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Programs Operations Lead Jobs

4,226 active opportunities · Updated for October 2026

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Explore current programs operations lead jobs. Use filters to narrow by work mode, employment type, experience and date posted.

S
1mo ago

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Developer Experience and Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe. Within DEeP, the Extensibility program is how Stripe expands its total addressable market and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform. Stripe has three interconnected extensibility primitives. Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration). Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences. Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations. These primitives are deeply interdependent, involve 10+ cross-functional teams, and culminate in a flagship product launch. What you'll do We're seeking a product-focused Technical Program Manager to drive the Extensibility program a

REMOTEtypescriptgo
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F
Fin
📍 Chicago• Full-time• $140.6K – $167.9K/yr
1mo ago

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? Fin's Customer Education team drives customer onboarding, adoption, and transformation at scale through on-demand and live educational experiences. Live programming has the opportunity to genuinely connect with customers in unique ways that cut through the noise to build relationships that drive adoption. As a result, we’re looking for someone who can make this program exceptional. As our Senior Customer Education Manager, Live Programs, you'll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team. This is a high-visibility role where you'll regularly present to users, admins and C-suite audiences, and shape how Fin shows up in the room. This role requires travel to support live events and customer engagements throughout the year. What will I be doing? Own the live education program end-to-en

restaigo
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S
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Mission Snowflake’s partner ecosystem stands as a formidable growth engine , uniquely positioned at the forefront of the data and AI revolution. Today, thousands of world-class partners are already thriving as they build, co-sell, and innovate within the Snowflake AI Data Cloud. This vibrant community presents a massive opportunity to amplify our collective success. By evolving toward a unified, high-octane marketing engine and sharpening our collaborative storytelling, we can more effectively showcase the distinct competitive advantages that make Snowflake the winning choice for enterprises worldwide. As Director of Partner Marketing Programs, you will build the system that activates our global partner ecosystem at scale — while shaping the strategic narratives that position Snowflake and its partners as the default choice in the AI data economy. You will operate at two levels simultaneously: System builder: architecting repeatable, global partner marketing programs Storyteller: crafting high-impact joint narratives with our most strategic Data Cloud partners Why This Role Matters The next phase of competition in data + AI will not be won by individual products — it will be won by ecosystems. Snowflake is uniquely positioned with: A rapidly expanding Marketplace Deep p

aigorust
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O
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Sr. Manager, Strategic Revenue Program About the Role Chicago, IL Hybrid- Onsite 2 days per week We are seeking a dynamic and highly strategic leader to join the Field Enablement team at Okta. In this role, you will be the driving force behind our strategic revenue programs, tasked with creating and executing both marquee and "always-on" initiatives designed to accelerate pipeline creation, ARR growth, and product adoption. You will manage a high-performing team of four and serve as the central hub for cross-functional alignment. Partnering heavily with the Product and Marketing organizations, you will ensure that all program work, communications, and reporting are seamlessly aligned with company-wide objectives and CRO methodologies. The ideal candidate brings a unique blend of expertise across marketing, sales, and enablement, with a proven track record of building exceptional Go-To-Market (GTM) enablement programs, sales plays, and impactful content series. Key Responsibilities &

awsrestmachine learning
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S
Smartsheet
📍 Bellevue• Full-time• From $1.6M/yr
1mo ago

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Role Overview: As the Sr. CE Program Manager, you will serve as a strategic partner to the Sr. Director, Customer Adoption Programs & Strategy in leading customer excellence programs. This role combines day-to-day program management with strategic planning, cross-functional collaboration, and performance analytics. You will drive strategic customer experience initiatives, evaluate new tools and processes, own performance reporting, and build frameworks that inform how we optimize for adoption, retention, and customer value. This role requires both tactical execution excellence and the ability to think strategically about how business changes impact our customer experience programs, while partnering closely with BI, Customer Success, Scale, Product Marketing, and other teams to deliver unified customer experiences. You Will: Strategic Leadership & Representation Represent the customer experience in field meetings and cross-functional forums, ensuring customer experience strategies align with broader Customer Success objectives Serve as a strategic thought partner to the Customer Experience and Customer Success teams on opportunities and decision-making that further enhance the customer journey Support the evaluation of tools, processes, and workflows Partner with business partner leadership on strategic initiatives that bridge digital and scale motions Present on behalf of leadership in internal and external forums Program Strategy & Execution Design, build, and iterate multi-channel customer engagement

awsgitai
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J
Justworks
📍 New York• Full-time• $166K – $214K/yr
1mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Department Data & Analytics Who You Are You are a data leader who understands that trustworthy analytics doesn’t happen by accident — it has to be built, maintained, and governed. You think in programs, not tickets. You’re energized by the challenge of setting standards that actually stick, and you know that getting adoption requires credibility, relationship-building, and a genuine understanding of what teams need from their data. You’re as comfortable writing SQL and reviewing dbt models as you are facilitating a stakeholder alignment meeting or coaching an IC through ambiguity. You see AI tooling not as a novelty but as a practical lever for scaling work that would otherwise be prohibitively manual, and you’re already using it that way. We are seeking a highly skilled and motivated Senior Manager, Data Governance to lead Justworks’ nascent Data Governance team. This is a player-coach role : you will manage a growing team of ICs while owning the programs, standards, and cross-functional relationships that make self-serve analytics at Justworks actually work. Your team’s mandate is to set and enforce the conditions under which ana

sqlawsrest
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T
Topgolf
📍 King Of Prussia
7 days ago

Job Responsibilities Plan and organize training programs and workshops. Develop curriculum and learning materials for various courses. Facilitate training sessions and deliver engaging presentations. Assess and evaluate the effectiveness of training programs. Provide guidance and support to participants during training. Collaborate with subject matter experts to ensure accuracy and relevance of content. Maintain training records and participant feedback. Critical Skills & Experience Requirements Bachelor's degree in Education, Training, or related field. Proven experience in curriculum development and training delivery. Strong presentation and communication skills. Ability to engage and connect with diverse audiences. Proficiency in instructional design and adult learning principles. Organizational skills and attention to detail. Knowledge of training evaluation methods. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) team member match, free mental well-being platform – and that’s just for starters for those who qualify. View team member benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, base

human resources
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Job Responsibilities Plan and organize training programs and workshops. Develop curriculum and learning materials for various courses. Facilitate training sessions and deliver engaging presentations. Assess and evaluate the effectiveness of training programs. Provide guidance and support to participants during training. Collaborate with subject matter experts to ensure accuracy and relevance of content. Maintain training records and participant feedback. Critical Skills & Experience Requirements Bachelor's degree in Education, Training, or related field. Proven experience in curriculum development and training delivery. Strong presentation and communication skills. Ability to engage and connect with diverse audiences. Proficiency in instructional design and adult learning principles. Organizational skills and attention to detail. Knowledge of training evaluation methods. Min 18.00 - Max 18.00 Position Pay Range BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrim

human resources
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T
7 days ago

Job Responsibilities Plan and organize training programs and workshops. Develop curriculum and learning materials for various courses. Facilitate training sessions and deliver engaging presentations. Assess and evaluate the effectiveness of training programs. Provide guidance and support to participants during training. Collaborate with subject matter experts to ensure accuracy and relevance of content. Maintain training records and participant feedback. Critical Skills & Experience Requirements Bachelor's degree in Education, Training, or related field. Proven experience in curriculum development and training delivery. Strong presentation and communication skills. Ability to engage and connect with diverse audiences. Proficiency in instructional design and adult learning principles. Organizational skills and attention to detail. Knowledge of training evaluation methods. BENEFITS Free Play & 1/2 price food! Health, dental, vision, 401(k) playmaker match, free mental well-being platform – and that’s just for starters for those who qualify. View playmaker benefits here. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on

human resources
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Location Details: Canada - BC or ON (remote) At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. Join our team GoDaddy - Global Production Engineering looks after GoDaddy's global infrastructure, in the cloud and on-premises. We are hiring an experienced Technical Program Manager, focused on our AWS cloud infrastructure, to plan, lead and deliver complex cross-team initiatives. This is a heavily coordination-focused role: you will own the execution of a portfolio of AWS cloud platform and cost-savings programs, working hands-on with software engineers, engineering managers and SREs to achieve outcomes aligned with the strategy. You will drive dependencies end-to-end, facilitate trade-off decisions, and give collaborators and leadership clear, reliable access to status and risk. You will be an integral part of the Technical Program Management team, partnering closely with engineering leads to ensure GoDaddy delivers on its planned objectives and global strategy. What you'll get to do... Own end-to-end delivery of a portfolio of concurrent cloud platform programs, coordinating across engineering and partner teams to manage scope, schedule and dependencies against the critical path. Drive cost-savings program coordination, including tracking, reporting and surfacing risks to goals and achievements proactively. Run intake and prioritization processes and keep priority pages and status sources current and trustworthy. Serve as the central coordination point across teams, facilitating trade-off and negotiation discussions, driving alignment, and resolving roadblocks with minimal issues. Build reports, scorecards and dashboards to c

awsaiproject management
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P
Plaid
📍 San Francisco• Full-time
1mo ago

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. We lead complex technical programs that help Plaid scale its engineering platform. We partner across Engineering, Infrastructure, Data, Security, ML, Legal, and Product to deliver company-wide technical initiatives that improve reliability, scalability, and developer productivity. You'll lead strategic technical programs from planning through execution. You'll partner with engineering leaders to align stakeholders, manage dependencies, drive decisions, and ensure successful delivery of complex initiatives. You'll work across a variety of technical domains, adapting quickly to new challenges and helping teams execute effectively. As a Technical Program Manager, you will lead high-impact, cross-functional initiatives. As a generalist, you may work on a variety of programs. An example is one that strengthens Plaid's data and machine learning platforms. You will partner with engineering, product, data, legal, privacy, and business stakeholders to drive complex technical programs from planning through execution. Your work will help improve data governance, modernize machine learning infrastructure, and accelerate the adoption of trusted, high-quality datasets that power analytics, artificial intelligence

awsmachine learningai
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