Principal Field Service Technical Training Specialist Jobs

About us Graphcore is one of the world’s leading innovators in artificial intelligence compute. We are developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and support the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of a family of companies responsible for some of the world’s most transformative technologies. Together, we share a bold vision to enable advanced artificial intelligence and ensure its benefits are accessible to everyone. Graphcore brings together AI researchers, silicon designers, software engineers and systems architects to solve complex technical challenges and deliver innovative computing solutions. Job Summary The Principal Electrical Engineer will be a technical authority within Data Center Engineering, leading the architecture and delivery of safe, resilient and scalable electrical infrastructure for high-density AI computing environments. Working with internal teams, data center developers, utilities, consultants and equipment partners, this role will guide projects from early technical studies through design, construction, commissioning, operation and lifecycle improvement. The successful candidate must reside in, or be willing to relocate to, Austin, Texas. Approximately 10% travel may be required. The Team The Data Center Engineering team is responsible for defining and enabling the infrastructure needed to deploy and operate Graphcore’s computing systems at scale. The team works across electrical, mechanical, thermal, controls, systems and operational disciplines, collaborating with external engineering and construction partners to deliver reliable, efficient and maintainable data center environments. Responsibilities and Duties Act as the technical authority for electrical engineering across data center infrastructure projects, from the utility or on-site power source through to the IT rack. Lead electrical archit

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Power and Performance Validation Lead will drive validation strategy and execution for advanced AI compute silicon and systems. The role is responsible for leading power, thermal and performance validation activities across pre-silicon and post-silicon environments to ensure products meet efficiency, reliability and scalability expectations. This role combines deep technical expertise with people leadership responsibilities, including team development, prioritisation, mentoring and delivery coordination across multiple projects and stakeholders. The Team The Power and Performance Validation team sits within the Architecture and Validation organisation and is responsible for validating the performance, efficiency and thermal behaviour of Graphcore silicon and systems. The team supports the full product lifecycle, from early architectural modelling through to first silicon bring-up, characterization and production readiness. Engineers work closely with cross-functional teams globally to debug complex issues, optimize workloads and continuously imp

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to senior leadership within Architecture and Validation, the Debug Validation Lead will drive post-silicon debug and validation activities for next-generation AI compute silicon and systems. The role is responsible for leading teams focused on identifying, reproducing, analysing and resolving complex silicon, firmware and system-level issues during bring-up, characterization and product readiness. This position combines deep technical debugging expertise with strong cross-functional collaboration across multiple engineering disciplines. The role will work closely with architecture, RTL, firmware, software and systems teams to improve debug methodologies, accelerate issue resolution and strengthen validation coverage. The role will work closely with architecture, RTL, firmware, software, systems and platform teams to improve debug methodologies, accelerate issue resolution and strengthen validation coverage. The Team The Post-Silicon Debug and Validation team sits within the Architecture and Validation organisation and is responsible for bring-up, debug and validation of Graphcore silicon and systems. The

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software, and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers, and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Validation leadership team, the Principal Execution and Quality Validation Engineer will be responsible for driving validation execution, automation, product quality, and release readiness across Graphcore silicon and platform technologies. The role combines deep expertise in hardware validation, test automation, and quality engineering with a strong focus on execution excellence. Working closely with architecture, design, verification, firmware, software, systems engineering, and validation teams, the successful candidate will develop scalable validation methodologies, improve test coverage and execution efficiency, and ensure products meet the highest standards of functionality, reliability, and performance before customer deployment. As a recognized technical leader within the validation organisation, this role will influence validation strategies, automation roadmaps, and quality practices across multiple projects and engineering disciplines. The Team The Validation Execution and Quality team sits within the Validation organisation and is responsible for improving validation effectiveness, te

Principal Embedded SW/FW Engineer (Bringup) - Bengaluru, multiple vacancies Job Summary We have an exciting opportunity to be part of a collaborative, cross-functional development team validating cutting-edge, high-performance AI chips and platforms. You will play a key role in supporting new product introductions and post-silicon validation. Working within the Post-Silicon Validation team, you will be involved with bringing first silicon to life, functionally validating it and working closely with many other teams to help it become a fully characterised and working product, reporting project status/progress to program management on a regular basis. You will have the opportunity to provide technical guidance to other engineering team members. In this role, you can leverage our experience and industry knowledge to architect and drive implementation of continuous improvements to test infrastructure and processes. The Team The Post-Silicon Bringup team sits within the Architecture and Validation team, we are responsible for bringup and validation of new silicon when it returns from manufacture, enabling and supporting the production SW and FW teams to bring up their software and supporting the Silicon Characterisation team. Responsibilities and Duties Plan, design, develop and debug silicon validation tests in bare metal C/C++ on FPGA/Emulator prior to first silicon Deploy silicon validation tests on first silicon and debugging them Develop automated test framework and regression test suites in Python to optimize validation efficiency Collaborate closely with engineers from many other disciplines on a variety of topics Work with Validation and Production Test engineering peers to implement best practices and continuous improvements to test methodologies Analyse test results, identify and debug failures/defects Contribute to shared test and validation infrastructure Provide feedback to architects Candidate Profile Essential:

About us Graphcore is a globally recognised leader in Artificial Intelligence computing systems. The company designs advanced semiconductors and data centre hardware that provide the specialised processing power needed to drive AI innovation, while delivering the efficiency required to support its broader adoption. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Job Summary Working within the Silicon verification team, the silicon verification engineer is responsible for a wide range of tasks within the silicon verification team. This person is responsible for verification activities within Graphcore, helping the silicon team meet the company objectives for quality silicon delivery. The Team The verification team sits within the Silicon design team. We are responsible for ensuring that the RTL created by the logical design team and used by the physical design team matches the architecture specification for Graphcore silicon. Responsibilities and Duties V erification activit i es within the verification team Ensuring good communication between sites Verification planning, specification and closure of functional coverage Providing feedback to architects Test generation and failure diagnosis/triage Contributing to shared verification infrastructure Candidate Profile Essential: verification experience in relevant industry Proven leadership and planning skills Be highly motivated, a self starter, and a team player Ability to work across teams and programming languages to find root causes of deep and complex issues Ability to research along with the knowledge to solve complex problems Presents technical and functional knowledge to design experiments/ projects that contribute to overall

About Graphcore Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary We are looking for a Principal Architect to define and drive the architectural vision of the software stack for the Graphcore ML accelerator. In this role, you will shape the architecture of our software ecosystem and maintain a deep understanding of the product’s hardware and software components, their interfaces, and how they interact. You are an excellent communicator, and you proactively convey the software architecture. You bring a pragmatic, trade-off-aware approach to decision-making, fully recognising the impact of architectural choices on product direction and engineering outcomes. The Team The software architecture team is responsible for defining, maintaining and communicating the overarching architecture of our software stack, from firmware to ML frameworks. The team works within the wider software organisation, partnering closely with engineering teams who deliver against this architectural vision. Responsibilities and Duties Define & document the software architecture of the software stack. Work across different software

About us Graphcore is one of the world’s leading innovators in Artificial Intelligence compute. It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry. As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone. Graphcore’s teams are drawn from diverse backgrounds and bring a broad range of skills and perspectives. A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation. Job Summary Reporting to the Quality leadership within Manufacturing Operations, the Senior Reliability Scientist is responsible for leading reliability activities across complex, high-performance systems. Working closely with established reliability experts and cross-functional teams, this role uses experimental data and advanced modelling to inform design decisions, validate product reliability and optimise serviceability strategies, including spares provisioning. The Team The Quality team within Manufacturing Operations is responsible for ensuring product robustness, reliability and lifecycle performance across Graphcore’s hardware portfolio. The team includes experienced reliability specialists and works closely with technology research, chip, board, system design, platform and operations teams to translate reliability insights into actionable improvements across the product lifecycle. Responsibilities and Duties: · Define and refine reliability requirements across silicon, board and system levels, working in partnership with research and design teams · Apply ad

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

About Glean: Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industry’s most advanced enterprise search has evolved into a full-scale Work AI ecosystem, powering intelligent Search, an AI Assistant, and scalable AI agents on one secure, open platform. With over 100 enterprise SaaS connectors, flexible LLM choice, and robust APIs, Glean gives organizations the infrastructure to govern, scale, and customize AI across their entire business - without vendor lock-in or costly implementation cycles. At its core, Glean is redefining how enterprises find, use, and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people, content, and activity, delivering deeply personalized, context-aware responses for every employee. This foundation powers Glean’s agentic capabilities - AI agents that automate real work across teams by accessing the industry’s broadest range of data: enterprise and world, structured and unstructured, historical and real-time. The result: measurable business impact through faster onboarding, hours of productivity gained each week, and smarter, safer decisions at every level. Recognized by Fast Company as one of the World’s Most Innovative Companies (Top 10, 2025), by CNBC’s Disruptor 50, Bloomberg’s AI Startups to Watch (2026), Forbes AI 50, and Gartner’s Tech Innovators in Agentic AI, Glean continues to accelerate its global impact. With customers across 50+ industries and 1,000+ employees in more than 25 countries, we’re helping the world’s largest organizations make every employee AI-fluent, and turning the superintelligent enterprise from concept into reality. If you’re excited to shape how the world works, you’ll help build systems used daily across Microsoft Teams, Zoom, ServiceNow, Zendesk, GitHub, and many more - deeply embedded where people get things done. You’ll ship agentic capabilities on an open, extensible stack, with the craf

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . About the Role We are looking for a Principal Frontend Engineer to drive the technical vision and frontend architecture of the Cloud Secure Edge Admin Console, the interface used by IT Administrators and Security teams to manage access policies, monitor devices, configure alerts, and analyze real-time connectivity. As a Principal Frontend Engineer, you will define long-term frontend strategy, establish engineering standards, influence product and platform direction, mentor senior engineers, and partner across multiple teams to deliver scalable, secure, performant, and intuitive enterprise experiences. You will work with modern web technologies, including TypeScript, React, ag-Grid, Highcharts, Storybook, and our internal component library. This role is ideal for engineers who excel at solving large-scale architectural challenges, influencing technical direction across organizations, driving alignment in ambiguous situations, and elevating engineering excellence across teams. What You'll Do Define and drive the frontend architecture and technical roadmap for Cloud Secure Edge. Lead the design and del

SonicWall is a cybersecurity forerunner with more than 30 years of expertise and is recognized as a leading partner-first company, ensuring our partners and their customers are never alone in the fight against cybercrime. With the ability to build, scale and manage security across the cloud, hybrid and traditional environments in real-time, SonicWall provides relentless security against the most evasive cyberattacks across endless exposure points for increasingly remote, mobile and cloud-enabled users. With its own threat research center, SonicWall can quickly and economically provide purpose-built security solutions to enable any organization—enterprise, government agencies and SMBs—around the world. For more information, visit www.sonicwall.com or follow us on Twitter , LinkedIn , Facebook and Instagram . We are seeking an experienced Principal Software Engineer to lead the architecture, development, and evolution of a large-scale malware analysis and cybersecurity platform. This role will own the end-to-end technical architecture across Python-based analysis pipelines, message-driven job orchestration systems, Windows VM sandbox environments, and web-based interfaces. The ideal candidate brings deep expertise in software engineering, malware analysis, and distributed systems, with a proven ability to take ownership of complex legacy platforms and drive modernization initiatives. You will lead the design and implementation of advanced detection capabilities, including behavioral analysis, malware sandboxing, machine learning-based classification, and support for new file types, while ensuring platform scalability, reliability, and performance. This position requires strong hands-on development skills in Python with Linux-based production environments, messaging architectures such as RabbitMQ, virtualization technologies, and cloud-native deployment practices. As the technical leader for the platform,

Leite umfassende Transformationsprogramme im Zahlungsverkehr – von der Strategie über die Analyse bis hin zur erfolgreichen Umsetzung. Deine Rolle Als Principal Consultant im Bereich Payments übernimmst Du eine hybride Rolle aus Business Analyse und Projektmanagement in komplexen Transformationsprogrammen für führende Finanzinstitute. Du gestaltest Lösungsansätze, leitest Workstreams oder Programme und treibst die Umsetzung über Business-, Operations- und Technologieteams hinweg voran. Diese Rolle richtet sich an erfahrene Payments-Spezialistinnen und -Spezialisten, die flexibel zwischen strategischer Analyse und operativer Umsetzung agieren. Deine Aufgaben Leitung oder Steuerung von Transformationsinitiativen in zentralen Payments-Bereichen wie Karten, Account-to-Account-Zahlungen, Pricing & Billing, Kundenservice und operative Modernisierung Definition von Zielprozessen, Vorgehensweisen für Anforderungen und Umsetzungs-Roadmaps bei gleichzeitiger Sicherstellung von Governance und Stakeholder-Abstimmung Aufbau und Steuerung von Programmstrukturen, Delivery-Plänen, Abhängigkeiten, RAID-Prozessen und Reporting auf Management-Ebene Moderation von Entscheidungsprozessen zwischen Produkt-, Operations-, Technologie-, Risiko- und Finance-Stakeholdern zur Lösung komplexer Fragestellungen Beitrag zum Wachstum von Beratungsprojekten durch Lösungsentwicklung, Kundenbeziehungsaufbau und fachliche Impulse im Bereich Payments-Transformation Dein Profil Langjährige Erfahrung in der Payments-Transformation im Beratungs- oder Finanzdienstleistungsumfeld (Business Analyse, Delivery Leadership oder Programmmanagement) Erfahrung in der Zusammenarbeit mit internationalen und funktionsübergreifenden Teams in einem globalen Umfeld Erfahrung im Umgang mit Senior Stakeholdern bis auf C-Level- bzw. Managing-Director-Ebene Erfahrung in der Managementberatung, im Consulting oder in der Geschäftsentwicklung (Business Development) Fundierte Kenntnisse von Zahlungsverkehrsprodukten un