Product Manufacturing Engineer Jobs

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Payments team works across product, engineering, design, and finance to build the financial infrastructure that makes OpenAI’s products accessible to consumers and enterprises around the world. As AI introduces new ways for people and organizations to work, the team is defining how to support and monetize emerging forms of product usage, from usage-based pricing to agentic work. We’re building the foundational systems that help OpenAI products deliver clear, reliable, and scalable payment experiences while ensuring that this powerful technology is deployed responsibly. About the Role In this role, you’ll lead design for one of OpenAI’s most foundational product areas: the payments and monetization infrastructure that supports our consumer and enterprise products. You’ll partner closely with product, engineering, and cross-functional teams to shape how customers understand, manage, and pay for entirely new kinds of AI usage. Your work will extend beyond traditional checkout and billing. You’ll help define the systems, frameworks, and experiences behind durable pay-as-you-go models, Codex usage, and agentic workflows, translating complex business and technical requirements into intuitive experiences. As a product designer in a highly ambiguous and rapidly evolving space, you’ll influence both product strategy and the underlying infrastructure that OpenAI products depend on. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead the design direction for foundational payments, billing, and monetization experiences across OpenAI’s consumer and enterprise products. Design and ship high-quality, end-to-end product experiences, from early systems and interaction concepts to high-fidelity prototypes and production-ready designs. Shape the infrastructure and product frameworks that support em

About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The Identity team builds the foundational systems that enable people, organizations, devices, and agents to securely access OpenAI products. The team works across consumer and enterprise experiences, including account structures, sign-in, authentication, recovery, privacy, permissions, administration, and agent identity. As AI systems become increasingly capable of acting on behalf of people and organizations, we are defining new models for authorization and trust across human-to-agent and agent-to-agent interactions. About the Role In this role, you’ll lead design for foundational identity experiences across OpenAI’s products. You’ll make permissions, access, risk, and administration feel clear, safe, and genuinely usable—whether someone is securing a personal account, administering access across an enterprise, signing in to another product with ChatGPT, or authorizing an agent to perform sensitive work. Your work will span established identity challenges and emerging interaction models without established design conventions. You’ll help define how users understand what an agent can access, who or what it is acting on behalf of, and when confirmation or stronger authentication should appear. Working closely with product, engineering, security, privacy, and design, you’ll translate complex policies and technical systems into coherent, trustworthy experiences. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead the design direction for identity, account security, permissions, and administrative experiences across OpenAI’s consumer and enterprise products. Design and ship high-quality experiences spanning sign-in, authentication, account recovery, device accounts, privacy, access controls, governance, and remediation. Define mental models and interaction patterns for human-to-agent and

About the Role In this role, you’ll lead and evolve the design system foundations for ChatGPT. You’ll make nuanced design judgment explicit and usable across product teams, establishing the principles, patterns, and standards that enable coherent, high-quality experiences at scale. A paramount part of this role is raising OpenAI’s craft bar. This work extends beyond maintaining a component library: you’ll define what excellent product design looks and feels like, establish clear guidance for choosing and applying interface patterns, and ensure that new ChatGPT experiences strengthen a coherent system across platforms. Working closely with research, engineering, product, and design, you’ll create a continuous learning loop between design principles, product experiences, evaluation, and evolving technology—shaping a system that becomes more capable and expressive as ChatGPT grows. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role you will: Define an exceptionally high standard for craft and taste, translating that standard into principles, guidance, and examples that elevate the quality of ChatGPT. Own and evolve ChatGPT’s design foundations, including typography, sizing, spacing, layout, motion, accessibility, and responsive behavior. Establish a shared source of truth across platforms and improve the systems connecting tokens, components, patterns, widgets, learning experiences, and app-like product experiences. Build a comprehensive design systems framework with clear, opinionated guidance about when and how product teams should use different interface patterns. Translate design judgment into durable standards and use prototyping and evaluation workflows to test experiences, identify recurring issues, and improve the system. Identify promising patterns across emerging product experiences and turn them into reusable, documented foundations. Partner with research, engineering, product, and design to evolve the d

About the Team The Consumer Product Marketing team helps people understand how ChatGPT can fit into their lives. We connect customer insight with product strategy and development, working across disciplines to bring meaningful products to people around the world. Our consumer subscriptions work focuses on showing people what they get with a paid ChatGPT plan and helping them decide when upgrading makes sense. About the Role As the Product Marketing Lead, Consumer Subscriptions, you will lead the product marketing strategy for ChatGPT's consumer subscription portfolio, including Go, Plus, and Pro. You will shape how customers discover and adopt paid plans while bringing a clear customer perspective to product and business decisions about how those plans are designed and tiered. You will partner closely with Product, Pricing, and Growth to define each plan's audience, positioning, value proposition, and priority use cases, and bring evidence-backed recommendations to pricing and packaging discussions. You will be accountable for driving paid-plan adoption and will lead work across product launches, plan education, premium positioning, and the customer story on pricing and plan pages across ChatGPT.com and OpenAI.com . This role calls for an individual contributor who can turn customer, market, competitive, and behavioral insights into clear subscription strategies and customer stories. You will guide senior stakeholders through tradeoffs, align partners without formal authority, adapt positioning for global markets, build scalable frameworks, and mentor peers. Success in this role means helping more free users recognize the value of ChatGPT's paid plans and turning that understanding into measurable growth in free-to-paid conversion. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Lead consumer subscription product marketing across ChatGPT's p

About the Team We're building the foundation for a new kind of AI coworker: persistent agents that have their own environments, can meet people wherever they work, and continue making progress for as long as a task requires. Our goal is to help individuals, teams, and organizations delegate meaningful work to AI—not just ask questions or complete a single turn. Our work brings together product, agent, and infrastructure capabilities across OpenAI. Together, we are creating always-on virtual coworkers that can carry context across tasks, operate through the right tools and channels, and deliver reliable results in real workplace environments. About the Role We’re looking for a full stack product engineer to shape how people discover, direct, and collaborate with AI coworkers. You’ll own product experiences end to end, spending roughly equal time building intuitive frontend surfaces and the backend systems that make agentic workflows persistent, reliable, and useful. You’ll work at the intersection of product engineering, design, agent capabilities, and enterprise readiness—turning rapidly evolving model and platform capabilities into experiences customers can understand, trust, and use every day. In this role, you will: Design, build, and ship full stack product experiences that help people and teams delegate meaningful work to persistent AI coworkers. Create intuitive frontend interfaces for directing agents, reviewing their progress, understanding their actions, and collaborating on the work they produce. Build backend APIs, services, and data models that support persistent agent state, asynchronous execution, orchestration, and progress reporting. Develop workflows that help agents access relevant context, use tools, and collaborate with people across workplace surfaces and channels. Partner with product, design, research, and engineering teams to turn shared capabilities into cohesive products. Build trust into the product through clear user controls, understanda

About the Team The Core Models team helps shape how OpenAI’s frontier models are built, measured, and launched. We work across Research, Engineering, Model Design, Data Science, and Product to turn advances in model capabilities into reliable, useful experiences for people. Our scope includes model planning and launches as well as building data flywheels, evaluations and measurement systems to ensure our models have strong capabilities and behavior. About the Role As a Product Manager for the Core Models team, you'll be at the forefront of defining and guiding the future of how our AI models work in real-world applications. You will connect user needs to model and systems decisions: how prompts are understood; how information is aggregated and made useful for training and evaluation data; and how capabilities move from research prototypes into the mainline model and launch stack. You will operate comfortably across research, infrastructure, and consumer product surfaces, creating clarity where ownership and technical boundaries are still emerging. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Translate user and product goals into clear model requirements, system architecture choices, and research priorities across query understanding, indexing, retrieval, ranking, tool boundaries, data, training, inference, and evaluation. Build closed learning loops that turn product usage, explicit feedback, and other user signals into datasets, evaluations, experiments, training priorities, and launch decisions. Define success across offline evaluations and online product metrics, balancing model quality, usefulness, latency, safety, reliability, and cost. Partner closely with post-training research, applied product engineering, Model Design, and Data Science to integrate capabilities into the mainline model stack. Create reusable platforms and operatin

About the Team OpenAI's mission is to ensure that AGI benefits all of humanity. The Business Systems team helps make that mission possible by building the internal products and platforms that allow OpenAI to operate with speed, reliability, and care. We build internal applications and workflows for Finance and Supply Chain. Our work spans product discovery, React and TypeScript interfaces, Python services and APIs, data models, workflow orchestration, enterprise integrations, and the systems that connect people to systems of record. We work directly with the people who use these products and care about correctness, permissions, auditability, and production reliability. Examples of our work include building an integration platform for supply chain integrations, integrations with Oracle Fusion and Zip, contract intelligence applied to B2B revenue recognition, and Temporal-based agentic workflows for credit checks, duplicate bank detection, and invoice triaging. We turn these efforts into reusable patterns that can support many workflows, rather than one-off automations. About the Role We are looking for Product Engineers to build internal applications end to end. This role spans product discovery, user experience, frontend, backend services, data models, workflow orchestration, and integrations with order management, fulfillment, and supply chain systems. You will take a problem from a first conversation with a Finance or Supply Chain partner through design, implementation, rollout, and production support. Strong candidates combine product judgment with engineering depth. You should be comfortable moving between a React interface, a Python API, a durable workflow, and an integration with an enterprise system. You should be able to ship a useful first version quickly while building the foundations for reuse, security, and long-term maintainability. Direct AI experience is helpful, but the core requirement is strong product engineering judgment and reliable execution. I

About the Team The IT organization is a cohesive team that improves security, productivity, and user experience for everyone at OpenAI. We build and operate the technology foundation that enables every employee to work securely, efficiently, and with high velocity from day one, helping OpenAI remain the most secure and productive AI lab in the world. Our work spans building and maintaining reliable networks, identity and access systems, secure client platforms, and intuitive automation and self-service tools. We also support the full employee journey through smooth onboarding, well-managed hardware and logistics, and responsive global support. As OpenAI grows, we design the technology that powers our offices and keeps collaboration seamless across locations. Through strong security, scale, and simplicity, we enable teams to do their best work. About the Role As a Product Manager, you will lead vision, strategy, and execution for internal systems and platforms that enable secure, reliable, and efficient operations. You will translate technical and operational needs into clear product roadmaps, working closely with IT, engineering, security, and compliance to build scalable, intuitive, and resilient products that remove friction and improve productivity across the company. You are systems-minded, pragmatic and iterative. You thrive in ambiguity, move quickly with good judgment, and learn through iteration and usage data. You understand how internal systems fit together end-to-end and design solutions that balance usability, scale, and security. This role is based in our San Francisco HQ and requires in-office presence. We utilize a hybrid work model with 3 days in the office per week In this role, you will: Set direction and drive alignment Define and evolve product vision and roadmaps for core internal systems and platforms Ensure tools enable productivity, scale securely, and deliver a seamless employee experience Align priorities across IT, engineering, security, w

About the Team The legal industry team works with law firms, in-house legal departments, legal technology companies, and other members of the legal ecosystem to understand how AI can support serious professional work. The team collaborates across Product, Research, Engineering, Design, Go-to-Market, Partnerships, Safety, Security, and Legal. We believe the strongest progress in legal will be built with the ecosystem. Our goal is to help customers and partners use OpenAI's capabilities in ways that are useful, trustworthy, and complementary to the products, expertise, and relationships that already serve the field. About the Role As a Product Manager you will help lead OpenAI's work with the legal industry. This is a high-ownership, hands-on role for someone who can turn incomplete information into clear priorities and shipped work. We’re looking for people who will spend time with customers and partners, work closely with researchers, engineers, designers, and operators, and keep complex work moving across teams. You will have meaningful ownership, but your success will depend as much on collaboration, follow-through, and judgment as on strategy. Success will depend on detailed, behind-the-scenes work in a fast-moving environment that can sometimes be chaotic. The right person will work very hard, get their hands dirty, and stay calm when the path is unclear. The work is also important and substantive: you will help shape how powerful technology is used in a consequential profession. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Turn customer, partner, market, and model evidence into a clear product strategy and roadmap for OpenAI’s work with the legal industry—including what to build, what not to build, and where ecosystem partners should lead. Define requirements and take products from early concept through real-world use and iteration.

About the Team OpenAI’s Cyber team works to make frontier AI safe, trusted, and transformative for developers and enterprises. This team is building the security foundation for Codex: the native controls that govern what Codex can access and do, and the interfaces that allow customers and security partners to inspect, constrain, approve, and respond to Codex activity. Our goal is to make Codex secure by default, governable by enterprises, and interoperable with the security products customers already trust . This extends the existing product direction around tenant-scoped tools, guarded actions, approval systems, and scalable partner interfaces. About the Role We are looking for a deeply technical Product Manager to help build Codex security controls and the partner ecosystem around them. This role focuses on securing Codex itself : how identity, permissions, tools, MCP servers, repositories, secrets, networks, and high-impact actions are governed across Codex products. You will also help define standard interfaces through which authorized customer and partner systems can provide security context, inspect activity, return policy decisions, receive telemetry, and initiate bounded responses. You will work closely with Codex product and engineering, OpenAI Security and Safety, enterprise customers, and partners across application security, identity, cloud security, data security, infrastructure, and security operations. In this Role you Will Build native security controls for Codex Partner with engineering, design, security, and safety teams to develop controls for: Identity, roles, permissions, and tenant isolation. Access to repositories, files, tools, MCP servers, secrets, networks, and infrastructure. Read, write, execute, and deployment authority. Human and policy-based approvals. Prompt-injection and untrusted-content defenses. Audit trails, provenance, stop conditions, revocation, and rollback. Help establish a graduated authority model in which local, read-only

About the Team The Support team is central to ensuring that our customers' experience with our products is nothing short of exceptional. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role As a Product Engagement Specialist on the User Operations team you will be a hands-on systems builder responsible for making product launches and frontline feedback more scaleable, measurable and actionable across both internal User Operations and external third-party teams. You’ll be responsible for not only managing the project timelines, but also designing and shipping the workflows, tooling and data systems that connect the voice of the user into actionable improvements for Product and Engineering teams. We’re looking for people who thrive at the intersection of project management, team enablement, and customer advocacy, and enjoy working cross-functionally in a fast-paced, evolving environment. We are also looking for individuals that will not just do the day to day work - but will also be deeply involved in architecting the systems of feedback sharing and collection with our stakeholder groups across Support, Product, and Engineering. Think data systems, not better slide decks. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Design, build, and own scalable systems for launch readiness, feedback capture, triage, synthesis, and routing. Coordinate product launches across internal User Operations teams and external third party teams to ensure seamless execution and support read

About the Team OpenAI’s Cyber team works to make frontier AI a decisive advantage for defenders. The Cyber Blue Team is an operator-led group focused on turning real defensive problems into better models, useful products, safe Codex workflows, and integrations with the security tools defenders already use. Our ambition is simple: Raise attacker cost. Lower defender toil. Prove it by defending OpenAI; scale it through the ecosystem. We are not setting out to build another SIEM or autonomous SOC. We want to build the AI reasoning and workflow layer that helps security teams investigate threats, create and validate detections, improve their controls, and respond with greater speed and confidence. About the Role We are looking for a Product Manager to help build a new generation of AI-powered cyber defense products. You will work closely with security practitioners, researchers, engineers, designers, internal security teams, customers, and technology partners to turn emerging model capabilities into products that solve meaningful defensive problems. This is an early-stage product role. The work will span product discovery, prototyping, evaluation, development, launch, and iteration. You will help the team identify where AI can create the most value for defenders and translate those opportunities into clear, usable, and trustworthy product experiences. Initial areas of focus may include: Detection engineering and detection-content development Threat hunting and investigation Security validation and control testing AI-agent and MCP runtime defense Integrations with security platforms and enterprise workflows Safe, governed assistance for incident response The specific roadmap will continue to evolve based on model progress, practitioner needs, internal learnings, and customer feedback. In This Role, You Will Work with security practitioners to understand high-value defensive workflows, recurring pain points, and opportunities for AI to materially improve outcomes. Help sh

About the Team: The Shopping team is building the future of how people discover, evaluate, and purchase products through AI. Our mission is to help users make better purchasing decisions by combining OpenAI’s models with rich product information, merchant ecosystems, and personalized experiences. We sit at the intersection of AI, commerce, search, recommendations, and consumer product experiences, partnering closely with product, engineering, research, design, and business teams to reimagine shopping for the AI era. About the Role: As a Product Manager on the Shopping team, you’ll define and build the next generation of AI-powered shopping experiences within ChatGPT. You’ll be responsible for understanding user needs, identifying opportunities to improve product discovery and decision-making, and delivering experiences that help users confidently find and purchase the products that are right for them. You’ll work across a broad set of domains, including search, recommendations, personalization, merchant and product ecosystems, and conversational commerce. This role requires strong product judgment, comfort operating in ambiguity, and the ability to balance user value, business objectives, and technical constraints. You’ll partner closely with engineers, designers, researchers, and cross-functional stakeholders to bring new shopping experiences from concept to scale. This is an opportunity to help define an entirely new category at the intersection of AI and commerce, shaping how millions of users discover and buy products in the future. This position is based in San Francisco, CA, with relocation assistance available. In this role, you will: Define and drive the product vision for shopping experiences in ChatGPT. Partner with research teams to explore how AI can help users discover, evaluate, and confidently purchase products. Collaborate with cross-functional teams—including design, engineering, product, and go-to-market—to build and scale AI-native shopping experi

About the Team The B2B Marketing team contributes to OpenAI's broader mission of ensuring responsible and widespread adoption of artificial intelligence. We are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Growth, Sales, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. About the Role We're looking for a senior product marketing leader to own the strategy, narrative, and go-to-market direction for ChatGPT Work. This role will help define how professionals, teams, and organizations put AI to work on meaningful tasks, move from questions to completed work, and adopt new ways of working across their business. You will serve as the senior product marketing owner for ChatGPT Work, shaping the category, setting portfolio priorities, and connecting product innovation to customer understanding, adoption, and growth. Your scope will span the Work experience across surfaces, connected tools, and AI-powered workflows, with a clear focus on the needs of professional users, Business customers, and Enterprise organizations. This is a leadership role for someone who can set strategy, make difficult tradeoffs, and stay close enough to the work to shape the messaging, product decisions, launches, and programs that determine whether customers adopt. You will partner with Product, Growth, Sales, Research, Comms, Creative, and adjacent product marketing teams to build a coherent experience from first discovery through sustained team usage. In this role, you will: Own the ChatGPT Work product marketing strategy: Define the audience, market opportunity, positioning, competitive strategy, and go-to-market priorities across professional users, tea

About the Team The B2B Marketing team contributes to OpenAI's broader mission of ensuring responsible and widespread adoption of artificial intelligence. We are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI's products and platform. We take a data-driven approach to understand our customers' needs and challenges, ensuring that their voices are reflected in product development and messaging. We then partner closely with Product, Engineering, Growth, Sales, Research, Comms, and Design teams to create a cohesive customer experience across all our channels. About the Role We're looking for an enterprise Product Marketing Manager to own the administrator and governance experience across ChatGPT Work and Codex. IT administrators, security teams, and deployment owners are often the difference between an AI product being available and an organization actually putting it to work. This role will define how OpenAI earns the trust of the people responsible for approving, deploying, managing, and expanding AI inside their organizations. You will translate a fast-moving set of enterprise capabilities into a clear, practical story covering setup, access, controls, governance, security, usage, and value. You will own the administrator audience as a dedicated product marketing discipline, partnering closely with Product, Security, Sales, Customer Success, Growth, Customer Education, and other Marketing teams. Your job is not simply to announce new features. It is to help administrators understand what has changed, what they can control, how to deploy responsibly, and why expanding access is the right decision for their organization. In this role, you will: Own the IT administrator and governance audience: Build a deep understanding of the needs, decisions, objections, and workflows of workspace administrators, IT leaders, security teams, and enterprise deployment owners. Define the enterprise administration and governance s