Regional Head Of Services Jobs

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization. We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB. We are looking to speak to candidates who are based in Dublin for our hybrid working model for the Partner ADR team, a global team that works alongside regional sales with strategic customers. Day to Day Identify high-potential businesses that would be a good fit to work with MongoDB for selected strategic accounts in EMEA Work with the Sales team to develop and lead outbound campaigns from idea-generation through to qualified call Develop strong sales and product knowledge Interact with IT and business decision makers via telephone and email Update lead and prospect activity in Salesforce to ensure effective lead management Set qualified introductory meetings for the Sales team Nurture early phase opportunities for future pipeline potential Exceed monthly and quarterly opportunity quota Build strong relationships with our partner team, regional ADRs and Account Executives, where we pull together to maximize the win for our business Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success What You Will Bring to the Table A self-starter with a track record of hitting and exceeding goals Outstanding communication skills in English (native level) And additional language between French and Spanish is preferred (but not a mandatory requirement) Time management skills and ability to work either independently or through coaching Desire to work in a fast-paced and high growth environment Passionate about cut

Technical Services has nearly 200 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We have an incredible opportunity for a transformational individual to join the MongoDB Technical Services team, leading a regional team of MongoDB ‘Fedramp’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s database functions to enable successful Fedramp customer implementations. Click here to learn more about our Technical Services team . We are looking for candidates who are comfortable working a Wednesday - Sunday or Saturday - Wednesday schedule. We're looking to speak with candidates based on the east coast and able to work EST 1st shift hours. Typical responsibilities of the team include: Diagnosing and resolving performance related issues Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community Working on named accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We’re looking for a Sr. Product Marketing Specialist, EMEA with a foundation in core Product marketing (PMM) disciplines to drive regional go-to-market execution, product launches, positioning, and sales enablement across Europe, the Middle East and Africa (EMEA). This role is perfect for a strategic marketer with a passion for storytelling, market insights, and equipping sales teams with impactful content. Based in Munich, you will collaborate closely with global and regional stakeholders to drive localised GTM impact by: Translating Global Strategy to Local Reality: Adapting global product positioning, value frameworks, and launch plans to align with regional buying behaviors and local industry dynamics. Bridging Global & Regional Teams: Serving as the strategic liaison between global and regional teams, ensuring regional market feedback directly shapes product roadmaps and global messaging. Tailoring High-Impact Collateral: Refining customer-facing narratives, campaign assets, and enablement tools to drive pipeline velocity across EMEA. What You’ll Do Regional Go-to-Market Execution Support product launches and GTM strategies across EMEA, ensuring alignment with regional needs. Localise global marketing campaigns for key and emerging EMEA markets. Optimise product messaging and positioning for diverse audiences. Sales Enablement Adapt global sales content for EMEA, ensuring relevance and effectiveness. Equip sales and partners with the right me

We’re looking for a dynamic and empowering Sales Development Manager who will be responsible for building and leading a team of enterprise ADRs. The role focuses on leadership, development and a high performance culture to execute against our rapid sales goals. The Opportunity In this role, you will have two core priorities: Talent Development & Revenue Development. We view our Account Development Representatives as the next wave of Account Executives at MongoDB. A Sales Development leader at MongoDB hires outstanding talent, maps out the gaps in that rep’s skillset, holds them accountable to reaching their potential, and takes pride in turning that ADR into an AE. You will also be a key asset to our Enterprise Sales organization, partnering with regional leaders across our sales organization, you will be a crucial part of uncovering new opportunities, determining how to unlock new territories, and driving revenue into our pipeline. We are looking to speak to candidates who are based in Boston for our hybrid working model. Day to Day Attract, hire, retain, and develop talent Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology. Be involved in prospect qualification and discovery calls/meetings Provide weekly team performance summary as well as timely and accurate forecast to senior management Cross functional collaboration to establish scalable processes for incoming lead management and follow-up SLAs and conversions Develop and own KPI’s, supervise the activity of the team, track the results and drive team execution based on those metrics Work closely with Field Sales and Inside Sales management to drive increased performance and align pipeline production to our Sales team's needs Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success What You Will Bring to the Table 2+ y

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We’re looking for a Sr. Product Marketing Specialist, EMEA with a foundation in core Product marketing (PMM) disciplines to drive regional go-to-market execution, product launches, positioning, and sales enablement across Europe, the Middle East and Africa (EMEA). This role is perfect for a strategic marketer with a passion for storytelling, market insights, and equipping sales teams with impactful content. Based in London, you will collaborate closely with global and regional stakeholders to drive localised GTM impact by: Translating Global Strategy to Local Reality: Adapting global product positioning, value frameworks, and launch plans to align with regional buying behaviors and local industry dynamics. Bridging Global & Regional Teams: Serving as the strategic liaison between global and regional teams, ensuring regional market feedback directly shapes product roadmaps and global messaging. Tailoring High-Impact Collateral: Refining customer-facing narratives, campaign assets, and enablement tools to drive pipeline velocity across EMEA. What You’ll Do Regional Go-to-Market Execution Support product launches and GTM strategies across EMEA, ensuring alignment with regional needs. Localise global marketing campaigns for key and emerging EMEA markets. Optimise product messaging and positioning for diverse audiences. Sales Enablement Adapt global sales content for EMEA, ensuring relevance and effectiveness. Equip sales and partners with the right me

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the role: The Sr. Customer Success Manager role will play a critical part in the exciting growth and retention trajectory of the Enterprise Sector at Okta. You will report to the Regional Manager, Customer Success and be responsible for complementing Okta’s innovations, best practices, and capabilities with our valued customers’ business objectives and priorities. As a strategic and trusted advisor, you will shift customer mindsets, create demand for our solutions, and drive higher business value and executive alignment between Okta and our customers. The ideal candidate embodies a high-performance mindset—consistently raising the bar, turning action into traction, thriving in change, and moving fast to simplify and repeat. It requires complementing Okta’s innovations, efficiencies and capabilities with our valued customers’ business objectives and priorities thereby driving higher business value and executive alignment between Okta and our customers, but it also demands a leader who can navigate these constraints with urgency and an obsession for concrete outcomes. Strong problem-solving, orchestration, and consultative skills are necessary for navigating challenges, finding innovative solutions, and winning as a team. In this role, you will: Deliver Customer Value: Develop and nurture strong customer and C-Level relationships to understand their business goals and needs, ensuring retention, happiness, and a significant return on investment. Ce

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are seeking an experienced Sales Operations Manager to partner with our APAC Sales team across all subregions and segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions. This role will be operating out of our Singapore hub on a hybrid basis. What you'll do at Figma: Leverage AI tools to accelerate forecasting, reporting, and pipeline analysis—improving speed and accuracy of insights for leadership Champion AI adoption within the regional Sales team through best practices, workflows, and enablement Partner with sales leaders across APAC subregions, navigating diverse markets, cultures, and time zones Manage regional operating activities, including quota/crediting decisions and escalations, to deliver actionable insights for Sales and Finance Support forecasting meetings by presenting trends, risks, and opportunities to Sales Leadership Recommend org design, headcount, book of business carving, and quota decisions across the region Lead Regional MBR/QBR reviews, analyzing funnel trends and KPIs and driving follow-up actions Own performance dashboards, reports, and data-quality standards, keeping sales systems clean and trusted We'd love to hear from you if you have: 7+ years of sales operations experience, ideally in a fast-growing environment, with deep SaaS knowledge Proven ability to use AI to improve the speed, accuracy, and scale

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are seeking an experienced Sales Operations Manager to partner with our Sales team for New Business and Inside Sales across all segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Serve as the primary business partner to New Business and Inside Sales leadership — owning the operating rhythm, surfacing insight and bringing forward a data driven point of view that informs decisions that accelerate growth across both segments Own the end-to-end forecasting process for New Business and Inside Sales, bringing rigor and repeatability to pipeline reviews while continuously evolving methodology as market dynamics and go-to-market motions shift Lead and elevate the operating cadence — MBRs, QBRs, weekly forecast reviews — by synthesizing funnel trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions Shape the organizational foundation of both segments by recommending headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably Define and govern rules of engagement across account ownership, lead routing, and AE–ISR collaboration, creating clarity that reduces friction and maximizes coverage across the

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for a driven Sales Enablement Manager to support our growing sales function in Japan. This role will help shape and scale regional enablement strategy and roadmap, partnering closely with Japan Sales leadership and cross-functional stakeholders to identify market-specific needs and deliver impactful programs. You’ll adapt global onboarding and enablement initiatives for Japan, ensuring they reflect local buyer expectations, sales motions, and cultural nuance. You’ll build practical tools and content that improve seller productivity, strengthen pipeline generation and deal progression, and drive consistent execution across the region. This is a full-time hybrid role based out of our Japan hub. What you’ll do at Figma: Partner closely with Global Sales Enablement and Japan Sales Leadership to design, build, and execute enablement programs for Japan Diagnose where reps and managers need the most support across pipeline generation, deal progression, and deal execution Adapt and regionalize global programs, content, and frameworks for the Japan market, balancing consistency with local relevance Build repeatable sales motions, processes, playbooks, and manager-facing tools that help the field execute more effectively Produce, curate, and maintain enablement content and assets that reflect regional priorities and market nuance Program manage ongoing sales trainings and enablement initiatives across Japan Facilitate effective in-person and virtual training sessions, workshops, and deal-ba

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive, a subsidiary of Lyft that offers vehicle access to Lyft drivers through a flexible car rental subscription program, is seeking a passionate, organized, and bold Operations Lead to join our team in Philadelphia. In this role, you will report to the Regional Operations Manager and be responsible for leading a team and overseeing a fleet of vehicles. Your duties will include leading and developing a team of Operations Associates, driving operational excellence, fostering a value-based culture of continuous improvement through deep data analysis and problem-solving to identify performance gaps and delivering on company’s key performance metrics. . At one of our Flexdrive facilities, you and your team will support the community through Lyft's Express Drive program, a key driver of our growth. Lyft drivers are the backbone of our customer-obsessed organization, and your role will be to ensure that every interaction with them has a purpose to serve and connect. Responsibilities: Accountable for your market’s business health and strives to deliver on Flexdrive OKRs by frequently analyzing market level data for performance gaps, managing fleet operational costs and process improvement opportunities Lead the team responsible for assisting Lyft drivers through the end-to-end rental process of the Express Drive Program; ensuring all team members are up-to-date on all trainings and processes Foster team member growth and development by conducting regular 1:1 meetings and professional development discussions, while coaching through timely and constructive feedback Drive high utilization metrics by managing the vehicle supply lifecycle across your market, from in-fleeting to maintenance to decommiss

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Flexdrive is a subsidiary of Lyft that works together with Lyft teams to realize our shared mission. Flexdrive, a subsidiary of Lyft that offers vehicle access to Lyft drivers through a flexible car rental subscription program, is seeking a passionate, organized, and bold Operations Lead to join our team in Baltimore. In this role, you will report to the Regional Operations Manager and be responsible for leading a team and overseeing a fleet of vehicles. Your duties will include leading and developing a team of Operations Associates, driving operational excellence, fostering a value-based culture of continuous improvement through deep data analysis and problem-solving to identify performance gaps and delivering on company’s key performance metrics. . At one of our Flexdrive facilities, you and your team will support the community through Lyft's Express Drive program, a key driver of our growth. Lyft drivers are the backbone of our customer-obsessed organization, and your role will be to ensure that every interaction with them has a purpose to serve and connect. Responsibilities: Accountable for your market’s business health and strives to deliver on Flexdrive OKRs by frequently analyzing market level data for performance gaps, managing fleet operational costs and process improvement opportunities Lead the team responsible for assisting Lyft drivers through the end-to-end rental process of the Express Drive Program; ensuring all team members are up-to-date on all trainings and processes Foster team member growth and development by conducting regular 1:1 meetings and professional development discussions, while coaching through timely and constructive feedback Drive high utilization metrics by managing the vehicle supply lifecycle across your market, from in-fleeting to maintenance to decommission

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Gathering Programs Manager is responsible for end-to-end delivery and adaptation of regional Gathering & Culture programs, ensuring they support business priorities and drive meaningful connection across markets. The Difference You Will Make: This role translates global strategy into regional execution—owning programs and driving consistency and impact across locations. The individual is a strong program manager who can handle complexity, operate with autonomy, and influence stakeholders. A Typical Day: Core Program Ownership Own delivery of Host Check-In (2-day program) across EMEA, APAC, and/or AMER, ensuring consistency, quality, and continuous improvement. Lead New Hire Connection programs in-region, adapting central strategy to market needs and ensuring high-quality delivery. Own New Hire Connection for Global Ops (Dublin, Montreal and India), coordinating cross-functional stakeholders and ensuring alignment with business needs. Drive execution of Tech moments (Hackathons, Tech Days, AI Excellence Days) for key tech audiences (Seattle, NYC, Bengaluru, Beijing), ensuring relevance and strong participant experience. Regional Adaptation & Program Management Adapt global Gathering & Culture strategy to local market context. Manage end-to-end delivery of programs across multiple markets. Ensure consistency of experience while allowing for cultural nuance. Tier 1 Event Ownership Act as primary owner for Tier 1 events in-region: Lead co-design with stakeholders Drive pre-production and execution Ensure events are tailored to local team needs and business pr

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: Our EMEA Key Account Management Team is growing and we want you to be part of it! The EMEA Key Accounts team manages the partnerships with Regional API Software providers and Enterprise Property Managers. The key goal is to grow the share of high quality stays by optimising supply at scale leveraging strategic account management, programs, incentives, and product solutions. The Difference You Will Make: As a Senior Key Accounts Manager, you will be managing partner relationships with strategic Enterprises & API Connectivity partners. You will be responsible for recruitment, enablement and optimization of our strategic partnerships and become their trusted advisor with the aim to become their number one partner and accelerate growth and performance on both sides. You will be reporting to the Key Accounts Team Lead, EMEA. This role is based in either Paris or Barcelona (hybrid, 2-3 days a week in the office), and is not eligible for relocation support. A typical day: Own a portfolio of Airbnb’s key partners and act as the key representative for these partners. Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb as a top strategic partner across all distribution channels. Develop strong and trusting relationships with executives and decision makers/key influencers within your API & Enterprise customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as SLAs are met. Analyze data and utilize data-driven recommendations

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join UX Writing is a core design discipline at Airbnb. Our team of 40+ writers works closely with Experience Design, Experience Research, and Design Program Management to support the product development process from beginning to end. Whether you excel in upfront storytelling, end-to-end systems design, or nitty-gritty execution you'll find your people here. The Difference You Will Make The International team makes Airbnb’s products more local. You’ll deploy a deep and nuanced understanding of regional needs, cultural and linguistic norms, and regulatory environments to craft language and interfaces that resonate with local audiences. Working alongside the London-based team, you’ll support the design of country-specific features for key markets including Italy, Germany, Spain, France and the UK. You will collaborate with cross-regional partners such as country managers, localization experts, linguists and translators, researchers, product specialists, engineers, and data scientists to craft meaningful and inclusive products that empower guests and hosts around the world. This role is based in London (or within easy commuting distance). A Typical Day Write clear and concise copy across multiple product touch-points Define and drive the UX Writing function within Global Markets, establishing workflows, partnerships, and standards for a newly forming team, including reviewing and mentoring other UX writers Drive strategy and UX Writing deliverables across multiple highly complex projects Develop inspiring, strategic ideas based on product requirements, data, and/or research

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: As a Staff Experience Designer supporting international expansion initiatives, you will partner with cross-regional partners (country managers, localization experts, researchers, product specialists, engineers, data scientists, etc.) to craft beautiful, usable, forward-looking products that empower people. Our design charter is to help foster an emotional connection with our community, keeping usability and accessibility as our prime virtues. We do our best to practice inclusive design at every turn, spanning across online and offline experiences we create for our Host and Guest communities. The difference you will make: As a Staff Experience Designer, you will play a critical role in shaping how Airbnb shows up in markets across APAC and globally. You will help ensure our global products feel truly local—adapting core experiences to regional needs while feeding market insights back into the broader product strategy. Sitting at the intersection of product, design, and regional strategy, you will work across time zones and functions to define and deliver an international roadmap that spans both tactical UI improvements and larger strategic bets. You will bring a high bar for visual and interaction design craft, model AI-enabled ways of working, and provide design leadership in a space that is growing in complexity and impact for Airbnb globally. The Staff Experience Designer is an individual contributor (IC) role that will report to a Manager or Director of Experience Design. A typical day: Lead the design of multiple international initiati