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Product Support Specialist Jobs

10,000 active opportunities · Updated for October 2026

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Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Micron's Global Supplier Quality organization is seeking a Controller Quality Principal Engineer to lead the quality strategy, qualification, and continuous improvement of storage and memory controller (ASIC/SoC) manufacturers supporting Micron's SSD, embedded, and storage solutions portfolio. This is a senior technical leadership role responsible for driving controller supplier quality performance from design qualification through mass production and field support The successful candidate will collaborate across functions with ASIC Development Team, Compose Engineering, Product Engineering, Dependability, Manufacturing, and Commodity Management, as well as directly with controller IC vendors, foundries, third party reliability labs and OSAT (outsourced assembly and test) partners, to ensure controller quality, reliability, and supply continuity meet Micron's standards. This role can be based in Taiwan, Hyderabad, or San Jose and will work extensively across time zones with global partners and suppliers! Develops, evaluates, revises, and applies technical quality assurance protocols/methods to inspect and test in-process raw materials, production equipment, and finished products. Ensures activities and items are in compliance with both company quality assurance standards and applicable government regulations. Performs analysis and identifies trends in the inspection of finished products, in-process materials and bulk raw materials, and recommends corrective actions when vital. Ensures that established manufacturing inspection, sampling and statisti

aisupply chainrecruitment
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Modal
📍 New York• Full-time
20 days ago

About Us: AI needs a new infrastructure layer. We're building it at Modal. Every era of computing brought new workloads that previous infrastructure couldn't support: mainframes, databases, and the cloud. Each time, the company that rebuilt the layer underneath defined the decade. AI is no different, except it touches everything instead of one slice, and the window to build the layer underneath it is open right now. Our customers include category-defining companies like Lovable , Ramp , Cognition, DoorDash, and Suno. They rely on Modal for instant GPU access, sub-second container starts, and native storage, so it's simple to serve low-latency inference, fine-tune models, and access production-ready sandboxes at scale. We recently raised a $355M Series C at a $4.65B valuation, led by General Catalyst and Redpoint Ventures. We've crossed $300M+ ARR and grown fivefold since September. Our team includes creators of popular open-source projects (e.g., Seaborn , Luig i ), academic researchers, international olympiad medalists, and experienced engineering and product leaders with decades of experience. The Role: Modal considers high-quality documentation to be essential for developer experience, and we see docs becoming even more important as agents increasingly deploy and operate Modal Apps. We are looking for a content-minded engineer who will partner with our product teams to curate Modal’s technical documentation and maintain a high quality bar across multiple dimensions. Responsibilities: Thinking holistically about content architecture and how the docs should evolve as Modal introduces new products and features Innovating on novel documentation formats and delivery channels to optimize agent productivity, in collaboration with our Agent DX research team Developing content standards, style guides, and automated enforcement mechanisms to ensure consistent style and high quality Building and maintaining automated pipelines that will enforce the correctness of code examp

Experienced Field Service Representative Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking an Experienced Field Service Representative for technical field support of the CH47 Heavy Lift aircraft. A successful candidate is technically proficient and has good relationship skills and an ability to coach others in maintaining the CH47 helicopter. This position may be located at various global locations. The position will initially start in Fort Carson, CO for training and eventually transition to an assignment as dictated by contract requirements. You are applying for a Field Operations position where our employees must be willing and able (potentially short-notice) to travel to a variety of locations (domestic and/or international) to meet the needs of our customers. Field Operations employees may be required to relocate to another Field Operations location based on customer needs and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: Perform troubleshooting procedures for multiple systems Provide customer focused technical field support of CH47 aircraft for Boeing's customers on a global scale Aid the customer in troubleshooting procedures for drives, propulsion, pneudraulic, electrical and armament systems Resolves maintenance and operational issues Interprets technical documents and monitors product performance Develop and conduct ad hoc training in an informal/on-the-job training e

recruitment
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Senior Systems Engineer (Flight Crew Operations Integrator) Company: The Boeing Company Boeing Defense, Space & Security (BDS) is seeking a Senior Systems Engineer (Level 5) to support the Phantom Works organization in Hazelwood, MO . The successful candidates will develop equipment and escape/crew station system integration concepts and other design methods to provide and coordinate product definition for Integrated Product Teams, various engineering functions, production operations, qualification/flight testing, suppliers and external customers throughout the product lifecycle. Position Responsibilities Applies an interdisciplinary, collaborative approach to lead activities to plan, design, develop and verify complex lifecycle balanced system of systems and system solutions. Leads others to evaluate customer/operational needs to define system performance requirements, integrate technical parameters and assure compatibility of all physical, functional and program interfaces. Leads analyses to optimize total system of systems and/or system architecture. Leads analyses for affordability, safety, reliability, maintainability, testability, human systems integration, survivability, vulnerability, susceptibility, system security, regulatory, certification, product assurance and other specialties quality factors into a preferred configuration to ensure mission success. Leads, develops, maintains and identifies improvements the planning, organization, implementation and monitoring of requirements management processes, tools, risk, issues, opportunity management and technology readiness assessment processes. Travel may be required up to 10% of the time; Domestically and/or interna

SAPrecruitment
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20 days ago

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! As Executive Assistant to the VP of Growth Marketing and the Director, B2B - Growth, Strategy, & Ops, you’ll provide high-level administrative and strategic support to the Growth Marketing leadership team. You’ll manage complex calendars and inboxes, coordinate leadership meetings, track action items, organize team communications and events, and handle travel and expense approvals. Acting as a trusted partner, you’ll help optimize time, streamline processes, and support operational planning across the organization. You’ll also collaborate with the CMO’s EA and cross-functional partners to drive alignment on key projects, milestones, and company events. This is a full time role based in our San Francisco Hub. What you’ll do at Figma: Provide direct support to our VP of Growth Marketing and our Director, B2B - Growth, Strategy, & Ops and the Growth Marketing team by attending leadership meetings, tracking agendas, capturing action items and following up on progress, heavy calendar management, inbox management, organizing all hands, team-wide communications, booking travel, partnering with the CMO’s EA, etc Act as the delegate for the VP & Director, signing off expenses, PO approval, and various other tooling as needed with careful attention to internal policy Be a strategic partner to the VP & Director and their leadership team with a focus on team cohesion, operations, and planning Identify areas to optimize VP & Director’s time and make recommendations in regard to time manag

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Nvidia
📍 Remote, United States• Remote
20 days ago

NVIDIA’s DGX Cloud organization is seeking a Senior Data Engineer to become part of its data team! We develop the reliable data foundation that supports fleet health, capacity, utilization, cost, reliability, and operational decision-making throughout DGX Cloud. Our platform supports engineering, operations, finance, and product teams managing and expanding large GPU fleets across cloud service providers and NVIDIA Cloud Partners. We are looking for a practical engineer and technical lead to take charge of a key part of the Navigator data platform. We develop the systems that transform distributed infrastructure telemetry and operational data into dependable, managed data products that support fleet health, capacity, utilization, cost, and operational decisions. We are seeking a hands-on, platform-minded engineer to build and evolve the systems that turn distributed infrastructure telemetry and operational data into reliable, governed data products. You will work across ingestion, transformation, data quality, platform architecture, security, observability, and self-service consumption to help make Navigator and the DGXC data platform a dependable source of truth. We do expect strong engineering fundamentals, experience operating production systems, and the ability to learn new platforms and domains quickly. What you'll be doing: Own systems end to end. For example, work from ambiguous customer and operational needs through architecture, implementation, deployment, observability, incident response, and ongoing support. Construct data pipelines and products. Such as designing and maintain batch and streaming ingestion, transformation, reconciliation, and serving paths for fleet, capacity, utilization, cost, scheduling, and operational telemetry. Build shared libraries, workflow and DAG or equivalent experience abstractions to evolve the data platform. Develop deployment tooling, data

REMOTEpythonsqlaws
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20 days ago

We anticipate the application window for this opening will close on - 24 Sep 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Design Quality Engineer I in Released Product Engineering Quality for the Wound Management portfolio provides quality engineering support for post-market and sustaining engineering activities across released medical devices. The role helps ensure that design changes, product improvements, and issue resolution activities are executed in compliance with the Medtronic Quality Management System, applicable design control requirements, and product risk management expectations. This position partners closely with design engineering, manufacturing, regulatory, and other cross-functional teams to assess product changes, support documentation updates, contribute to risk evaluations, and help maintain the safety, effectiveness, reliability, and quality of released products throughout the product lifecycle. Responsibilities may include the following and other duties may be assigned. Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials product. Collaborates with engineering and manufacturing functions to ensure quality standards are in place. Devises and implements methods and procedures for inspecting, testing and evaluating the preci

recruitmentHR
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Enterprise Operations Engineer Overview The Multimedia Services team is looking for a Senior Enterprise Operations Engineer to join the team in Pune, India. The role is focused on lifecycle refresh, transformational initiatives, events support, and service delivery as well as supporting the global team as needed. The ideal candidate is highly motivated, analytical, outcomes oriented, and is a good communicator. With the increased focus on flexible workplace of the future, you will be a key contributor to a dynamic Employee Digital Experience team to enable, connect, and empower your colleagues globally. Role Working with the Regional Operations Manager: • Participate in the planning and implementation of strategic refresh projects within the region o Collaborate with local stakeholders (e.g. end users, Real Estate Services, Network Engineering, and vendors) to simplify and modernize audio visual experiences o Facilitate final acceptance of solutions and projects to the Multimedia Services Operations Team leveraging the standard processes and documentation • Be the product owner for an audio-visual technology (e.g. video conferencing, wireless content sharing, room schedulers, or electronic bulletin boards/digital signage) • Lead resolution and problem management for video

customer service
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Vice President, Software Engineering Overview Decision Stream is Mastercard's next-generation AI-native decisioning platform, designed to power intelligent, real-time decisions across fraud, authentication, payments, and risk. Built with a startup mindset and enterprise-scale ambition, the platform combines innovation, speed, and engineering excellence to redefine decisioning across Mastercard's global ecosystem. We are seeking a visionary and hands-on VP of Software Engineering to help build and scale the platform. This leader will partner closely with Product, Architecture, AI, and Platform Engineering teams to drive technology strategy, architecture, engineering execution, and organizational growth. What You'll Do Lead Through Technical Excellence • Serve as a senior technology leader and role model for engineering teams. • Drive architecture, design, and technology decisions across distributed systems, streaming, AI, and cloud-native platforms. • Engage deeply with engineers, architects, and product leaders to solve complex technical challenges. • Influence engineering standards, software quality, and operational excellence. Build and Scale the Platform • Help shape and deliver a highly scalable, resilient, and secure decisioning platform operating at Mastercard scale. • Balan

kubernetesairecruitment
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20 days ago

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Data Scientist II Role Overview Build and productionize enterprise-grade AI and Generative AI solutions for Mastercard. This role combines strong software engineering with model fine-tuning, Databricks-based ML engineering, AWS deployment, and end-to-end MLOps. Key Responsibilities Design, develop, test, and maintain scalable AI/ML applications, APIs, and reusable engineering components. Fine-tune and evaluate foundation models using techniques such as LoRA, QLoRA, PEFT, and supervised fine-tuning. Build RAG solutions, embeddings workflows, vector-search applications, and AI agents. Create end-to-end ML pipelines for data preparation, training, evaluation, deployment, monitoring, and retraining. Use Databricks, PySpark, MLflow, Unity Catalog, Workflows, Vector Search, and Model Serving for governed model development and operations. Implement CI/CD, automated testing, observability, model monitoring, and production support practices. Partner with data science, engineering, product, security, privacy, and governance teams to deliver reliable and responsible AI solutions. Required Skills & Experience 3–4 years of experience in AI/ML engineering, software engineering, data science, or a related field. Strong Python, SQL, object-or

pythonsqlaws
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Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Counsel, Services - Privacy, AI & Data Responsibility Overview Mastercard is seeking a Senior Counsel to serve as a dedicated Canadian privacy and data responsibility counsel supporting Mastercard’s products, services, and go-to-market activities in Canada. This role will provide practical, business-oriented legal advice on Canadian privacy, AI, data protection, consumer protection, and related regulatory requirements, with a primary focus on enabling Canadian product launches and supporting remediation of existing products, services, processes, and controls to meet Canadian legal and regulatory expectations. Role The Senior Counsel will work closely with product, regional, regulatory, commercial, and global privacy stakeholders to help Mastercard bring innovative products and services to the Canadian market in a responsible, compliant, and scalable way. The role will support the identification, prioritization, and implementation of compliance controls for Canadian requirements. You will: Serve as the Canadian Data Protection Officer for our Services business Act as the lead legal advisor on Canadian privacy, AI, data protection, consumer protection, and related regulatory matters. Provide practical legal guidance to product, business, and legal teams on Ca

airecruitment
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M
20 days ago

We anticipate the application window for this opening will close on - 16 Oct 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life The Quality Engineering function within Service and Repair is responsible for ensuring compliance, product quality, supplier quality technical support and continuous improvement across service center and field service operations. This team partners closely with Engineering, Regulatory, Supplier Quality, Post-Market Quality, and Operating Units to support quality system requirements, continuous improvement initiatives, supplier management, audit readiness, and the introduction and sustainment of products throughout the service lifecycle. The Service & Repair Quality Engineer II provides quality engineering support for a global Service and Repair organization. This role partners cross-functionally to maintain compliance with quality system requirements, support daily operations, drive resolution of quality issues, support supplied products and processes, and ensure audit readiness across service center and field service activities. The Quality Engineer II also plays a key role in Corrective and Preventive Action (CAPA) activities, process validation efforts, and continuous improvement initiatives that support operational performance and product quality. This role is based in Rice Creek, Minnesota and requires onsite presence 5 days per we

recruitmentHR
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M
20 days ago

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Data Scientist What is the opportunity? We are seeking a highly skilled and motivated Data Scientist to join our Cyber Analytics team within the Security Solutions Data Science organization. This role is critical to driving advanced analytics initiatives, improving fraud detection capabilities, and supporting strategic decision-making across cybersecurity and payment fraud domains. What will you do? • Gain subject matter knowledge on web application security, commonly exploited cyber vulnerabilities, and methods of online and payment card fraud including the common points of purchase for compromised cards. • Build, develop, and maintain innovative data-driven analytical solutions, including predictive models and machine learning algorithms, on large volumes of data to support analytics and reporting needs across products, markets, and services. • Competently handle large datasets, sifting for patterns and trends and translating those insights into technical rules and solutions. • Combine cybersecurity and transaction data into new and insightful views of fraud and vulnerability across the Mastercard network. • Collaborate with cross-functional teams including product, engineering, and operations to understand product, usage, and data pipelines as well as delivering scalable solutions. • T

pythonsqlmachine learning
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Work Flexibility: Field-based Sales Representative - Interventional Spine (IVS) Step into a field-based sales role focused on supporting physicians, hospitals, ambulatory surgery centers, and healthcare providers with Stryker’s Interventional Spine solutions. In this role, you will manage a sales territory, support clinical procedures, and help customers evaluate technologies designed for spine and pain management applications. This is an opportunity to combine consultative selling, clinical support, and territory management in a fast-paced healthcare environment. IVS Product Portfolio: Stryker | Interventional Spine What You Will Do Promote and sell Interventional Spine products within an assigned geographic territory to achieve sales and revenue objectives. Build relationships with physicians, nurses, administrators, and clinical staff to support account growth and customer retention. Support product evaluations, procedures, and clinical cases in operating rooms, procedure suites, and ambulatory surgery centers. Educate customers on product features, clinical applications, and economic considerations to support purchasing decisions. Identify new business opportunities and develop territory plans to increase account penetration and market share. Monitor territory performance, sales activities, and account trends, providing regular updates to leadership. Coordinate case coverage, inventory management, and customer support activities to ensure a high level of service. Maintain knowledge of product offerings, competitive solutions, and industry trends to effectively support customer needs. What You Will Need Required Q

D
20 days ago

As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: Experienced in 4+ years of Deal Desk experience Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company Knowledgeable of revenue recognition principles Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong in your attention to detail and communication skills Able to work independently and multi-task in fast paced, high pressure environment Data-driven with strong quantitative skills Analytical with the ability to approach a problem from multiple perspectives Bonus Points: Experience with Salesforce and CPQ Advance level with MS Excel or similar. Datadog values people from all walks of l

aisalesforceExcel
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