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Position Overview: As a Senior Account Manager with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth. We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you. Key Responsibilities: Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities. Responsible for prospecting new and existing business within the designated vertical / territory for complex accounts with longer sales cycles. Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform. Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to foster product growth. Develop and execute on account plans to ensure revenue targets, quota and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business g

About The Team: To help achieve our mission, we are looking for a Recruiting Coordinator to join our team. AI is rapidly changing the world, and Scale is growing to meet that rapid demand. Recruiting Coordinators who join today will help schedule and coordinate interviews, provide exceptional candidate experience, and help develop strategies that will scale alongside the new challenges we’re facing. Many of our greatest challenges are yet to be solved, and we're looking to hire a Recruiting Coordinator who is excited to tackle them. About the Role: We are looking for a talented Recruiting Coordinator on a 6 Month Contract (with possibility of extension or conversion given further business need). This is a hybrid role (3 days per week in office) based in our San Francisco or New York City office to join our team and participate in the hiring process from beginning to end. You’ll be directly working with our hiring partners, recruiters and candidates to create a personal and creative recruiting experience! You will: Schedule, coordinate, and confirm candidate interviews, handling cancellations and reschedules promptly across multiple time zones Collaborate and communicate effectively with recruiters, hiring managers, and business leaders to ensure smooth interview processes Create a welcoming and high-touch candidate experience for both virtual and in-person interviews Support Recruiting Operations on initiatives related to improving coordination workflows, candidate experience and interviewer experience Ideally you have: 1-2 years of relevant experience; scheduling high volume (100+ interview events a week) and tech industry experience are a plus Familiarity with Greenhouse, ModernLoop, or similar ATS/scheduling tools A highly organized and process-driven approach to work, ensuring SLAs are met and work is completed efficiently and accurately A curious and proactive mindset, leveraging AI tools and technology to identify opportunities for process improve

Here’s a summary of the role: Diligent is seeking for a Delivery Analyst (Entities) to join our growing Professional Services team. We're looking for individuals who are passionate about technology and consistently exceeds client expectations, from meeting deadlines to delivering high-quality outcomes. In this role, you will be responsible for executing and delivering solutions in response to managed services requests from customers. As a subject matter expert in Diligent's solutions, you will collaborate closely with internal teams to ensure successful delivery and an exceptional client experience. Here’s a breakdown of what you’ll do (not all of it, just the important stuff): Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop and maintain Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data. Support the assessment of source data and document structures, including metadata, naming conventions, relationships, and access requirements, to help define migration scope and mapping needs. Prepare and cleanse data and documents for migration by assisting with deduplication, metadata normalization, validation, and identificati

Scale’s rapidly growing International Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for custom LLMs Upskilling and advisory services to spread the impact of AI As a Full Stack Software Engineer (Forward Deployed), you’ll collaborate directly with public sector counterparts to quickly build full-stack, AI applications, to solve their most pressing challenges and achieve meaningful impact for citizens. At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you. You will: Serve as the lead technical strategist for public sector engagements, converting ambiguous mission requirements into robust architectural roadmaps and guiding onsite implementation Architect the fundamental frameworks for production-grade AI applications, setting the gold standard for how interactive UIs, backend systems, and AI models are integrated at scale to deliver reliable outcomes. Guide the evolution of cloud infrastructure, ensuring security, global scalability, and long-term system integrity across all environments. Direct the development of core platforms and shared services, ensuring they solve cross-cutting needs for diverse global client use cases. Partner with cross-functional leadership to steer the technical roadmap, mentoring senior and junior staff and ensuring all products align with a cohesive, future-proof technical architecture. Bridge the gap between the field and the core platform by turning real-world client lessons into the reusable patterns that power the entire engineering team. Ideally you’d have: Masters or Phd in Computer Science or eq

Here's a summary of the role Data is only powerful when everyone agrees what it means. This is your chance to build a world class product behavioural data system and process from the ground up. We're rebuilding the internal product our teams use to measure product success and end-user value across all our 24+ products in four business units. You'll design the single source of truth: the metric definitions, the telemetry standards, the data contract engineering instruments against, the change governance processes and tooling, and the models that turn behaviour into portfolio insight. You'll educate and support the teams using this internal behavioural data product to set expectations and and plot a rational roadmap for the maturing of this product, helping our user to use the data honestly and wisely. Usage tells you what happened, not why, or whether it mattered. We want someone who sets quantitative behaviour against qualitative evidence and treats the disagreement as the interesting part. AWS/Snowflake is our spine; capture and BI are open decisions you'll help make. Your models feed the business reviews our executive team, CTO and investors use to run the portfolio, and engineering is committed to instrument against your contract. Here's what your first twelve months should look like First 90 days. Learn the estate, meet the engineers who instrument it, and agree the measurement model for one product end to end — with a defensible adoption number and the qualitative read on what it means. Three to six months. Data contract published, instrumentation spec landed with engineering, first business unit building against it. Definitions, naming and versioned change control governed. Six to twelve months. Rolling out across the remaining business units through the BU-aligned analysts, portfolio reporting running on your numbers. Here's a breakdown of what you'll do (not all

Here's a summary of the role: Identity infrastructure is not glamourware . It doesn't get standing ovations at company all-hands. But it is the thing every product in the portfolio depends on, and when it breaks, everyone knows. If you're the kind of PM who finds that genuinely interesting, read on. This role is for someone who has lived inside SAML flows, argued over PKCE token lifetimes, and knows exactly why SSO bypass lists are a necessary compromise. You'll own the authentication platform that thousands of enterprise customers trust, and you'll shape it alongside engineers who go deep. No surface-level roadmap ownership here. Here's a breakdown of what you'll do (not all of it, just the important stuff) Own the product strategy and roadmap for core authentication flows: SAML 2.0, OIDC/OAuth 2.0 with PKCE, MFA enforcement, token lifecycle management, and multi-IdP federation. Make product decisions that sit at the intersection of system design, security architecture, and developer experience, working directly with senior engineers on protocol choices and infrastructure trade-offs. Drive adoption of platform identity capabilities across internal engineering teams through influence, moving products toward modern API patterns and away from legacy integration surfaces. Use AI coding tools (Claude Code, Cursor, or similar) to prototype ideas and validate concepts before you pitch them; this is expected, not optional. Track the IAM standards landscape, including passkeys, FIDO2, SCIM, zero-trust, and verifiable credentials, and use that knowledge to sharpen product direction. Translate complex authentication concepts (JWT structures, SAML assertions, PKCE handshakes) into clear specs, user stories, and prioritized backlogs for audiences from engineers to executives. These are the essentials you'll ne

Platform administration isn't the part of the product anyone screenshots for a demo. Nobody's writing a blog post about your identity provisioning flow. But it's the thing every other team at Diligent quietly depends on more than any other dev team in the company and when it breaks, everyone notices immediately. If that kind of quiet, high-stakes ownership sounds appealing rather than thankless, keep reading. This role is for someone who wants real skin in the game: you build it, you ship it, you support it. We're a high-initiative team that improves things we see first and asks permission later, building secure, event-driven microservices in TypeScript on AWS, and treating infrastructure as code the same way we treat application code: with rigor, not as an afterthought. Here's a breakdown of what you'll do (not all of it, just the important stuff) Design and build secure, scalable full-stack services using AWS serverless tech (Lambda, SQS, API Gateway) — with real attention to event-driven patterns and observability, not just "does it work on my machine." Own your services in production. That means building good observability, keeping an eye on alerts, and responding to them before they become bigger problems. Build infrastructure as code with AWS CDK and push for CI/CD that ships safely and often — not "big bang" releases you have to pray over. Design RESTful APIs other teams will actually want to consume: clear contracts, sane versioning, no surprises. Write tests — unit, integration, end-to-end — as part of how you build, not a chore you do after. Show up to architecture discussions with opinions and documentation, not just vibes. Use AI tools to move faster on coding, debugging, testing, and research — but you're still the one who validates the output. These are the essentials you'll need to get an interview 2-3 years of professional software engineering experience in an agile, full-stack-focused environment. Solid full-stack fundamentals: request lifecycles, d

Here's a summary of the role: Do you love building scalable cloud platforms and solving complex engineering problems with modern technologies? As a Senior Software Engineer at Diligent, you'll design and deliver high-performing , serverless applications that power our global SaaS platform. You'll work extensively with TypeScript, Node.js, AWS, and event-driven microservices, owning services from design to deployment and production monitoring. This is an opportunity to influence technical decisions, mentor engineers, and explore how AI can transform software development and engineering productivity. If you're passionate about cloud-native architectures, distributed systems, and building software that scales to millions of users, we'd love to meet you. Here's a breakdown of what you'll do (not all of it, just the important stuff): Design and build scalable backend services and event-driven microservices using TypeScript and AWS. Develop secure APIs and integrations that power reporting, analytics, and dashboard experiences. Build and maintain serverless solutions using AWS services such as Lambda, EventBridge , SQS, and DynamoDB. Drive engineering excellence through testing, observability, automation, and production readiness practices. Contribute to infrastructure-as-code and CI/CD pipelines using AWS CDK and modern DevOps practices. Mentor engineers, participate in architecture discussions, and champion the use of AI tools to improve development efficiency. These are the essentials you'll need to get an interview: 6-8 years of professional software engineering experience. Strong experience with TypeScript, Node.js, and modern backend development patterns. Hands-on experience building cloud-native applications on AWS. Strong understanding of serverless architectures and event-driven microserv

Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including frontier model training, enterprise adoption, defense applications, and autonomous vehicles. Our mission is to develop reliable AI systems for the world's most important decisions. The next frontier for AI is the physical world. We're looking for an AI Product Manager to own the Robotics vertical within our Physical AI team. In this role, you'll own both the development of the data and training environments (the teleoperated demonstrations, real-world collections, simulated tasks, and annotation products that labs use to train and evaluate robot policies) and the "data as a product" strategy that powers them. You'll understand where physical AI is headed, decide what robot tasks and embodiments are worth collecting, how to source and structure the underlying data, and how to turn deep domain knowledge into a defensible product. The ideal candidate has lived inside robotics or physical AI research, and is able to pair that domain understanding with a sense for where current robot policies succeed and fail in real-world workflows. You'll translate that expertise into datasets, environments, and evaluation frameworks that teach robots to do real physical work, and you'll be the domain expert Scale's most important customers and their leading researchers turn to. A strong entrepreneurial & go-to-market mindset will be necessary. What You'll Do Own the Robotics AI roadmap & data strategy: Set product direction for the robotics training stack and the data strategy behind it — what data we collect, on which hardware and embodiments, and what we source internally vs. through our marketplace. Establish a vision for where physical AI is heading, driving execution across engineering, operations, and go-to-market teams. Build partnerships with research teams at frontier labs: Work directly with researchers at leading physical AI labs to understand where their robot p

National Security Hackathon Attendees – Stay Connected with Scale AI This posting is for candidates who attended National Security Hackathon and connected with a member of the Scale AI team. It was great meeting you at the Hackathon! Whether we spoke at our booth or on the floor, we always enjoy connecting with people who are passionate about advancing AI and machine learning. At Scale AI, our mission is to develop reliable AI systems for the world's most important decisions. For the past ten years, Scale has been the leading AI data foundry, supporting some of the most exciting advancements in AI, including generative AI, defense applications, robotics, and autonomous systems. We’re continuing to grow our team across a range of technical and mission-focused roles. If you're excited about the problems we’re tackling, feel free to share your information here. A member of our team will reach out if there’s a strong fit with one of our open opportunities. And even if the timing isn’t right today, we’d love to stay connected. We look forward to continuing the conversation. In the meantime, you can learn more about our work at scale.com . Compensation packages at Scale for eligible roles include base salary, equity, and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position and may be inclusive of several career levels at Scale; it will be determined during the interview process based on work location and additional factors, including job-related skills, experience, qualifications, interview performance, and relevant education or training. Scale employees in eligible roles are also granted equity based compensation, subject to Board of Director approval. Your recruiter can share more about the specific salary range for your preferred location during the hiring process, and confirm whether the hired role will be eligible for equity grant. You'll also receive benefits including, but not limited to: c

About Scale AI At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI) and building upon our prior model evaluation work with enterprise customers and governments to deepen our capabilities and offerings for public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we produce is some of the most critical work for how humanity will interact with AI. About Our FDE Team Generating high-quality data is the core problem our business solves. We aim to make producing and delivering high-quality data seamless and efficient for operators and customers. Our Team is building customer and operator-specific infrastructure to provide high-quality data with low turnaround time. You'll be exposed to the cutting edge of the Generative AI industry while directly interfacing with the leading model-building organizations in the space, including the top AI research labs and government agencies. Join us in shaping the future of Artificial General Intelligence. As a Forward Deployed Engineer, you'll be at the forefront of providing the critical data infrastructure that powers the most advanced AI models, directly influencing how humanity interacts with AI. You will work with the world’s leading AI companies and government agencies to solve their most complex AI data-related problems. Responsibilities: Drive Impact: Directly contribute to the advancement of AI by delivering critical data solutions for leading AI innovators and

About Scale AI At Scale AI, our mission is to accelerate the development of AI applications. For 10 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI) and building upon our prior model evaluation work with enterprise customers and governments to deepen our capabilities and offerings for public and private evaluations. About Data Engine Our Generative AI Data Engine powers the world’s most advanced LLMs and generative models through world-class RLHF (Reinforcement Learning with Human Feedback), human data generation, model evaluation, safety, and alignment. The data we produce is some of the most critical work for how humanity will interact with AI. About Our FDE Team Generating high-quality data is the core problem our business solves. We aim to make producing and delivering high-quality data seamless and efficient for operators and customers. Our Team is building customer and operator-specific infrastructure to provide high-quality data with low turnaround time. You'll be exposed to the cutting edge of the Generative AI industry while directly interfacing with the leading model-building organizations in the space, including the top AI research labs and government agencies. Join us in shaping the future of Artificial General Intelligence. As a Forward Deployed Engineer, you'll be at the forefront of providing the critical data infrastructure that powers the most advanced AI models, directly influencing how humanity interacts with AI. You will work with the world’s leading AI companies and government agencies to solve their most complex AI data-related problems. Responsibilities: Drive Impact: Directly contribute to the advancement of AI by delivering critical data solutions for leading AI innovators an

Overview Scale’s Finance Systems and Automation team is looking for a builder-oriented team member to help design and develop integrations, automations, and AI agents that streamline workflows across Finance, Accounting, People, and Recruiting. In this role, you will work closely with stakeholders across Finance, Accounting, People Operations, and Recruiting to understand their workflows and build integrations, automations, and agentic workflows that reduce manual effort and accelerate execution across these teams. You will leverage our internal data infrastructure, system integration tooling, and emerging AI platforms to architect scalable solutions — from traditional system integrations to intelligent agent-driven workflows — that serve as the foundation for long-term operational efficiency. We’re looking for someone who thrives on connecting systems, automating repetitive processes, and pushing toward more autonomous, AI-assisted operations. You should be comfortable navigating ambiguity, designing solutions that scale, and rigorously validating outcomes end to end. What You’ll Do Design and build agent-driven workflows and automation systems across People Operations, Recruiting, Finance, and Accounting Identify opportunities to replace manual or rules-based processes with agentic workflows Partner with stakeholders to translate business processes into scalable, automated solutions Lead the implementation of end-to-end workflows, from requirements through deployment and validation Automate candidate-to-employee transitions (e.g., Greenhouse → HRIS → provisioning systems) Build workflows to manage employee lifecycle events such as onboarding, transfers, and offboarding Automate approval flows and data synchronization across People, Finance, and Recruiting systems Support accounting and finance workflows through scalable integrations and automation Design and implement the underlying integrations and data flows that enable reliable automation and agent behavior Est

About Scale AI Scale's rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing governments around the world. Our core work consists of: Creating custom AI applications that will impact millions of citizens Generating high-quality training data for national LLMs Upskilling and advisory services to spread the impact of AI As these applications move from prototype to production, we're investing heavily in the infrastructure and people that keep them reliable, secure, and trusted by our government partners. At Scale, we're not just building AI solutions - we're enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you're ready to shape the future of AI in the public sector and be a founding member of our team, we'd love to hear from you. Role Overview We are looking for a technically strong and customer-oriented Engineering Manager to lead the development of AI applications for Saudi government clients. This role sits at the intersection of engineering leadership, AI/ML delivery, and direct client engagement—requiring someone who is equally comfortable presenting to a government stakeholder as they are reviewing a system architecture or shipping code. As a founding member of our regional team, you will help define how Scale AI shows up for some of the most ambitious public sector AI initiatives in the Gulf. If you thrive in fast-paced, high-impact environments and want to shape the future of AI in government, we would love to hear from you. What You'll Do Lead and manage a team of engineers delivering AI-powered applications for KSA government clients, ensuring high-quality output and on-time delivery Serve as the primary technical point of contact for KSA government stakeholders—translating complex engineering concepts into clear, accessible language for non-technical audiences Design, build, and optimize full stack AI applications end-to-end, fro

About Scale At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the abundance of frontier data to pave the road to Artificial General Intelligence (AGI), and building upon our prior model evaluation work with enterprise customers and governments, to deepen our capabilities and offerings for both public and private evaluations. About the ACE team The Agent Capabilities & Environments (ACE) team, part of Scale’s Research organization, brings together customer-facing Researchers and Applied AI Engineers. Our core mission includes research on agent environments and RL reward signals, benchmarking autonomous agent performance across real-world scenarios and environments, creating robust data programs to improve Large Language Models (LLMs) agentic capabilities and building foundational tools and frameworks for evaluating models as agents. ACE focuses on autonomous agents that dynamically interact with diverse external environments, including code repositories, GUI interfaces, browsers, and more. About This Role This role is at the intersection of cutting-edge AI research and practical application, with a focus on studying the data types essential for building state-of-the-art agents, such as browser and SWE agents. The ideal candidate will explore the data landscape needed to advance intelligent, adaptable AI agents, guiding the data strategy at Scale to drive innovation. This position requires not only expertise in LLM agents and planning algorithms but also creativity in addressing novel challenges related to data, interaction, and evaluation. You will contribute to impactful research publications on agents, collaborate with customer researchers, and work alongside the engineering team to translate t