Product Partner Manager Jobs

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re building Fin's Scaled Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Scaled Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite at scale, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? &l

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Over the past twelve months, we’ve seen rapidly growing demand for Software Engineers who thrive at the intersection of deep technical work, customer impact, and product strategy. As Fin's AI Agent for Customer Service, Fin, becomes mission-critical for our most strategic customers, we’re building a team of Forward Deployed Software Engineers to help bridge the gap between customer needs and product innovation. As a Forward Deployed Software Engineer, you’ll work hands-on with some of Fin's most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation — helping shape product direction, influencing roadmap decisions, and ensuring Fin delivers real, measurable business outcomes in complex, real-world environments. If you’re excited by ownership, creativity, and solving ambiguous problems, and you want to work at the frontier of applied AI while collaborating with world

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What’s the opportunity? We are seeking a commercially-minded engineering leader to build and lead our Forward Deployed Engineering (FDE) New Business team. This role is pivotal in helping Fin scale its AI-first platform to the world’s most complex organizations. You will own both the technical execution and the business value outcomes, ensuring that our high-stakes deployments result in tangible success for our customers. About this Role This role is both strategic and hands-on. You will lead a Forward Deployed Engineering team that focuses on winning complex, large deals and navigating ambiguous customer engagements. Unlike traditional engineering management roles, this position demands high commercial fluency and a tight feedback loop with our R&D teams. You will collaborate closely with Sales, Solutions and Product to not only deliver customer transformation but also to translate field experience into sharp, actionable feedback that shapes our roadmap. You will be respo

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Over the past twelve months, we’ve seen rapidly growing demand for software engineers who thrive at the intersection of deep technical work, customer impact, and product strategy. As Intercom’s AI Agent for Customer Service, Fin, becomes mission-critical for our most strategic customers, we’re building a team of Forward Deployed Software Engineers to help bridge the gap between customer needs and product innovation. As a Forward Deployed Software Engineer, you’ll work hands-on with some of Intercom’s most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation — helping shape product direction, influencing roadmap decisions, and ensuring Fin delivers real, measurable business outcomes in complex, real-world environments. If you’re excited by ownership, creativity, and solving ambiguous problems, and you want to work at the frontier of applied AI while collaborating

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Our company website is the centerpiece of our brand — the public source of truth about Fin's products and the number one driver of leads for our demand generation team. Fin.ai sits at the intersection of awareness, product marketing, demand, and support , requiring robust, performant, and reliable infrastructure as much as polished user-facing interfaces. We’re looking for a Senior Full Stack Engineer to join Team Web , who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You’ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business. See the teams most recent work here What will I be doing? Design, build, and maintain end-to-end web solutions — from modern UIs to backend services, APIs, and infrastructure. Collaborate with design, brand, marketing, and conten

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Play an active role in hiring, mentoring and career development of other engineers Raise the bar for technical standards, performance, reliability, and operational excellence Identify areas

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Over the past twelve months, we’ve seen rapidly growing demand for Software Engineers who thrive at the intersection of deep technical work, customer impact, and product strategy. As Fin's AI Agent for Customer Service, Fin, becomes mission-critical for our most strategic customers, we’re building a team of Forward Deployed Software Engineers to help bridge the gap between customer needs and product innovation. As a Forward Deployed Software Engineer, you’ll work hands-on with some of Fin's most strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation — helping shape product direction, influencing roadmap decisions, and ensuring Fin delivers real, measurable business outcomes in complex, real-world environments. If you’re excited by ownership, creativity, and solving ambiguous problems, and you want to work at the frontier of applied AI while collaborating with world

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? In the last six months, we experienced an increase in demand for software engineers who work closely with our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin. As a Staff Forward Deployed Engineer, you’ll work directly with these customers and our Go-To-Market team to deeply understand use cases and design, build, and implement solutions for them. You’ll operate with a high degree of autonomy and trust: expected to set direction, own outcomes, and represent Fin confidently in high-stakes customer contexts. As a result, you’ll play a pivotal role in revolutionising how our customers scale their support operations while unlocking meaningful business impact. In addition, you’ll lead by example: acting as a cross-functional force multiplier who influences product direction with field insight and helps define what Forward Deployed Engineering means at Fin. If you’re looking for ownership, creativity, and

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's AI Group is responsible for defining new ML products, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are extremely product-focussed. Our team of 50+ ML scientists, ML engineers, designers and researchers works in partnership with other teams across the whole company. We move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, novel applications of transformer neural networks and fine-tuned LLMs. We test and measure the real customer impact of everything we deploy. We plan to double in size, and are on the lookout for an experienced manager to manage a team of highly-performing ML scientists. Engineering managers in Fin are not just people

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? We’re building Fin's Customer Success team to reach more customers, provide consistent high-impact outcomes, and lean even harder into what makes us unique: our AI-powered products (especially Fin) and deep domain expertise. As a Customer Success Manager, you’ll be the customer’s trusted guide—helping them adopt and embed Fin's suite, extracting real value, and scaling processes so more businesses succeed, more reliably. If you’re excited by working at the intersection of AI, product adoption, and operational excellence—and you want to help define how scaled CS works in practice—this is your role. What will I be doing? Drive broad product adoption, with special focus on Fin and AI

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's Machine Learning team is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers’ hands. We are an extremely product focussed team. We work in partnership with Product and Design functions of teams we support. Our team's dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. We test and measure the real customer impact of each model we deploy. What will I be doing? Identify areas where ML can create value for our customers Identify the right ML framing of product problems Working with teammates and Product and Design stakeholders Conduct exploratory da

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? In the last six months, we experienced an increase in demand for software engineers who work closely with our most strategic customers and help bridge the gap between their business goals and our AI Agent for Customer Service, Fin. As a Staff Forward Deployed Engineer, you’ll work directly with these customers and our Go-To-Market team to deeply understand use cases and design, build, and implement solutions for them. You’ll operate with a high degree of autonomy and trust: expected to set direction, own outcomes, and represent Fin confidently in high-stakes customer contexts. As a result, you’ll play a pivotal role in revolutionising how our customers scale their support operations while unlocking meaningful business impact. In addition, you’ll lead by example: acting as a cross-functional force multiplier who influences product direction with field insight and helps define what Forward Deployed Engineering means at Fin. If you’re looking for ownership, creativity, and

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. Role Overview We’re looking for a Staff AI Product Designer to shape what our AI does, how it behaves, and how it fits into real user workflows. This role sits at the intersection of product, design, and machine learning—turning emerging capabilities into reliable, high-quality user experiences. You’ll design systems: behaviors, decisions, orchestration, and end-to-end experiences powered by AI. This is not a traditional product design role. You’ll go beyond interface design to define how AI systems behave, operate, and deliver value in the real world—similar to emerging “AI Model Designer” roles, but more deeply embedded in product. What You’ll Do 1. Define AI capabilities (the “what and why”) <ul&g

Asana's Data Science team helps us fulfill our mission by informing strategy, defining success metrics, and identifying new ways to deliver user value . Data scientists are at the crux of deepening our understanding of the customers and driving more business outcomes by leveraging experimentation, causal inference, statistical and machine learning techniques, and data storytelling . As an Analytical Engineering Manager, you lead a team of Analytical Engineers who own the data foundations for the business: the Gold layer, canonical metrics, certified dashboards, and semantic layer that make Asana's most important numbers trustworthy, and that make AI-powered self-serve through Claude and Databricks Genie actually work. You sit at the intersection of Data Engineering, Analytics, and Data Science, and you are accountable for whether business stakeholders trust the data in your team's domains and can answer their own questi ons without routing through your team. This role is based in our Warsaw office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements . We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve Lead, grow, and develop a team of Analytical Engineers: Own hiring, coaching, performance, and career growth, setting a high bar for data-model quality and stakeholder trust. Own the Gold layer and semantic-layer strategy across your team's domains (e.g. PLG, marketing, revenue, NPI/AWM), taking accountability for curated data models, canonical metrics, dashboards, and Genie spaces. Treat every recurring insight as a product with an owner, a cadence, and an SLA, building a catalog of trusted, versioned data products instead of one-off rebuilds. Drive self-serve enablement by prioritizing Go

About Datadog: We're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, and application tracing for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. The Opportunity: Datadog’s Staff Engineers are our technical leaders operating at the forefront of technology, building solutions that take us through at least our next five years of growth. They do this in three major ways: As individual contributors, they bring world class technical abilities to deliver industry leading systems in areas such as data visualization, virtual runtime profiling, and planet scale streaming. As technical leaders they bring experienced technical breadth and communication skills to tackling design and architectural problems spanning the organization, charting the right course, then leading delivery. In both roles they participate in the staff engineering community and help us learn from what the industry is doing and what we've built before, and so improve company wide standards around software and systems engineering. Some examples of projects a staff engineer may own include designing and building a new data storage engine handling hundreds of millions of records per second, being the lead engineer building a new product like synthetics or profiling, or rebuilding a critical service to handle the next two orders of magnitude of scale. What You'll Do: Be the technical owner of multiple pieces of critical architecture in your area of the business Own delivery of the systems you architect from beginning-to-end, doing what it takes to get things shipped and at full scale in production Dive deep into performance of systems; inventing new approaches that bring efficiency at scale Who You Are: You have a BS/MS/P