Remote Technical Systems Program Manager 2c User Operations in United Kingdom

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. You independently lead the most complex AI deployments Smartsheet undertakes. You own the full engagement lifecycle from technical discovery through production deployment through solutions org handoff. You architect multi-agent solutions, design client-personalized MCP resource packs, and build the Deployment Kits that transform how 200+ solutions consultants and partners operate. You mentor junior FDEs, drive the intelligence loop, and present field findings at weekly Applied AI strategy sessions. You are building a function, not filling a role. What You Will Do Lead complex, multi-system AI deployments end-to-end scope, architect, build, validate, and manage the customer relationship throughout. Own the AI workshop program for your pod, customize modules per customer, lead technical sessions, translate outputs into production requirements, evolve content from field learning. Architect multi-agent solutions selecting the right coordination pattern for each customer’s workflow characteristics and compliance requirements. Design client-specific and industry-specific MCP resource packs that serve personalized intelligence from the server so every connected AI surface gets smarter for that customer automatically. Own Deployment Kit quality for your pod. If a kit is not documented well enough for a solutions consultant with no engineering background to follow, it isn’t done. Lead Solutions Enablement Sprints: transfer AI deployment patterns to solutions consultants and partners with training materials and certification crite

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: The Sandbox service team at SpaceXAI builds and maintains a secure, scalable system that gives our models safe, controlled access to computational environments. This infrastructure powers critical workloads across training and product, enabling models to run code, build software, interact with tools, and even control applications with user interfaces. We provision containers and virtual machines on large-scale clusters, granting models interactive control over these remote environments. Our work spans the full stack: from orchestrating massive jobs and resource scheduling at the cluster level, to fine-tuning filesystem performance on nodes. The Sandbox service enables Grok to safely run and test code in real-time for user queries, and supports reinforcement learning in training, where models interactively explore tools ranging from compilers to productivity apps. BASIC QUALIFICATIONS: Expert knowledge of Rust, C++ or Go Familiarity with Python Deep experience with either Linux or Windows systems (familiarity with both is a strong plus) Experience with virtualisation and containerisation technologies (e.g., cgroups, KVM, gVisor, QEMU) Solid knowledge of the networking stack COMPENSATION AND BENEFITS: £107,000 -

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Role: Senior Technical Support Specialist (Enterprise Agentic AI) Company: Ema Unlimited Inc. Location: London Employment Type: Full-time/Remote 1. About Ema (Why Ema) Ema is building the world’s first Universal AI Employee — a production-grade agentic AI platform that automates real enterprise workflows across HR, IT, Finance, and Operations. Ema’s customers do not run demos. They replace mission-critical, manual business processes with agentic AI systems that operate across multiple SaaS tools, APIs, and human-in-the-loop workflows. In this world, support is not reactive . Support is production reliability, trust preservation, and system learning . At Ema, Senior Technical Support Specialists are operators of live AI systems , not ticket handlers. 2. Role Overview The Senior Support Engineer owns the health, reliability, and trustworthiness of Ema’s deployed agentic AI systems in production. This role sits at the intersection of: AI behavior Workflow orchestration Enterprise integrations Customer trust Engineering feedback loops This is: ❌ Not L1 / call-center support, ❌ Not a “just escalate to engineering” role, ❌ Not reactive firefighting only This is : A senior technical escal

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Please note that this is not a live role. We are grateful for your enthusiasm and interest in Cohere and encourage you to submit your resume for future consideration. Should a suitable position become available, we will review your application and reach out to discuss potential opportunities. Why this role? Design and implement novel research ideas, ship state of the art models to production, and maintain deep connections to academia. We have one of the highest ratio of compute to engineers in the world. We do not delineate strongly between engineering and research. Everyone will contribute to writing production code and conducting research depending on individual interest and organizational needs. We have all the compute, data, and talent available for you to do your best work. Please Note: We have offices in Toronto, London, Paris, San Francisco and New York but also embrace being remote-friendly! There are no restrictions on where you can be located for this role. As a Member of Technical Staff, you will: Design, build and scale AI systems for serving our users. Research, implement, and experiment with ideas on our supercompu

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Code-generating LLMs and autonomous agents are revolutionizing how software is built and tasks are automated. At Cohere, we’re pushing the boundaries of what’s possible with these technologies for enterprises, and we’re looking for a senior member for the Agent Code team. You’ll be at the forefront of research and engineering, driving the development of cutting-edge code LLMs and agent systems that can interact with the digital world to solve complex tasks with minimal human oversight. This role is hands-on and research-driven. You’ll dive into the latest literature on code LLMs and agents, experiment with frontier models, and collaborate with a team of talented engineers and researchers to build scalable, production-ready solutions. At Cohere, we blend engineering and research seamlessly—everyone contributes to both, depending on their interests and organizational needs. We provide access to world-class compute resources, data, and talent to ensure you can do your best work. Note: We have offices in London, Toronto, New York and San Francisco, but we’re also remote-friendly! This team operates primarily between E

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? Advance the state of the art for model post training, ship state of the art models to production, and bridge the gap between research and production. We have one of the highest ratio of compute to engineers in the world. We do not delineate strongly between engineering and research. Everyone will contribute to writing production code and supporting our research effort depending on individual interest and organisational needs. We have all the compute, data, and talent available for you to do your best work. Please Note: We have offices in London, Paris, Toronto, San Francisco and New York but also embrace being remote-friendly! As a Member of Technical Staff, you will: Design and write high-performant and scalable software for training models. Consistently post-train the models to reach SOTA level performance. Coordinate with other specialist teams (Agentic, Code…) to produce models that have strong all encompassing performance. Craft and implement techniques to improve the performance and results of our training cycles both on the SFT and the RL regime. Research, implement, and experiment with ideas on our superco

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As a Performance Engineer in the Pre-Training team you will be responsible for optimizing the performance of our advanced language models and systems. Their primary focus is on improving key model training metrics, such as training throughput, ensuring high accelerator utilization. The team combines expertise in software engineering, machine learning, and low-level kernel design and development to design robust systems and enhance model performance. You will work on identifying and removing performance bottlenecks, develop cutting-edge training and profiling tools to help Cohere's mission of providing efficient and reliable language understanding and generation capabilities and drive innovation in the field of natural language processing. Note: We have offices in London, Toronto, New York and San Francisco, but we’re also remote-friendly! This team operates primarily between ET to CET time zones, so we’re seeking candidates in locations that align with these hours for effective collaboration. As a Member of Technical Staff, you will: Design and write high-performant and scalable software for training. Understand a

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As a Member of Technical Staff in Data Analysis and Evaluation, you will play a pivotal role in ensuring the quality, reliability, and performance of our large language models (LLMs). Your primary focus will be on designing and conducting data collection tasks, assessing and evaluating dataset quality, and analysing the robustness and generalisability of our models. You will work closely with cross-functional teams, including researchers, engineers, and data annotators, to conduct data-driven decision-making and improve the overall effectiveness of our AI systems. This role combines expertise in statistics, experimental design incl. human annotators, and machine learning to ensure that our models are trained on high-quality data and perform reliably across diverse scenarios. You will contribute to Cohere’s mission of advancing AI by ensuring our systems are robust, scalable, and impactful. Please Note: We have offices in London, Paris, Toronto, San Francisco, and New York, but we also embrace being remote-friendly! There are no restrictions on where you can be located for this role. As a Member of Technical Staff

As a Senior Software Engineer on Coder’s Agentic Engineering team, you’ll build and evolve the systems behind our agentic development experience. You’ll work across the agent harness, integrations, and workflows that connect agents with real development environments. You’ll stay hands-on, solve complex technical problems, and work closely with Product, Design, and other engineers to ship reliable agentic experiences. What you’ll do here Design and build production systems in Go, with work across React and TypeScript where needed. Improve agent execution, tool use, context management, streaming, and long-running workflows. Extend our provider-agnostic architecture as models and capabilities change. Build reliable integrations between agents, workspaces, tools, and developer infrastructure. Own projects from implementation through rollout and iteration. Contribute to design reviews, code reviews, and technical discussions. Partner with Product and Design to turn agent capabilities into useful developer experiences. Improve the reliability, performance, and operability of agentic systems. What we’re looking for Strong experience building and operating production software systems. Hands-on experience with Go. Experience with React and TypeScript. Experience building systems around LLMs or agentic workflows. Familiarity with model APIs, tool calling, context management, or agent loops. Good understanding of distributed systems and production reliability. Working knowledge of AWS. Strong problem-solving skills and comfort working through technical ambiguity. Someone who contributes beyond their own code through reviews, collaboration, and knowledge sharing. Bonus tacos if you have Experience building coding agents, developer tools, or cloud development environments. Experience with MCP, agent tools, or multi-agent systems. Experience with remote execution, sandboxing, or isolated compute. Experience building integrations across multiple model providers. Experience with AW

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. About The Team The Commerce Site Reliability Engineering team is responsible for the reliability, scalability, and day-to-day operation of the platforms that power GoDaddy's Commerce ecosystem. We build and operate shared infrastructure, support critical production systems, and partner closely with engineering teams to ensure services remain secure, resilient, and highly available. As a Senior Site Reliability Engineer, you'll join a team that values ownership, operational excellence, and continuous improvement. Engineers are empowered to identify problems, drive meaningful change, and influence how reliability is delivered across the broader Commerce organisation. From improving operational maturity and reducing toil to modernising delivery platforms and strengthening incident response practices, this team plays a key role in enabling engineering teams to move quickly and safely. You'll work closely with engineers across infrastructure, cloud, security, networking, and application teams while helping shape the future of reliability engineering at GoDaddy. This role offers significant opportunity to broaden your impact, develop technical leadership skills, and grow toward Staff and Principal engineering positions over time. What you'll get to do... Lead reliability and operational improvement initiatives across GoDaddy's Commerce platform, helping engineering teams build and operate services safely and at scale. Own critical production systems, drive incident response and post-incident improvements, and continuously raise the bar

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Solutions Architect on the Sales, Trading and Prime team, you'll help scale our B2B products by bridging technical field engagement with hands-on software development. You'll work directly with customers, from startups to large institutions, as a trusted technical advisor while contributing to open source projects and extending Coinbase's core products to unlock strategic client opportunities. This role involves substantial coding, and candidates must be actively developing and delivering software in their current role. What you’ll do: Partner with customers as a trusted technical advisor, guiding them in building on Coinbase services and APIs and deepening relationships as they scale. Collaborate with sales teams to address prospect technical requirements and support deal closure. Architect distributed systems solutions for complex customer needs and build open source SDKs and reference implementations. Lead customer implementations end-to-end, delivering technical presentations, resolving roadblocks, and partnering with support teams to ensure success. Drive collaboration with product and engineering teams to extend core capabilities for strategic client opportunities. Required skills and experience: Degree in computer science or equivalent practical experience and 3+ years of software engineering experience, including expert-level proficiency with REST and We

About Dot Collective We are a new generation consultancy based across UK and EU and founded on the premises of the engineering excellence and empowering people to make an impact. We work with all modern tech stacks and typically run agile scrum on all our projects. About you Are you passionate about data and its transformational powers? Do you like being able to make a huge difference in a limited period of time? We might be just the right place for you. Your key skills and capabilities: Gathering and documenting business and project requirements Managing stakeholders of differing levels Analysing and profiling large and complex datasets Managing a team backlog using tools like Jira or Azure DevOps Agile ways of working Familiar with Online Transaction Processing (OLTP) and Online Analytical Processing (OLAP) systems Creating conceptual, logical and physical data models Creating mapping specifications for data migrations Coordinating User Acceptance Testing (UAT) with business stakeholders Excellent SQL skills Knowledge of python (pandas) Experience with Cloud platforms Creating data dashboards using Tableau, PowerBI or Qlik and story telling We expect you to work closely with business to understand their current data problems, pain points and to know how to analyse and cleanse their data. Also, we expect you to design data storage solutions and be a good communicator with your technical team. Our promise to you We will always see you as a human being and will do our very best to support your needs and wellbeing – well-designed co-working and collaboration spaces, remote working patterns that work for you, parenting leave, sabbaticals and ability to work on personal projects. We believe that a geled team is worth its weight in gold – we will do everything we can to avoid breaking well-performing teams. Whilst continuity across every project is no

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! About the Role We're looking for an Engineering Manager to lead our Deployment Engineering team in EMEA. This isn't a typical management role — we need someone who leads from the front, gets their hands dirty, and drives impact. You'll manage a team of Forward Deployed Engineers who are on the front lines of deploying Cohere's North platform into customer environments. You should be ready to be a force to be reckoned with. Location: UK (can be remote but based in UK) What You'll Do Lead and mentor a team of Forward Deployed Engineers across EMEA Drive end-to-end deployment of North in private cloud and on-premises environments Take ownership of customer success from technical implementation through delivery Collaborate closely with Product, Engineering, and Sales to shape how we deliver AI to enterprises Mentor your team on cloud infrastructure, Kubernetes, and enterprise-grade deployments Optimize performance for OpenSearch, databases, and other K8s services Define scaling guidelines for GPU and CPU compute resources Build processes & technology that scales — we're growing fast. What We're Looking For 5+ years of experience

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We’re hiring a Product Marketing Manager to help shape how Linear’s products are brought to market and understood by customers. This role sits at the intersection of Product, Engineering, Design, CX, Sales, and Marketing, and is responsible for turning technically sophisticated product work into clear narratives, strong launches, and high-quality customer-facing experiences. You’ll go deep on the product, define positioning and messaging, and drive execution across the surfaces that matter most—from in-product copy and changelogs to enablement, documentation inputs, email, and launch communications. This is a hands-on role for someone who combines product judgment, excellent writing, and strong cross-functional leadership. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America and the United Kingdom. You can work from anywhere within these regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you’ll do Develop positioning, messaging, and core narratives for feature releases, key launches, and strategic product narratives Partner closely with Product management, Engineering, and Design to refine how products are presented across in-product and external surfaces