Quality Manager Jobs

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Staff Offensive Security Engineer. About the job The Staff Engineer acts as a Technical Lead. You don't just find bugs; you design complex attack chains that demonstrate systemic risk. You spend as much time writing custom code and researching new bypasses as you do executing tests. Responsibilities In this role, you’ll: Full-Stack Penetration Testing: Perform manual and automated testing of web applications, APIs, and mobile apps (iOS/Android). Internal/External Network Audits: Conduct network and cloud level assessments with various tooling Vulnerability Validation: Triage and validate reports from automated scanners or bug bounty hunters to eliminate false positives and escalate true positives AI/LLM Probing: Perform initial prompt injection and jailbreak tests on AI prototypes, services, and applications using established checklists (OWASP Top 10 for LLMs). Technical Reporting: Draft high-quality reports that detail

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Sr. Analytics Engineer, R&D. About the job This position is needed to advance the consistency & quality of our R&D analytics data layer and accelerate the development velocity of analysts. Our Data Science and Analytics team seeks to empower R&D to make data-backed decisions that accelerate innovation and improve product performance. You will work closely within our team and across Product & Engineering to design and maintain a robust analytics data layer that enables trusted reporting on R&D metrics. Responsibilities In this role, you’ll: Design and implement a formal analytics data layer using AWS Glue, Athena / Presto, and LookML Collaborate within the Data Science & Analytics team and across Product & Engineering to define, document, and maintain alignment on metric definition and data lineage Develop and maintain automated data reconciliation and quality checks to

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Principal Software Engineer. About the job This position is needed to lead the planning, design, development, and testing of large-scale software systems and new product capabilities, including cloud and internet-facing services. You’ll set technical direction, drive delivery using modern engineering practices, and ensure what we ship is secure, compliant, and production-ready. You’ll partner closely with product and engineering teams to turn requirements into reliable, high-quality software. Responsibilities In this role, you’ll: Lead architecture and system design for complex, distributed software systems; guide teams toward scalable, maintainable solutions. Design, implement, and review high-quality code for core services, APIs, platforms, and/or user-facing applications. Translate business goals into technical roadmaps, identify tradeoffs, and align stakeholders on solution direction. Improve system resiliency, laten

Asana Marketing is hiring a Product Marketing Director to own the GTM strategy for our new product, Command by Asana. This strategic, high-growth role is focused on rapidly scaling products from initial traction to mass adoption. You will operate at the intersection of product strategy and commercial execution, working with Product to launch new features, arming Sales with the tools to win deals, and collaborating with partners to generate market momentum. This opportunity is ideal for someone with experience selling to developers and engineering leaders, who has navigated both PLG and SLG motions, and is technical enough to communicate with depth and credibility. This role is based in our San Francisco, New York or Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own the end-to-end go-to-market strategy , partnering closely with the Integrated Campaigns team to drive measurable business results. Develop and maintain messaging and positioning that articulates how new applications serve enterprise needs and solve complex problems for technical personas. Drive high-impact product launches that generate market momentum, ranging from flagship releases to incremental feature updates. Equip Sales and Success teams to win by creating high-quality enablement materials, including battlecards, pitch decks, and customer stories. Act as the connective tissue between Product, Partnerships, and Sales to ensure product-market fit and roadmap alignment. Analyze performance data and customer feedback to refine positioning and proactively identify new growth opportunities. About you Experience: 8+ years of experience in pr

We are looking for a deeply technical, customer-facing Forward Deployed Engineer to help product development organizations deploy Command - a new offering from Asana. As we incubate new motions and capabilities on Command, we need engineers who can work directly with customers, move quickly from insight to implementation, and bring real-world learning back into the product. This role is based in our San Francisco or New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Collaborate with Engineering leaders, platform teams, administrators, and hands-on builders to connect Command to the systems where work already happens Establish the technical and operational foundations for adoption and help teams develop more effective ways of planning, building, shipping, and learning Move between cloud infrastructure, integrations, workflow design, automation, product enablement, and engineering coaching Work directly in customer environments — configuring secure access to source-control, CI/CD, ticketing, and identity systems, or pairing with engineering teams to design release workflows and help leaders clarify the context their agents and teams need to make good decisions Write production-quality code when needed and turn customer-specific solutions into reusable product capabilities Leave customers with more than a working deployment — leave them with a stronger system for building software About you 6+ years of experience in software engineering, forward deployed engineering, customer engineering, solutions engineering, implementation engineering, or a similar technical customer-facing role Strong coding and systems-thi

Asana Marketing is hiring a Product Marketing Director to own the GTM strategy for our new product, Command by Asana. This strategic, high-growth role is focused on rapidly scaling products from initial traction to mass adoption. You will operate at the intersection of product strategy and commercial execution, working with Product to launch new features, arming Sales with the tools to win deals, and collaborating with partners to generate market momentum. This opportunity is ideal for someone with experience selling to developers and engineering leaders, who has navigated both PLG and SLG motions, and is technical enough to communicate with depth and credibility. This role is based in our San Francisco, New York or Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Define and own the end-to-end go-to-market strategy , partnering closely with the Integrated Campaigns team to drive measurable business results. Develop and maintain messaging and positioning that articulates how new applications serve enterprise needs and solve complex problems for technical personas. Drive high-impact product launches that generate market momentum, ranging from flagship releases to incremental feature updates. Equip Sales and Success teams to win by creating high-quality enablement materials, including battlecards, pitch decks, and customer stories. Act as the connective tissue between Product, Partnerships, and Sales to ensure product-market fit and roadmap alignment. Analyze performance data and customer feedback to refine positioning and proactively identify new growth opportunities. About you Experience: 8+ years of experience in pr

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. Role Overview We’re looking for a Staff AI Product Designer to shape what our AI does, how it behaves, and how it fits into real user workflows. This role sits at the intersection of product, design, and machine learning—turning emerging capabilities into reliable, high-quality user experiences. You’ll design systems: behaviors, decisions, orchestration, and end-to-end experiences powered by AI. This is not a traditional product design role. You’ll go beyond interface design to define how AI systems behave, operate, and deliver value in the real world—similar to emerging “AI Model Designer” roles, but more deeply embedded in product. What You’ll Do 1. Define AI capabilities (the “what and why”) <ul&g

Talent Acquisition is dedicated to ensuring that teams at Asana have the people they need to achieve their goals. As a product-driven organization, we hire the people who build Asana, the people who support our users, and the people who tell our story in the market. All human progress comes down to teamwork—and we work with the entire company to enable teamwork by building our own team. We work as a team to get to know the whole person, to communicate our values, and to ensure that candidates are well-informed and delighted throughout the process. Recruiting is a company-wide effort and responsibility and we encourage all Asanas to adopt the motto “Always Be Recruiting.” As the Head of Technical Recruiting, you will lead a team of seasoned talent acquisition professionals to support R&D hiring at Asana. You will be responsible for driving operational excellence within the Talent Acquisition team to enable the timely delivery of business objectives through high quality hiring. This role will also closely partner with R&D Leadership, People Team leadership, Finance, and the rest of talent acquisition leadership in defining and developing world-class assessment, reporting, and talent engagement strategies. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Build a global hiring strategy to help us scale our R&D teams. Partner closely with executive leadership and People Team leaders to understand business priorities & objectives; help build a high-impact, max-velocity global hiring strategy that addresses key gaps between the talent in place today and the talent require

We’re looking for an experienced backend engineer with a passion for learning and working on systems. You will work with a world-class team of engineers on deploying and operating existing systems, and building new ones for challenges that are unique to our problem space. You will have a unique opportunity to design, develop, and operate services and frameworks that power Asana. This role is based in our Reykjavik office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design, build, and iterate on frameworks that influence all aspects of the Asana product. Partner with other frameworks and product engineering teams to identify opportunities to enable teams to develop faster at Asana, and help the company achieve our goals faster. Analyze complex systems to uncover issues, root causes and areas of improvement Champion code quality and best practices, setting a standard through example and frameworks Develop new APIs that balance usability with the capability to support Asana’s feature-rich web application Write clean, beautiful code, striving to leave it in a better state than you found it Experience growth through opportunities to stretch and learn, enhancing your development Collaborate with a world-class engineering team to build new functionality through intuitive building blocks. About you 5+ years of BE experience working in large, well-maintained codebases writing and shipping production code Ability to learn quickly and transition seamlessly between different areas of a complex codebase Sound autonomous judgment when balancing moving quickly with producing quality, long-term maintainable code Focus on establishing and spread

The Product team builds full-stack features end-to-end. From designing our data models to implementing the subtle interaction behaviors that differentiate good software from great software. We work closely with UI designers and are supported by our infrastructure team. We aim to delight users with both large new features and smaller, daily product enhancements—thanks to our continuous deployment architecture. We want to create a superlative user experience, down to the smallest details. This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve You will work full-stack to develop new features used by millions of Asana users Participate in every step of the product development process with an open and curious team Develop clean, beautiful code and leave it better than you found it Experience growth and development by being paired with a mentor who will support and guide you through opportunities to stretch and learn About you 3+ years of experience working within large, well maintained codebases Experience using Typescript and React Excellent communication skills for collaborating with other teams Sound judgment when balancing moving quickly with producing quality code and long-term code maintainability Passionate about creating a superlative user experience and attentive to details Appreciate productivity and care deeply about helping teams collaborate more effectively and efficiently, including your own At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this ro

We're looking for a Senior Software Engineer to integrate and improve our AI developer experience so that engineers at Asana can use AI to increase their velocity. As part of the AI Developer Productivity team, you'll build the next generation of AI-powered developer tools across editors, IDEs, CLIs, code review, and cloud and local coding agents.This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design and build AI-augmented workflows and systems that help coding agents understand the codebase, follow engineering practices, and enable Asana engineers to complete software development tasks faster and with more confidence. Design and scale autonomous cloud agents that take on complex, multi-step engineering tasks to reduce toil and enable engineers to focus on higher-leverage work. Build and refine IDE, editor, and CLI integrations that make AI-assisted development feel intuitive in engineers' daily work. Create reusable agent skills, tools, context, and integrations that teams across Asana can build on rather than reinvent. Improve AI-assisted code review workflows so engineers get faster, higher-quality feedback before and during review. Drive adoption of AI developer tools across engineering through usability improvements, measurement, documentation, and enablement. About you 5+ years of working in large codebases Experience building developer tools, internal platforms, infrastructure, IDE/editor integrations, CLIs, or workflow automation. Hands-on experience with AI-assisted development tools (such as Cursor, Claude Code, or Codex), or extending coding agents, MCP-based int

We are looking for a deeply technical, customer-facing Forward Deployed Engineer to help product development organizations deploy Command - a new offering from Asana. As we incubate new motions and capabilities on Command, we need engineers who can work directly with customers, move quickly from insight to implementation, and bring real-world learning back into the product. This role is based in our San Francisco or New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Collaborate with Engineering leaders, platform teams, administrators, and hands-on builders to connect Command to the systems where work already happens Establish the technical and operational foundations for adoption and help teams develop more effective ways of planning, building, shipping, and learning Move between cloud infrastructure, integrations, workflow design, automation, product enablement, and engineering coaching Work directly in customer environments — configuring secure access to source-control, CI/CD, ticketing, and identity systems, or pairing with engineering teams to design release workflows and help leaders clarify the context their agents and teams need to make good decisions Write production-quality code when needed and turn customer-specific solutions into reusable product capabilities Leave customers with more than a working deployment — leave them with a stronger system for building software About you 6+ years of experience in software engineering, forward deployed engineering, customer engineering, solutions engineering, implementation engineering, or a similar technical customer-facing role Strong coding and systems-thi

We’re looking for an experienced backend engineer with a passion for learning and working on systems. You will work with a world-class team of engineers on deploying and operating existing systems, and building new ones for challenges that are unique to our problem space. You will have a unique opportunity to design, develop, and operate services and frameworks that power Asana. This role is based in our Reykjavik office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design, build, and iterate on frameworks that influence all aspects of the Asana product. Partner with other frameworks and product engineering teams to identify opportunities to enable teams to develop faster at Asana, and help the company achieve our goals faster. Analyze complex systems to uncover issues, root causes and areas of improvement Champion code quality and best practices, setting a standard through example and frameworks Develop new APIs that balance usability with the capability to support Asana’s feature-rich web application Write clean, beautiful code, striving to leave it in a better state than you found it Experience growth through opportunities to stretch and learn, enhancing your development Collaborate with a world-class engineering team to build new functionality through intuitive building blocks. About you 3+ years of BE experience working in large, well-maintained codebases writing and shipping production code Ability to learn quickly and transition seamlessly between different areas of a complex codebase Sound autonomous judgment when balancing moving quickly with producing quality, long-term maintainable code Focus on establishing and spread

We’re looking for a Staff Software Engineer to integrate and improve our AI developer experience so that engineers at Asana can use AI to increase their velocity. As part of the AI Developer Productivity team, you’ll set technical direction and build the next generation of AI-powered developer tools across editors, IDEs, CLIs, code review, and cloud and local coding agents. This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design and build AI-augmented workflows and systems that help coding agents understand the codebase, follow engineering practices, and enable Asana engineers to complete software development tasks faster and with more confidence. Design and scale autonomous cloud agents that take on complex, multi-step engineering tasks to reduce toil and enable engineers to focus on higher-leverage work. Build and refine IDE, editor, and CLI integrations that make AI-assisted development feel intuitive in engineers' daily work. Create reusable agent skills, tools, context, and integrations that teams across Asana can build on rather than reinvent. Improve AI-assisted code review workflows so engineers get faster, higher-quality feedback before and during review. Drive adoption of AI developer tools across engineering through usability improvements, measurement, documentation, and enablement. Set technical direction for the team, balancing experimentation with reliability, maintainability, and long-term platform thinking. Partner cross-functionally with teams across the engineering organization to understand engineering needs, identify workflow friction, and scale high-impact solutions

We're looking for a Software Engineer to integrate and improve our AI developer experience so that engineers at Asana can use AI to increase their velocity. As part of the AI Developer Productivity team, you'll build the next generation of AI-powered developer tools across editors, IDEs, CLIs, code review, and cloud and local coding agents.This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design and build AI-augmented workflows and systems that help coding agents understand the codebase, follow engineering practices, and enable Asana engineers to complete software development tasks faster and with more confidence. Design and scale autonomous cloud agents that take on complex, multi-step engineering tasks to reduce toil and enable engineers to focus on higher-leverage work. Build and refine IDE, editor, and CLI integrations that make AI-assisted development feel intuitive in engineers' daily work. Create reusable agent skills, tools, context, and integrations that teams across Asana can build on rather than reinvent. Improve AI-assisted code review workflows so engineers get faster, higher-quality feedback before and during review. Drive adoption of AI developer tools across engineering through usability improvements, measurement, documentation, and enablement. About you 3+ years of working in large codebases Experience building developer tools, internal platforms, infrastructure, IDE/editor integrations, CLIs, or workflow automation. Hands-on experience with AI-assisted development tools (such as Cursor, Claude Code, or Codex), or extending coding agents, MCP-based integratio