Quality Specialist Jobs

Role Description You will act as the primary regional business partner for sales executives, supporting sales planning, territory and quota execution, forecast interpretation, operational improvements, and translation of strategic priorities into clear execution plans. You’ll drive process clarity, pipeline health, forecasting hygiene, and cross-functional governance, using AI and automation-enabled workflows to reduce manual reporting effort while maintaining strong human judgment over business recommendations. Drive operational excellence in account segmentation, territory planning, quota planning and execution, building the frameworks and analyses that guide how we assign and manage books of business . Act as the strategic business partner to Sales leadership, helping shape regional go-to-market strategy and execution across two distinct sales organizations. Drive operational excellence by improving forecasting, pipeline health, sales planning, and execution while balancing the unique commercial priorities, growth opportunities, and operating models of each region. As a member of the APJ Leadership Team, help define and execute the regional GTM strategy, driving operational excellence and sustainable growth across the APJ region. Drive forecasting accuracy, pipeline health, and business performance through executive-ready insights, standardized operating rhythms, and continuous improvement of data quality and reporting. Own and continuously improve the Run-the-Business (RTB) operating cadence - including forecast reviews, pipeline inspections, business reviews, and executive reporting - to improve operational rigor and decision-making. Lead cross-functional initiatives with teams, including Sales, Marketing, Operations, Finance, Legal, HR and Product to drive alignment and support decision-making. Communicate complex business insights and recommendations to executive stakeholders through concise, data-driven presentations and business reviews. Responsibilities Ow

Role Description Dropbox’s Design team is looking for a Principal Designer to help define the future of content activation for Dropbox customers. In this role, you will help lead the design vision and execution for Dropbox’s portfolio of products and services. As a Principal Designer, you will shape how AI helps customers get their jobs done faster, better, and with greater confidence. Dropbox holds the content, context, and collaboration that power our customers’ most important work. This role is about designing AI experiences that activate that content in useful, intuitive, and trustworthy ways, helping customers find clarity, make progress, and take action without adding complexity or friction. We believe AI should sharpen our customers, not replace their judgment. You will be responsible for creating experiences where AI acts as a thoughtful partner: surfacing what matters, reducing busywork, connecting ideas, and helping people move from information to action, while keeping customers in control. The best experiences will feel elegant, precise, and almost invisible; AI should make Dropbox more powerful without making it feel more complicated. This role requires a designer with exceptional craft, strong product judgment, and the ability to operate across strategy, systems, and execution. You will translate emerging AI capabilities into high-trust, “it just works” product experiences, while raising the quality bar for the broader design organization. You will also help transform the team into AI-enabled designers, setting new standards for how we use AI in our own design process, how we prototype, how we explore, and how we deliver customer value. You will partner closely with Product, Engineering, Research, Marketing, and Design leadership to shape not only what we build, but how we build it. This is a critical role for Dropbox’s AI-first, multi-product future, and for defining the next generation of product experiences that help customers do their best work. Res

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team This role is on the Intercept team, which is part of Stripe's broader collection of public goods initiatives, including Frontier . Respiratory viruses kill 1 million people a year, cost us $600B annually, disrupt everyday life, and periodically threaten civilization. Recent breakthroughs may make it possible to develop and deploy broad-spectrum preventatives and air cleaning technologies that defend against common respiratory infections. Intercept is a $500M philanthropic initiative that aims to radically reduce the burden of respiratory infections, and eventually eliminate them altogether. Learn more about Intercept via our launch post and our website . What you’ll do Intercept is looking for a strategic, execution-oriented operator to join our air cleaning technologies (ACTs) team. Intercept’s ACT function is focused on catalyzing the supply and demand of high-quality ACT products that can be deployed at scale. This role will focus on mapping the universe of available and in-development products, identifying gaps relative to prospective customers’ needs and operational barriers to adoption, and filling those gaps. Intercept is a small team, so you'll have a chance to work on a wide variety of topics and work directly with many of our partners. You’ll own specific outcomes end-to-end and have a chance to contribute to our ACTs strategy over time. This is an individual contributor role for someone who is obsessed with

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Merchant Experience team builds the UI operating system and core experiences that power decades of growth for millions of businesses globally, enabling Stripe to be the business SaaS solution of choice for next-gen companies. We own the foundational platforms and product surfaces that merchants interact with every day—from the Stripe Dashboard to the frameworks and tooling that hundreds of Stripe engineers use to build world-class user interfaces. We're at an inflection point. AI is fundamentally changing how users interact with software, and we believe Stripe is uniquely positioned to reimagine what a merchant experience looks like in an AI-native world. At the same time, we're raising the bar on the quality and performance of everything we ship—because the millions of businesses that depend on Stripe deserve an experience that is fast, reliable, and crafted with care. What you'll do As a Senior Staff Engineer on the Merchant Experience team, you'll be a technical leader responsible for shaping the next generation of how Stripe merchants interact with our products. You'll drive a step-function improvement in the quality and performance of our core surfaces, and help define what AI-powered merchant experiences look like at Stripe. Responsibilities Define technical strategy for merchant-facing experiences across Stripe, with a focus on quality, performance, and the integration of AI into core user workflows Lead the design and delivery of

Who we are Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet. Stripe Apps connect Stripe with the tools businesses already use, bringing relevant data and workflows into the Stripe Dashboard and third-party systems. The Strategic Apps team owns a portfolio of integrations with enterprise systems that are critical to our users’ workflows—from quote-to-cash and support to reporting. We help users embed Stripe more deeply into the way they run their businesses. What you’ll do We’re looking for a Staff Product Manager to set the strategy and lead execution for Strategic Apps. You will own a portfolio of existing and new integrations, including those with systems such as Salesforce, and determine where Stripe should invest based on user needs, Stripe’s product and industry priorities, and market signals. You will work across Stripe and directly with external partners to deliver reliable, high-quality integrations that drive adoption and business outcomes. Own the vision, product strategy, roadmap, and success metrics for a portfolio of strategic apps, making and communicating clear trade-offs amid significant ambiguity. Identify, prioritize, and validate the highest-value user problems and integration opportunities through direct user research, ecosystem analysis, and quantitative evidence. Lead cross-functional teams across Engineering, Design, Data Science, Finance, Sales, User Support, Marketing, Partner Management, and other product teams to deliver and evolve integrations end to end. Par

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Partner Engineering and Operations (PE&O) team is part of Stripe’s Global Partnerships organization and is responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability. What you’ll do We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering & Operations (PE&O) Network partnerships team at Stripe. In this role, you will be responsible for building and maintaining strong relationships with our partners, facilitating technical integrations and launching new capabilities with new

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Web Presence and Platform (WPP) is organized into two pillars, each of which is grouped into pods that focus on the central tenets of Stripe's public mission. The Presence pillar creates industry-leading designs for Stripe's front door surfaces, educates customers about the power of our platform, and drives our business success. The Platform pillar builds the internal machinery that powers these surfaces, and is responsible for making our websites fast, stable, and easy to modify. WPP offers exciting opportunities to have a major impact on Stripe's success, as stripe.com is often a user's first impression of the company, and the vast majority of signups come via the website. We'll apply data-driven rigor to our curiosity, and we'll come up with clever ways to get insight into important questions. We'll have the leeway to test out-of-the-box ideas alongside incremental ones. We'll apply Stripe's users-first mentality both internally and externally, crafting tangible productivity and quality-of-life improvements for colleagues while maintaining and elevating the quality of stripe.com. What you'll do As a software engineer, you'll design and build platforms and services that are configurable and scalable around the globe. You'll partner with many functions at Stripe, with the opportunity to both work on infrastructure and platform systems and produce direct user-facing business impact. Organizations is one of Stripe's biggest bets. You'll join

Technical Partner Manager, Network Partnerships, Global Partner Engineering & Operations (PE&O) Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team The Global Partner Engineering and Operations (PE&O) team is part of Stripe’s Global Partnerships organization and is responsible for managing the technical and operational aspects of new and existing product partnerships and programs. Positioned at the intersection of product, engineering, and partnerships, we focus on technical operational execution and optimization with financial ecosystem partners. We drive smooth technical onboarding and implementation with financial partners, we manage the ongoing engagement between Stripe and its partners, and we monitor and optimize stringent quality and performance targets. Our team also drives partner-agnostic programs and initiatives to address broad ecosystem challenges and builds technical solutions and tools that enhance operational efficiency and scalability. What you’ll do We are seeking a knowledgeable and proactive Technical Partner Manager to join our Global Partner Engineering & Operations (PE&O) Network partnerships team at Stripe. In this role, you wil

About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world's largest enterprises to the most ambitious startups — use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the Organization Support Experience Engineering builds the technology that powers Stripe's global support operations. Our engineers create the systems and services that support agents worldwide rely on every day to resolve issues for Stripe's millions of merchants and users — at scale, in real time, and across a growing range of channels and offerings. The Case Resolution Platform team owns the core infrastructure and tooling that enables support agents around the world to do their best work. This includes case routing, live channels infrastructure spanning voice and messaging, machine translation, and integrations that connect Stripe's support stack to the platforms agents depend on. What you'll do We're looking for full-stack engineers who want to make an impact on the tools and infrastructure that power global customer support at scale. Our team collaborates with many cross-functional teams — from Infrastructure to Product to Operations — to deliver reliable, high-quality systems that support agents and merchants depend on every day. The team is actively expanding its live channels infrastructure to support new messaging platforms, including in Greater China, requiring collaboration with third-party providers in the region. Responsibilities Design, build, and maintain full-stack services and infrastructure — spanning both backend systems and user-facing tooling — that support agents around the world rely on to resolve merchant and user issues in re

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team We are experts in business data, building the canonical data foundation that powers decision-making across Finance & Strategy, Business Data Science, GTM, and Marketing. We engineer scalable and efficient data pipelines and provide curated data products that give Stripe's teams a consistent, accurate, and fresh view of the business—from the top to the bottom of the funnel. We work side by side with partner teams—AI, Data Science, and Business Systems—to deliver high-quality data assets that power growth motions, product performance tracking, and go-to-market metrics reporting. We invest in data quality, data engineering automation, and operational excellence to minimize issues and maintain the trust our customers place in the products we build. What you’ll do We're looking for a person who could contribute to the team by solving high-impact, cutting-edge data problems. The ideal candidate will be someone that has built data pipelines for large scale volume, is deeply knowledgeable of key tools including Airflow/Spark/Kafka/Flink, is empathetic, excels at building strong relationships, and collaborates effectively with other Stripe teams to understand their use cases and unlock new capabilities. Responsibilities Lead the technical outcomes for a team of ambitious, talented engineers, providing mentorship, guidance, and support to ensure their success Partner with our recruiting team to attract and hire top talent Deliver cutting-edge data

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Payment Intelligence is comprised of multiple product teams building AI-first solutions to some of our customers’ biggest challenges, including fraud/abuse ( Radar ), payment optimizations ( AuthBoost ), Disputes, Authentication, and merchant analytics. We’re a mix of machine engineering engineers and full-stack software engineers impacting ~every Stripe transaction, creating revenue opportunities for Stripe and our customers, and helping protect the broader ecosystem. We have the benefit and privilege of working on cutting edge technologies with incredible scale and reach while also working directly with our merchants every day to build the right products for their needs. What you'll do As a Staff Engineer on Payment Intelligence, you’ll work across our product portfolio to ensure we’re building in a consistent, efficient, and effective manner. Experience with large, distributed systems on the critical path will help candidates succeed, as will comfort working across the stack and interacting with ML teams and models. Responsibilities Define technical strategy for multiple experiences across the Payment Intelligence portfolio, with a focus on quality and performance Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality code at scale Partner with some of Stripe’s largest merchants to co-build the future of payment-centric intelligence Partner cross-functionally

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The infrastructure teams provide efficient and optimized infrastructure for Stripe to build secure, reliable, and differentiated products, while enabling Stripe developers to achieve their highest potential. Stripe makes it easy for any developer to access and manage the capabilities of the financial system while maintaining the least regulatory friction. We work to enable developers to have the most productive results of their entire career from the very first days they join Stripe through years of developing new systems and products. What you'll do As a Technical Program Manager in the Infrastructure team, you'll play a key role within engineering and drive programs that span across Stripe in the core infrastructure of Stripe's payment systems. You're responsible for the successful definition, cross-functional strategy, planning, and execution of large-scale technical programs that help to solve complex problems and enable products and infrastructure at scale. You'll deliver outstanding results by building and implementing solutions that scale while protecting our users and serving the business. Responsibilities Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains. Define and produce high-quality written proposals, communications, and documentation. Execute on technical programs that require deep systems and engineering-l

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team You will be joining Stripe’s ML Foundations and Gen AI team to incubate new ML applications and improve our ML capabilities across Stripe. Our team is responsible for unlocking novel ML and LLM techniques and applications across Stripe’s product suite to drive business outcomes, as well as providing infrastructure, tooling and support for ML teams. What you’ll do As a senior product leader, you will lead a cross-functional team to define, incubate and scale new ML/AI applications across Stripe’s product suite, and drive our strategy and roadmap for ML/AI infrastructure powering all of Stripe’s teams. You will work closely with product leaders across business units to define and deliver on an AI-centric product strategy, launching new applications that drive incremental business outcomes. At the same time, you will be advancing our core AI technology stack to empower teams across Stripe to infuse their scenarios with Agents and agentic capabilities, with API support for agent quality and continuous improvement. Responsibilities Develop and execute on the Stripe-wide strategy for new ML/AI applications across our product suite Evaluate and align on areas of investment for ML/AI applications in collaboration with product leaders across the company Work with cross-functional teams to execute on the roadmap and launch successful new ML/AI applications Communicate clearly and crisply with leadership stakeholders and drive alignment acr

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of Stripe’s risk strategy. What you’ll do Stripe is hiring a Team Lead to develop a team of Operations Associates (OAs) within Fraud Operations in Bangalore. You will be responsible for the day-to-day operational execution and performance of your workflow(s), including queue health, SLA attainment, and decision quality. This role requires staying close to the work, remaining hands-on in complex casework (QA and targeted production), modeling high-quality decisioning, providing real-time coaching, and serving as the first-line escalation owner. You will also drive unit-level operational excellence. To be a fit, you will have a coaching mindset, proven ability to communicate at different levels, a track record of driving operational performance, and a passion for inspiring a team to deliver outstanding results. Responsibilities Manage a team of Operations Associates; set clear expectations, coach performance, and build a high-judgement culture rooted in strong decis

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Infrastructure Finance and Strategy team is an integral thought partner to Stripe's engineering leadership. We bring understanding and predictability to Stripe's R&D investments and operating expenses. We work cross-functionally across many surfaces at Stripe and help ensure the durability of our long-term financial performance. What you'll do We're looking for a Finance and Strategy Partner to join our growing team. You'll help us with the forecasting, budgeting, and reporting for AI investments, including token spend, engineering headcount, and management tools. You'll collaborate with data science, engineering, and finance teams to deliver improvements in our integrated financial systems and metrics, and help drive our strategies for productivity improvement and cost efficiency. Responsibilities • Leverage your financial background to support and influence key strategic and business decisions • Be your business teams' financial partner for analysis and evaluation of strategic projects and initiatives (e.g. foundational investments or business model shifts) • Design and provide analytical rigor to measure efficiency and ROI of investments in headcount and non-headcount expenses • Drive reporting, process, and discipline for finance routines to shape and influence decision-making (e.g. budget, forecast, monthly reviews, long-range plans) • Build and own models for in-depth analyses, as well as ensure their quality, timeliness, and a