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Premium Support Services Manager Jobs

216 active opportunities · Updated for October 2026

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We Creative Zone offer premium quality Printing Services for all business needs. Suitable for School, College, offices, shops..Available in custom sizes, designs, and formats. Fast service with affordable pricing. Services Include: Student ID Cards | Staff ID Cards | Lanyards | Certificates | Diaries | Report Cards | Prospectus | Brochures | Uniform Printing | Fee Books | Receipt Books | Admission Forms | School Uniform Printing House T-Shirts | Sports Wear Printing | Caps | Sports Accessories | Name Badges | Button Badges | Visiting Cards | Letterheads | Medals | Mementos | Rubber Stamps | Flex Boards | Stickers | Prospectus Printing & More Why choose us: Premium Quality Bulk Order Available Fast Delivery Custom Design Support https://www.instagram.com/creativezoneidcards/ https://www.facebook.com/share/1BFV59CmYh/ Contact: 8884747788 MULLAI 501 Creative Zone –Bangalore

We Creative Zone offer premium quality Printing Services for all business needs. Suitable for School, College, offices, shops..Available in custom sizes, designs, and formats. Fast service with affordable pricing. Services Include: Student ID Cards | Staff ID Cards | Lanyards | Certificates | Diaries | Report Cards | Prospectus | Brochures | Uniform Printing | Fee Books | Receipt Books | Admission Forms | School Uniform Printing House T-Shirts | Sports Wear Printing | Caps | Sports Accessories | Name Badges | Button Badges | Visiting Cards | Letterheads | Medals | Mementos | Rubber Stamps | Flex Boards | Stickers | Prospectus Printing & More Why choose us: Premium Quality Bulk Order Available Fast Delivery Custom Design Support https://www.instagram.com/creativezoneidcards/ https://www.facebook.com/share/1BFV59CmYh/ Contact: MULLAI 501 Creative Zone –Bangalore

Give your organization a professional identity with high-quality Corporate ID Cards from Creative Zone Online Printing Services. We print all types of ID cards: RFID Cards | Chip ID Cards | Magnetic Stripe Cards Smart Cards | Corporate Employee ID Cards | Access Control Cards HD Quality Printing Premium PVC Material Scratch Resistant Finish Durable & Long Lasting Custom Design Support Fast Printing & Delivery Perfect for: Companies | Schools | Colleges | Hospitals | Events | https://www.instagram.com/creativezoneidcards/ https://www.facebook.com/share/1BFV59CmYh/ Get FREE Design Support Contact: MAHESH 645 Creative Zone – Online Printing Services Corporate ID Card | PVC ID Card | RFID Card | Smart Card | Access Card | Employee ID Card | ID Card Printing | Online Printing | Creative Zone | Printing Services | Business Branding |

Title: Business Head – F&O About Us Paytm is India's leading digital payments and financial services company. Our platform offers a wide range of payment solutions to consumers and merchants, including utility payments, money transfers, and Paytm Payment Instruments (PPI) such as Paytm Wallet, Paytm UPI, and Paytm Payments Bank Net-Banking. We also provide merchant services, advertising, and a Mini app store. With a focus on growth and engagement, we leverage data science to drive sustainable success. We offer credit services sourced from financial partners to further support merchants. About the Role We are looking for a highly driven Business Head – F&O to lead the Futures & Options business for Paytm Money. This role will own the F&O business strategy, P&L, product roadmap, growth initiatives, and customer lifecycle. You will work closely with Product, Growth, Analytics, Risk, Compliance, and Operations teams to drive business growth, improve trader engagement, and strengthen Paytm Money's position in the derivatives market. Responsibilities Own the F&O business P&L and drive key business metrics including MTUs, retention, premium turnover market share, and ARPU. Define and execute growth strategies across acquisition, activation, engagement, and retention of F&O traders. Partner with Product teams to build the F&O roadmap, including order types, margin products, trader tools, pricing, and analytics. Drive lifecycle marketing and engagement initiatives to improve trader activation, retention, and wallet share. Monitor business performance through dashboards, metrics, and experiment-led decision making. Track competition, market trends, and SEBI/exchange regulations to adapt business strategies. Collaborate with Risk, Compliance, Customer Support, and Operations teams to deliver a seamless, compliant, and high-trust trading experience. Work closely with cross-functional stakeholders to execute strategic initiatives and achieve business growth targets. Expecta

We Creative Zone, We print high-quality RFID cards for offices, schools, colleges, hotels, hospitals, apartments, gyms, and businesses. Our durable PVC RFID cards are compatible with most access control and attendance systems, offering excellent print quality, long-lasting performance, and professional finishing. Services Offered RFID Smart Card Printing Premium PVC RFID Cards Attendance Cards Hotel Key Cards Access Control Cards Custom RFID Card Printing Why Choose Us? Professional Design Support | Competitive Prices Quick Production | Reliable Quality Secure Packaging | Online Ordering Excellent Customer Support https://www.instagram.com/creativezoneidcards/ https://www.facebook.com/share/1BFV59CmYh/ Contact: MULLAI 501 Creative Zone –Bangalore

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Airbnb
📍 Nevada• Full-time• From $82K/yr
1mo ago

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a Senior Specialist, Premium Support. The ideal candidate is flexible, hospitable, analytical, and committed to delivering the highest standards of service in English and Spanish, spoken and written. This is a full time position based in Nevada, USA - remote. The Senior Specialist, Premium Support functions on the front line interacting directly with both customers & internal stakeholders. As a Senior Specialist, Premium Support, you will primarily be responsible for providing end-to-end support to key members of our community experiencing an issue with their reservation, including but not limited to the Luxury segment. You will take ownership of cases, ensuring complete resolution while fostering strong relationships with our users along the way. A Senior Specialist, Premium Support needs strong communication skills, problem-solving abilities, and customer service expertise. They will be expected to work in strong autonomy, being able to assess a case & constantly looking for the right solution for both Host, Users and internal stakeholders. As part of this role, you are required to be flexible and may be required to move to different teams within Community Support and/or take up different responsibilities from those set out below. The ideal candidate will be open to a role which will evolve based on business needs and will be flexible to meet those needs. A Typical Day: The responsibilities listed below

aigorust
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C
28 days ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for Coinbase's products, delivering world-class service to our highest-value customers. This team provides personalized, multi-channel support that directly protects customer trust and drives retention across Coinbase's fastest-growing segments. You'll own complex customer issues end-to-end across phone, messaging, and email, resolving problems at the root cause while guiding customers to unlock additional products and features. What you'll do: Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs proactively before they become issues, reducing friction and strengthening trust in Coinbase's platform. Partner with cross-functional subject matter specialists to escalate and resolve critical cases with urgency, ensuring accurate issue tracking and upstream solutions. Champion clear communication with internal and external stakeholders to align on resolutions, set expectations, and dri

awsaiphp
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Coinbase
📍 Hyderabad• Full-time• From ₹6.7L/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Customer Support Specialist II on the Premium Support team within Customer Experience, you'll serve as a subject matter expert for Coinbase's products, delivering world-class service to our highest-value customers. This team provides personalized, multi-channel support that directly protects customer trust and drives retention across Coinbase's fastest-growing segments. You'll own complex customer issues end-to-end across phone, messaging, and email, resolving problems at the root cause while guiding customers to unlock additional products and features. What you'll do: Own investigation, troubleshooting, and resolution of complex customer issues across phone, messaging, and email, driving first-contact resolution and logging defects when escalation is required. Build deep expertise in Coinbase products and the evolving crypto landscape, including blockchain, web3, staking, and derivatives, to advise customers and match solutions to their unique profiles. Identify customer needs proactively before they become issues, reducing friction and strengthening trust in Coinbase's platform. Partner with cross-functional subject matter specialists to escalate and resolve critical cases with urgency, ensuring accurate issue tracking and upstream solutions. Champion clear communication with internal and external stakeholders to align on resolutions, set expectations, and dri

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Coinbase
📍 - USA• Full-time• Remote• From $207.5K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . You'll join the Customer Experience and Engagement product team as its founding design hire, owning end-to-end design across Coinbase's AI-first customer support platform. The team builds the Help Center, Chatbot, Voicebot, and the premium Concierge support experience embedded inside the Coinbase app, with a mission to automate 90%+ of customer interactions by EOY 2026 while delivering the highest-quality support experience in fintech. You'll define the design vision across this full product surface and shape how millions of customers get help, driving measurable impact on automation quality, customer satisfaction, and Concierge revenue. What you’ll do: Own end-to-end design vision and execution across the full CX product surface, spanning Help Center, Chatbot, Voicebot, and the in-app Concierge support experience. Drive MVP and future-state concepts across the AI-powered support ecosystem, including self-service flows, conversational interactions, escalation paths, and proactive outreach surfaces. Lead design for Concierge, Coinbase's premium support product, translating a $50M+ revenue goal into a high-touch, differentiated in-app experience. Partner with Product, Engineering, and CX Operations to ground design decisions in real support data, automation performance metrics, and customer satisfaction signals. Shape a reusable design system p

REMOTEawsaigo
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Work Flexibility: Field-based As an Endoscopy OnSite Specialist, you’ll play a critical role in supporting surgical teams by managing the transportation, reprocessing and high‑level disinfection (HLD) of flexible endoscopes and TEE probes in alignment with hospital policy and ANSI/AAMI standards, helping ensure equipment, processes and workflows run smoothly to drive exceptional patient care. *Love having your mornings free? This role offers a consistent Monday-Friday schedule from 2:00 PM to 10:30 PM, giving you time during the day for appointments, errands, family time, or whatever matters most to you. Plus, you'll earn an additional $1/hour shift premium. What You Will Do Transport flexible scopes and probes safely between procedural areas and reprocessing sites, take the lead on leak testing, manual cleaning and automated or manual HLD, and ensure every processed scope and probe is promptly returned to its designated storage location to keep teams moving and patient care flowing. Maintain communication with clinical departments regarding instrument availability. Validate and document all HLD cycles and labeling while maintaining accurate, detailed records, including procedure information, equipment usage, monthly performance metrics, and account updates, to ensure compliance and continuity of service. Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use. Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer‑focused mindset. Provide flexible coverage, including rotating schedules, on‑call, overnight and weekend shifts, and support for other accounts within

customer service
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Acushnet
📍 Vail• $18 – $25/hr
3 days ago

KJUS is dedicated to amplifying the world's most exhilarating golf and ski experiences. We achieve this through miraculous technology that goes beyond innovation, setting entirely new standards for performance, comfort, and protection. Our shared passion for golf and ski drives us to create incredible products that empower our loyal customers to fully enjoy their passions. For us, it’s not just a job—it’s a joyful obsession. As a result, KJUS products are found in the most remarkable ski and golf destinations worldwide. The KJUS headquarters are in Boulder, Colorado, with satellite offices in Switzerland and Scotland. Our showrooms can be found worldwide. In 2019, Acushnet Company partnered with KJUS, joining our brand with other fantastic labels like Titleist, FootJoy, Scotty Cameron, and Vokey . KJUS | Retail Sales Associate | Vail, CO (Lionshead and Beavercreek) $18.00- $25.00/hour plus commission Full-time or Part-time | Vail, CO Non-Exempt, Hourly Applicants on a J1 Visa are invited to apply! Job Objective To ensure our customers are serviced in a knowledgeable, professional, positive and efficient manner. This responsibility includes maintaining a premium presentation of the store, assisting customers with transactions and adherence to company policies and procedures within the store. Primary Responsibilities Professional customer service including active sales of all KJUS products Ensure the store always meets company standards with regards to merchandising, visual presentations, housekeeping and loss prevention requirements Organizing and monitoring inventory, restocking sold items and support ordering for special orders. Assist with ecommerce order processing Connect with customers in a knowledgeable, genuine, and helpful approach Assi

customer service
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THG Ingenuity
📍 Manchester• Full-time
20 days ago

About THG Ingenuity THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment. Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble. Who are we? Hale Country Club & Spa is a private members’ destination dedicated to elevated wellbeing. Designed for those who value performance as much as restoration, it offers an environment where fitness, luxury and community coexist. From a premium gym floor and boutique spin studio to paddle courts, spa facilities and tranquil wellness spaces, every element supports a balanced lifestyle. Members and guests enjoy chef-led, nutritionally considered menus within vibrant social spaces as a space to reset and feel your very best. Find out more about Hale Country Club here. The Role: We are looking for an energetic, passionate, and member-focused Gym Instructor to join the fitness team at Hale Country Club & Spa. As a key part of our wellness offering, you will play an inspiring role in supporting members throughout their fitness journey, delivering exceptional service, expert guidance, and a motivating club experience. Key Responsibilities: Lead and support members through our structured 4-week member journey, helping them build confidence, consistency, and results Motivate, coach, and energise members during gym sessions and fitness activities Deliver outstanding member experiences by providing ongoing support, encouragement, and fitness expertise Build strong relationships with members and help grow and maintain class attendance to support engagement and retention Deliver personalised Club Inductions to groups of up to 4 members, ensuring a welcoming and informative

gitrestai
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Where Performance Meets Purpose Iconic golf brands. Commitment to excellence. Colleagues who care. Working at Acushnet Europe means you bring your background and experience to a company with a rich history of creating the best products for dedicated golfers around the world. Your performance has purpose at Acushnet Europe. Based in St Ives, Cambridgeshire, our golf products are recognized globally for their unmatched quality, made possible by the dedication and pride we put into everything we do. Titleist Club Fitting Specialist – Scotland & North of England Acushnet Europe Limited, home of the Titleist and FootJoy golf brands, is based in St Ives, Cambridgeshire. With over 400 employees, we are the global leader in the design, development, manufacture and distribution of performance-driven golf products, which are widely recognized for their quality excellence. At Titleist, we're passionate about helping golfers play their best. We're looking for a passionate and professional Club Fitting Specialist to represent our brand across Scotland and the North of England, delivering world-class fitting experiences and bringing our industry-leading products to life. You'll be joining a highly regarded team at the heart of the golf industry, working with golfers, PGA Professionals and trade partners while representing a brand trusted by players at every level of the game. Please note that the successful candidate will ideally live centrally in this region to provide the best service to our partners. Your Role: As the face of Titleist at consumer events, you will: · Execute club fitting events across the region, providing a premium fitting experience that demonstrates the performance benefits of Titleist equipment. · Support key national account events

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Replit
📍 New York• Full-time• Remote
29 days ago

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

REMOTEjavascriptpythonjava
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R
29 days ago

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. As a Premium Support Engineer at Replit, you’ll be the front line for our highest-value customers — delivering fast, expert, and reliable technical support when it matters most. You’ll handle complex product issues, guide customers through critical incidents, and ensure every interaction meets the highest standard of quality and speed. Replit is at the forefront of AI-driven software development, and how we support customers is constantly evolving. You’ll play a critical role in shaping how Premium Support adapts to new products, new customer expectations, and AI-assisted workflows, operating effectively in ambiguity and driving clarity for your team. You’ll combine deep technical troubleshooting with calm, confident communication to keep builders moving — whether it’s an enterprise team deploying at scale or a top-tier developer relying on Replit to power their business. In this role you will: Provide swift, high-priority support to Premium customers, responding within strict SLAs. Diagnose, reproduce, and resolve complex technical issues across the Replit platform. Escalate and track high-impact issues with Product and Engineering, ensuring timely fixes and transparent communication. Lead customer-facing communications during outages or incidents. Identify recurring issues and collaborate internally to reduce time-to-resolution. Contribute to internal tooling, automation, and documentation that improves team efficiency. Partner with Engineering, Product, Sales and other internal teams to ensure Premium customers receive a consistent, high-quality experience. Help onboard and mentor other support engineers, raising the team’s overall bar for responsiveness and quality. Required skills and experience: 3+ years in techn

REMOTEjavascriptpythonjava
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