Process Engineer Jobs

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. Job Summary: We are seeking a highly motivated Associate for Customer Experience within our CST Business. The ideal candidate ensures a seamless and positive experience for our customers booking through our platform. Responsibilities: Customer Experience: Ensure exceptional customer service across all channels (phone, email, chat, social media). Handle escalated customer issues and complex inquiries. Identify and address trends in customer complaints and feedback. Proficiency in using CRM software and other customer service tools. Proactively identify opportunities to improve the customer experience. Operational Excellence: Implement process improvements and best practices to enhance team productivity and customer satisfaction. Collaborate with other departments (e.g., product, engineering, growth and finance) to resolve customer issues and improve the platform. Stay up to date on industry trends and best practices in customer service. Qualifications Collaborate with other departments to resolve customer issues and improve the platform. Strong expertise with GDS tool(Amadeus , Galileo) Understanding of ticketing , refunds , Cancellation , Reissue , PNR check Candidates preferred from flights / aviation industry Stay up to date on industry trends and best practices in customer service. Why Join Us: 1. A collaborative output driven program that brings cohesiveness across businesses throughtechnology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360 feedback from your peer teams on your support of their goals4. Respect, that is earned, not demanded from y

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Manager, Personalized Support (EMEA). About the job The Personalized Support Manager is responsible for the performance of Twilio’s products and will manage a team of global Personalized Support Engineers while working in the EMEA time zone. The Manager in this role collaborates with Engineering, Supportability, Product, Readiness and other cross functional teams to enable customers and Technical Account Managers. Responsibilities In this role, you’ll: Lead and Develop: Coach and lead a team of Personalized Support Engineers (PSEs) supporting strategic customers. Bring out the best in team members with a focus on their professional growth, technical enablement, and overall well-being. Drive Customer Value: Oversee how the PSE team assists TAMs and customers to resolve complex technical issues, deliver proactive guidance, and champion the customer’s needs within Twilio. Optimize Operations: Continuously evalua

About the Team It’s no secret that Meesho is making massive leaps towards becoming the most used e-commerce app in India. Our Finance team has a key role to play in the company's success. Here’s your chance to be a part of the Meesho success story!😎 As Deputy Manager - Revenue Intelligence & Governance, you will be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organizations. Our team believes in working hard and partying harder. We organize team trivia nights, board game marathons, and other fun events to foster our team spirit 💥. About the Role As Deputy Manager - Revenue Intelligence & Governance, you’ll be analyzing in-depth aspects of our revenue and collection lines and resolving issues by collaborating with business, product and finance stakeholders thereby avoiding financial leakage. You’ll be working with a team of finance and business rockstars who are obsessed with delivering best in class experience to all our stakeholders. You’ll also drive automation to improve workflow efficiencies leading to enhanced accuracy. What you will do Meesho has a robust control framework to ensure that the company’s revenue booked is correct, complete and comprehensive. Deputy Manager needs to critically and continually validate the framework to ensure its relevance and effectiveness. Lead the setting up of finance processes for new strategic revenue lines for the company by partnering with business POC and product stakeholders. Improve revenues and profitability through minimisation of leakages (carrying out RCA, collaborating with Product and Analysts and putting in required fixes through automation). Strengthen our revenue collection process and supervise remittance from external partners (

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Terminal (POS) Certification Expert The IPP Security & Certifications team owns the certification portfolio that keeps Adyen's in-person payments infrastructure compliant and approved to operate. That spans PCI certifications across our hardware and software, and EMV certification of the payment kernels and applications running on our terminals worldwide. This role sits at the center of our Level 2 certification work. Adyen develops its own L2 kernels (contact & contactless), and you will own their certification end to end: coordinating type approval testing with our external certification lab, analyzing test results, and translating findings into clear, actionable reports for our kernel developers to work from. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. What you will do Adyen develops its own L2 payment kernels, which sit at the core of every in-person transaction we process. You will own the technical preparation and execution of Level 2 kernel certification , ensuring our kernels meet EMVCo type approval requirements as well as the contact and contactless specifications of Visa, Mastercard, Amex, Discover, JCB, UnionPay, existing local payment method & p

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Procurement Manager - Data Centers We are looking for a fast learner and hands-on Procurement Manager to join Adyen's Procurement team, a dynamic global team within our Finance function. The goal of the team is to contribute to Adyen’s 10x ambition through sustainable commercial decisions, risk mitigation, contract and vendor management, ultimately empowering stakeholders to deliver their strategies. You will work in the data center category, alongside another category manager and a supply chain manager, but as Adyen grows, and the Procurement team with it, this scope might change and increase in the future. What you'll do Act as a business partner to stakeholders such as Infrastructure, Data Center Engineering, Legal and Sustainability, delivering value and enabling their strategies. Lead and initiate commercial negotiations, including but not limited to contract renewals and setting up new agreements. Be responsible for the supplier selection process, RFx and screening. Work with the Infrastructure team on roadmaps, including our DC expansion plans. Do vendor monitoring on performance and contractual agreements. Be tracking and reporting on industry trends. Build and maintain relationships with key vendors. Who you are 7+ years of relevant experience, including category management or sourcing. Deep knowledge and exper

Technical Program Manager – AI Research itD is seeking a Technical Program Manager – AI Research to oversee business-critical projects in the AI Research space, facilitating review and approval processes that enable research initiatives to be initiated and shipped successfully. The ideal candidate will bring 5+ years of technical program management experience in a technology environment, including AI compliance reviews, and a track record of managing complex, cross-functional initiatives in ambiguous environments. Location: onsite presence in New York City 3 days per week. Pay Rate: $53/hr to $54/hr depends on Experience We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities Lead multiple compliance reviews for frontier AI research projects, including drafting requirements, monitoring progress, managing action items, and resolving blockers to keep milestones on schedule. Coordinate with requesters, engineering, research teams, reviewers, and privacy stakeholders to clarify requirements and streamline review and approval processes. Develop and maintain clear project communications, providing regular updates and weekly reporting on project status, accomplishments, risks, dependencies, and review-process insights. Identify project risks and dependencies early, develop mitigation plans, and escalate issues that may affect review timelines or key milestones. Research, catalog, and annotate AI Research assets with a high degree of accuracy and attention to detail. Analyze data and optimize workflows using Google Sheets and Microsoft Excel, including data exploration, annotation, and reporting. Monitor developments in AI research, compliance, and related tooling to identify opportunities for continuous process and project improvements. Internal Responsibilities Attend regular internal practice community meeting

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role: The New York Times is looking for a Director, HR Business Partner for the Product Engineering and Technology groups to support and partner with the Chief Technology Officer, leaders, managers and employees across the technology function, and with our Chief Product Officer. You will manage a team of two, while also supporting employees directly. You will report to the VP, HR Business Partners. The Director, HRBP plays a critical role in driving a people strategy aligned with enterprise goals. You will be the primary HR partner to support our Chief Technology Officer (CTO), Chief Product Officer (CPO), managers, and employees of the technology organization - including guidance, management of the performance enablement cycle, and oversight of process/HR administration. This is a hybrid role based in our New York City headquarters. You can expect to come into the office 3+ days per week. Responsibilities: Be an advisor, partner, and coach to senior leaders, managers, and individual contributors across our Technology group, including the Chief Technology Officer and Chief Product Officer Lead and develop a team of two HR Business Partners to manage multiple HR issues and support the business Provide daily support to senior-level department leaders, managers, and employees, providing coaching, management of employee lifecycles and performance management, and oversight of process/HR administration Lead planning, communication

PeopleSoft Admin Training at GoLogica helps learners to gain practical skills in administering people soft enterprises efficiently. PeopleSoft Training will cover PeopleSoft Architecture, Installation, Configuration, Security, Domains, Process Scheduling, and Monitoring of the PeopleSoft applications and systems. The participants will be able to get knowledge about basic things in order to perform day-to-day tasks in people soft environment and ensure the efficiency of PeopleSoft applications. The PeopleSoft Training will cover Application server, Web Server, Process Scheduler, PIA Setup, User Management, Patching, Upgrades, Backup & Recovery and Troubleshooting. With the help of PeopleSoft administration practice, the participants will be able to configure environment, monitor the Services, troubleshoot common issues. The PeopleSoft Online Training will include Instructor-led Training, Practical Lab Exercises, Scenarios and Flexible Training Options. Participants will also be able to work on Migration, Performance Tuning, basics of Integration Broker, Change Management, Environment Maintenance. This PeopleSoft Training is perfect for Beginners, Support Engineers, System Administrators and Professionals who want to improve their skills in enterprise applications. PeopleSoft course from GoLogica will include Job Oriented knowledge, Expert Guidance, Hands on Assignments, Interview Preparation. PeopleSoft Certification will help learners to build up confidence.

Job Requisition ID # 26WD100617 Position Overview Autodesk is shaping the future of the design and make industries by helping our customers navigate a rapidly evolving AI-driven landscape. Supporting our Autodesk AI initiatives, you will help us understand how AI and new business models are reshaping the competitive landscape across Manufacturing, AECO (Architecture, Engineering, Construction, and Operations), and Media and Entertainment. This is an individual contributor role on a team with deep business, industry, and technical experience. A successful candidate builds with AI by default, not as a tool added on top. The way competitive intelligence gets done is changing faster than most business functions can adapt. We’re hiring for that gap. You will spend as much time building the systems that produce our intelligence as you will producing it. Location : We support hybrid work, and you work near our Portland, Oregon, or San Francisco, California offices. Responsibilities Build and maintain the automated systems that produce our intelligence, including source monitoring and refresh cadences Find the parts of our process that shouldn’t be manual anymore and fix them without waiting for permission Track how AI is changing our markets, following competitors, startups, funding, product releases, partnerships, research, talent movement, and regulatory shifts Work directly with business functions, product management, engineering, and technical benchmarking to define target markets, map competitive landscapes, size opportunities, identify gaps, and test market and com

Work Flexibility: Hybrid What you will do - As a Supply Planner, you will develop and maintain end-to-end supply plans for assigned manufacturing sites and third-party suppliers within your franchise. You will partner closely with Production, Procurement, Finance, Integrated Business Planning (IBP), Customer Service, and site leadership to ensure a balanced, data-driven approach to supply planning. You will play a key role in aligning supply, capacity, inventory, and demand strategies to support business objectives, service requirements, and long-term growth. Working cross-functionally with Operations, Engineering, Quality, and divisional teams, you will help ensure the right product is available at the right place and time while optimizing inventory and resource utilization. Create a Master Resource Plan based on the latest demand signal to cover what needs to be produced or purchased as a finished product and ensure that within the process there is sufficient raw materials and components to support the required supply plan up to 24 months’ time horizon Create capacity plans based on the latest demand signal and identify where there is any potential bottlenecks or risks to supply and to develop and recommend appropriate proposals to mitigate and to ensure that the plant or 3rd party can meet the future demand Identify where there is significant underutilization which could impact the costs of supply Develop a supply plan across a complex portfolio and multiple sites if required as franchise maturity develops Work on capability building as part of cross functional teams and add expertise in creating the optimal solutions Set the correct levels of inventory within the supply plan by understanding the demand volatility and supply chain lead times Create a safety stock strategy and plan that enables cont

We are looking for a Senior Partner Solutions Architect to lead technical engagement with independent software vendors (ISVs) and strategic technology partners. You will help partners build, embed, deploy, validate, and go to market with MongoDB-based solutions that create repeatable customer value and accelerate MongoDB adoption. This role combines enterprise architecture, partner engineering, technical pre-sales, solution assurance, and go-to-market enablement. You will work across the complete partner lifecycle—from opportunity discovery and business-value alignment through architecture, validation, design wins, launch readiness, and post-launch reuse. You will be successful in this role if you can move fluidly between a partner’s product architecture, a customer’s business problem, MongoDB’s technical capabilities, and the field motion needed to scale the outcome. We're looking to speak with candidates based in Mexico City for our hybrid working model. What you will do Serve as the senior technical advisor for strategic ISV and technology-partner engagements, including embedded software, SaaS, BYOA/BYO-EA, AI, and agent products Lead technical discovery and architecture reviews that clarify the partner’s workload, adoption path, deployment model, customer segment, success criteria, and MongoDB value proposition Guide partners through a repeatable technical validation and solution-assurance process covering architecture, deployment, security, compliance, performance, scale, resilience, operability, upgrades, support ownership, and lifecycle management Establish evidence-based readiness gates and partner maturity assessments; distinguish clearly between tested, supported, recommended, and go-to-market-approved claims Design reference architectures, integration patterns, sizing guidance, deployment blueprints, quickstarts, demos, troubleshooting guidance, and partner-facing documentation Help partners build MongoDB into shipped products, SaaS platforms, AI applicat

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brain of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As a NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. NVIDIA Silicon Codesign Group is seeking a versatile engineer to join the HW bring-up methodology team. The SCG team is uniquely positioned to have an end-to-end view of the product development cycle - from early architecture definition, through bringup, to product release. What will you be doing: Led end-to-end planning and on-time execution of Nvidia's new chip bringup effort, from pre-silicon through production deployment. Coordinate multi-functional teams across Architecture, Build, Validation, DFT, SW, System, and Operations to drive shared bringup achievements. Improve cross-team communication, work, and handoffs. Develop and standardize methodologies, processes, and workflows for silicon bringup, creating reusable checklists and playbooks. Drive scheduling, equipment, and material logistics to support ambitious NPI and production schedules. Lead post-action reviews and convert learnings into concrete process improvements for future silicon and solution bringups. Contribute to post-silicon learnings that feed back into architecture, design, and pre-silicon

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! The Opportunity We're seeking an experienced Head of Non-Tech Talent to lead our comprehensive hiring strategy for all non-technical roles. This is a pivotal position as we build out our capabilities across General and Administrative (G&A) Go to Market (GTM) Finance, Legal, and other business-critical functions. You'll transform how we attract, hire, and develop top talent beyond while building and coaching a high performing global talent team. This is an opportunity to join an ambitious high performing, scale up company. Key Responsibilities Strategic Talent Leadership: Develop and execute the non-tech talent strategy aligned with Cohere's growth plan and business objectives while partnering with TA leads across the organization Team Development & Coaching: Recruit, mentor, and develop a high-performing team of non-tech recruiters, sourcers, and coordinators; create career paths and succession plans Process Innovation: Design and implement scalable hiring processes for non-technical roles while maintaining our high-quality standards Business Partnership: Serve as the primary talent advisor to our Talent Leads and partne

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role Cohere is in a unique and exciting position to grow our G&A team globally! We are expanding our Talent Team and are looking for a creative, high-performing G&A talent partner who is eager to take on a new challenge as we are in the early stages of building the Talent Acquisition function. In this role, you will master a new domain of recruiting, recruit world-class talent, and influence the scaling of a high-growth Canadian tech company. If you consider yourself resilient, collaborative, influential, and a lifelong learner, we’d love to hear from you! What You’ll Do As an intermediate Talent Partner for Cohere, you will: Own the full lifecycle recruitment process, attracting and recruiting top talent for G&A (Legal, Finance, Marketing, People, etc.) at Cohere. Make sure our candidates have a world-class recruiting experience with us. Work with hiring managers and leaders to create effective recruiting strategies. Keep us up-to-date with talent market and industry insights so we can make informed decisions. Keep track of recruiting funnels in Ashby our ATS, and update the progress regularly. Find creati

Senior Field Technical Support Consultant Description - The Senior Field Technical Support Consultant is responsible for driving technical escalation management, service quality improvement, partner enablement, operational governance, and customer satisfaction across HP India operations. The role serves as a key technical advisor and escalation leader, collaborating with Field Operations, ATS, Care Center, Supply Chain, Quality, Engineering, and business stakeholders to resolve complex customer issues, improve service delivery performance, and drive continuous operational improvement. Key Responsibilities Service Quality & Operational Excellence Monitor and improve key service metrics including RR30, PPSNC, AIR, AFR, CE Scorecard, and repair quality indicators. Identify operational improvement opportunities through data analysis and trend reviews. Develop and implement corrective action plans to improve overall service performance. Support cost reduction, waste elimination, and serviceability improvement initiatives. Partner Enablement & Capability Development Design and conduct technical, process, and quality training programs for HP partners and subcontractors. Lead Train-the-Trainer (TTT) initiatives, field coaching, audits, and ride-along programs. Develop SOPs, knowledge articles, troubleshooting guides, checklists, and customer education materials. Drive partner readiness for new products, diagnostics, and service processes. Customer Experience & Governance Work closely with strategic customers and account teams to resolve business-critical issues. Improve customer experience through proactive communication, technical advisories, and escalation management. Ensure warranty compliance, service policy adherenc