Product Support Specialist Jobs

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 Role Overview We’re seeking a Principal Frontend Engineer to drive the long-term technical vision for frontend engineering at ClickUp. In this role, you will lead architectural strategy across major product surfaces, solve company-wide frontend challenges, and influence how teams build and ship at scale. You will partner deeply with engineering, product, design, backend, and integrations leadership to ensure ClickUp’s frontend systems remain fast, reliable, and adaptable as the business grows. This is a hands-on technical leadership role for someone who can operate at both strategic and implementation levels, especially in a high-growth, fast-paced environment. What You’ll Do Define and drive frontend architecture strategy across product areas and platform investments Lead the design of scalable, performant systems in Angular 2+ and React that support rapid product development Solve complex cross-team technical challenges related to performance, state management, scalability, and developer productivity Partner with backend and integrations teams to shape end-to-end architecture for major features and systems Raise the bar for quality, testing, maintainability, and engineering rigor across the frontend organization Provide technical leadership on the highest-impact initiatives and unblock teams working through ambiguous or difficult problems Guide teams toward pragmatic decisions that support both speed and long-term product quality Mentor senior and staff engineers, and help shape frontend engineering culture and standards Influence roadmap and organizational decisions through strong technical judgment

About Sentry Software runs the world and the pace is faster than ever. Sentry helps developers fix errors and performance issues before users notice, so teams can spend less time firefighting and more time building. Trusted by 200,000+ organizations, Sentry is today’s application monitoring standard and our team is building its AI-native future. About the role Sentry's European Sales Engineering team is an established and growing team, expanding to keep pace with rising demand across the region. As a member of the team, you will be a crucial lever in helping our customers realize value from Sentry products. From providing technical demonstrations to advising customers on implementation best practices, you're all-in to make the customer wildly successful. Please note that this is a 12 month fixed-term contract. In this role you will You'll partner closely with Sales, Customer Success, and Product to guide customers from first technical touchpoint through to long-term adoption. Day to day, that looks like: Bring technical expertise to customer demos, trials, implementations, and tickets Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: "how-to" articles and/or videos on specific functionality of the product) Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer's voice and drive improvements in the product Attend conferences on occasion, speaking with prospects that visit our booth You'll love this job if you Enjoy talking about technology and interfacing with engineers and engineering leaders Appreciate working on a variety of projects with customers from lots of different industries Love flexing your creative brain by developing resources and content from scratch (code samples, demos, sales-consumable co

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Engineering Manager on the FINT (Financial Intelligence) team within FinHub in the Platform group, you'll lead the engineers building the account and transaction history infrastructure that underpins every Coinbase product. FINT owns the universal account primitive, the real-time transaction history engine, and the internal developer experience platform for FinHub. You'll guide your team through a critical inflection point: re-architecting these foundational systems for the next decade of scale while enabling new financial products like sub-accounts, retirement accounts, and agentic trading experiences. What you'll do: Lead and grow a team of 6 engineers across multiple levels, coaching on technical excellence, career development, and organizational impact Drive the re-architecture of core account and history systems to support new product primitives and higher throughput demands at Coinbase's next stage of growth Own the Finhub Tools roadmap, building internal UIs, dashboards, and agentic workflows that accelerate engineering and operations teams across the company Shape architectural decisions across distributed systems, streaming pipelines, and full-stack tooling, fostering a culture of high-quality code and thorough design reviews Collaborate with product, finance, and engineering leadership to define and execute a quarterly roadmap, breaking complex infras

Client Onboarding Manager – Inference & Agentic AI | Paytm (Noida) About the Role Paytm is a pioneer of digital payments in India, serving over 450 million consumers and 45 million merchants across payments, financial services, and commerce. Over the years, Paytm has built deep in-house capabilities across technology, data, and operations to operate at scale with high reliability. Paytm is building a full stack AI platform focussed on Inference and Agents, enabling large enterprises to deploy AI driven automation across sales, service, operations, and analytics. The Inference and Agentic AI team operates as a cross functional unit spanning engineering, product, data science, business management, and sales, and owns the full lifecycle of AI solutions from opportunity discovery to deployment and scale. Key Responsibilities Own client onboarding from sales handover to go-live. Understand client workflows, systems, and integration requirements. Coordinate with Product, Engineering, and Client teams for seamless deployment. Manage onboarding timelines, milestones, and stakeholder communication. Conduct client training sessions and drive product adoption. Track onboarding KPIs, client satisfaction, and implementation success. Gather client feedback and support continuous product improvements. Ideal Candidate 2–5 years of experience in Client Onboarding, Implementation, Customer Success, or Solutions Engineering. Experience in SaaS, Fintech, Enterprise Technology, or AI products preferred. Good understanding of APIs, integrations, CRM systems, and enterprise workflows. Strong project management, problem-solving, and stakeholder management skills. Excellent communication and client-facing abilities. Bachelor’s degree in Engineering, Business, or related field. Location: Noida Why Join? Be part of Paytm’s fast-growing AI business and work closely with enterprise clients to deliver cutting-edge AI-driven automation solutions at scale.

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life A career at Medtronic is like no other. We’re purposeful. We’re committed. And we’re driven by our Mission to alleviate pain, restore health and extend life for millions of people worldwide. The Sr. Manufacturing Engineer is responsible for leading and supporting manufacturing process development, optimization, and continuous improvement efforts to ensure safe, efficient, and high-quality production. This role provides technical expertise for process design, equipment implementation, troubleshooting, and validation while partnering cross-functionally with Operations, Quality, Supply Chain, and R&D to drive manufacturing excellence. The Sr. Manufacturing Engineer serves as a subject matter expert and technical leader, helping to improve productivity, reduce cost, enhance product quality, and support new product introductions and manufacturing scale-up. The role also evaluates and implements process improvements, advanced technologies, and engineering solutions that strengthen operational performance and compliance. Responsibilities may include the following and other duties may be assigned. Designs manufacturing processes, procedures and production layouts for assemblies, equipment installation, processing, machining and material handling. Designs arrangement of machines within plant facilities to ensure most efficient a

Use Your Power for Purpose Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need when they need them. What You Will Achieve Take responsibility for individual contributions to team deliverables, fostering a positive team environment, and representing the work group within department teams. Manage personal time and professional development, prioritize workflow, and assist less-experienced colleagues in prioritizing their tasks. Complete various assignments based on established procedures, identify process improvements, troubleshoot issues, and provide direction and training to team members. Share knowledge within and across multiple work groups. Proactively identify and resolve non-routine problems, making decisions between multiple options in a structured environment. Work under general supervision, independently complete recurring assignments, and refer new or unusual problems to the supervisor. Ensure non-standard work is reviewed for sound technical judgment and adhere to Pfizer standards, guidelines, and values, while training others. Provide input on equipment installation, start-up, operation, and troubleshooting to support new product introductions into sustaining operations. Complete tasks according to Standard Operating Procedures and batch records, using Lean Tools daily to optimize efficiency and drive Continuous Improvement and Zero Defects. Maintain a safety-oriented, GMP-compliant work environment, train colleagues, investigate operational deviations, implement corrective acti

Use Your Power for Purpose Our breakthroughs would not make it to the hands of patients without our pharmaceutical manufacturing team. We rely on a team of dedicated and agile members who understand the importance and impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and always look to improve outcomes. You will help to ensure that patients and physicians have the medicines they need when they need them. What You Will Achieve Take responsibility for individual contributions to team deliverables, fostering a positive team environment, and representing the work group within department teams. Manage personal time and professional development, prioritize workflow, and assist less-experienced colleagues in prioritizing their tasks. Complete various assignments based on established procedures, identify process improvements, troubleshoot issues, and provide direction and training to team members. Share knowledge within and across multiple work groups. Proactively identify and resolve non-routine problems, making decisions between multiple options in a structured environment. Work under general supervision, independently complete recurring assignments, and refer new or unusual problems to the supervisor. Ensure non-standard work is reviewed for sound technical judgment and adhere to Pfizer standards, guidelines, and values, while training others. Provide input on equipment installation, start-up, operation, and troubleshooting to support new product introductions into sustaining operations. Complete tasks according to Standard Operating Procedures and batch records, using Lean Tools daily to optimize efficiency and drive Continuous Improvement and Zero Defects. Maintain a safety-oriented, GMP-compliant work environment, train colleagues, investigate operational deviations, implement corrective acti

About Highnote Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an embedded finance company that sets the standard in modern card platform management. As an all-in-one card issuer processor and program management platform, we provide digital-first organizations with the flexibility to seamlessly issue and process payment cards, embed virtual and physical card payments, and integrate ledger and wallet functionalities—empowering businesses to drive growth and profitability. We’ve raised $145M+ and have grown our team to 140+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 25+ US states. Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet. We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen. Job Description The Data Platform Team is part of the Data Organization and is responsible for designing and building modern scalable, secure and reliable data platforms and data pipelines. With the data platforms, we will be able to serve the product/customer data needs, improve operational efficiency and increase revenue. What you’ll be doing Building secure and scalable data platforms that support our product/customer needs and power data driven decision making. Writing high quality and robustly tested code, mostly in Java and Python. Understanding business/data needs and growth to build the right solutions. Documenting your work to support our rapidly-scaling company. Interfacing with internal business stakeholders and technology partn

A BOUT TIDE At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love. Tide facts: Tide is available for UK, Indian, German and French SMEs Over 2 million members across UK and India Over $300 million raised in funding Over 2,800 Tideans globally Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026 We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg ABOUT THE TEAM: The Financial Reporting & Control (FRC) team is responsible for the day to day bookkeeping and financial reporting of Tide’s India entities. The team ensures the accuracy, integrity and timeliness of the India entities’ financial results, working closely with FP&A, Treasury, Risk and the wider business to support Tide’s continued growth. ABOUT THE ROLE: As the Group Financial Controller within the FRC team, you will lead a team of Financial Controllers responsible for the financial results of Tide’s India’s entities. You will play a central role in partnering with business and product teams to support the development of new products and the design of robust back-end accounting processes, while driving fo

Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds…. ClinChoice is searching for a Regulatory Affairs Associate Consultant for 12 months Contract with possibility of extension to join one of our clients. ClinChoice is a global full-service CRO with a strong focus on quality, professional development, and supportive culture. As a client-facing role, we are looking for confident candidates with the ability to work independently whilst establishing a high-trust environment with the client’s counterparts. Responsibilities · Accountable for aligned markets for required regulatory in-scope ancillaries and samples · Understand aligned markets regulatory ancillary requirements · Manage aligned markets ancillary and samples requests are completed per agreed timelines in support of planned regulatory submissions · Manage in a matrix environment with effective communication across multiple functions · Escalate to Client and Contractor point of contact when timelines may not be reached. · Maintain Clients systems and process throughout processing of request to ensure real time reflection of request is visible to all users. Minimum requirements 3+ years Regulatory experience Demonstrated ability to support international product approval Demonstrates ability to work within a demanding environment with a strong focus on quality and timelines. Proven technical aptitude and ability to quickly learn and apply new software, regulations and quality standards. Can demonstrate leadership and team skills. Advanced Microsoft Office Suite skills. Highly efficient communicator. Acts decisively and seizes ac

Role Overview Build the software services that power products, platforms, and better business decisions. As a Software Engineer II, you’ll develop scalable backend applications, APIs, integrations, and AI-enabled features using Python and cloud technologies. You’ll contribute to solutions from design through production, helping improve reliability, performance, security, and developer productivity. This is an opportunity to solve meaningful engineering challenges, grow your technical ownership, and collaborate with experienced engineers across the development lifecycle. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Design and build scalable backend services, REST APIs, integrations, and reusable software components using Python and, where relevant TypeScript. Develop data ingestion, transformation, service-to-service communication, and automation capabilities that support reliable product experiences. Contribute to AI-enabled features and use AI development tools responsibly to improve coding, testing, research, documentation, and delivery. Apply sound engineering practices across architecture, performance, security, testing, debugging, and maintainability. Deploy and operate services using AWS and CI/CD workflows, contributing to monitoring, troubleshooting, documentation, and continuous improvement. Partner with engineers and cross-functional colleagues through design discussions, code reviews, technical problem-solving, and knowledge sharing. These are the essentials you’ll need to get an interview 3–5 years of professional experience building and delivering production software in an agile environment. Strong hands-on experience with Python and backend development, including APIs, integrations, or service-oriented applications. Experience working with cloud platforms, preferably AWS, and familiarity with deployment or CI/CD practices. Working knowledge of software design principles, testing, debugging, performance optimization, an

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Operations Senior Associate reporting to the Chief Operating Officer of CB Payments Ltd., you'll be the operational backbone of Coinbase's UK business. You'll own CBPL's financial promotions and asset listings process, lead local product governance, and drive customer experience improvements that shape how Coinbase grows in the UK market. What you'll do: Own and run the end-to-end Financial Promotions and Asset Listings approval workflow for the UK, acting as first-line approver under the three lines of defence model and maintaining a clear audit trail across all in-scope channels Build, improve, and scale UK operational processes and workflows, identifying inefficiencies and driving automation to support new product launches and an evolving regulatory landscape Lead the UK product governance process, coordinating launch timelines and facilitating local stakeholder reviews to ensure new products meet CBPL's regulatory and operational requirements before go-live Prepare governance and senior stakeholder reporting materials that provide clear visibility of financial promotions activity, operational performance, and key risks to ExCo, Board, and Operational forums Partner with the central Customer Experience team to shape and deliver local UK CX initiatives focused on improving onboarding, support outcomes, and customer satisfaction Required Skills and Expe

About Supabase Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. About the role Supabase is scaling its AWS partnership across multiple go-to-market motions, and gaming is one of the fastest-moving. This role owns the AWS gaming segment end to end, driving adoption of Supabase within game studios building on AWS, and managing the technical and commercial relationship with AWS's gaming ecosystem (GameLift, gaming ISVs, and gaming-focused SI/SA teams). You'll work closely with our SI partner ecosystem (including gaming-focused system integrators) on feature enhancements, run co-sell motions with AWS gaming account teams, and build the pipeline that proves out gaming as a durable growth motion for the AWS relationship. What you'll do Own the AWS gaming segment strategy and roadmap Manage relationships with AWS's gaming team (GameLift, gaming ISV/partner org) and gaming-focused AWS SAs Drive the SI partnership motion with gaming systems integrators -- including scoping technical gap analyses (SDK coverage across Unity, Unreal, Godot), negotiating MNDAs/agreements, and managing joint GTM plans Build and run co-sell pipeline with AWS gaming account teams through ACE Identify and close gaps in Supabase's gaming-specific product story (SDK support, real-time/multiplayer patterns, missing feature parity vs. incumbents) Represent the gaming motion in AWS SCA/funding conversations, providing data and narrative to support investment asks Partner with product marketing on gaming-specific content, case studies, and launch narratives Who you are 3-5+ years in partnerships, alliances, or business development, ideally with AWS or another hyperscaler Experience working with or in the gaming industry (studios, publishers, or gaming-focused ISVs/SIs) a strong plus Track record

At Secureframe , we are not just a company; we are at the forefront of revolutionizing cybersecurity compliance. Recognized as one of the industry's most innovative and trusted providers, Secureframe has consistently received accolades for our advanced technology solutions and commitment to excellence. With a robust portfolio of products that safeguard thousands of businesses worldwide, we have been featured in major publications such as Forbes’ next billion dollar startups , TechCrunch, and The Wall Street Journal for our transformative impact on the way companies achieve and maintain compliance standards. As we continue to grow, our mission remains clear: to provide seamless, secure solutions that enable businesses to focus on what they do best. Joining Secureframe means becoming part of a team dedicated to professional excellence and continuous learning in an environment that values creativity and forward-thinking. Secureframe is backed by top VCs including Kleiner Perkins, Accomplice, Gradient Ventures (Google’s AI Fund), BoxGroup, Village Global, and many more. As a Senior Federal Compliance Manager test. Secureframe highly values having employees working in-office to foster a collaborative work environment and company culture. For office-based employees (employees who live within a defined radius of a Secureframe office), Secureframe considers working in the office, approximately 30% of the time under current policy, to be an essential function of the employee's role. Benefits Medical, dental, and vision benefits for you and your dependent(s) Flexible PTO 401(k) Paid family leave Ground floor opportunity as an early member of the team ‍What you’ll do Lead scoping, architecting, and isolating environments to ensure future product development is inherently meeting NIST requirements Lead internal FedRAMP assessments, including NIST 800-53 and FedRAMP 20x Enhance the Secureframe product to improve support for FedRAMP 20x requirements and continuous automation Coll

About Ramp Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. About the Role This role will serve as Ramp's first international legal counsel in London, providing day-to-day support on product, regulatory, commercial, employment, corporate, and operational issues as Ramp builds out its European presence. They will partner closely with the U.S. Legal and Compliance teams to ensure consistency across jurisdictions while adapting Ramp's approach to local law and market practice. This is a hybrid role suited to someone comfortable moving between regulatory work and broad-based business/operational counsel in a fast-moving environment. What You'll Do Advise on legal and regulatory matters across Ramp’s UK and EU financial technology operations, including payment services licensing, commercial, and data protection matters. Negotiate and draft commercial agreements supporting European operations, including bank-partner arrangements and customer-facing terms tailored to local law requirements. Partner with Product, Compliance, Risk, Finance, and Marketing teams to structure and launch new products, payment flows, and