Program Operations Lead Jobs

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time, others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely. This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. This position is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands. GoDaddy is not currently considering candidates for this role in California, Seattle, or NYC. Join Our Team... We are seeking a highly skilled Senior Security Engineer to join our advanced Security Operations team. This role is focused on leading complex incident response and forensic investigations across Windows, macOS, Linux, and AWS environments while helping modernize security operations through automation and AI-driven capabilities. The ideal candidate is a hands-on security expert with deep AWS security expertise, strong threat detection and digital forensic skills, and experience leveraging AI and machine learning technologies to improve detection, response, and operational efficiency. You will play a key role in protecting critical assets, conducting high-impact investigations, mentoring team members, and driving the evolution of our security program against sophisticated and emerging threats. What You'll Get to Do... Lead high-priority incident response and forensic investigations, serving as the primary escalation point for advanced analysis, containment, recovery, root cause determination, and executive-level reporting. Drive threat detection and response across AWS, Windows, macOS, Linux, and endpoint security platforms, leveraging services such as GuardDuty, Security Hub, Detective, CloudTrail, IAM, VPC Flow Logs, and SentinelOne. Conduct malware analysis, host and cloud forensics, evidence collection, and threat hunting activi

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We are seeking a strategic and analytically-driven Senior Manager, Web Strategy to set the direction for how Smartsheet's web presence drives pipeline. This role owns the intersection of organic search, answer engine optimization, and demand-oriented web strategy — translating business priorities into a cohesive program that generates measurable pipeline contributions. You will act as a strategic leader for a high-performing globally distributed and matrixed SEO team within the Digital Demand organization and drive alignment with cross-functional partners across Web Development, UX Design, Campaign, and Marketing Operations to accelerate organic growth and pipeline impact. You will report to the VP of Digital Demand Marketing, based remotely within the US. You Will: Own and Define SEO & AEO Strategy Own the SEO and AEO strategy for Smartsheet, setting the content themes, keyword priorities, and channel approach that connect organic search to pipeline generation Define and maintain the program's north star metrics — moving beyond traffic and rankings to pipeline contribution as the measure of success Drive answer engine optimization strategy, ensuring Smartsheet content is positioned to perform in AI-powered search and answer surfaces Translate SEO/AEO priorities into a content roadmap that the team can execute against, with clear connections to broader campaign and demand programs Stay ahead of algorithm changes, platform shifts, and competitive movements — and adjust strategy accordingly Drive Demand Strategy

Datadog is seeking a Director, Technical Account Management (TAM) for the EMEA region to join our high-growth organization and world-class Technical Post Sales (TPS) Team. You will own the strategy, growth, and execution of a team of 25–30 today, with a clear mandate to scale to 50–70+ over the next two to three years. You will be building organizational infrastructure, developing first-line leaders, and establishing scalable processes before they're needed. TAMs are technical experts who provide paid "white glove" technical services to our largest customers, supporting adoption and providing guidance across the comprehensive Datadog product suite. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value. This is a senior leadership role where you will set the technical post-sales vision for all of EMEA, own executive relationships with key accounts, evangelize the TPS offering at scale, and grow services revenue across the region. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Scale the EMEA TAM organization from 25–30 to 50–70+, hiring first-line leaders, designing team structures, and building systems that sustain quality through rapid growth. Lead a team of managers and senior TAM ICs across EMEA, ensuring customer success, retention, and expansion at high standards of technical delivery. Own the commercial strategy for the TPS program, partnering with Sales to position, price, and sell TAM services as a core part of the Datadog value proposition. Define and execute regional OKRs aligned with global TPS goals, driving accountability through your leadership team each quarter. Lead executive-level recruiting and build a leadership pipeline from within, developing managers who can in turn scale thei

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Legal Ops Associate, OC Management on the Legal Operations team, you'll build and run the systems and processes that power Coinbase's outside counsel spend and management program. This team drives operational excellence across the Legal department by leveraging technology, automation, and AI-first workflows to manage vendors, budgets, and e-billing at scale. You'll partner closely with the Sr. Manager, Outside Counsel Spend & Strategy to optimize how Coinbase engages, evaluates, and pays outside counsel, directly impacting cost efficiency and program effectiveness. What you'll do: Build and enhance automated, AI-first processes for legal e-billing and outside counsel management, driving operational excellence across the program. Drive implementation of OC spend strategy, including reviewing and benchmarking law firm billing rates and fee structures against industry standards and peer companies. Own the monthly accruals process and legal vendor onboarding workflows, ensuring accuracy and timeliness in close partnership with FP&A. Administer and maintain the legal e-billing system (Brightflag), serving as the team's resource for system optimization and stakeholder training. Analyze OC spend data to produce reports, scorecards, and actionable insights that inform program improvements and leadership decisions. Partner cross-functionally with FP&A, Sourci

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Compliance within CX Global Financial Crimes Operations (GFCO), you'll join the Functional Lead team, a high-performing group responsible for ensuring Coinbase's compliance operations programs across Transaction Monitoring (TM), Screening, and Enhanced Due Diligence (EDD) operate effectively and efficiently. You'll own the compliance content function across all three pillars, lead a small team of contractors, and serve as an operational program manager for the TM function. You'll drive measurable efficiency gains by embedding AI into compliance content operations while maintaining rigorous quality standards. What you’ll do: Own the end-to-end content lifecycle across TM, Screening, and EDD, managing intake, prioritization, creation, review, approval, publishing, and change communication for all procedural content, guidance documents, and job aids Lead a small team of 2-3 contractors, assigning work, setting priorities, and ensuring consistent quality and delivery against deadlines Drive program management for the TM function, hosting weekly change management meetings, tracking the book of work, resolving blockers, and reporting progress to senior leadership Build and deploy AI agents and automated workflows to scale content production, streamline intake processes, and reduce manual effort across daily operations Partner cross-functional

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Risk & Monitoring Analyst IV on the Operational Risk and Controls (ORC) team within Global Financial Crimes Operations (GFCO), you'll own quality assurance reviews of TMS investigations that support Coinbase's AML/CFT program. You'll strengthen consistency in case execution, surface procedural gaps, and partner across Operations, Compliance, Analytics, and Learning & Development to turn quality insights into measurable operational improvements. What you'll do: Review TMS cases against established QA rubrics, including core sampling for regulatory filings (SARs) and risk-based sampling across priority compliance areas. Lead calibration sessions, office hours, and structured analyst support to drive consistency and deepen understanding of complex procedural requirements. Conduct root cause analysis on thematic quality issues and translate findings into actionable recommendations for process, training, and procedural updates. Partner with second line of defense stakeholders and deliver timely, well-supported responses to review and audit findings. Build and present weekly metrics, dashboards, and trend analyses that highlight risks, performance themes, and improvement opportunities to senior stakeholders. Train new joiners, validate practice cases, and provide structured feedback to accelerate analyst readiness and quality performance. Required Skills and E

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Professional Services team exists to drive the adoption of Stripe capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately. Accelerate is a dedicated Stripe onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical—eliminate friction, reduce implementation risk, and accelerate time-to-revenue. What you'll do Stripe is launching Stripe Delivery Centers—a brand new global team to design, implement, and grow Stripe operations for the next decade. We're looking for dynamic and curious people who have a passion for solving global user issues, building operations, and driving process improvements, and who want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you. As an Onboarding Specialist, you are the technical guide for users during their first 90 days

About the Team Equity Administration at OpenAI is responsible for the operational foundation of our equity programs. Our team ensures equity data and reporting are reliable, our systems and integrations are resilient, and our processes and controls are built to scale globally. We work cross-functionally with Legal, Finance/Accounting, Payroll, Tax, People, and key vendors to uphold compliance requirements and enable equity strategy as the company evolves. About the Role We’re looking for an experienced Senior Manager, Global Equity Administration to lead the end-to-end equity program for a subsidiary, with a focus on high-quality execution, scalable processes, auditable controls, and reliable equity systems. You will be hands-on in day-to-day equity administration and help improve how we operate as we scale. You will report to the Head of Equity Administration and partner closely with Legal, Equity Programs, Compensation, Tax, Payroll, and Finance to ensure equity operations are accurate, timely, and employee-friendly. Location: This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Execute end-to-end employee equity administration across key lifecycle events (new grants, vesting/RSU releases, option exercises, and related transactions). Run recurring operational cycles by managing timelines, checklists, stakeholder inputs, and issue resolution. Produce audit-ready equity reporting and support accounting, compliance, and reporting needs with accurate, well-documented data. Build and maintain automated reporting (scheduled reports, dashboards, reconciliations) to reduce manual effort and improve speed and accuracy. Support equity system operations (Shareworks or comparable) including troubleshooting, configuration updates, permissions, report builds, and workflow maintenance. Partner with Internal Controls to keep process documentation, narratives,

About the Team The Corporate Security team supports the safety, security, and resilience of OpenAI employees globally. The Travel Security function helps employees travel safely and confidently while enabling business activity in a complex and fast-changing operating environment. About the Role As Travel Security Manager, APAC, you will own the regional delivery and continued development of OpenAI's travel security program across Asia-Pacific. You will support the full travel risk management lifecycle, from pre-travel assessment and preparation through active-trip monitoring, incident response, traveler accountability, and post-incident learning. Reporting to the Global Travel Security Manager, you will be the regional lead for travel security matters across APAC. You will work closely with Corporate Security, Protective Intelligence, Finance, People, Legal, Immigration, Global Mobility, Communications, Information Security, and external providers. This is a hands-on role for a seasoned travel security professional. You will independently manage complex cases, advise leaders on risk-based travel decisions, support travelers during incidents and crises, and build scalable regional processes. Broad APAC experience is important, and deeper operating experience in East Asia is particularly valuable. Travel across APAC and occasionally to other regions is expected to comprise approximately 25% of the role. In this role, you will: Own day-to-day travel security operations across APAC, including high-risk travel reviews, traveler briefings, monitoring, escalation, incident response, and traveler accountability. Produce clear, intelligence-led risk assessments, advisories, decision briefs, and practical mitigation options for employees and senior stakeholders. Work with intelligence analysts and external providers to monitor geopolitical, security, health, environmental, and transport risks and turn changing information into timely operational decisions. Lead the travel sec

About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Through strategic partnerships and self-built campuses, we are scaling one of the world's fastest-growing AI infrastructure platforms. The Supply Chain organization ensures critical infrastructure components—from compute systems and networking equipment to integrated rack solutions—are sourced, manufactured, qualified, and delivered with the speed and reliability required to support frontier AI development. We partner closely with Hardware Engineering, Manufacturing Quality Engineering, Infrastructure Delivery, Hardware Operations, Finance, and suppliers worldwide to build a resilient, scalable supply chain capable of supporting rapid infrastructure expansion. As Industrial Compute continues to grow, Supply Chain serves as the operational bridge between engineering innovation and large-scale infrastructure deployment. About the Role We are seeking a Supply Chain Manager to lead strategic execution across sourcing, supplier operations, manufacturing quality, and infrastructure delivery for OpenAI's AI infrastructure portfolio. This role will oversee a multidisciplinary team responsible for strategic sourcing, manufacturing quality engineering, and technical program management while partnering closely with engineering, finance, hardware operations, and deployment teams. You will drive supplier strategy, manufacturing readiness, production planning, quality performance, and operational execution across the full hardware lifecycle. Success requires balancing long-term supplier strategy with day-to-day execution. You'll establish scalable operating mechanisms, strengthen supplier partnerships, manage complex cross-functional programs, and ensure OpenAI can rapidly deploy AI infrastructure without compromising quality, cost, or reliability. This is a people leadership role responsible for developing a high-performing organization while driving operati

About the Role OpenAI’s brands are trusted by hundreds of millions of users around the world. As awareness and adoption of OpenAI’s products continue to grow, so does the volume and sophistication of brand abuse, including impersonation, scams, copycat applications, fraudulent websites, social media misuse, and other forms of online infringement. We are seeking an experienced Brand Protection Manager to build and operate OpenAI’s global brand protection program. This role will lead efforts to identify, prioritize, and address misuse of OpenAI’s brands across websites, social media platforms, app stores, marketplaces, advertising networks, and other online ecosystems. The ideal candidate combines strong operational execution, investigative instincts, and program management skills. They are comfortable working across Legal, Marketing, Comms, Security, Trust & Safety, and external partners to address emerging threats and develop scalable enforcement programs. This role will lead OpenAI’s Brand Protection & Operations function and help ensure that OpenAI’s brands remain trusted, protected, and resilient as the company continues to grow globally. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Build and operate OpenAI’s global brand protection program. Monitor and respond to misuse of OpenAI brands across websites, social media, marketplaces, app stores, advertising platforms, and emerging online ecosystems. Develop and manage programs to protect OpenAI products, services, and associated brands. Coordinate investigations and enforcement efforts across online and offline channels. Partner with product, marketing, security, trust & safety, and legal teams to address brand abuse and emerging threats. Develop enforcement playbooks, prioritization frameworks, and escalation processes. Manage relationships with brand protection vendors, mon

About the Team Our Robotics team is focused on unlocking general-purpose robotics and pushing towards AGI-level intelligence in dynamic, real-world settings. Working across the entire model stack, we integrate cutting-edge hardware and software to explore a broad range of robotic form factors. We strive to seamlessly blend high-level AI capabilities with the constraints of physical systems to improve peoples’ lives. About the Role We're seeking talented Robotics Software Engineers to expand our robotics data collection and evaluation program. This highly technical role involves designing, implementing, and optimizing software solutions across diverse robotics hardware. You'll work closely and collaboratively with multidisciplinary teams; including software, hardware, research, and operations - to drive advancements in our robotic systems. This role is based in San Francisco, CA, and requires in-person 4 days a week. In this role, you will: Help develop and grow our data collection labs, owning the entire integration lifecycle, from identifying and sourcing new hardware to collaborating with mechanical and electrical engineers on setup, software integration, and operational deployment. Develop innovative robot control interfaces suited to a variety of morphologies, environments, and tasks. Collaborate closely with research and engineering teams to develop automation tools and machinery that facilitate the evaluation of advanced robotic policies. Lead the design and implementation of data collection, visualization, and quality control processes. You might thrive in this role if you: Have 5+ years of professional software engineering experience developing and shipping production-quality systems in robotics or hardware-integrated environments. Have extensive experience integrating and deploying industrial automation systems, off-the-shelf robotics platforms, or custom hardware into production environments. Bring hands-on experience delivering production-quality software

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING What do you think about food from the guest's first impression of the last bite? Are you as comfortable talking about food cost and labor efficiency as you are developing menus that excite people? Can you build a kitchen culture that performs under pressure and takes pride in what they put out? We are looking for an Executive Culinary Manager who leads a culinary operation with both creativity and business discipline. Someone who develops their team drives quality and consistency at scale and brings an operator's mindset to every decision. The food here matters. It is part of the experience, not an afterthought. If you want to lead a culinary program people talk about, bring your standards here. THE ROLE The Executive Culinary Manager leads all culinary operations at the venue, ensuring guests receive exceptional, consistent, best-in-class dining experiences. This role requires two critical skill sets: deep

ABOUT TOPGOLF Topgolf is a sports entertainment company that has changed how millions of people experience golf and where you can build a serious career. Our venues are high-energy, high-volume environments where performance matters and results are visible. Every day, we bring together golf, food and beverages , events, and entertainment into one experience that keeps guests coming back. WHAT WE’RE SEEKING What do you think about food from the guest's first impression of the last bite? Are you as comfortable talking about food cost and labor efficiency as you are developing menus that excite people? Can you build a kitchen culture that performs under pressure and takes pride in what they put out? We are looking for an Executive Culinary Manager who leads a culinary operation with both creativity and business discipline. Someone who develops their team drives quality and consistency at scale and brings an operator's mindset to every decision. The food here matters. It is part of the experience, not an afterthought. If you want to lead a culinary program people talk about, bring your standards here. THE ROLE The Executive Culinary Manager leads all culinary operations at the venue, ensuring guests receive exceptional, consistent, best-in-class dining experiences. This role requires two critical skill sets: deep culinary expertise and strong peo