Product Service Coordinator Jobs

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role The Streaming Platform team at Sentry is building the next generation of infrastructure that powers our ingestion pipelines and real-time data processing systems. Our platform ingests, processes, and distributes hundreds of thousands of events per second with low latency and high reliability. We are creating a system that makes it easy for Sentry engineers to deploy and run Streaming Applications at scale by simplifying the complexity of Kafka, scaling consumers automatically, and managing state so product teams can focus on building great experiences for developers. As part of this team, you will work on challenges at the intersection of distributed systems, real-time data processing, and developer experience. You will help us create a self-service streaming platform that improves stability, accelerates time to production, and reduces operational overhead. In this role you will Design, build, and operate components of our Streaming Platform, including Kafka, the streaming runtime, high-level APIs, and developer-facing abstractions. Implement resilient, high-throughput stream processing systems that handle unbounded datasets with strong correctness guarantees (delivery, checkpointing, watermarking, and more). Build scalable automation and control plane for Kafka fleet management and improve efficiency. Partner with product engineers to ensure our abstractions enable fast, reliable, and consistent ingestion pipelines. Improve observability, monitoring, and failover for mission-critical real-time systems. You’ll love this job if you You enjoy working on distributed systems at scale and care about reliability and

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About this role: Accelerate engineering velocity and reduce friction in the Replit development experience by stewarding our codebases, tooling, and developer workflows. You will directly impact every engineer who ships code at Replit. By focusing on developer experience, you will act as a force multiplier across all product development teams, enabling faster feature delivery, happier developers, and reduced operational overhead. The role combines the technical depth needed to navigate a complex, polyglot codebase with the product mindset to understand how infrastructure decisions impact developer productivity and ultimately customer value delivery. You will also partner closely with the AI team on our internal AI platform — which already generates more than 60% of all merged PRs at Replit — to improve the Agent's output and help shape strategy around the Agent's default stack. This is an early hire in this area, so you will have agency and have an accelerated career path as the team undoubtedly grows. You will: Maintain and evolve our codebase structure — a complex TypeScript monorepo, Go services, npm packages, and internal Agentic tooling. Own the build and test pipelines and optimize them to minimize build times and improve developer iteration speed. Drive code generation and type-safe interfaces across service boundaries (e.g., GraphQL, Protocol Buffers, gRPC, OpenAPI). Set the standards for code quality using automation tools such as TypeScript, ESLint, Prettier, and Go linters/formatters — building custom rules and plugins to enforce Replit-specific requirements. Streamline development setup and the onboarding experience. Work with platform teams to improve deployment processes, infrastructure integrations, and e

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: Help power the development of Replit Agent as an engineer in the Replit Cloud organization. The Replit Cloud team builds Replit’s first party cloud infrastructure so users can build, scale, and succeed entirely on Replit. They manage databases, application storage, app publishing and hosting, development/production environment splitting, custom domains, and more. By having a set of first party services that integrate seamlessly, you will power one of Replit’s key product differentiators. You will: Work closely with designers and product managers, to quickly iterate on Replit Cloud to continually grow and improve the product. Drive full-stack feature development from conception to deployment, taking ownership of key product initiatives. Contribute to architectural decisions that shape the future of our product. Ship product and build infrastructure as a true full stack builder using: TypeScript, React, CSS, Postgres, Go, and Terraform. Examples of what you could do: Leverage our unique cloud infrastructure to build differentiated full product experiences, helping non-technical or semi-technical users remove roadblocks to success. Leverage AI agents to proactively optimize or suggest app improvements on latency, reliability, SEO, and more. Be part of engineering leadership, steering teams towards the highest impact work and supporting initiatives across the company. Required skills and experience: Bachelor’s degree in Computer Science or related field, OR equivalent real-world experience in engineering roles. Comfortable building with our tech stack: TypeScript, React, Go Preferred Qualifications Experience building user facing platform as a service products. Experience with AI/agentic systems. Previous e

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. Security Engineering is the engineering function inside the Plaid security org that focuses on developing the industry-leading security systems and infrastructure. Security Engineering owns most of Plaid’s security-related infrastructure: secure data storage, key management systems, internal identity platform, internal authentication systems, internal permission management, and internal authorization service. We develop solutions across data encryption, key management, access control, and data loss prevention to protect sensitive consumer data. We believe in the Zero Trust security model and are always looking for ways to improve our authentication and access control platforms. About the role: You will develop security capabilities to secure Plaid infrastructure and sensitive data access. You will lead the team’s strategic planning in collaboration with the manager and other senior engineers. You will own, maintain, and build Plaid’s security infrastructure and services like IAM Gateway, Key Management System and Network Firewall. You will consult with product engineers to ensure Plaid services meet security standards. You will help educate and support other engineering teams to improve security in

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's defense product vertical builds mission-critical products for the modern warfighter. We provide a complete ecosystem where customers can securely integrate and visualize their data, and build sophisticated, full-fledged programs such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. Our customers use our defense offering to perform rich analyses that drive core operations within their organizations - these programs are relied upon for daily operations in the command centers and battlefronts of militaries across the world. This is a frontend engineering role focused on application development for our defense product offering, where you will be responsible for crafting the applications that organizations use every day to keep their countries safe. You will be architecting and developing interfaces to make sophisticated, data-intensive workflows both powerful and approachable, including to non-technical users. You may spend one day talking to users to better understand their needs and identifying product gaps to improve. The next day, you might find yourself putting that customer context to use and brainstorming how to handle intricate UX needs with your teammates. You’ll regularly face sophisticated technical problems, requiring you to scope out the solution design and finding an incremental path to shipping the new features. As part of this, you will own APIs and schemas that power your frontend code, and work with backend engineers in developing them together. You’ll be constantly exploring new horizons and building new skills in service of real world needs: between type theor

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's defense product vertical builds mission-critical products for the modern warfighter. We provide a complete ecosystem where customers can securely integrate and visualize their data, and build sophisticated, full-fledged programs such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. Our customers use our defense offering to perform rich analyses that drive core operations within their organizations - these programs are relied upon for daily operations in the command centers and battlefronts of militaries across the world. This is a frontend engineering role focused on application development for our defense product offering, where you will be responsible for crafting the applications that organizations use every day to keep their countries safe. You will be architecting and developing interfaces to make sophisticated, data-intensive workflows both powerful and approachable, including to non-technical users. You may spend one day talking to users to better understand their needs and identifying product gaps to improve. The next day, you might find yourself putting that customer context to use and brainstorming how to handle intricate UX needs with your teammates. You’ll regularly face sophisticated technical problems, requiring you to scope out the solution design and finding an incremental path to shipping the new features. As part of this, you will own APIs and schemas that power your frontend code, and work with backend engineers in developing them together. You’ll be constantly exploring new horizons and building new skills in service of real world needs: between type theor

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's defense product vertical builds mission-critical products for the modern warfighter. We provide a complete ecosystem where customers can securely integrate and visualize their data, and build sophisticated, full-fledged programs such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. Our customers use our defense offering to perform rich analyses that drive core operations within their organizations - these programs are relied upon for daily operations in the command centers and battlefronts of militaries across the world. This is a frontend engineering role focused on application development for our defense product offering, where you will be responsible for crafting the applications that organizations use every day to keep their countries safe. You will be architecting and developing interfaces to make sophisticated, data-intensive workflows both powerful and approachable, including to non-technical users. You may spend one day talking to users to better understand their needs and identifying product gaps to improve. The next day, you might find yourself putting that customer context to use and brainstorming how to handle intricate UX needs with your teammates. You’ll regularly face sophisticated technical problems, requiring you to scope out the solution design and finding an incremental path to shipping the new features. As part of this, you will own APIs and schemas that power your frontend code, and work with backend engineers in developing them together. You’ll be constantly exploring new horizons and building new skills in service of real world needs: between type theor

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are a strategic, detail-oriented professional with expertise in the Employer of Record (EOR) industry. You thrive on managing complex international onboardings and turning nuanced challenges into seamless customer and employee experiences. A natural collaborator, you enjoy working across departments to optimize workflows and bridge product gaps. You are highly organized, deadline-driven, and committed to delivering high-touch service that helps customers scale their global teams with confidence. Your Success Profile What You Will Work On Own the full technical and operational setup for international hires, including the execution of employment agreements, statutory policy alignment, local enrollments, and the successful implementation of local benefit enrollments to ensure 100% Day 1 compliance. Identify customer needs during the implementation phase to recommend essential supplemental services, including but not limited to, IT provisioning, background checks, supplemental benefits, and more. Lead high-impact initiatives to improve the customer and employee journey and drive efficiency across the onboarding experience f

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Justworks is building a modern, high impact Partnerships organization focused on driving real business growth through trusted partner relationships. We’re looking for a Channel Partner Manager to recruit, enable, and grow a portfolio of partners that consistently generate partner sourced pipeline and revenue. This role is ideal for someone who understands how deals get done, speaks the language of sales teams, and knows how to help partners successfully position, sell, and co-sell Justworks. At Justworks, partnerships are not about handshakes or one off referrals. They are about building a scalable top-of-funnel engine by investing in best-in-class partner relationships. Who You Are You’re a relationship-builder with a commercial mindset and a knack for turning partners into long-term revenue drivers. You understand the channel ecosystem and know how to enable, support, and grow strategic partner relationships. You’re comfortable owning revenue targets, collaborating cross-functionally, and navigating ambiguity in a high-growth environment. You thrive when you're working across stakeholders, balancing service and strategy, and driving measur

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Justworks Customer Service Organization is always recruiting. We believe great leaders make great teams. We are looking for leaders who may fit in various parts of our organization, including Customer Onboarding, Customer Support, Customer Success, and International Support. You are a highly adaptable and curious leader with a deep passion for optimizing operational efficiency and delivering exceptional service. You thrive in environments of change, viewing new challenges as opportunities to apply your leadership skills across different functions. You are a metrics-driven and creative problem-solver whose energy inspires those around you. You possess a strong track record of building and managing high-performing teams, serving as a coach and mentor who ensures teams have the tools and clarity to succeed. You are driven to work cross-functionally, connecting departmental goals to larger company initiatives. Your Success Profile What You Will Work On Lead and Manage Projects/Teams: Lead and support teams and strategic projects within your assigned area, providing coaching and development to team members or frontline managers.

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are As an Onboarding Manager, you are a trusted partner to new customers and a critical driver of successful implementations. You bring a consultative, service-first approach to your work, balancing structured execution with the ability to tailor onboarding experiences to meet customer needs. You are skilled at managing multiple stakeholders and navigating ambiguity, ensuring alignment across customers and internal teams. You take ownership of the onboarding process end-to-end, proactively managing timelines, identifying risks, and driving outcomes. You are confident leading customer conversations, asking thoughtful questions to understand goals, and translating those insights into actionable onboarding plans. You are a strong communicator who can explain complex concepts clearly and guide customers toward best practices. You are adaptable and solution-oriented, able to troubleshoot challenges and make informed decisions that keep onboarding on track. You are continuously refining your approach and contributing to a high standard of customer experience. Your Success Profile What You Will Work On Serve as the main point of contact for

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Do you love to problem solve issues for customers? Do you enjoy working cross-functionally to manage projects that have a large impact on operational processes? How would you like to be part of a fast growing team with the ability to learn and develop new skills? We’re helping people by providing them a world class benefits experience. Our 401(k) plan is a rapidly growing program at Justworks. Here you’ll have the opportunity to help manage the day-to-day operations, interface with our vendor, and help make a difference on how our program operates. Your Success Profile What You Will Work On Perform day-to-day operations for our 401(k) program as part of Justworks Financial Benefits Programs Resolve benefit inquiries/issues generated by Customer Success and Sales teams within the agreed upon service level agreements (SLAs) Triage incoming issues/inquiries to identify need for engineering intervention and escalate accordingly Work with third party vendors to resolve escalated issues - enrollment errors, plan set ups, document requests, etc. Resolve employee and employer level benefit requests such as; new enrollme

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You have experience supporting technology in a startup, high-growth, or enterprise environment. You combine exceptional white-glove customer service with strong technical expertise, a passion for solving complex problems, and a continuous improvement mindset. As a Senior IT Support Engineer, you’ll serve as a senior technical expert, driving improvements across endpoint management, workplace technology, and the Digital Employee Experience (DEX). You’ll combine hands-on technical support with automation, AI, operational excellence, and process improvement to keep employees productive and successful. You lead by example through clear communication, strong documentation, technical expertise, and a customer-first approach. What You Will Work On Technical Support & Operations Serve as a senior technical expert for complex endpoint, operating system, networking, and workplace technology issues. Engineer, maintain, and continuously improve endpoint technologies, operating system configurations, and workplace technology to enhance reliability, security, and employee productivity. Deliver exceptional white-glove technical suppo

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Department Platform Engineering Who You Are You are a tooling-focused engineer who obsesses over developer productivity. You’ve built and maintained CI/CD pipelines, developer tooling, and automation that makes engineering teams faster. You understand that the best developer tools disappear into the background - they just work. You’re equally comfortable debugging a flaky GitHub Actions workflow and designing a new internal CLI. You care deeply about reducing friction and cognitive load for your fellow engineers. This is a foundational role. You’ll be one of the first dedicated engineers on a platform organization supporting 300+ engineers. You’ll shape not just the technical foundations but the culture and practices of the team. Your Success Profile What You Will Work On Own and evolve CI/CD infrastructure (GitHub Actions, deployment pipelines) to improve build times and deployment frequency Build and maintain our developer portal (Backstage) - service catalog, golden path templates, and TechDocs integration Create golden path templates for Go, Rails, and Vue.js services that bake in best practices automatically Build and maintain internal

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Are you passionate about system design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment? As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, designers and other engineers to scope, design, and build new features and functionality. You will be working primarily on backend systems. We’re currently using Ruby on Rails as our main language, but prior experience in RoR is not a requirement. Your Success Profile What You Will Work On As a Senior Software Engineer for Time Lifecycle, you'll be responsibl