Principal Customer Engineer Jobs

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY SAFETY? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic accounts, content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY GAME SAFETY? As a Principal Software Engineer on Game Safety, you’ll work on some of the most challenging problems we face. You will transform our experience safety efforts into a scale-oriented, near-real-time problem, in an adversarial context. This requires an understanding of code, 3D content, player behavior, a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Creator Content Platform Team provides a secure, scalable, and extensible foundation for ingestion, processing, storing, managing, and serving user content. As a Principal Software Engineer (Backend, Distributed Systems), you will design and build backend services to help game creators reach the broadest audience possible. You will help us build & scale large distributed systems, data processing and analysis pipelines, an access control system, Open Cloud APIs all of which are central for all content created in Roblox. \ You Will: Solve on a variety of unique technical challenges Have the independence, opportunity and the end-to-end responsibility to design, build, test and deploy services within the Roblox ecosystem Guide the future technical direction of the team and have impact on engineering Be a technical bar-raiser for high code quality, architectural designs, and long-term approaches Mentor and develop fellow engineers on the team Design systems and services that are scalable and resilient Collaborate with passionate, Engineers, Product Managers and other Roblox team members, cross-functionally You have: Experience: You have 13+ years of experience working on backend, d

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Principal Security Software Engineer, you will be reporting to the Manager of Application Security leading the Security Design and Review pod. You will play a pivotal role in shaping the growth of Information Security's (InfoSec) Application Security team, collaborating with engineering teams early in their processes to provide secure design solutions and establish security standards. Your responsibilities will include threat modeling, secure system design, automation, and penetration testing. As a key member of the team, you will drive company-wide projects across diverse tech stacks, working with engineering leaders to remediate security challenges. You will define and evolve the technical vision for scaling application security practices across the organization. You will: Lead company-wide security initiatives to address critical security challenges. Build and nurture cross-company relationships to achieve security objectives. Provide guidance on product security processes and standards. Define and expand partnerships with key engineering teams across Roblox. Apply critical thinking and analytical skills to develop security protocols and communicate effectively with stakeholders. Re

Datadog Principal Partner Manager - Technology Alliances As a Principal Partner Manager, Global Technology Alliances, you will grow high-priority ISV go-to-market (GTM) partnerships globally in close partnership with the Datadog Product team. In this role, you will be responsible for driving joint GTM initiatives, developing and executing GTM partner plans, and maximizing revenue opportunities through sales motions. This position requires a highly strategic and execution-focused leader with a deep understanding of the ISV ecosystem, cloud technologies, and GTM strategy. What You’ll Do: Own & scale strategic ISV GTM partnerships: lead Datadog’s GTM strategy with the ISV partners, managing key partner alliance and field relationships. Product team alignment: work closely with Datadog Product on their co-build / co-innovation priorities and then own driving revenue for net new solutions, helping them land successfully in the sales field. Build and drive the GTM plan. Work closely with Datadog Channels & Alliances team members globally to drive an effective global but local plan. Drive Revenue Growth: Identify and execute joint business opportunities, including Power of 3 campaigns with reseller/SI partners. Ensure Datadog fully leverages ISV GTM partner programs and GTM funding opportunities. Create new routes to market, including joint product listings on Cloud Marketplaces. Develop Sales Playbooks and messaging with internal Product and Marketing teams. Field & Partner Enablement: Train and support Datadog’s global Channels & Alliances and field sales teams on partnership benefits, co-sell motions, and offerings. Measure & Optimize: track partnership GTM performance using key metrics (pipeline, revenue, incentives), present to leadership regularly, and continuously refine strategy to maximize impact. Who You Are: Experienced in 10+ years of partner-facing business development, strategi

Datadog is seeking an Analyst Relations Principal to help shape and scale our global Analyst Relations (AR) program. In this role, you will lead strategic engagement with industry analysts across observability, AI, and adjacent cloud technologies, ensuring they have a clear understanding of Datadog’s platform, innovation, and long-term vision. You will partner closely with Product Management and Product Marketing to translate complex technical capabilities into compelling narratives, while bringing analyst insights back into the business to inform strategy and positioning. This is a highly cross-functional role that blends strategic thinking with operational excellence and offers strong visibility across senior leadership. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and drive the global analyst relations strategy across Datadog’s observability and AI portfolio Build and maintain trusted relationships with key analysts across firms such as Gartner, Forrester, and IDC Partner with Product Management and Product Marketing to craft clear, differentiated narratives aligned to market trends Lead strategy, preparation and execution of analyst evaluations and research cycles, ensuring high-quality submissions Prepare senior leaders for analyst briefings with structured messaging and executive-ready materials Synthesize analyst insights into actionable recommendations for product strategy and go-to-market alignment Who You Are: 8+ y

ロールについて（About the role） MongoDB では、戦略的なパートナーシップを通じてビジネスを成長させていく情熱と主体性を持ち、強い成果志向で行動できるプロフェッショナルを求めています。 シニア／プリンシパル パートナー スペシャリストは、日本市場全体においてクラウドおよびシステムインテグレーター（SI）との高いインパクトを持つパートナー戦略を推進し、新たな収益機会につながるパートナーシップを開拓・育成する役割を担います。 日本を代表するパートナー各社や当社のセールスチームと密接に連携し、案件の推進を加速させるとともに、パートナーのケイパビリティを高め、このダイナミックな市場における MongoDB のプレゼンス強化に貢献していただきます。 近く日本法人の立ち上げを予定しており、ハイブリッドな勤務形態に対応できる首都圏（東京エリア）在住の候補者の方とお話ししたいと考えています。 主な業務内容（What you will be doing） 日本市場全体を対象に、ローカル SI およびグローバル SI（NTT、富士通、NEC、CTC、EY、PwC、Infosys、TCS、Wipro など）を含むクラウド（AWS、Microsoft Azure、Google Cloud など）および SI パートナー向けの戦略を立案・実行する 成長機会を創出し、双方にメリットのある関係を構築するため、有力なパートナーとの関係を開拓・強化し、継続的に育成する クラウドパートナー、ローカル／グローバル SI、ISV パートナーを通じて、新規見込み顧客の発掘・案件化・パイプライン構築を主体的かつ継続的に行う エンタープライズ セールスチームと連携し、案件のクロージングをリードして、月次・四半期・年間のブッキング目標を達成／超過達成する クラウドおよび戦略的 SI パートナーとのエンゲージメントをリードし、パートナーが保有する営業・プリセールス・デリバリーの各機能を強化することで、「ケイパビリティと認定を備えたパートナーを通じてお客様価値を拡大する」という当社の戦略を実現する マーケティング、パートナープログラム、パートナーイネーブルメント、カスタマーサクセス、ソリューションズ コンサルティング などのクロスファンクショナルチームと連携し、パイプライン創出と案件進行を推進する セールス ブートキャンプをはじめとした包括的なセールストレーニングや、リーダーシップ／人材開発プログラムなど、当社のセールスイネーブルメント研修に積極的に参加する 応募資格・求める人物像（What you bring to the table） クラウドパートナー（CSP）、グローバル／ローカル SI、ISV を通じてパイプラインを創出し販売した経験を含む、複雑なマトリックス型営業組織におけるクオータ（売上目標）担当地としての実務経験 12 年以上 MongoDB のリーダーシップ プリンシプルおよびコアバリューに共感し、日々の業務で体現できる方 日本語および英語でのビジネスレベル以上のコミュニケーション力 複雑なエンタープライズテクノロジーのビジネス価値を分かりやすく言語化し、ステークホルダーに伝えることができる能力 売上目標の継続的な達成およびオーバーアチーブの実績 ビジネスチャンピオンの発掘・育成および複雑なセールスプロセスをリードした経験・スキル 高い成果志向と健全な競争心を持ち、成功への強い意欲がある方 時間とリソースを効果的にマネジメントし、案件の見極め（クオリフィケーション）と優先順位付けを的確に行えるスキル 他社と差別化されたパートナーシップを構築・維持してきた具体的な実績 コンサルティング的な視点とビジネス戦略を組み合わせ、魅力的なパートナー向けイニシアチブを企画・推進できる高い戦略的思考力 高度な複雑性と継続的な変化の中でも柔軟に対応し、強いクリティカルシンキングを発揮できる方 新しい知識を素早く吸収し、高い自己認識と EQ を持って周囲から信頼を獲得できる方 歓迎する経験・スキル（Things we love） ソフトウェア（特にデータベース）分野で最大級の市場においてキャリアを成長させることに情熱を持ち、MongoDB 製品に関する深い理解を継続的に高めていきたいと考えている方 MEDDIC、SPIN、Challenger Sales などの営業手法トレーニングを受講した経験 データベース、開発者エコシステム、オープンソース技術に対する理解・親和性がある方 MongoDB について（About MongoDB） MongoDB は「変化のために設計された」データベースとして、お客様と社員が市場のスピードでイノベーションを起こせるよう支援して

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Device Identity and Access Organization The Device Identity and Access organization is at the forefront of Okta’s Zero Trust vision. As a foundational pillar within Okta Research and Development (ORD), our mission is to transform the device itself into a secure, trusted, and effortless identity factor. We are the teams responsible for ensuring users can seamlessly interact with their work from any endpoint, anywhere in the world. Our organization is composed of engineers who thrive at the intersection of deep client-side platform engineering and massive-scale distributed systems. The work we do secures millions of enterprise endpoints globally, prevents modern identity attacks, and fundamentally changes how people work by making world-class security completely invisible to the end user. Opportunity We seek a highly impactful and influential Software Engineer to join our macOS engineering team. The ideal candidate will leverage their deep expertise in macOS (or iOS) client software development to architect, build, and scale the critical macOS software and services at the heart of our security and identity platform. This is a high-visibility, hands-on opportunity to define the architectural vision, pioneer new capabilities, and drive the technical strategy to solve complex, company-wide challenges and shape the future of Okta's device identity ecosystem. You will act as a key technical leader—a player-coach and force multiplier—by setting the technical

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Principal Software Engineer Device Identity and Access Organization The Device Identity and Access organization is at the forefront of Okta’s Zero Trust vision. As a foundational pillar within Okta Research and Development (ORD), our mission is to transform the device itself into a secure, trusted, and effortless identity factor. We are the teams responsible for ensuring users can seamlessly interact with their work from any endpoint, anywhere in the world. Our organization is comprised of engineers who thrive at the intersection of deep client-side platform engineering and massive-scale distributed systems. The work we do secures millions of enterprise endpoints globally, prevents modern identity attacks, and fundamentally changes how people work by making world-class security completely invisible to the end user. Opportunity We seek a highly impactful and influential Software Engineer to join our engineering team. The ideal candidate will leverage their deep expertise in distributed systems, particularly Java, to architect, build, and scale the critical server-side software and services at the heart of our security and identity platform. This is a high-visibility, hands-on opportunity to define the architectural vision, pioneer new capabilities, and drive the technical strategy to solve complex, company-wide challenges and shape the future of Okta's device identity ecosystem. You will act as a key technical leader—a player-coach and force multiplie

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta for AI Agents Okta secures access for 20,000 organizations and billions of users. Okta for AI Agents extends that work to the agentic shift. Deploying an AI agent is not like deploying traditional software. You are putting professional work output into production, and it needs deep integration, continuous tuning, and change management. Every agent needs an identity, a scope, an audit trail, and a way to be shut down when it goes wrong. Most enterprises have not built this yet. We are. We hire builders who see the cracks in enterprise agent identity that everyone else has learned to live with. The Role You are the most senior technical field authority for agent identity at Okta. Where a Senior FDE owns the outcome inside one account, you own the patterns that every account and every FDE inherits. You take the hardest and most strategic deployments yourself, set the reference architecture the team builds from, and turn what the field learns into the direction the product takes. You still write code. You also multiply the people around you, and you are the person product and engineering leadership call when an agent identity problem has no precedent. Responsibilities Own the reference architecture. Define the canonical agent identity, delegation, audit, and kill-switch patterns that Senior FDEs deploy across the portfolio, and keep them current as the standards and the product move. Lead the hardest accounts. Personally own the most strategic, regul

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Device Identity and Access Organization The Device Identity and Access organization is at the forefront of Okta’s Zero Trust vision. As a foundational pillar within Okta Research and Development (ORD), our mission is to transform the device itself into a secure, trusted, and effortless identity factor. We are the teams responsible for ensuring users can seamlessly interact with their work from any endpoint, anywhere in the world. Our organization is composed of engineers who thrive at the intersection of deep client-side platform engineering and massive-scale distributed systems. The work we do secures millions of enterprise endpoints globally, prevents modern identity attacks, and fundamentally changes how people work by making world-class security completely invisible to the end user. Opportunity We seek a highly impactful and influential Software Engineer to join our Windows engineering team. The ideal candidate will leverage their deep expertise in Windows client software development, to architect, build, and scale the critical Windows software and services at the heart of our security and identity platform. This is a high-visibility, hands-on opportunity to define the architectural vision, pioneer new capabilities, and drive the technical strategy to solve complex, company-wide challenges and shape the future of Okta's device identity ecosystem. You will act as a key technical leader—a player-coach and force multiplier—by setting the technical s

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. This is a hybrid role. It requires going to the local office 3 times a week. The Auth0Lab Team We are a small team of engineers exploring new Auth0 products and features ideas. We take things from 0 to 1 and we look to shape the future of identity. Our team has had a big role shaping the identity industry: we were all early at Auth0, which shaped how devs do authentication as part of Auth0Lab we incubated Auth0 FGA which redefined how authorization is done across the industry and we also incubated Auth0 for AI agents which defined auth for AI agents We are currently focused on enabling builders and companies of any size to ship production grade AI agents, by helping them with identity and security. We believe data, and developing our own models will play a huge role in this. The role We are looking for a Principal Applied AI Scientist to take product ideas from 0 to 1 and define how we do new AI product innovation. You'll have a lot of independence: you set the technical direction for AI, and experiment fast with minimal process. With that comes real ownership: you'll be the first AI/ML person in the team, so you'll often be figuring it out without a research org behind you. This is a hands-on role. Publishing papers and open sourcing results might happen as it helps us and the industry, but is not our main goal. We have a lot to teach you about security, auth, developer products and many other things. And we also want to learn from you. Join us to ha

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About Okta for AI Agents Okta secures access for 20,000 organizations and billions of users. Okta for AI Agents extends that work to the agentic shift. Deploying an AI agent is not like deploying traditional software. You are putting professional work output into production, and it needs deep integration, continuous tuning, and change management. Every agent needs an identity, a scope, an audit trail, and a way to be shut down when it goes wrong. Most enterprises have not built this yet. We are. We hire builders who see the cracks in enterprise agent identity that everyone else has learned to live with. The Role You are the most senior technical field authority for agent identity at Okta. Where a Senior FDE owns the outcome inside one account, you own the patterns that every account and every FDE inherits. You take the hardest and most strategic deployments yourself, set the reference architecture the team builds from, and turn what the field learns into the direction the product takes. You still write code. You also multiply the people around you, and you are the person product and engineering leadership call when an agent identity problem has no precedent. Responsibilities Own the reference architecture. Define the canonical agent identity, delegation, audit, and kill-switch patterns that Senior FDEs deploy across the portfolio, and keep them current as the standards and the product move. Lead the hardest accounts. Personally own the most strategic, regul

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We’re redefining Privileged Access Management (PAM) from the ground up, purpose-built for Cloud, SaaS, Databases, Containers, and any virtualized environment. Our mission is to simplify and secure workforce access with seamless, secure-by-default workflows that adapt dynamically to modern infrastructure. We eliminate standing privileges, enforce least privilege, and embed Zero Trust principles into every access workflow by default. About the Role We are seeking a Principal Backend Engineer (P5) to serve as the technical leader and compass for our newly established engineering pod in India. Operating at the intersection of identity, networking, and security infrastructure , you will be responsible for tackling highly complex, vaguely specified problems without day-to-day oversight. In this role, you will champion the technical execution of your team. You will lead the design and implementation of secure database and network device connectors (routers, switches, firewalls) on top of our core Zero Standing Privileges (ZSP) platform. You will work closely with our local Technical Team Lead to mentor mid-level engineers, while collaborating closely with global Tech Leads to ensure architectural alignment. What You’ll Be Doing Lead Technical Strategy & Execution: Turn high-level, complex PAM and network access problems into clear, modular technical designs that your team can execute. Own Connector Ecosystems: Design, architect, and optimize resilient connecto

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We’re building a world where Identity belongs to you. Authentication Experience Okta supports a wide variety of organizations across both the Workforce and Consumer spaces. These diverse environments present unique challenges; no two organizations have the same requirements when it comes to the desired authentication experience for their end users. We are dedicated to striking the perfect balance between robust security and effortless usability. We are constantly building cutting-edge authentication mechanisms designed to make access seamless, specifically tailored for the fast-paced, user-centric world of consumer identity and security-centric world of workforce identity. If you are driven to innovate, passionate about the intersection of product flexibility and security, and want to help shape how the world connects to technology—we’d love for you to join us. Job Duties and Responsibilities: Collaborate with cross-

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Digital Platform Team The Digital Platform team is a global organization distributed across the US and India, responsible for the integration and infrastructure layer that connects Adobe Experience Cloud to the rest of Okta's marketing technology, and analytics stack. The team owns Adobe Experience Platform (AEP) architecture, data collection infrastructure, AEM platform services, and the integration portfolio — including the MCP server architecture, LLM provider integrations, and AI agent infrastructure that power AI-native marketing experiences across the company. The team partners closely with Marketing, IT, DevSecOps, and Adobe to extend platform capabilities, govern data, and deliver scalable AI-driven experiences to the GTM organization. The work is strategic and product-driven: anticipating capability gaps, evaluating new tools and integrations, and building the connective tissue that keeps the broader ecosystem unified and well-governed