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Product Service Coordinator Jobs

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1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Accounting Team is responsible for understanding and telling Stripe's financial story and shaping our collective understanding of how Stripe is performing as a business. Our primary focus is maintaining a well-controlled environment that effectively supports corporate governance, financial reporting and disclosure requirements. We advise and enable Stripe to grow. We operate in a fast-paced environment and collaborate significantly with cross-functional and international teams. What you'll do In this role, you'll own key corporate accounting areas and processes that support the recognition and reporting of financial results. You'll collaborate significantly with various stakeholders across finance, people, legal, product, and engineering teams to understand and advise on accounting treatment of underlying business initiatives and transactions. Other responsibilities include reconciling balance sheets and P&L accounts, and providing supplementary financial information for internal and external reports. You'll implement and maintain effective control environments. Responsibilities Plan and perform monthly and quarterly close activities, including balance sheet reconciliations, variance analyses and analytical reviews, internal management reporting, and external audit support Research and prepare technical accounting analyses for new accounting pronouncements and business initiatives Develop and maintain accounting policies and procedur

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1mo ago

Squarespace’s Channel Partner team drives growth through a network of creative professionals and agencies who use our platform to create online presences for their clients. We execute on our mission through our world-class partner program, Squarespace Circle, and by providing products and experiences that support, empower, and complement our 100,000 partner community. As our program and community expand, we’re looking for an Operations Lead to join the team to oversee both day to day partner program operations and the management of several key workstreams. You will work hybrid in our NYC Headquarters office and report to the Senior Team Lead, Channel Partner Program. You’ll Get To… Drive the strategy and evolution of revenue-driving partner program benefits (partner referral and subscription referral). Manage the end-to-end operations of referral programs, including designing efficient triage processes for escalated issues and systematically implementing program updates. Optimize the Squarespace Marketplace operations, focused on reducing friction and increasing success metrics across the Expert onboarding, management, and engagement lifecycle. Lead the identification and implementation of scalable process improvements, leveraging AI solutions to close operational gaps and boost team capacity Synthesize trends from surveys, forums, and feature request boards in collaboration with colleagues to accelerate the creation of actionable content and business insights Oversee community feedback operations, including the execution and analysis of the quarterly feedback survey, translating quantitative and qualitative data into strategic recommendations Communicate strategic, high-elevation read-outs to diverse cross-functional leadership, ensuring community input is a catalyst for the evolution of the Circle program and broader product/platform experience Conceptualize and launch new programs, benefits, or initiatives that result in measurable increases in member engagement,

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1mo ago

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. The Role Ema is hiring a leader for North America (US and Canada) Partnerships & Alliances to build, lead, and scale our North American partner-led growth channel across three high-leverage ecosystems: Global System Integrators (GSIs), Independent Software Vendors (ISVs), and Private Equity (PE) firms and their portfolio companies. You will own the strategy, the number, and the team — personally carrying our most strategic partner relationships while hiring, coaching, and leading a team of Partner Managers. This is a player-coach leadership role. You will set the partner GTM strategy, stand up the program and operating cadence, run the operating cadence on a weekly basis and be accountable for partner-sourced and partner-influenced pipeline and revenue in the US and Canada. You will be the executive voice of the partner inside Ema — turning partner feedback into product and GTM priorities — and the face of Ema in the partner ecosystem. You’re a fit if you’ve built or scaled a partner function, led partner managers, and driven meaningful revenue through Tier-1 partners selling into Fortune 500 enterprises. You’re entrepreneurial, data-driven, and relationship-first; you know gre

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Dr Ashwani Kumar Vij has been retained by a Professionally Managed, Well known and Fast growing organisation, manufacturing and exporting Finest and Quality Pre-Engineering Building Products, PUF Panel and Sheet, Roofing sheet, Cold Storage / Prefab Projects, Porta Cabins and having annual business turnover of around Rs 35 Crores and the state of the art Infrastructure located near Delhi to select 1 National Sales Head Job Description -Ability to formulate Sales Strategy, Business Plans, Manage Company wide sales and streamline sales process. -Develop alliances, Manage client relationship and Lead cross functional Teams. -Provide direction, leadership and motivation to ensure that team performs to the best of their abilities and deliver consistently. -lead a team of Sales Managers and Sales Officers and motivate them to exceed Sales Targets and increase Revenue. -Plan meetings with clients and market intelligence, analyse competitors activities and prepare High quality Proposals and conduct presentations. Skills Desired -Excellent People Management Skills -Good Communication skills and Persuasiveness. -Strong Negotiation and Influencing skills. -Proficient in relevant computer applications The candidate should be Post graduate and Possess Diploma in marketing / MBA with around 12 to 15 years of experience in sales of Building Materials / Industrial Products and Projects. Experienced Professionals having less than 12 years of relevant Product / Industry would be considered for the position of Business Development Head. Age Preferred Between 35-45 years. Excellent Salary Package would be offered to the right candidate. DR ASHWANI KUMAR VIJ : President : Sales Recruitment Email Complete / Structured CV, with Scanned copy of Visiting Card, Salary Drawn / Expected details at:

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Technical Project Manager India Jaipur, Rajasthan Key Responsibilities: Project Management & Execution Oversee end-to-end software development projects, from requirements gathering to deployment. Develop project plans, roadmaps, and sprint schedules using Agile methodologies (Scrum/Kanban). Ensure project milestones are met within scope, budget, and timeline. Identify risks, dependencies, and potential bottlenecks, and proactively mitigate them. Technical Leadership Work closely with development teams specializing in PHP, Node.js, React, and mobile technologies (iOS/Android, React Native, Flutter, or native development). Guide architecture decisions and ensure best practices in backend, frontend, and mobile development. Collaborate with stakeholders to define technical requirements and system specifications. Ensure code quality, security, and scalability in custom-built applications. Agile & Team Collaboration Facilitate Agile ceremonies such as sprint planning, daily stand-ups, retrospectives, and backlog grooming. Work with Product Owners, UI/UX designers, and QA teams to deliver high-quality software. Foster a culture of collaboration, innovation, and continuous improvement. Stakeholder & Client Management Act as a bridge between technical teams and business stakeholders. Translate business needs into technical requirements and ensure alignment with company goals. Manage expectations and provide clear communication on project progress. Qualifications & Experience: 5+ years of experience in technical project management within custom software development. Strong background in PHP, Node.js, React, and mobile app development. Hands-on experience with Agile methodologies (Scrum/Kanban). Familiarity with DevOps practices, CI/CD pipelines, and cloud platforms (AWS, GCP, Azure) is a plus. Excellent communication, problem-solving, and leadership skills. Experience working with JIRA, Trello, or other project management tools. Preferred Skills:

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customer care executive (CCE) is a professional who acts as a liaison between a company and its customers to ensure customer satisfaction: Responsibilities CCEs are the primary point of contact for customers, responding to questions, issues, and complaints. They also analyze customer feedback to improve customer care strategies. Skills CCEs need to have strong communication skills, active listening, and problem-solving abilities. They should also be able to empathize with customers and defuse tense situations. Channels CCEs use a variety of channels to communicate with customers, including phone calls, emails, live chats, and social media. Role CCEs are critical to maintaining a company's reputation and building customer loyalty. They can shape how customers perceive the brand through their professionalism and ability to satisfy customer needs. Customer care executives manage all customer interactions via multiple channels like phone calls, emails, live chats, social media etc. They respond to varied customer queries and requests related to orders, payments, product features, technical issues etc

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OpenAI
📍 Singapore• Full-time• Remote
1mo ago

About the team OpenAI’s mission is to ensure artificial general intelligence (AGI) benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one organization. In pursuit of this mission, our Go-To-Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team includes Sales, Solutions, Support, Marketing, and Partnerships professionals who work together to create valuable solutions that help bring AI to as many users as possible. About the role OpenAI is seeking a highly motivated and experienced Account Director to join our Startup Go-To-Market team. You will play a critical role in owning relationships with top startup customers and supporting them in successfully building on the OpenAI platform. Many of the most disruptive and category-defining AI applications are being created by startups. The Startup Go-To-Market team's mission is to help startups harness the power of OpenAI’s technology to drive these advances. You will support startups in building effectively with OpenAI’s APIs, SDKs, and applications while providing access to OpenAI’s technical expertise and networks to help accelerate their progress. This role is a mixture of technical understanding, vision, partnership, and strategy. You’ll be responsible for serving as the primary relationship owner for a range of strategically important startup customers. You’ll also work cross-functionally with product, research, engineering, support, and technical solutions teams to help customers get the most out of our models. This role will be based in Singapore . We use a hybrid work model of 3 days in the office per week. In this role, you'll: Manage a portfolio of startup accounts, developing and executing strategies for comprehensive account management. Partner with AI Deployment Engineers to drive successful technical engagements with startups. Own con

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Replit
📍 Foster City• Full-time• Remote
1mo ago

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the Role Search is being rebuilt in real time. Millions of people now start with a question to ChatGPT, Claude, Gemini, or Perplexity, and the answer they get decides which products they try. When someone asks how to build an app, a website, or a tool for their business, Replit needs to be the answer. We're hiring an AEO/GEO/SEO Lead to own how Replit gets discovered, across AI-generated answers and traditional search. This is a zero-to-one role. You'll define the strategy, then execute it yourself with AI-leveraged production, agency partners, and cross-functional teams behind you. You'll work daily with our Web, Growth, Brand, Content, Product, Engineering, and Analytics teams. The fastest-growing AI-native companies have already turned AI answers into a primary acquisition channel. Your mandate is to do the same for Replit: grow AI referral traffic into one of our largest sources of new builders, keep our traditional search presence compounding, and make Replit the platform AI assistants recommend when anyone wants to build software. Replit moves fast. We ship continuously, experiment relentlessly, and aim to make every builder more productive and creative. We're looking for someone who thrives in that environment: part strategist, part operator, part scientist of a channel that changes every month. What You'll Do Own the AEO/GEO Strategy Define where Replit must show up across ChatGPT, Claude, Gemini, Perplexity, and Google AI Overviews, for which prompts and buyer intents, and build the playbook to win those answers. Set targets, sequence the roadmap, and defend the strategy with data. Win Citations Across the Open Web LLMs cite what they trust: Reddit threads, YouTube videos, high-authority publications, co

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Ramp
📍 New York City• Full-time• Remote• $190K – $260K/yr
1mo ago

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role Ramp wins when our customers win. Ramp’s customer base is scaling rapidly, spanning more businesses, more users, and more use cases across increasingly complex finance operations. At the same time, our expanding product surface area — from cards and expense management to bill payments, procurement, vendor management, accounting automation, and emerging products — is creating more nuanced customer needs and more cross-functional support moments. AI is changing what is possible in parallel: giving CX new ways to route, resolve, and guide customers, while raising the bar for where human judgment, specialization, and consultative support matter most. We are hiring a Director to lead a critical part of our omni-channel Customer Experience organization: the teams and leaders serving customers across Phone, Email, and Chat. You will lead within a 24/7 customer operation, ensuring the right coverage, leadership, and customer experience across channels. This role is accountable for the performance of its channel portfolio, helping customers ge

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NR
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to identify, understand, and tackle issues, analyze performance, and maximize their software and infrastructure. The Developer Platform organization is looking for a Software Engineering Manager to join our group in India. This organization develops and maintains the internal developer platform, security, compliance and audit reporting and all processes and controls that enable New Relic’s fleet of engineers to effectively release our products to customers. Developer Platform teams work across all engineering teams to implement critical projects to support our business. Our Engineering Managers are a select group of technology leaders and mentors who shape the solutions we bring to the market and foster an inclusive environment that brings out the best in people. If you have a strong technical background but you are also a person with great mentoring skills and that knows how to collaborate with multiple teams to ship great software, we would like to hear from you. What you’ll do Treat the internal developer platform as a product. Define roadmaps, manage backlogs, and prioritize features based on internal engineer needs and business objectives. Drive and contribute to our culture of operational and business efficiency:

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Coinbase
📍 - USA• Full-time• Remote• From $207.5K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/ Role Paragraph: Coinbase is building the future of institutional trading as part of the Everything Exchange, powering the systems that let the world's largest financial institutions trade across markets with speed, depth, and trust. As a Market Data Engineer on the Markets team, you'll architect, build and own the systems that generate, capture, normalize, and distribute real-time market data across Coinbase at low latency - the ticker plant and distribution backbone of a unified trading platform - while leading a lean, high-impact team. It's a rare chance to architect market data infrastructure from the ground up, with the ownership of a startup and the reach of Coinbase. What you’ll do: Build and operate market data components: feed handlers, normalization, distribution, and venue connectivity. Design low-latency, high-throughput systems for real-time market data used by trading systems. Contribute to reliability and performance, participating in observability, on-call, and incident response. Write high-quality, well-tested code and help raise the quality bar on a lean team. Partner with engineers, product, and cross-functional stakeholders to deliver market data capabilities. Required skills and experience: 5+ years of backend engineering, with experience building and maintaining production low-latency systems. Hands-on experience with market data syst

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Coinbase
📍 - USA• Full-time• Remote• From $218K/yr
1mo ago

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/ Role: Coinbase is building the future of institutional trading as part of the Institutional Everything Exchange, powering the systems that let the world's largest financial institutions trade across markets with speed, depth, and trust. As an Infrastructure Lead on the Exchange team, you'll own the infrastructure, deployment, and operational tooling behind a unified trading platform that runs across cloud and on-prem/colocated venues, keeping latency-sensitive, multi-node trading environments fast, reliable, and easy to build on. It's a rare chance to shape trading infrastructure from the ground up, with the ownership of a startup and the reach of Coinbase. What you’ll do: Own infrastructure, deployment, and operational tooling for latency-sensitive, multi-node trading environments across cloud and on-prem. Drive reliability and developer velocity, owning observability, deploy safety, and incident response for systems that run 24/7. Set the operational bar through standards, reviews, and automation, and reduce single-point-of-failure risk across the trading stack. Partner with engineers building the trading platform to make latency-sensitive systems operable and performant. Mentor engineers and build team resilience across a lean, high-impact environment. Partner cross-functionally with Product, Institutional Markets, and SRE to turn platform needs into a

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Discord
📍 San Francisco Bay Area• Full-time• $272K – $306K/yr
1mo ago

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. Discord's Safety ML team builds the machine learning systems that protect 200M+ users. The team's mission is to make Discord a place where people can build genuine friendships without exposure to harm, at a scale where manual review alone can never keep up. We're looking for a highly technical, hands-on, and mission-driven Engineering Manager to lead our Safety ML team. As the manager responsible for Safety ML, you will own the detection systems that sit between attackers and our users; real-time and batch models for content understanding, account integrity, and platform abuse. What You'll Be Doing Build and lead an exceptional team of highly-engaged ML engineers by hiring, coaching, and instilling a sense of ownership and impact. Drive the technical vision and roadmap for Safety ML by collaborating with your team and partners across Trust & Safety, Product, Policy, Legal, and Data Science. Own the end-to-end lifecycle of production safety models: defining new capabilities, measuring performance, and monitoring the operational health of systems that make millions of enforcement decisions per day. Manage processes and leverage your technical expertise to continually raise the bar and ensure your team delivers extraordinary results. Partner with Trust & Safety on label quality, golden sets, and automating manual investigations. Work with other Engineering Managers to continuously improve the Engineering organization and uphold our workplace philosophy . What you should have You have 5+ years of experience as a Machine Learning Engineer, Data Scientist, or Applied Scientist. You have 3+ years of ex

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Pendo
📍 Remote• Full-time• Remote• From $193.4K/yr
1mo ago

The Team + The Role Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo. As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team. This is a remote role supporting a West Coast territory. What this looks like day-to-day New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops. Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time. Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical wo

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Datadog
📍 New York• Full-time• From $145.6K/yr
1mo ago

TPMs at Datadog see the problems hiding between teams, engineer away the work that shouldn’t require humans, and drive the company’s most technically complex and consequential bets to completion. About the Role Technical Program Management at Datadog operates at the intersection of engineering depth and organizational reach by driving high priority, cross-functional programs that are too complex and consequential for any single team to own. We partner with engineering on solving deeply technical problems at scale by connecting the people, decisions, and context to move Datadog's most important work forward. We build the systems and automation that make entire classes of program work self-executing. We are in the architecture conversation early, earning trust through technical judgment. We use AI to surface risks earlier, accelerate program execution plans, and find cross-team patterns that would otherwise stay hidden. The faster teams move, the more essential it is to have someone who can operate across them. What we expect These are the expectations we hold for every TPM at Datadog. Technical depth, product domain expertise, and AI systems literacy; knowing how AI solutions work, where they fail, and the scope and impact of those failures. AI brings more complexity into the picture - the technical bar is higher, not lower. Build the systems that reduce the need for coordination Identify what matters before anyone asks, and automate the rest Engineer program lifecycles end-to-end See what no single team can see and own the solution Drive the company's most technically complex and consequential bets through cross-functional agreement, organizational visibility, and influence Build AI powered automation tools and deploy them at every stage of program execution What you will do See Across: Identify What No Single Team Can See Own large cross-functional programs spanning multiple engineering orgs, product, and business functions Proactively surface systemic risks, cross

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