Product Support Engineer Jobs

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's defense product vertical builds mission-critical products for the modern warfighter. We provide a complete ecosystem where customers can securely integrate and visualize their data, and build sophisticated, full-fledged programs such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. Our customers use our defense offering to perform rich analyses that drive core operations within their organizations - these programs are relied upon for daily operations in the command centers and battlefronts of militaries across the world. Backend Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational o

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir's defense product vertical builds mission-critical products for the modern warfighter. We provide a complete ecosystem where customers can securely integrate and visualize their data, and build sophisticated, full-fledged programs such as common operating pictures, alert-triaging inboxes, and resource allocation planning tools driven by rich-ML models. Our customers use our defense offering to perform rich analyses that drive core operations within their organizations - these programs are relied upon for daily operations in the command centers and battlefronts of militaries across the world. Backend Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational o

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure working on our Foundry platform, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowerin

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Software Engineers at Palantir build software at scale to transform how organizations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Our Product Development organization is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product. Our infrastructure teams are responsible for the lowest layers of our software stack, often focused on database technologies, distributed systems, large scale data systems, security, and application infrastructure. As a Software Engineer on infrastructure working on our Foundry platform, you'll contribute high-quality code to underpin Palantir Foundry and Gotham with performant, secure, and scalable building blocks, enabling products deployed to the most important institutions in the public and private sector. You'll build the foundational capabilities that power our products used by research scientists, aerospace engineers, intelligence analysts, and economic forecasters, in countries around the world. We’re hiring engineers who are passionate about solving real-world problems and empowerin

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a sig

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Backend Software Engineers at Palantir build software at scale to transform how organisations use data. Our Software Engineers are involved throughout the product lifecycle, from idea generation, design, prototyping, and production delivery. You will collaborate closely with technical and non-technical teammates to understand our customers' problems and build products that solve them. We encourage movement across teams to share context, skills, and experience, so you'll learn about many different technologies and aspects of each product. Engineers work autonomously and make decisions independently, within a community that will support and challenge you as you grow and develop, becoming a strong technical contributor and engineering leader. Your day-to-day workflow will vary, adapting to the requirements of our users and the technical challenges that arise. One day, you may find yourself collaborating with other engineers to architect a new system that enables a novel workflow, the next you could be fine-tuning performance to enable low-latency operational outcomes. Our Product Development organisation is made up of small teams of Software Engineers. Each team focuses on a specific aspect of a product and work collaboratively to build cross functional capabilities, streamline user workflows and continuously improve our software's efficiency and reliability. We’re hiring engineers who are passionate about solving real-world problems and empowering both developers and end-users to work optimally. If you’re motivated to develop reliable, performant, and scalable systems, and to design robust APIs and primitives, this role offers the opportunity to make a sig

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: We're looking for a Senior Product Manager to join Flexport's product team and own a critical part of how we serve clients and operators across global logistics. You'll define the vision and roadmap for your product area, ship features that drive measurable business outcomes, and collaborate with engineering, design, commercial, and operations teams to solve hard problems at scale. Flexport's platform powers every stage of global freight, from booking and pricing to visibility, customs, and delivery. The products you build will be used daily by logistics managers, supply chain leaders, freight operators, and internal teams who keep goods moving around the world. This is a high-impact role for someone who combines strong product instincts with deep analytical skills and comfort navigating complex domains. We are currently expanding our Product team and actively recruiting across three key high-impact domains: Client Experiences: Consolidating core architecture and integrating AI agents into client-facing platforms to streamline onboarding, visibility, and workflows. Visibility: Building end-to-end tracking, system logic, and data infrastr

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We're looking for a Staff Product Manager to own strategy across Ops Tech—the operational backbone of Flexport's freight forwarding business—and lead the build of an AI-powered freight operating system that automates the majority of work our operators do today. This is not a single-feature role, and it's not incremental tooling. You will define the vision for how multiple operational product surfaces work together across the shipment lifecycle—from exception handling to end-to-end task automation—then execute against that vision with a high degree of autonomy. This role sits at the intersection of product, operations, and business outcomes. The systems you build will directly move Flexport's cost structure, throughput, and service quality, so you'll be measured not by features shipped but by the operational and financial impact you realize. You'll also be reengineering how the business runs: designing the product often means redesigning the operating process itself, and persuading operations and commercial leaders to adopt a new operating model. Think of it as equal parts product management, process engineering, and internal consulting

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success Profile What You Will Work On The Benefits organization builds products and experiences that help businesses provide and manage employee benefits with confidence. Our teams work across Health Benefits, Wealth Benefits, and International Benefits to simplify complex processes, improve access to valuable offerings, and create a seamless experience for employers and their employees. Engineers in this organization partner closely with Product, Design, Operations, and external providers to deliver reliable, scalable solutions in a highly regulated space. We are looking for engineers who enjoy solving complex problems, collaborating across disciplines, and building products that have a meaningful impact on businesses and the people they support. Independently own larged-s

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Are you passionate about system design and development? Do you have experience building, deploying, and maintaining large-scale, distributed applications? Are you ready to take your skills to the next level and join a team of innovative self-starters in a supportive, entrepreneurial environment? As a Senior Software Engineer, you will be leveraging your experience working within a service-oriented architecture. You will be responsible for separating data and functionality as necessary, and will demonstrate an understanding and use of automated testing as a productivity multiplier. You are eager to learn and passionate about improvement. You want to understand how systems work, and you think about how to make them work even better. You will work closely with product managers, designers and other engineers to scope, design, and build new features and functionality. You will be working primarily on backend systems. We’re currently using Ruby on Rails as our main language, but prior experience in RoR is not a requirement. Your Success Profile What You Will Work On The Onboarding teams transform a weeks-long, support-heavy onboarding

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You'll Play At Mindbody, Core Engineering builds and evolves the foundational systems that help our products run reliably at scale. In this staff role, you’ll bring clarity to complex technical problems, guide architecture, and strengthen how we design, deliver, and operate the backend services that power real-world experiences. Lead cross-team technical execution, aligning architecture and delivery across multiple squads and core domains Design and evolve microservices patterns that improve reliability, performance, and maintainability Drive cloud and deployment improvements across AWS, Mindbody’s cloud platform, and our containerized deployment environment Partner with engineering and product leaders to turn ambiguous problems into clear technical plans and milestones Establish and socialize standards for service design, APIs, and relational data modeling (SQL) Strengthen monitoring and operational visibility using New Relic and Kibana, turning insights into durable system improvements Mentor and unblock engineers through design reviews, pairing, and practical guidance Reduce technical risk and complexity while balancing

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play As a Senior Platform Engineer on Playlist, you’ll design and deliver Infrastructure-as-Code solutions that empower developer teams. You’ll drive cloud architecture, iterate with squads on their workloads, and build self-service tools to speed delivery and improve quality. Your work will help design, implement, and operate the cloud infrastructure that powers the Mindbody ecosystem and supports millions of users. Partner with Product and Engineering to design, build, and operate the cloud platform that enables squads to deliver reliably and autonomously. Own and evolve our production Kubernetes platform and core cloud primitives, driving safe, automated, and observable infrastructure-as-code. Deliver self-service tooling and IaC patterns so teams can provision and run workloads without platform intervention. Lead cross-team projects from problem definition through architecture, implementation, and launch while reducing operational toil and improving reliability and security. Be the go-to engineer for production incident response, runbook automation, and platform change management across segmented and compliance-bound environments. Experience You Bring

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. The Role You’ll Play As a Senior Platform Engineer on Playlist, you’ll design and deliver Infrastructure-as-Code solutions that empower developer teams. You’ll drive cloud architecture, iterate with squads on their workloads, and build self-service tools to speed delivery and improve quality. Your work will help design, implement, and operate the cloud infrastructure that powers the Mindbody ecosystem and supports millions of users. Partner with Product and Engineering to design, build, and operate the cloud platform that enables squads to deliver reliably and autonomously. Own and evolve our production Kubernetes platform and core cloud primitives, driving safe, automated, and observable infrastructure-as-code. Deliver self-service tooling and IaC patterns so teams can provision and run workloads without platform intervention. Lead cross-team projects from problem definition through architecture, implementation, and launch while reducing operational toil and improving reliability and security. Be the go-to engineer for production incident response, runbook automation, and platform change management across segmented and compliance-bound environments. Experience You Bring Senior

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections. Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology. About the Role Every consumer experience Mindbody ships is built on top of our consumer platform. The platform is the shared foundation that lets our front-end squads deliver reliable, consistent wellness experiences without rebuilding the plumbing every time. This role exists to answer a deceptively simple question: what does the consumer platform need to become so that front-end squads can move fast on solid ground — and how do we get there from a legacy monolith without breaking the surfaces that depend on it today? This is a senior individual-contributor role for a product leader who is equally comfortable in two rooms: designing API contracts and service boundaries with a senior backend engineering team, and making the cross-surface platform calls that keep multiple consumer squads pulling in the same direction. You'll own the consumer platform roadmap, partner closely with engineering and your downstream partner squads, and be measured on how much faster and more reliably the rest of consumer can build because of the foundation you've shaped. What you'll do Own the consumer platform strategy and roadmap. Define the capabilities the platform must provide so consumer s

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. AI is reshaping how enterprises buy, adopt, and expand work management platforms — and the conversation is moving faster in EMEA than most vendors are equipped to support. Smartsheet is building a market-leading AI narrative anchored in organizational intelligence, agentic workflows, and the Model Context Protocol (MCP), and this role exists to make that narrative land with EMEA field teams and the enterprise buyers they serve. As a Sr. Product Marketing Manager on the AI GTM Strategy team, you will be the in-region AI product marketing partner for Smartsheet's EMEA sales organization. You will translate the global AI narrative, product roadmap, and enablement infrastructure into regionally activated content, training, and field support — ensuring EMEA account executives, solution engineers, and customer success managers can lead substantive AI conversations that drive pipeline and expansion. This is not a generalist PMM role. You will own the intersection of AI product marketing and regional field activation across EMEA, working at the pace of a rapidly evolving product surface and a field organization that needs to be ahead of the market conversation. The role is hybrid, based at Smartsheet’s corporate offices in London, UK. You will report to our VP, AI Market Strategy. You will own: AI Narrative Activation — EMEA Execute the regional activation of Smartsheet's global AI narrative across EMEA field teams, adapting messaging for market maturity, regulatory context, and competitive dynamics specific to European enterpri