Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Staff AI Product Manager to enhance Qonto's customer experience through innovative solutions. You'll drive the maturity and scalability of our ML/AI capabilities, addressing concrete business problems while fostering innovation. You will work closely with Daniele Garbarino, our VP Data, to support AI products developments that significantly impact our 600,000+ customers' financial management experience. โก๏ธ What you'll do Own the AI product roadmap end-to-end: Define what we build, why, and in what order โ gathering insights from engineering, data science, and business teams to develop a prioritized strategy that addresses real customer needs. Drive key AI product initiatives: Lead the definition and design of AI solutions for products like Attach
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Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as Customer Care Manager in the Account Management team to give our French market clients the kind of support that makes them feel genuinely taken care of. You'll resolve production tickets, untangle complex problems, and help shape the way our Account Management team operates, under the guidance of Axelle, our Team Lead. โก๏ธ What you'll do Own client tickets end-to-end: Solve problems across chat, email, and occasional video calls for non-VIP clients in the French market. Dig into the details: Investigate account activity, company profiles, and transaction history to find the right answer, not just a quick one. Go beyond the obvious fix: Proactively recommend products or solutions based on what each client actually needs. Partner with Product and Tech
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Zendesk Administrator to scale and optimise Qonto's Zendesk ecosystem โ the platform used daily by operations teams across 8 European markets. You'll strengthen governance, improve architecture, and ensure the system supports Qonto's growth. You will work closely with Marie, Head of Operations Enablement, and Karim, Ops Tool Manager, within a team of ~20 people focused on making operations scalable and efficient. โก๏ธ What you'll do Strengthen Zendesk governance: Improve access management, configuration standards, and operational best practices across the platform. Optimise and scale the architecture: Workflows, automations, triggers, ticket routing, SLAs, and multi-team processes โ ensure the system keeps pace with Qonto's growth. Partner cross-fu
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer Support Manager to own the KYB/KYC lifecycle for Qonto's German business customers, based in our Barcelona office. You will report to Rafael Hajzeri, Lead of the Customer Onboarding Lifecycle team for Germany. You won't be handling account usage questions โ your focus is the structured, compliance-driven work that happens after a customer is validated: periodic reviews, data remediation, and documentation. โก๏ธ What you'll do Own lifecycle reviews: Conduct periodic KYB/KYC re-reviews for German business customers, managing your caseload through Qonto's internal tools. Handle customer support: Reach out to customers via email, chat, and phone to collect updated documentation or resolve data gaps โ direct client communication is a regula
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as our Internal Control Officer โ Compliance to strengthen Qonto's second-line AML/CFT control framework as we complete our transition into a Credit Institution. You'll own the periodic control plans testing our sanctions, embargo and PEP screening, transaction monitoring, EDD, and suspicious transaction reporting (STR) processes across every market Qonto operates in. You will report to Jรฉrรฉmy, our Lead Internal Control. โก๏ธ What you'll do Own second-line AML/CFT compliance: cover sanctions/embargo/PEP screening, transaction monitoring, EDD, and STR across every market Qonto operates in. Run periodic control plans: design and execute end-to-end testing of these processes, checking alignment with the source of truth, internal policy, and regulatory requ
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Staff Machine Learning Engineer on our AI Product team to build and ship customer-facing AI for 600,000+ business customers. You'll combine Generative AI with proven machine-learning techniques to create products with measurable impact โ adoption, faster task completion, user satisfaction โ while ensuring reliability, privacy, and continuous monitoring in production. โก๏ธ What you'll do Develop ML models end-to-end: From understanding product requirements to training, evaluating, and deploying models in production. You design, iterate, and ship โ not just prototype. Integrate ML into the product ecosystem: Align with Product Managers, Data Engineers, and Backend Engineers to ensure your models are seamlessly embedded in Qonto's financial services.
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Location: You can choose to work at Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, Portugal, or Spain. Mission Join us as an iOS Engineer and help us build the most intuitive mobile banking experience for European businesses. You'll be crafting features that directly impact the daily financial operations of over 600,000 SMEs across Europe, making their business finance simpler and more efficient. As an iOS Engineer at Qonto, you will: โข Craft cutting-edge financial features: Work on critical architectural and UI features that will directly impact our end users. โข Foster meaningful collaboration: Work closely with back-end teams, designers, and product managers to create a unified vision. โข Solve re
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Location: You can choose to work at Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, Portugal, or Spain. Mission Join us as an iOS Engineer and help us build the most intuitive mobile banking experience for European businesses. You'll be crafting features that directly impact the daily financial operations of over 600,000 SMEs across Europe, making their business finance simpler and more efficient. As an iOS Engineer at Qonto, you will: โข Craft cutting-edge financial features: Work on critical architectural and UI features that will directly impact our end users. โข Foster meaningful collaboration: Work closely with back-end teams, designers, and product managers to create a unified vision. โข Solve re
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ ๐ Location: You can choose to work in Qonto as long as you're living in (or willing to relocate to) either Germany, France, Italy, Serbia, or Spain. Mission: Join us as a Backend Engineer to build the financial infrastructure that 600,000+ European SMEs depend on every day, from highly scalable APIs to robust banking services that handle real money, in real time, with zero room for mistakes. โก๏ธ As a Backend Engineer at Qonto, you will Design, build, deploy, and maintain services handling real financial transactions, owning reliability in production, not just at merge time Co-own service architecture, resilience, and scalability with respect to Domain-Driven Design principles Grow in technical leadership: lead design discussions, anticipate risks, and mento
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ โก๏ธ Mission: Join us as Analytics Engineer โ Data Governance and become the architect of Qonto's data trust layer as we make our transition to a fully licensed bank. You will own end-to-end the Data Governance framework โ defining rules, implementing controls, monitoring quality, and driving remediation across the company โ so that every compliance report is reliable and every business decision is grounded in trusted data. You will work closely with Alice Fresko, our Head of Analytics Engineer, and with Paul, our Staff Analytics Engineer, and sit at the intersection of Data, Product, Engineering, and Compliance. This is a first-of-its-kind role at Qonto: you won't inherit a mature process, you'll build it. โก๏ธ As an Analytics Engineer at Qonto, you will: Build
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Customer Onboarding Officer to help scale Qonto's Italian market. You'll conduct deep-dive account validations in strict compliance with Bank of Italy guidelines, tackling a significant operational backlog while maintaining high quality standards. You will report to Alessandro Pesapane, Team Lead KYC-B Operations Italy. โก๏ธ What you'll do Validate customer and company profiles: Conduct thorough manual validations (15-20 per day) to determine account eligibility โ analysing structures, beneficial owners, and business models. Review complex KYC/KYB documentation: Verify passports, IDs, company registration documents, and financial statements across the customer lifecycle. Draft detailed analytical reports: Write comprehensive, structured justificati
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Pricing Expert to support our Pricing & Packaging strategy implementation and contribute to revenue growth across Europe. Working within our newly created Pricing & Packaging team, you'll help optimize our pricing models and directly impact our financial performance. โก๏ธ What you'll do Own P&P projects end-to-end: across preparation, rollout, rework, and planning for what's next. Embed pricing at the right strategic level: working directly with product, product marketing, finance, and R&D stakeholders. Build the function's governance: Make sure P&P decision frameworks are in place, fit for purpose, and evolve as Qonto scales into new products and markets Shape the P&P roadmap: align it with the company's broader strategic priorities. Bring the str
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Leading a team of 6 SDRs, you will be responsible for the French market outbound prospecting strategy. Through the Outbound team, we target French SME prospects in order to engage them in the purchase process of the enterprise expense management solution. This year, the ambition to grow in this market is strong and strategic for Qonto, so your role is essential to the success of our acquisition objectives. You will join our Sales and Key Account Manager teams ๐ซ๐ท and report to Dorothรฉe, our Sales Director for the French market. ๐ฉโ๐ป๐งโ๐ปAs a Lead SDR Outbound at Qonto, you will โข Coach your team with creative techniques in order to foster teamwork and encourage sales excellence in articulating our value proposition, understanding the market, and being a
Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here). Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started. Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit. AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it. ------------------------------------------------------------------------------------------------------ Join us as a Sales Development Representative to power Qonto's inbound growth in Germany. As Qonto's first SDR for Germany, you will own inbound lead qualification and demo booking for our Small Business segment, freeing our Account Executives to focus on closing and onboarding, and you will build the playbook that shapes how this function scales across our markets. This is a founding role. You will not inherit a process, you will define it. ๐ฉโ๐ป๐งโ๐ป As an SDR at Qonto, you will Be the first point of contact for every inbound lead, qualifying fast and turning conversations into booked demos for our Account Executives Build real rapport with German decision-makers (CEOs, CFOs) from the very first call, understanding their business before handing them off to
Our Strategy and Planning team, part of our broader Sales Operations team, strives to help our Sales organization go faster and grow faster. This function acts as business partners to our Senior Sales Leaders. You have an opportunity to embed yourself as the โCOOโ of the Enterprise business, and your responsibilities will range across a variety of strategic initiatives including analyzing inefficient business rules, piloting new sales roles, optimizing for obstacles in the sales process, and analyzing sales data to come up with meaningful business insights. We are seeking a Manager of Sales Strategy & Planning to run our AMER (West) region alongside our AI GTM strategy. This role will contain a direct report and will shape how our future organization becomes more productive, scalable, and AI-enabledโby defining high-impact use cases, driving cross-functional programs, and ensuring successful adoption of new capabilities. We are looking to speak to candidates who are based in San Francisco, CA for our hybrid working model. The Opportunity As an AMER Strategy and Planning Manager, you will: Help drive the analytical rhythm of our business including quarterly business reviews, org deep dives Organize and execute on the strategy of our AI GTM team - building the next wave of MongoDB customers Partner with Senior Sales leadership to drive market + segment specific analyses to uncover insight and provide recommendations Conceptualize and pilot new programs to test the effectiveness of various sales roles / comp plans Participate in quarterly and annual business planning for the Sales teams The Ideal Candidate Education: Bachelorโs Degree with a quantitative focus (Economics, Finance, Computer Science, Mathematics, etc.) Experience: 5+ years of work experience in either Sales Strategy / Consulting / Sales Operations / Analytics Management: Experience managing a team or supervising a direct report Technical Aptitude: Strong proficiency in SQL, AI tooling, an
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