Quality Assurance Director Jobs

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Payments organization focuses on developing products and platforms that enable users to accept payments from customers efficiently. This includes building APIs for processing payments, enabling regional, non-card payment options, and extending Stripe's capabilities to make it easy for businesses to accept in-person payments. The Risk Engineering team develops products that minimize financial and regulatory risks while ensuring a seamless user experience, thereby safeguarding Stripe's brand and financial stability. The Premium Merchant Experiences team helps businesses using Stripe succeed by providing high-quality, contextual, and timely premium support options. Our Dublin-based team is a startup within Stripe, building a greenfield product—offering both automated, AI-driven support and improved access to technical experts across Stripe. Team matching—exact team matching for one of the subteams within this org will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. What you'll do We're looking for software engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they're an end user, developer, or partner. Responsibilities Work with a wide range of systems, processes, and technologies to own and solve problems from end-to-end Work closely with engineers, desig

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Design team works across most projects at Stripe—from our brand standards to campaigns, events, digital products, and even printed publications. And since Stripe’s main audience is other people who build products, we agonize over and take pride in crafting user-friendly and user-focused experiences. The Brand Design team lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking visual identity design system. We sweat the details. We make it seem effortless. Our team—and our design efforts—are multipliers for Stripe and Stripes. Our focus on principles, systems, and standards makes it easier for all Stripes to get work done—at a high quality bar, while still creating space for evolution and innovation. Collaborating with other teams at Stripe, as well as select external partners, we raise the quality and consistency of interactions with the Stripe brand. Brand Designers at Stripe demonstrate passion for great design and for expanding, evolving, defining, and documenting flexible design systems that achieve bar-raising quality and consistency for the brand at scale. They are user focused, have a strong understanding of the business, and are empathetic and inspiring team leaders. The ideal candidate excels across a variety of styles, crisply articulates design decisions, iterates quickly, and collaborates seamlessly with marketers, producers, lea

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, develop, maintain, and support application programming interfaces (APIs), backend services, and distributed systems using Ruby, Java, Go and Scala. Build, test, deploy, and maintain software infrastructure to support large-scale production systems. Design and develop software systems using analytical techniques and mathematical models to evaluate system performance, predict outcomes, and assess design tradeoffs. Develop and execute software testing, validation, debugging, and documentation procedures to ensure system reliability and performance. Diagnose and resolve production issues across multiple services and layers of the technology stack. Analyze user needs and software requirements to determine technical feasibility, design approaches, and implementation timelines within cost and resource constraints. Collaborate with cross-functional engineering teams to design and implement new features for large-scale systems. Design and build systems to securely store, manage, and modify production data and services. Improve engineering standards, development tools, and software development processes to enhance system quality and efficiency. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Computer Science, Software Engineering, or a related field, plus 2 years of software development experience. Must also have 2 years of experi

Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design, build, and maintain APIs, services, and systems across Stripe’s engineering teams using Java, Ruby, Scala, and Go Build software infrastructure, including developing, testing, and deploying it Design and develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design Engineer payments integration with various financial partners software systems Design APIs and underlying data models to support complex financial abstractions and multi-party integrations, enabling flexible billing and settlement configurations across international markets Develop and direct software system testing and validation procedures, programming, and documentation Debug production issues across services and multiple levels of the stack Analyze user needs and software requirements to determine the feasibility of design within time and cost constraints Work with engineers across the company to build new features at large-scale Build new systems to securely store sensitive data; Improve engineering standards, tooling, and processes Integrate observability tools and alerting mechanisms (Datadog, Prometheus) into high-traffic production systems, defining SLAs and real-time diagnostics to meet the reliability standards required by financial partners Mentor junior engineers, lead technical design reviews, and establish best practices in code quality, system design, re

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team: Stripe Accelerate is a division of Professional Services (ProServ) that helps users realize the full value of their Stripe investment. Accelerate focuses on well-defined use cases. Accelerate streamlines the implementation of these solutions, guiding users through their journey with precision and efficiency. Our team uses deep product knowledge, standardized processes, and automation to deliver outcomes. We nurture a diverse talent pool, providing high-potential professionals with unparalleled growth opportunities and preparing them for successful careers at Stripe. What you’ll do In this role, you’ll lead a team of Implementation Specialists dedicated to providing technical guidance throughout the user’s implementation journey with Stripe. Your team will address technical queries, troubleshoot issues, and collaborate closely with frontline developers and technical leaders to ensure a simple, effective experience. You will actively engage with and develop your team, setting clear goals and using metrics to improve performance. Your strong operations mindset and quick thinking will be vital in ensuring that projects are delivered successfully and that users deploy high-quality integrations to realize strategic value from Stripe. Responsibilities Hire, lead and develop a team of Implementation Specialists to provide technical guidance during user implementations Oversee project delivery of the book of business assigned to you

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Global Partner Engineering and Operations (PE&O) team is a vital part of Stripe’s Global Partnerships organization, playing a key role in our overall success. We manage the technical and operational dimensions of new and existing strategic product partnerships and programs. Positioned at the nexus of product development, engineering, and partnerships, we facilitate seamless collaboration essential for supporting Stripe’s rapid growth. Our team is a diverse mix of technical and business professionals dedicated to executing operations with financial ecosystem partners. We ensure efficient technical onboarding and implementation, while also overseeing ongoing KTLO (Keep-The-Lights-On) activities and achieving strict quality and performance benchmarks. Additionally, the PE&O team initiates partner-agnostic programs and solutions to tackle broad ecosystem challenges, developing tools that enhance operational efficiency and scalability. In This Role The team is establishing a new function to oversee Card Network Compliance. In this position, you will be responsible for developing programs and processes to address Stripe’s card network changes and their implications for both Stripe and its users. This role is crucial for ensuring we stay informed about ongoing card network announcements, enhancing our strategic position, and driving operational efficiency in response to changes. This is an exciting opportunity to contribute s

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Communications team builds and protects the Stripe brand and influence across the world. Video and audio are increasingly important tools in shaping the world's understanding of Stripe and the fantastic companies using our infrastructure to grow—accelerating economies, creating industries, and reinventing business models in the process. What you'll do You'll be the engine of the Stripe short-form video strategy, making our content essential viewing for the world's most ambitious founders, operators, developers, and economists. Your mission is to take our rich library of content—from fireside chats with industry leaders to deep dives on the global economy—and distill it into intelligent, substantial clips (on YouTube Shorts, Instagram Reels, and more). This isn't about chasing empty clicks. It's about earning the attention and trust of a highly discerning audience. You'll also own our YouTube and Instagram video presence, transforming them into platforms renowned for their insight and quality. You'll wear a lot of hats—producer, video editor, content commissioner, social media channel strategist, measurement aficionado, and more. Responsibilities Own the Stripe YouTube channel and Instagram Reels, focused on providing additive insight to our core community of founders, developers, and thinkers Edit clips from Stripe long-form content (e.g., Cheeky Pint, firesides from Stripe Sessions and Tours), with a strong eye for the most salient

Engineering Manager, AI Conversation Platform Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The newly formed Conversation Platform team aims to build a conversation platform for all merchants who use Stripe. We are doing so by (a) automating the easy tasks, and (b) assisting our users in the difficult tasks. Some examples include customizing the Stripe landing page to suggest bespoke integrations, allowing users to command the Stripe API in natural language, and resolving user issues automatically. We are developing RAG based systems on the latest LLMs as well as fine-tuning our own models. We’re an end-to-end team going from ideas to models to shipping in production. What you’ll do Responsibilities Driving an ambitious vision for AI/ML that benefits our users Setting the technical & process direction for the team based on business goals Brainstorm and coordinate product integrations with partner teams Proposing new ideas and building prototypes Be an integral part of a larger ML community internally & externally Hire & develop a world-class team to deliver high-quality ML systems. Coach engineers to help them grow in their careers and maintain a high bar Who you are We are looking for ML Engineering Managers who are passionate about using ML to improve products and delight customers. You have experience leading teams that develop streaming feature pipelines, build ML models, and deploy them to production, even if it involves making substantial changes to backend code. You a

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a Sales Development Manager at Stripe, you'll drive Stripe's future growth engine by leading a team of inbound and outbound SDRs. You'll work with Stripe's Sales teams to build Stripe's sales pipeline. As a Sales Development Manager, you'll lead and coach a group of high-performing SDRs, helping them deliver on ambitious targets, as well as work directly with the team. We're looking for a self-starter who has demonstrated success dealing with ambiguity, operating in a high-growth environment, and solving problems with limited oversight. Ideal candidates will have management experience scaling a technology Sales Development team and superior communication skills. We take a data-driven, problem-solving approach to Sales Development, and look for someone who enjoys building—who will actively participate in the development of sales processes, the articulation of Stripe's value proposition, and the creation of key tools and assets to measure success. Stripe is not a typical company, and this is not a typical sales development function. If you're hungry, smart, persistent, and a great teammate, we want to hear from you. What you'll do Responsibilities Recruit, train, and lead a rapidly growing team of SDRs Contribute to both the long-term vision and strategy for the team and manage day-to-day operations Own and drive execution of Stripe's new business pipeline goals by understanding and analyzing top-of-the-funnel metrics, pipeline quality, and

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team As Stripe’s user base and global footprint grows dramatically, we have distinctly unique support problems resulting from both our type of scale and the type of businesses we partner with. The Stripe Delivery Center (SDC) strategy will provide operational leverage and expand Stripe’s portfolio of operational capabilities to support the scaled needs for external users and internal Stripe teams. This role will be part of the Marketing Operations in SDC that is accountable for the production and delivery of all aspects of email demand and lead generation activities, lead nurturing, and conversion programs. What you’ll do We are looking for someone who is passionate about Marketing Automation and is naturally curious, and is comfortable operating in ambiguity and finding creative solutions. You will be responsible for the delivery of repeatable, measurable programs/campaigns that focus on highly qualified leads, improve the customer experience, and increase retention. Responsibilities Build, test and launch complex email and nurture campaigns in Marketo Perform test runs and quality control with strong attention to detail Conduct advanced A/B testing on email and landing page assets and, suggest testing opportunities Identify gaps in our marketing automation infrastructure and work cross functionally to address them (ex. Program structure inefficiencies, process flaws, etc) Scope, manage and deliver email campaigns from intake to execution Creat

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a part of the Connect Design team, you'll lead product development for the largest complex users on Stripe—marketplaces such as Doordash and Lyft, and platforms such as Shopify and Woo. You'll drive the vision for how these marketplaces and platforms manage risk and compliance for their business and their users in the US and internationally. You'll work with other designers on the team to define the future of the experience for all Connect users on the dashboard. You'll utilize a broad set of product design skills including user interface design, user experience and interaction design, and prototyping. In this role, you'll be responsible for deeply understanding our users and product strategy to design and advocate for the highest quality product experience. What you'll do As a part of the Connect Design team, you’ll lead product development for Stripe’s largest complex users Marketplaces such as Doordash and Lyft, and Platforms such as Shopify and Woo. You’ll drive the vision for how these marketplaces and platforms manage risk and compliance for their business and their users in the US and internationally. You’ll work with other designers on the team to define the future of the experience for all Connect users on the dashboard. You'll utilize a broad set of product design skills including user interface design, user experience and interaction design, and prototyping. In this role, you will be responsible for deeply understanding o

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. At Stripe, our Mexico City office is a vibrant hub at the forefront of our mission to reshape the financial landscape for businesses worldwide. Our team prioritizes collaboration, innovation, and excellence. As a member of the Mexico City team, you'll be part of a mission-driven community dedicated to enhancing the global economy and increasing the GDP of the internet. We strive for excellence by creating with craft and beauty, while having fun and celebrating our successes together. We cultivate a culture of collaboration, inclusivity and support where every team member’s voice matters. Our commitment shines through as we handle over a million support cases each year, empowering our users not just to solve problems but to achieve their goals. About the team Stripe is investing in building out its Global Professional Services team to actively engage all customers from Fortune 100s to startups to help accelerate their adoption of Stripe capabilities. The team is responsible for ensuring that our customers deploy quickly with high quality integrations. It then partners closely with front line developers and technical leaders to ensure our customers continue to derive strategic value from Stripe and grow with us as our respective product portfolio expands. In addition, as we master the craft of deployment services, help build the asset and strategy that will enable us to scale through our partner ecosystem. The Stripe Accelerate is a 3-month offerin

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe Brand Studio is a multi-disciplinary team that accelerates the awareness and trajectory of our brand. We craft the creative vision and strategy for different types of projects and audiences, and amplify them across various mediums, channels, objects to environments, and digital and physical experiences. The Stripe brand identity team is responsible for defining and evolving Stripe’s visual identity, and bringing the Stripe brand to life in new and impactful ways across surfaces. Our goal is to enable the creation of a coherent, high quality brand experience across the user journey, building recognition and trust in Stripe at every turn. We collaborate with other design systems teams to translate our brand for Stripe.com and Dashboard, and partner with teams across the company on high impact user-facing projects to create work that feels authentic to Stripe at scale. What you'll do Motion Designers at Stripe demonstrate a passion for the craft of movement and a deep understanding of how motion communicates brand character. As a member of the Identity team, you will be responsible for defining and elevating Stripe's motion language across new and existing surfaces. Motion designers at Stripe demonstrate passion for great design and for expanding, evolving, defining, and documenting flexible motion systems that achieve bar-raising quality and consistency for the brand at scale. The ideal candidate is technically fluent, crisply artic

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team You'll work closely with several teams of engineers and PMs to shape products used by Stripe employees across engineering, operations, finance, and beyond. This is a high-impact role for a designer who finds as much satisfaction in untangling complex workflows and dense information architectures as in crafting polished interfaces. What you'll do You'll take ownership of two spaces within our internal tooling portfolio—Developer Productivity, focused on ensuring every engineer at Stripe has the tools to be productive, and Collaboration, focused on knowledge discovery and communication at scale. You'll pair with an existing designer on the team to bring design quality and consistency to surfaces that are critical to how Stripe operates internally. Responsibilities Own end-to-end design for a portfolio of internal tools—from discovery and problem framing through interaction design, prototyping, and implementation support Partner with engineering and product managers to define product requirements and translate them into clear, usable, and well-considered design solutions Conduct lightweight research and usability sessions with internal users to validate decisions and surface unmet needs Contribute to a consistent design language across our internal tools suite, working in close coordination with the Sail Design team and the Stripe design system Make design trade-offs confidently, knowing when to go deep on craft and when to ship a pragmatic sol

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Product Design team is made up of several groups that define, create, and deliver all user-facing aspects of Stripe's products. Product Designers work directly with Engineers, Product Managers, Data Scientists, and Marketers, as strategic partners, in each product area. In close collaboration with product teams, they shape user experiences, then translate them into high-quality designs that can be tested, shipped, and refined. Designers are responsible for building elegant, functional products that users love—and want to tell others about. The Global design team crafts product experiences that make cross-border selling as simple, performant, and scalable as domestic sales. Experiences empower businesses to easily expand into new markets worldwide without the friction of complex global operations, ranging from localized checkout experiences and comprehensive payment method coverage to handling global tax compliance and cross-border money management. Because of its global reach, this team's efforts drive significant impact for our users and business and navigate the unique challenges of designing for regions with dozens of currencies, languages, and regulatory frameworks. What you'll do As a product designer, you'll work closely with product managers and engineering teams to envision features in the Stripe Dashboard and checkout surfaces and partner with go-to-market teams to bring them to users. That includes new feature development, loca