Product Service Coordinator Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! To support Trustpilot’s rapid expansion, we’re looking for a skilled and service-minded Business Support Agent to join our Italian-speaking team in Copenhagen. Every month more than 1.5 million new reviews are posted on Trustpilot for one of the thousands of businesses in our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot enables consumers to choose with confidence while enabling companies to grow their businesses. Behind our global growth is a motivated, international team working in a thriving, fun, vibrant environment. Does this sound like your kind of workplace? Providing support to our customers through all available support channels such as chat, phone, email, and other various communication platforms. You will work closely with sales and account managers to build working relationships and continue knowledge sharing. The support team is often the most common way our customers interact with us, providing high-quality support to both customers and reviewers. What you'll be doing: Provide support to companies and our community by email, chat, and phone to assist implementation and troubleshooting of our product in English Monitor incoming email alerts to the Helpdesk system and access the system frequently to ensure that any open tasks are acknowledged and responded to Assist our customers with any technical

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! To support Trustpilot’s rapid expansion, we’re looking for a skilled and service-minded Business Support Agent to join our Dutch speaking team in Copenhagen. Every month more than 1.5 million new reviews are posted on Trustpilot for one of the thousands of businesses in our review community. It’s no exaggeration to say that we’re growing at lightning speed. Every single day Trustpilot enables consumers to choose with confidence while enabling companies to grow their businesses. Behind our global growth is a motivated, international team working in a thriving, fun, vibrant environment. Does this sound like your kind of workplace? Providing support to our customers through all available support channels such as chat, phone, email, and other various communication platforms. You will work closely with sales and account managers to build working relationships and continue knowledge sharing. The support team is often the most common way our customers interact with us, providing high-quality support to both customers and reviewers. What you'll be doing: Provide support to companies and our community by email, chat, and phone to assist implementation and troubleshooting of our product in English Monitor incoming email alerts to the Helpdesk system and access the system frequently to ensure that any open tasks are acknowledged and responded to Assist our customers with any technical is

About the Role As a Sales Manager, Energy, you will build and lead a team of Account Directors focused on strategic growth across utilities, oil and gas, renewables, power generation, and energy services. The team will partner with complex organizations modernizing operations, improving reliability, accelerating the energy transition, and adopting enterprise AI responsibly at scale. You’ll help the team navigate regulated enterprise sales cycles, deepen relationships with business, technology, operations, engineering, security, and risk leaders, and drive adoption of OpenAI’s platform across safety-conscious, asset-intensive organizations. Key Responsibilities Recruit, develop, and lead a high-performing team of Energy Account Directors. Create a strong coaching culture through deal reviews, account strategy sessions, ride-alongs, and structured 1:1s. Define the Energy GTM strategy, including subsector segmentation, account prioritization, partner strategy, executive engagement, and territory planning. Drive disciplined pipeline generation, forecast accuracy, and operational rigor. Guide multi-stakeholder opportunities involving operations, engineering, digital, data, security, legal, risk, procurement, and executive leadership. Help customers translate AI and API capabilities into measurable outcomes across asset and field operations, grid and generation planning, engineering knowledge, customer service, commercial workflows, and enterprise productivity. Partner with Product, Solutions Architecture, Technical Success, Legal, Security, Finance, and policy experts to support responsible deployment. Provide structured feedback on customer requirements, integration blockers, reliability and governance needs, and emerging industry trends. What We’re Looking For 15+ years of enterprise sales, GTM, or sales leadership experience. Proven experience building and scaling enterprise sales teams responsible for complex strategic accounts and large revenue targets. Deep underst

About the company OpenAI’s mission is to build and ensure that safe artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings together the world’s best scientists, engineers, and business professionals to accomplish this. About the role We are looking for a Sales Engineering leader to be responsible for overseeing all technical aspects of the OpenAI sales process ensuring developers and enterprises maximize benefit, value, and adoption from our highly-capable models and technology. We are looking for a technical leader who represents the voice of the customer, aligning our customer-facing technical teams around a unified and exceptional experience across the customer lifecycle. You will be crucial to the success of our GTM strategy and will have a significant influence in shaping the direction of our technology and those who adopt it. Your responsibilities will encompass overseeing all technical aspects of the sales process for our Digital Natives segment. This includes not only the pre-sales activities but also at times the post-sales technical support ensuring a cohesive and outstanding experience for our clients. Your teams of Solutions Engineers will rely on your leadership to guide them in delivering exceptional service and technical expertise. You will work closely with Sales, Customer Engagement, Security, and Product teams. In this role, you will: Help craft and continuously refine the strategic vision for OpenAI's Solutions Engineering function, aligning it with broader company objectives and the evolving needs of our diverse clientele. Lead and mentor a multifaceted team through the entire sales cycle, fostering an environment that promotes seamless customer engagement, maximum adoption, and scalability. Collaborate with cross-functional teams including GTM, Product, Engineering, and Research, ensuring synergy and cohesion in our customer engagement strategies. Act as the escalation technical contact for key clients

About the Team The Hardware Health and Observability team owns the end-to-end health lifecycle of OpenAI’s global compute fleet. Our mission is to maximize healthy, usable compute across accelerator vendors, generations, cloud providers, and regions through reliable health signals, automated remediation, and scalable operational tooling. We build the systems that observe, detect, remediate, and verify hardware issues across GPUs, CPUs, networking, and platform infrastructure, enabling frontier model training and inference workloads to run reliably at hyperscale. We are the last line of defense for the success of OAI’s production and research workloads. About the Role On the Hardware Health and Observability team, you’ll build critical infrastructure that keeps OpenAI’s largest compute clusters healthy and operational at scale. Even small numbers of unhealthy systems can impact large-scale training and inference workloads. This team focuses on minimizing downtime, improving fleet efficiency, and ensuring compute resources remain continuously available to researchers and product teams. Engineers on this team own problems end-to-end, from defining health signals and debugging failures to building automated remediation systems that operate across millions of GPUs globally. In this role, you will: Define and maintain health signals across GPUs, CPUs, networking, and platform infrastructure. Build and evolve health checks that detect, remediate, and verify failures at scale. Ensure critical health checks execute with minimal latency to maximize workload uptime. Investigate hardware failures and system-level issues across large-scale compute environments. Own node lifecycle workflows including drain, quarantine, repair, RMA, and return-to-service processes. Build automation and tooling that enables global cluster management with minimal manual intervention. Partner with workload, reliability, and provider teams to integrate health signals into training and inference system

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About The Role Notion is accelerating investment in Partner and Consultant motions with the goal to scale growth meaningfully over the next several years. This role will lead strategy and execution across both self-service and sales-assisted business models, diving deep to support each motion while also working alongside business partners to drive program unification through mechanisms such as tiering, processes, systems, and incentive models. As Strategy & Operations Manager, you'll support Partner growth strategy design, translate strategies into annual investment plans, clear priorities and cross-functional dependencies, and help drive execution with velocity and rigor. You'll build and own core operating processes and frameworks — such as capacity and revenue models, reporting and KPI reviews — partnering with RevOps, Business Technology, Data, Finance, Product, and Go to Market teams to develop a strong operational foundation for the Partner program. Ultimately, you'll help our Partner Leadership team build programs that transform end user experience, accelerate Notion adoption, and drive ARR growth at scale. We’re looking f

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity We are looking for a Staff Engineer to join our Observability team. This role is ideal for a highly technical engineer who thrives on uncovering the truth behind complex system behaviors, diagnosing difficult production challenges, and driving platform-wide improvements. As a Staff Engineer, you will operate as a force multiplier across engineering teams, helping Postman build world-class observability capabilities while improving reliability, performance, and developer productivity. You will partner closely with Infrastructure, Platform, Product, Security, and Data teams to identify systemic issues, establish operational excellence, and ensure engineering teams have the visibility they need to operate at scale. What You'll Do Drive the technical vision and architecture for Postman's observability platform. Design and build scalable solutions for metrics, logging, tracing, alerting, and operational analytics. Investigate complex production issues, identify root causes, and drive long-term corrective actions. Partner with engineering teams to improve service reliability, availability, performance, and operational mat

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. About the Team : The Identity and Access Management team is responsible for building a secure, reliable, and seamless identity platform for all Postman users. This team owns the systems behind authentication, session management, access control, service accounts, invites, and other foundational identity capabilities that power the product. Postman’s identity layer is a critical part of the product experience. It sits on the path of every authenticated request and enables users, teams, and systems to access Postman securely and collaborate effectively. The team works on a mix of core platform improvements, new product capabilities, and reliability/security investments. What You’ll Do: Design, build, and evolve backend systems that power Postman’s identity and authentication platform. Own projects end to end: clarify requirements, drive technical design, implement solutions, manage rollout, and support production. Work closely with Product, Design, and Engineering teams to scope, build, test, and launch new features and platform improvements. Improve system reliability, scalability, observability, and operational readiness for service

Who Are We? Postman is the world’s leading API platform, used by more than 45 million+ developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration—enabling users to create better APIs, faster. The company is headquartered in San Francisco and has offices in Boston, New York, Austin, Tokyo, London, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman. P.S: We highly recommend reading The "API-First World" graphic novel to understand the bigger picture and our vision at Postman. The Opportunity As a Senior Backend Engineer on the Cloud Platform team, you will play a key role in building the core systems and services that power Postman’s internal platform. You’ll help create new backend services that manage how we deploy, scale, and operate our infrastructure and product services, leveraging Java, Spring Boot, and Hibernate (JPA) on top of cloud-native technologies like Kubernetes, ArgoCD, Istio, and Terraform. This role is highly impactful: the systems you build will be used across Postman engineering, enabling faster delivery, better scalability, and a stronger developer experience. You’ll also have the opportunity to contribute to open source, shaping tools that extend beyond Postman’s boundaries. What You’ll Do Design and develop backend services in Java and Spring Boot to support Postman’s internal Cloud Platform. Architect new services that manage service deployment, lifecycle, and scaling across Kubernetes clusters. Implement GitOps workflows (ArgoCD) to support continuous delivery. Integrate with cloud-native tooling such as Istio, Helm, and Terraform. Apply strong soft

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who are you? We are seeking an experienced Enterprise Software Engineer to join the Ema team. As an Enterprise Software Engineer, you will be responsible for designing, developing, and maintaining our enterprise software applications. You will work with a cross-functional team of product managers, designers, and developers to deliver high-quality software solutions that meet the needs of our enterprise clients. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact. You will: Develop and maintain enterprise software applications, including API, data, application, and service development Write clean, efficient, and maintainable code by employing test-driven development process. Build scalable and reliable back-end systems using languages like Go and Python Develop and maintain APIs using REST or GraphQL Integrate multiple enterprise applications and services using a scalable framework like FastAPI Build and maintain data schema using PostgreSQL,

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who you are We are seeking an experienced DevOps Engineer to join our growing team and play a pivotal role in designing and building our platform and infrastructure as we continue to scale our product and user base. As a part of our team, you will be working in a dynamic, fast-paced environment to ensure the reliability, scalability, and performance of our systems, while focusing on service architecture and deployment, query optimization, distributed systems, data and machine learning infrastructure, and security and authentication. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact. You will: Partner with product teams to architect, design, and build the foundational infrastructure for our products. Design, develop, and deploy highly available and scalable Multi-tenant SaaS solutions on any one of the public cloud networks like AWS, Azure and GCP. Leverage technologies such as Kubernetes, Helm, Terraform, and Istio to achieve infrastructure resilience. Drive the automation of infrastructure tasks, from provisioning to configuration management and deployment, utilizing tools like Terraform, Ansible, a

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Who are you? We are seeking an experienced Enterprise Software Engineer to join the Ema team in India. As an Enterprise Software Engineer, you will be responsible for designing, developing, and maintaining our enterprise software applications. You will work with a cross-functional team of product managers, designers, and developers to deliver high-quality software solutions that meet the needs of our enterprise clients. The ideal candidate has experience building products across the stack and a firm understanding of web frameworks, APIs, databases, and multiple back-end languages. Most importantly, you are excited to be part of a mission-oriented, fast-paced, high-growth startup that can create a lasting impact. You will: Develop and maintain enterprise software applications, including API, data, application, and service development Write clean, efficient, and maintainable code by employing test-driven development process. Build scalable and reliable back-end systems using languages like Go and Python. Develop and maintain APIs using REST, gRPC or GraphQL Integrate multiple enterprise applications and services using a scalable framework like FastAPI Build and maintain data schema u

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration. Snowflake partners, from System Integrators (SI), Cloud Service Providers (CSP) and Technology Partners (ISV) are an integral part of Snowflake business to help customers unlock Power of Snowflake AI Data Cloud. We are seeking a highly motivated and proactive individual to drive the technical growth in this Partner ecosystem. This role demands a technical expert capable of driving success by aligning with key programs and significantly enhancing partner knowledge of crucial product features. The candidate must effectively present to both technical and executive audiences, utilising methods from whiteboarding to presentations and demonstrations, to cultivating strong mind share among Snowflake Partn

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration. Snowflake partners, from System Integrators (SI), Cloud Service Providers (CSP) and Technology Partners (ISV) are an integral part of Snowflake business to help customers unlock Power of Snowflake AI Data Cloud. We are seeking a highly motivated and proactive individual to drive the technical growth in this Partner ecosystem. This role demands a technical expert capable of driving success by aligning with key programs and significantly enhancing partner knowledge of crucial product features. The candidate must effectively present to both technical and executive audiences, utilising methods from whiteboarding to presentations and demonstrations, to cultivating strong mind share among Snowflake Partn

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Staff Data Scientist, Finance About the Team The Finance Data Science team builds the forecasting and decision systems that power Snowflake's financial planning, operating cadence, and long-term strategy. Our work informs executive decision-making, product and go-to-market priorities, resource allocation, pricing, and cross-functional decisions across Finance, Product, Sales, and Data Science. We are expanding a driver-based revenue modeling platform that translates product and workload activity into trusted financial outcomes. The program began with one product category and will scale a common modeling and publishing framework across Snowflake's product categories. The models are highly visible, refreshed frequently, and designed for self-service scenario planning and business reviews. The Role We are hiring a Staff Data Scientist to lead the next phase of Snowflake's driver-based revenue modeling program. This role is not just about building models. It is about creating reliable, explainable, production-grade decision systems that connect upstream business and product levers to revenue outcomes. You will own high-impact, open-ended problems spanning driver identification, revenue decomposition, leading indicators, cohort and use-case modeling, scenario analysis, and multi