Practice Development Manager Jobs

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make our entire support engine run smoother. You will be the bridge between our customers and our Engineering, Product, and Professional Services teams, ensuring that complex technical challenges are met with elegant, scalable solutions. Key Responsibilities Technical Leadership & Triage Advanced Troubleshooting: Lead Talkdesk’s most intricate support tasks. Outline reproduction steps, drive issues to resolution, and manage customer expectations with clarity. Escalation Management: Serve as the definitive point of contact for issues escalated from Tier 1 or Client Services, ensuring timely resolution. Developer Advisory: Act as the primary technical contact for partner and user developers, comfortably navigating and advising on custom solutions and integrations. Efficiency & Innovation Tool Development: Identify recurring manual tasks and develop internal tools or scripts (JavaScript, etc.) to automate the team’s most time-consuming workflows. Process Optimization: Leverage strong technical acumen to dynamically identify processes and technical solutions for unexpected or high-pressure situations. Customer Advocacy & Success Voice of the Customer: Identify and synthesize customer feedback to act as a strategic advocate to internal Product and Engineering teams. Strategic Consulting: Develop trust with client leadership to remove roadblocks, formulate best practices, and document functional/technical requirements. Risk Mitigation: Work closely with customers to track work progress and create strategies for risk mitigation and contingency planning. Feature Demonstrations: Conduct engaging demos of feature enhancements for both new and existing cu

At Citi Services - Global Trade and Working Capital Solutions (TWCS) Technology Organization, we are on a mission to harness the power of data to drive innovation, create exceptional customer experiences, and solve complex business challenges. Our data team is at the heart of this mission, building the scalable and resilient infrastructure that turns data into our most asset. We are a passionate, collaborative group dedicated to pushing the boundaries of what's possible. The Opportunity We are seeking an Engineering Director to join our development team. The ideal candidate is a seasoned technologist with extensive experience in building and delivering data & AI solutions for business functions. This individual will be directly and fully accountable for solution delivery and should have a history of creating strategic technology architecture roadmaps aligned with business outcomes. The successful candidate will define and execute the technology roadmap for the Data & AI portfolio of TWCS, providing strategic direction and critical input into technology decisions to ensure a scalable buildout. This role involves building strong relationships with senior business and technology partners, driving agile execution, and leading a team of expert engineers to deliver with velocity and quality. Applicants should demonstrate exceptional technical acumen, a strong data engineering background, and a proven ability to lead and provide technical direction to high-performing engineering teams. A proven expertise in Data Engineering, Data Analytics, and AI Engineering delivery at scale is essential. Responsibilities: Manage/develop multiple teams of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as ensure team adheres to best practices and processes Develop vision for team aroun

Job Title: Senior Data Analyst Role Overview We are looking for a Senior Data Analyst to work on a broad range of data analytics, data visualization, and business intelligence initiatives across multiple industries. The role requires strong analytical skills, frequent client interaction, and the ability to translate business problems into effective analytical and BI solutions while collaborating closely with Data Engineering teams. Key Responsibilities Work on a wide range of data analytics, data visualization, and business intelligence problems across various industries. Engage with clients and business stakeholders to understand business context, objectives, and challenges. Analyze and document business processes, mapping end-to-end workflows using visual formats such as process flow diagrams. Translate business problems into analytical solutions by defining metrics, KPIs, dashboards, and reports. Develop, publish, and maintain interactive dashboards and visualizations to support business decision-making. Perform storyboarding to structure analytical insights and present clear, compelling narratives to stakeholders. Collaborate closely with Data Engineering teams by providing clear and detailed requirements. Ensure data accuracy, consistency, and adherence to best practices in reporting and analytics delivery. Perform quality checks (QC) and validation of reports and dashboards before client delivery. Participate in regular client and internal meetings and prepare clear MoM (Minutes of Meeting) documentation. Maintain proper documentation for dashboards, metrics, data logic, and business rules. Track work items, enhancements, and issues using JIRA . Mandatory Skills & Requirements (Must-Have) Strong hands-on experience with Tableau (mandatory), including: Dashboard development and publishing Calculated fields, filters, parameters, and LOD calculations Data blending and joins Row-Level Security (RLS) implementation Replacing and managing data sources Exp

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. With data and advanced analytics at the center of our people strategy, we are seeking an analytically driven People Analytics professional to join our People Analytics team. In this role, you will develop, optimize, and enhance data-driven insights across the employee lifecycle. You will partner closely with stakeholders across HR, Talent Acquisition, Finance, IT, and Legal to deliver analytics that support strategic workforce planning, improve employee experiences, and enable informed business decisions. You will apply advanced analytics, predictive modeling, statistical techniques, and emerging AI capabilities to ¯solve complex workforce challenges. This role is ideal for someone who enjoys transforming data into actionable insights, collaborating across functions, and continuously advancing modern analytics practices within HR. Essential Duties and Responsibilities People Analytics & Insights Analyze and report on the employee lifecycle—from hiring and onboarding through development and exit—by developing dashboards and reports that provide insights into hiring, attrition, engagement, performance, promotions, compensation, headcount, and organizational health. Partner with People Business Partners, Talent Acquisition, Compensation, Finance, and other Centers of Excellence to deliver analytics supporting quarterly business reviews, workforce planning, and organizational effectiveness initiatives. Design scalable reporting solutions and self-servi

Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. We’re seeking a Customer Solution Architect Team Lead to captain a high-performing team of Customer Solutions Architects and help drive the adoption of Supabase across a diverse range of customers: from agile startups building towards their first launch to established brands with highly scaled workloads. This role will support the East Coast region across the Americas. As the CSA Team Lead, you will be responsible for both people management and customer outcomes - supporting team execution while developing repeatable best practices across pre-sales discovery, proof-of-value onboarding, and technical success. What You’ll Do At Supabase, CSA Leads oversee a portfolio of high-value customers by empowering their team to deliver technical excellence and long-term customer success. You'll work directly with the team to: Hire, coach, and grow a global team of CSAs who serve as trusted technical advisors to our customers. Collaborate with Sales, Product, and Engineering to define and scale the CSA motion across the full customer journey—from discovery through adoption and renewal. Create structured onboarding, training, and development plans for CSAs to level up in technical storytelling, Postgres optimization, and customer success strategy. Ensure CSAs consistently deliver successful outcomes, unblock adoption, and drive value for paid Team and Enterprise accounts. Work directly with strategic customers when needed—especially during complex escalations, architectural deep dives, or critical onboarding milestones. You'll be joining our team to support Supabase Team & Enterprise customers, where you will be expected to lead and innovate around the following areas of responsibility: Pre-Sales Discovery: Lead and re

The worldwide data management software market is massive. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is seeking a Software Engineer 3 to join the Atlas Clusters Platform team. The team is responsible for building MongoDB Atlas, our database as a service offering and fastest growing product. Atlas allows users to deploy fault-tolerant, secure, globally distributed MongoDB clusters in just minutes. The Atlas Clusters Platform team develops the foundational orchestration platform behind MongoDB Atlas. Our systems drive cluster planning and execution, evolve the Atlas control plane toward service-oriented architecture, and provide critical infrastructure that help Atlas run safely and efficiently across cloud environments. We are looking to speak to candidates who are based in New York City for our hybrid working model. What you’ll do Build and design new features for MongoDB Atlas Contribute to and lead complex technical projects Work closely with product and design teams, considering the user’s perspective while building technical solutions Work with customers and support engineers to fix issues Collaborate with team members to develop our codebase, best practices, and design principles Learn from and mentor other team members We’re looking for someone who Has at least 3 years of professional software development experience Is skilled at writing large-scale, distributed backend systems in a compiled language (Java, C#, Go, etc.) Is comfortable working across the stack of a modern web application (e.g. React, TypeScript, Kubernetes) Has experience with at least one major cloud provider technology (AWS, Azure, GCP) Has led the launch of a new feature and maintained it in production Is eager to solve tough problems Has excellent

The Lead – Contract Administration supports the strategic and operational contract management activities across Adani Realty’s residential, commercial, mixed-use, and urban infrastructure development projects. The role is responsible for end-to-end contract administration, including contract execution, change management, claims evaluation, risk identification, and stakeholder coordination to ensure effective contract governance. The position works closely with contractors, consultants, project teams, procurement, finance, and legal functions to ensure contractual compliance, timely documentation, dispute avoidance, and resolution of contractual issues. The role also drives adherence to contractual obligations, strengthens commercial controls, and promotes best practices in contract management across project sites. Source: Adani Group | Job ID: 54255

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a OrioleDB Deployment Engineer to join our OrioleDB Team and help elevate our OrioleDB offering. You’ll work closely with the OrioleDB team, playing an instrumental role in technical decision-making and refining internal methodologies. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. What You’ll Be Responsible For Package software into our supabase/postgres repo using Nix (with flakes), and help us transition our packaging from traditional to Nix packaging more over time. Manage OrioleDB release lifecycles, ensuring timely major, minor, and extension upgrades. Expand platform release systems to allow developers to increasingly self-service. Optimize CI/CD and tooling, specifically expanding GitHub Actions, team tooling, and testing/release approaches. Resolve production issues by proactively identifying and fixing problems in customer deployments. Maintain best practices and tests to ensure enhanced stability and decreased deployment risks. co-owning the integration of OrioleDB into the supabase product You Might Be a Good Fit If You Have 3+ years of experience with PostgreSQL and its ecosystem, including extensions and performance optimization. Are an Infrastructure Expert with proven experience in management, tooling, and optimization. Are proficient in the Nix package management system (including flakes) alongside Ansible, Packer, Docker, QEMU/KVM, AWS, and Kubernetes. Have experience building for multiple architectures , specifically Linux and Darwin/macOS aarch64 targets. Are comfortable with polyglot environments , including builds for C/C++, Go, JavaScript, a

InvGate is a fast growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries in industries such as banking, e-commerce, education and technology. To support our continuous growth, we are looking for a Bilingual Application Support Analyst to join our team. This is a client-facing role focused on ensuring our partners and customers get the most out of our platform by solving complex functional and technical challenges. Some of the role´s responsibilities include: Advanced Troubleshooting: Act as the primary technical point of contact for external clients, diagnosing and resolving complex application issues. Technical Consulting: Guide clients on best practices for platform integration, workflow optimization, and advanced feature usage. Cross-functional Collaboration: Work closely with the Development and Customer Success teams to resolve our clients' requests and improve the product. Do not hesitate to apply if you: Are fluent in English and Spanish . Enjoy working with clients and providing top-level support. Have 2+ years of experience supporting SaaS or complex enterprise applications for external users. Have strong communication and troubleshooting skills. Enjoy digging into application logic and logs to find the "why" behind an issue. Have a passion for learning new technologies and products quickly, adapting to a high-speed, ever-evolving technical landscape. It´s a big plus if you have experience with Directory Services: Knowledge of Active Directory and LDAP for user authentication and management. Environments: Familiarity with Windows and Linux operating systems and experience working within virtualized environments. Web Servers & Networking: Administration of Apache and a solid understanding of network connectivity and protocols. APIs: Familiarity with RESTful APIs and tools like Insomnia, Postman, or cURL to test endpoints, analyze responses, and diagnose integration issues. Databases: Abi

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. As a Deal Desk Specialist on the Deal Desk team at PagerDuty, you will work cross-functionally with Sales, Finance, Marketing, Security, and IT partners in all regions to streamline our Lead-To-Cash Flow. You will be working with intelligent and driven individuals focused on delivering high impact projects. The ideal candidate must be an organized problem solver, data-driven, and have excellent analytical skills. This role is expected to come into our San Francisco office 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian! Responsibilities Serve as the trusted advisor and go-to resources to the Sales teams, building strong relationships for solving complex problems across O2C processes Educate Sales teams on changes in processes, policies, and best practices to improve performance and release Sales capacity to core Sales activities You will train, mentor and educate other members of the Deal Desk global team to enable them to provide excellent support to the Field and our customers. Intake & triage of Deal Desk SFDC Queue Respond with u

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution, including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the team: Management API , written in TypeScript , Nest.js and for other JavaScript technologies, is a central part of every product in the Supabase stack. It allows all Supabase services and Supabase Studio to communicate with each other, programmatically manage your own Supabase projects and organisations, as well as integrate with 3rd party services like Vercel , Resend , or Lovable . We are seeking someone to help us maintain the existing API, expand OAuth applications capabilities, enhance reliability, and improve the overall public API experience. You will: Design, implement, and maintain both internal and public-facing APIs used across various Supabase products, including Studio, CLI, management APIs, and OAuth applications. Integrate with third-party platforms and partners, either by developing custom integrations or providing clear API points for them to connect with Supabase. Collaborate closely with various teams across Supabase (DevOps, Frontend, etc.) to ensure smooth integration and implementation of API functionality for the rest of the platform. Build and enhance testing, debugging, and monitoring tools to ensure public APIs' stability, reliability, and performance. Work with the dev-workflows team to enhance and improve the Branching experience, making it easier and more valuable for Supabase users. You have: 5+ years of experience in backend API development, with strong expertise in TypeScript and JavaScript (Node.js) and familiarity with modern tools and frameworks (e.g., Nest.js, Express, Vitest, Zod). Expertise in designing robust, scalable, and maintainable APIs, and experience with API versioning, pagination, and error handling best practices. Experience with OAuth

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources. About the role: This role includes leading the HR Function centrally to partner and advise the business. HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders and manages a span of 300-400 product/tech employees, working closely with the business and HR leadership to implement the HR strategy. Expectations/ Requirements : 1. Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business. 2. Engage work with key internal and external partners in a matrixed relationship for CB, Staffing, HRSS, and the business. 3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices. 4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams. 5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging. 6. Understand the business and its cha

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the Role We’re looking for a Postgres Deployment Engineer to join our PostgreSQL team and help elevate our PostgreSQL offerings. You’ll work closely with the PostgreSQL team, playing an instrumental role in technical decision-making and refining internal methodologies. This role is ideal for someone who thrives in async, fast-paced environments and is excited about building developer tools that scale to millions. The focus of this role is owning the stability and deployment of our products. You will act as a bridge between product and infrastructure teams to improve the reliability of deployments and upgrades. You will have co-responsibility for builds and deployments via our public supabase/postgres GitHub repository, which bundles features into Docker images and AWS AMIs for cloud and local use. What You’ll Be Responsible For Package software into our supabase/postgres repo using Nix (with flakes), and help us transition our packaging from traditional to Nix packaging more over time. Manage PostgreSQL lifecycles, ensuring timely major, minor, and extension upgrades. Expand platform release systems to allow developers to increasingly self-service. Optimize CI/CD and tooling, specifically expanding GitHub Actions, team tooling, and testing/release approaches. Resolve production issues by proactively identifying and fixing problems in customer deployments. Maintain best practices and tests to ensure enhanced stability and decreased deployment risks. You Might Be a Good Fit If You Have 3+ years of experience with PostgreSQL and its ecosystem, including extensions and performance optimization. Are an Infrastructure Expert with proven experience in management, tooling, and optimization. Are p

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Machine Learning Engineer on the CX Intelligence team within Enterprise Applications and Architecture, you'll build the AI-powered conversational systems that connect Coinbase's Help Center, chatbots, and agent workflows. The team owns the multi-agent platform powering Coinbase Chat and agent tooling, partnering with Conversation Design, CX, and Engineering to deliver secure, scalable automated support. You'll lead the design and implementation of a unified orchestration layer that coordinates interactions between vendor AI, internal multi-agent systems, and human participants, directly improving how millions of customers get help. What you'll do: Architect and deploy the orchestration layer that manages state transitions, context sharing, and intent routing across vendor and internal LLM frameworks in a distributed conversational environment. Build production-grade Python services that bridge advanced ML/AI research with reliable, measurable customer-facing products. Lead end-to-end project execution for complex ML initiatives, managing priorities, technical trade-offs, and cross-functional dependencies from design through delivery. Establish best practices for system design, coding standards, and AI/ML development workflows across the team. Mentor engineers on architectural integrity and modern AI/ML patterns, raising the technical bar for the broader team. Co

Titre du poste Corrections & Removals Expert Description de poste In this role you Are responsible for ensuring that C&R processes are clear, consistent, effective, well-governed, and aligned with applicable regulatory requirements. The role is particularly focused on process ownership, governance, continuous improvement, execution, knowledge sharing, and enabling consistent C&R practices across the organization. Your role: Serve as a subject matter expert for C&R processes and ways of working, with a strong understanding of the regulatory foundations, requirements, and expectations applicable to corrections and removals. Apply a regulatory mindset when designing and evaluating C&R processes, considering whether processes are appropriately risk-based, controlled, documented, and capable of meeting regulatory expectations. Work with the C&R Capabilities & Strategy Leader on the C&R process framework, including process maps, procedures, decision points, roles and responsibilities, inputs and outputs, tools, templates, and supporting guidance. Identify gaps, inconsistencies, and risks in C&R processes and lead the development and implementation of practical improvements. Establish and manage a structured approach for C&R process change requests, including intake, assessment, prioritization, stakeholder review, approval, implementation, communication, and effectiveness monitoring. Identify opportunities to use AI and digital tools to improve C&R process efficiency, knowledge management, consistency, decision support, and access to regulatory and process information. You're the right fit if: Bachelor's/Master's Degree in Medical Sciences, Healthcare Management, Industrial Engineering, Supply Chain Management or equivalent. You’ve acquired 5+ yea