Product Operations Analyst in San Mateo

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Who We Are: Shape the future of Roblox’s virtual economy. The Economy ML team is building the machine learning backbone that powers Roblox’s Marketplace, Developer Monetization, and Payments ecosystems. From intelligent pricing and personalized storefronts to dynamic layout optimization and avatar understanding, we’re reimagining how the Roblox economy drives user engagement, monetization, and creator success at scale. As a Principal Software Engineer (Data Systems) , you will architect, build and deploy high-scale, reliable real-time and batch data systems for personalization, search and recommendation across various product surfaces in Marketplace, Developer Monetization and Payments. You will be involved in key data projects from architecting event taxonomies and logging interfaces to real-time feature serving across multiple search and recommendation surfaces. What You’ll Do Act as data engineering lead for Economy ML, setting standards for batch vs streaming feature pipelines, table design, observability, and documentation used across the Economy group. Work as a hands-on contributor on our data systems to power content recommendation, search and personalization across Economy product

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As an Economy Fraud engineer, you defend Roblox from all types of fraud, including theft, scams, money laundering, and payment fraud. Roblox is a high-growth, unique product environment. You will be developing anti-fraud and abuse solutions for web, mobile, and 3D environments. This high impact work and your innovation is critical for the well-being of our community and to the future of our company. We aim for our users to have peace of mind that their communities and transactions are protected. Our defenses also protect our company’s rapid expansion and safeguard billions in revenue. Roblox’s virtual marketplace handles over 4 million transactions a day, and enables our top developers to make millions of dollars a year. Our team’s challenges are not just regular day-to-day technical challenges. Fraud and abuse approaches need to shift over time, depending on the current behaviors of fraudsters. As an Economy Fraud engineer, you will be in a data-driven environment developing both classical and novel approaches to detect and prevent this bad behavior. You Have: 4+ years of professional experience working with scalable, distributed systems Strong experience in large-scale, data-driven

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Backend Engineer on the User Communities team, you’ll own the backend systems that power social engagement features (Announcements, Forums, Polls, Roles & Permissions systems) for millions of players and creators on Roblox. Your day-to-day will focus on building and scaling the infrastructure that makes both in-experience and on-platform communication and player engagement fast, safe, and reliable. That means driving architectural decisions, reasoning through trade-offs, influencing stakeholders, championing user-first safety standards, and defining developer-facing APIs so creators can build richer experiences. You'll work closely with frontend and backend engineers, product, design, and data scientists across teams, and you'll have real influence over our technical and product direction. If you're an experienced engineer who gets excited about large-scale distributed systems and wants to shape the way millions of people connect inside virtual worlds, we'd love to talk. You Will: Shape the backend engineering culture across the Communities team. Your influence extends beyond your immediate pod to improve how we build, review, and ship software across the entire org. Act as

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product groups, we use this vast tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure the impact on our community of players and developers. WHY Consumer Apps? Roblox is used by tens of millions of people every day across a wide range of devices, including mobile, desktop, console, TV, and VR. The Consumer Apps team owns the app foundation that makes Roblox feel fast, fluid, and reliable for players and is dedicated to delivering superior performance, reliability, and user experience across all platforms Roblox supports. This team ensures a seamless and engaging user interface that facilitates intuitive interactions while enabling efficient, high-quality experiences

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Why Safety? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically and proactively work to detect, remove, and prevent problematic content and behavior. We seek to influence and shape the product roadmap and prioritization, build safety products, and measure our impact on the community of

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer on the Core UI team, you'll take the Roblox App experience to the next level - making it intuitive, reliable, and a joy to use. Our team sits at the intersection of platform engineering and product innovations. You'll work on systems and surfaces used by every Roblox user and creator in every game session. If you care deeply about how software feels - not just how it works - this is the role for you. You Will: Design, build, and own end-to-end development of user-facing features and systems across mobile, desktop, VR, and consoles. Develop robust, extensible systems powering Roblox's core surfaces (Home, Avatar, Search, and more) used by hundreds of millions of users and creators. Create scalable solutions for building high-quality, intuitive, and reliable user interfaces that elevate the overall product experience. Partner with engineering, product, and design teams to deliver cohesive, delightful user experience. You Have: 4+ years of software development experience building large-scale, user-facing applications. Strong expertise in modern frontend technologies, including frameworks like React or similar, component-based architecture, and state management pat

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. Senior Director, Generative AI About the Role Roblox Build is our generative creation product, the platform where creators design, build, and publish 3D experiences. We are looking for a Senior Director of Generative AI to lead the Applied AI organization inside Build, responsible for turning state-of-the-art foundation models into high-quality, reliable creation systems at Roblox scale. This leader will own the full applied AI stack: model strategy and routing, model adaptation and fine-tuning, code generation (CodeGen), 3D layout generation (LayoutGen), and the evaluation science and infrastructure that tells us what actually works. You Will Own model strategy and routing for Build. Design and build an intelligent model layer that selects the right model for each creation task based on quality, capability, latency, cost, and safety, leveraging both frontier models and Roblox-adapted open-source models. Lead model adaptation across the Applied AI org, including fine-tuning, distillation, synthetic data generation, human feedback pipelines, and preference optimization for Roblox-specific creation tasks such as Luau code generation and 3D scene understanding. Drive CodeGen capabilities

The Company Delight.ai (formerly Sendbird) is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations—chat, voice, video, messaging APIs—and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good. We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack—into intelligence, into experience, into outcomes. We had a choice: protect what we built, or reinvent ourselves. We chose reinvention. In December 2024, we made the full strategic pivot to AI-first customer experience. By February 2025, we'd launched our AI agent for enterprise CX—built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai. The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost—the feeling of being truly understood and cared for. Not satisfied. Delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. The Role We’re looking for a Sales Development Representative with drive, energy, and a capability for sparking conversations with prospects. You will play a critical role in our sales and marketing team by prospecting, discovering, and expanding business opportunities. You will identify the righ

Security at most companies is reactive. A checkbox for auditors. A speed bump for engineers. A department that says no. That's not what we're building. The Company Sendbird is the #1 CPaaS platform for in-app communications — an enterprise-grade infrastructure company that gives businesses the APIs and SDKs to embed real-time chat, voice, and video directly into their own products. Over 4,000 brands trust us. Seven billion messages flow through our platform every month. 300 million monthly active users. We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands more. We were good at what we did. Really good. So we asked what comes next. With decades of leadership in communications infrastructure, the answer was clear: AI. In February 2025, we launched our AI agent for enterprise CX. Later that year, we introduced Delight.ai — and the name says everything about what we believe. AI's real promise isn't efficiency. It isn't cost savings. It's restoring what customer experience lost somewhere along the way: the feeling of being understood, of being genuinely cared for. We don't want customers to feel satisfied. We want them to feel delighted. The Product Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel—chat, SMS, email, voice, WhatsApp—without losing the thread. We're building AI that makes customers feel understood, seen, and remembered. Why Head of IT & Security We're an AI company handling enterprise-grade conversations at global scale, and our customers trust us with data that matters. That trust isn't a nice-to-have. It's a competitive differentiator. It's why DoorDash and Match Group chose us. It's why we've earned certifications that our competitors are still chasing. Security here means being a partner to the business, not a blocker. It mea

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency, and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling, and machine learning. Aligned and partnering with product verticals, we use this extensive toolbelt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products, and measure impact on our community of players and creators. WHY CREATOR PLATFORM? At Roblox, the Creator Platform team is responsible for the systems that determine how creators build, publish, earn, and thrive on the platform. As a Senior Data Scientist, you will be the primary strategic data partner across some of the most business-critical and safety-sensitive areas in the creator ecosystem — including creator reputation, publish gating, anti-abuse, rewards, data foundations, and AI enablement. This is a high-ownership, high-autonomy role. You will work across trust & safety,

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Software Engineer working on Ads Experience, you will build a brand new advertising experience for our advertisers and publishers. This team will provide advertisers with tools to run successful ad campaigns as well as provide publishers the tools to build revenue streams from immersive ads. You will be part of the team building a brand new experience for Advertisers and Publishers that will be critical to our Immersive Ads future. You will report into our Engineer Manager. As a Senior Frontend Software Engineer, you will craft robust, extensible systems for high-traffic surfaces across our Ads products. You will drive solutions using React and other technologies, helping us to build components quickly and efficiently across devices. If you have a deep understanding of frontend technologies and a passion for refining client-server interaction, you will be right at home with us! You Will: Design, build and ship features to improve the user journey for millions of users Work with Engineering, Product, Design and Data partners to match developers with the right audience Architect universal solutions for delivering features across a range of platforms and devices Drive UX impr

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization's mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product groups, we use this vast tool belt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure the impact on our community of players and developers. WHY CONSUMER FRONTEND? Consumer Frontend’s team mission is to deliver the frontend architecture, components, libraries, navigation patterns, and core UI necessary for a high-quality, performant, intuitive, and observable consumer user experience for gaming and all future use cases. One of the focus areas is UX Excellence through Standardization, where the goal is to maintain a comprehensive library of high-quality components and navigation patterns that ensure a consistent and intuitive experience across all consumer surfaces.

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Frontend Software Engineer on the Marketplace team, you will architect and scale the applications powering Roblox's Avatar Marketplace—the core digital storefront driving one of the largest virtual economies globally. This ecosystem facilitates self-expression for hundreds of millions of monthly active users and manages a catalog of hundreds of millions of items, serving as a primary revenue engine for both Roblox and our global community of User-Generated Content (UGC) creators. This is a high-leverage, high-impact role where you will design, build, and optimize cross-platform UI/UX across iOS, Android, Xbox, and cutting-edge VR platforms. If you are an expert at developing user facing applications and are passionate about user experience, you will be right at home with us! You will: Own high-traffic, mission-critical surfaces visited by millions of users daily. Your code will directly influence user engagement, retention and bookings. Architect and build marketplace experiences that drive discovery and monetization for a booming ecosystem of independent creators and brands. Partner with Product, Design and Data Science teams to run A/B tests, analyze user interactions, a

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY DATA SCIENCE & ANALYTICS? The Data Science & Analytics organization’s mission is to increase our speed, frequency and acumen of making decisions at scale by instilling a data-influenced approach to building products. We cover a wide area of the data spectrum including analytical data engineering, product analytics, experimentation, causal inference, statistical modeling and machine learning. Aligned and partnering with product verticals, we use this extensive toolbelt to discover new opportunities and unmet use cases, influence and shape the product roadmap and prioritization, build data products and measure impact on our community of players and creators. WHY CREATOR SERVICES? At Roblox, the Creator Services team enables unbounded creation through reliable core services and novel AI applications. As a Senior Data Scientist focused on Machine Intelligence , you will bridge the gap between high-tier engineering infrastructure and cutting-edge ML applications. You will be the primary strategic partner to product and engineering leadership, transforming unstructured data into actionable business insights and user-facing products. This is a "zero-to-one" environment. You will be tas

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. As a Senior Engineering Manager, Communications, you'll lead the team responsible for in-game text chat — one of the most-used surfaces on Roblox and a cornerstone of how our community connects. Every day this system carries billions of messages across hundreds of millions of users, in real time, across 2D and 3D spaces, on every device we support. You'll own the roadmap and the engineering org behind it: building rich, immersive, and engaging communication experiences that let people and creators express themselves safely and seamlessly — better than in real life. This is a role for a leader who thinks like a product builder as much as an engineer. You'll balance the demands of massive scale and rock-solid reliability with a relentless focus on the user experience, shipping features that make conversation on Roblox feel effortless, expressive, and safe. You'll grow and develop a team of engineers, set technical direction, and partner deeply across product, design, trust & safety, and infrastructure to define what communication on Roblox becomes next. You Will Lead, grow, and develop a team of software engineers building the in-game text chat platform, setting a high bar for engineering