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Principal Customer Engineer Jobs

1,140 active opportunities · Updated for October 2026

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Explore current principal customer engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Cloudflare
📍 Hybrid• Full-time• Hybrid
1mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore About the Role Cloudflare’s Forward Deployed Engineer (FDE) program (Principal Professional Services Engineer) provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolvin

javascriptpythonjava
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Twilio
📍 - US• Full-time• Remote• From $188.2K/yr
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as a Principal Software Engineer for Stytch, where you'll shape the next generation of identity storage, relationship tracking and resolution. About the job As a Principal Software Engineer, you will serve as the technical anchor for a brand new, 0-1 initiative: building an Identity Graph on the Fraud & Risk teams. This foundational platform will synthesize data across multi-cadence sources to provide real-time identity resolution across multiple use cases. You will take early-stage concepts and POCs, wrangle ambiguity, and actively clarify boundaries to turn them into an actional MVP. In this role you will help own the platform's technical direction, creating a clean separation between the graph substrate and downstream consumers. You’ll partner closely with product management, architect and engineering leadership to drive cross-team alignment and manage stakeholder expectations. This is a rare change to operate like a startup withi

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Twilio
📍 - US• Full-time• Remote• $188.2K – $235.3K/yr
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio's next Principal Software Engineer on our Data Substrate team. Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. About the job We are seeking an experienced and visionary Principal Engineer to join our team and lead the design and development of our Data Platform. In this role, you will be responsible for architecting scalable and reliable data solutions, driving technical innovation, and mentoring a team of talented engineers. The ideal candidate will have deep exper

REMOTEpythonjavaaws
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Twilio
📍 - India• Full-time• Remote
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Software Engineer. About the job This position is needed to lead the planning, design, development, and testing of large-scale software systems and new product capabilities, including cloud and internet-facing services. You’ll set technical direction, drive delivery using modern engineering practices, and ensure what we ship is secure, compliant, and production-ready. You’ll partner closely with product and engineering teams to turn requirements into reliable, high-quality software. Responsibilities In this role, you’ll: Lead architecture and system design for complex, distributed software systems; guide teams toward scalable, maintainable solutions. Design, implement, and review high-quality code for core services, APIs, platforms, and/or user-facing applications. Translate business goals into technical roadmaps, identify tradeoffs, and align stakeholders on solution direction. Improve system resiliency, laten

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Dropbox
📍 Us All Locations• Full-time• Remote• From $284.8K/yr
1mo ago

Role Description As a Principal Engineer at Dropbox, you will own company critical, loosely defined technical problems with multi year impact, operating at the intersection of technology, product, business strategy, and applied AI. You will define long term technical direction for customer facing experiences used by millions, identifying where AI meaningfully improves customer value and translating evolving business context and industry advances into durable, multi area strategies and roadmaps that shape how Dropbox builds, scales, and innovates, while remaining hands on in software development where it provides the greatest leverage. Your influence will span organizations, setting foundational architecture, driving execution standards, and aligning senior technical and product leaders across boundaries. You will lead the responsible introduction and adoption of AI across product capabilities and engineering workflows, bring clarity to the most complex decisions, institutionalize engineering excellence, and contribute directly through critical design, prototyping, and code reviews. In return, you will operate as a trusted technical partner to senior leadership, shape systems and platforms including AI powered foundations that define Dropbox’s future, and act as a company level technical strategist, advancing Dropbox’s mission to create a more enlightened way of working. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here . Responsibilities Own and drive technical outcomes across multiple teams and organizations, delivering company critical customer and business impact at scale. Define long term technical strategy and partner with senior Product and Engineering leaders as the technical owner for the most important company objectives. Tackle the most ambiguous and far reaching technical and product problems, shaping w

REMOTEgitaigo
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Dropbox
📍 Canada Select Locations• Full-time• Remote• From C$249.7K/yr
1mo ago

Role Description As a Principal Engineer at Dropbox, you will own company critical, loosely defined technical problems with multi year impact, operating at the intersection of technology, product, business strategy, and applied AI. You will define long term technical direction for customer facing experiences used by millions, identifying where AI meaningfully improves customer value and translating evolving business context and industry advances into durable, multi area strategies and roadmaps that shape how Dropbox builds, scales, and innovates, while remaining hands on in software development where it provides the greatest leverage. Your influence will span organizations, setting foundational architecture, driving execution standards, and aligning senior technical and product leaders across boundaries. You will lead the responsible introduction and adoption of AI across product capabilities and engineering workflows, bring clarity to the most complex decisions, institutionalize engineering excellence, and contribute directly through critical design, prototyping, and code reviews. In return, you will operate as a trusted technical partner to senior leadership, shape systems and platforms including AI powered foundations that define Dropbox’s future, and act as a company level technical strategist, advancing Dropbox’s mission to create a more enlightened way of working. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here. Responsibilities Own and drive technical outcomes across multiple teams and organizations, delivering company critical customer and business impact at scale. Define long term technical strategy and partner with senior Product and Engineering leaders as the technical owner for the most important company objectives. Tackle the most ambiguous and far reaching technical and product problems, shaping wh

REMOTEaigorust
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About the Team Enterprise Verticals builds role-specific ChatGPT Work experiences for high-value enterprise workflows. We combine product engineering, plugins and skills, connectors, data, evaluations, and customer evidence to turn useful demos into reliable daily work. This opening sits within the Technology vertical inside Enterprise Verticals. The group focuses on repeatable workflows for people at technology companies, beginning with functions such as data and analytics, sales, and design, and carries the shared platform needs—tool integration, permissions, quality measurement, and safe rollout—across those experiences. We work closely with Design, Research, GTM, Security, and platform teams, as well as with customers and design partners. Success means that people can reach a trustworthy first result, understand what the system did, and keep using the workflow—not merely that a prototype exists. About the Role We are looking for an exceptionally experienced, hands-on full-stack engineer to define and build the next generation of AI-powered enterprise workflows. You will take on the hardest and most ambiguous problems in the Technology vertical: translating real customer needs into product direction, designing the systems behind the experience, and personally writing and shipping production-quality code across the stack. You will own the technical direction and end-to-end delivery of products spanning ChatGPT Work surfaces, backend services, plugins, connectors, enterprise data, permissions, and evaluations. You will make foundational architecture and product tradeoffs; establish patterns other engineers can build on; and hold these experiences to a high bar for reliability, security, observability, and customer value. This is an individual-contributor role for an engineer who leads through technical judgment, direct execution, and influence—not people management. You should be equally comfortable working directly with customers, setting direction with senior cro

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Snowflake
📍 Menlo Park• Full-time• From $252K/yr
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Principal Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Principal Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to

pythonsqlmachine learning
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Snowflake
📍 Menlo Park• Full-time
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. About the Team The Apps & Experiences (AppEx) organization powers the unified user experience (Snowsight) for Snowflake. Every major Snowflake customer interacts with our platform through these surfaces, making AppEx central to both customer satisfaction and revenue growth. Within Appex, our team sits at the intersection of AI, platform, and user experience. We are on a mission to create an AI‑first, scalable, maintainable, and extensible platform to build all Snowflake user experience features. The team owns: The serving layer that powers Snowsight, Snowflake CoWork, and UX features Developer tooling that enable our engineers to move fast and deliver Frontend infrastructure and shared services for product teams CI pipelines that ensure fast and reliable builds Testing and validation platform that maintains code and product quality The monitoring and logging stack that ensures observability and trust What You Will Do As a software engineer on the team, you will play a central role in delivering the next generation of tools and evolve our developer infrastructure and tooling to be scalable, highly performant, and AI-first. Design and build AI-first platforms, tools, and best practices to significantly enhance the developer experience for Snowsight Drive strategy and init

pythonjavavue
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S
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Principal Solution Engineer who is accustomed to solving customer’s most complex problems and closing large deals. In this role you will work directly with the sales team and channel partners to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. As a Snowflake Solution Engineer you must share our passion about reinventing the database space, thrive in a dynamic environment and have the flexibility and willingness to jump in and get things done. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Present Snowflake technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Immerse yourself in the ever-evolving industry, maintaining a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them. Coll

pythonsqlaws
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At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. We are looking for a Principal Solution Engineer for the UK market who can solve our customer’s most complex problems. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a technical win Be at the cutting ed

pythonsqlgit
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8 days ago

Leidos has an exciting opportunity for a Principal Software Engineer in our Intel Security Sector's Analysis Solutions Business Area . Our talented team is at the forefront in Security Engineering, Computer Network Operations (CNO), Mission Software, Analytical Methods and Modeling, Signals Intelligence (SIGINT), and Cryptographic Key Management. At Leidos , we offer competitive benefits , including Paid Time Off, 11 paid Holidays, 401K with a 6% company match and immediate vesting, Flexible Schedules, Discounted Stock Purchase Plans, Technical Upskilling, Education and Training Support, Parental Paid Leave, and much more. Join us and make a difference in National Security! Job Summary As a Software Engineer on this program, you will have the opportunity to build strong systems, software, and cloud environments while providing operations and maintenance for critical systems. This role will provide technical expertise in the design, development, implementation and testing of customer tools and applications. Based in a DevOps framework, this role participates in and/or directs major deliverables of projects through all aspects of the software development lifecycle including scope and work estimation, architecture and design, coding and unit testing. Primary Responsibilities: Participates in and/or directs software programming initiatives using Java, JavaScript, Python, SpringBoot, and Hibernate. Develops software system validation and testing methods using Junit and Katalon and uses integrated custom developed software solutions to leverage automated deployment technologies Develop, prototype and deploy solutions within Commercial Cloud Solutions leveraging infrastructure platform services Coordinate closely with team members, Product Owners and Scrum Masters to ensure User Story alignment and implementation to customer use cases Supp

javascriptpythonjava
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NVIDIA’s invention of the GPU in 1999 sparked the growth of the PC gaming market, redefined modern computer graphics, and revolutionized parallel computing. More recently, GPU deep learning ignited modern deep learning — the next era of computing — with the GPU acting as the brain of computers, robots, and self-driving cars that can perceive and understand the world. Today, we are increasingly known as “the AI computing company.” We're looking to grow our company and establish teams with the most thoughtful people in the world. NVIDIA GH200 superchip provides performance and productivity required for strong scaling for HPC and generative AI workload. Scale out is inherent to design of this massive superchip. We are looking for expert engineers to come and help design rack level solutions for next generation scaling AI supercomputing platforms. We are looking for a strong technical architect to own end to end manageability architecture for these products in data centers. You will work with various component leads internally and externally, drive customer use cases, align architecture with customer requirements and release best products to market. Join us at the forefront of technological advancement. What you’ll be doing: Drive server management for large clusters and data centers deploying GPUs and Grace solution from Nvidia. Work with data center architects and cloud customers to narrow down on requirements for implementation to ensure speed of light product development. Work with internal teams to make sure requirements are designed and implemented in right way with each firmware and software module Collaborate with other leads to design & build data center health management workflow. Drive reliability and optimization in firmware architecture from a data center view point. Work closely with cluster bring up team and resolve is

pythongitai
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We anticipate the application window for this opening will close on - 30 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life Principal Software Engineer Careers That Change Lives At Medtronic, we push the limits of technology to make tomorrow better than today, which makes it an exciting and rewarding place to work. We value what makes you unique. Be a part of a company that thinks differently to solve problems, make progress, and deliver meaningful innovations. As a Principal Software Engineer, you will be part of our Device Embedded Systems team responsible for designing, developing and verifying embedded software applications used in implantable cardiac medical devices. Your entrepreneurial mindset and technical skills will be used, creating solutions that meet business needs and optimizing customer experience directly impacting the organization and affecting the lives of millions. We are looking for highly motivated and self-starting strong software engineers looking forward to innovating in a fun and fast paced environment with a passion to improve people’s quality of life. The individual will operate in all phases and contribute to all activities of the software development process. The ideal candidate is a software engineer with full software development lifecycle knowledge, understanding of embedded design, development and verification testing, and e

recruitmentHRCRM
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D
15 days ago

About DataCamp DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies , including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage. About the role Research has consistently shown that one-on-one tutoring dramatically outperforms traditional classroom instruction—a finding known as Bloom's 2 Sigma Problem. Despite decades of awareness, no solution has successfully delivered personalized tutoring at scale. Until now. We are building an AI tutoring system designed to emulate and eventually surpass the best human tutors. You will work on the core AI system that delivers real-time, adaptive learning experiences to learners. If you're excited about building the future of human learning, this role is for you. This role can be done remotely from anyone of the following; United States, United Kingdom, Belgium, Portugal OR UAE About you At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply! Responsibilities Build and evolve the core AI tutoring system , including prompt architectures, agentic workflows, and real-time adaptive behaviors. Run rigorous experimen

pythonci/cdai
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