Jobiba hiring network

Retention Sales Development Representative Jobs

695 active opportunities · Updated for October 2026

Fresh results

15 shown

Explore current retention sales development representative jobs. Use filters to narrow by work mode, employment type, experience and date posted.

F
Flexport
📍 Phnom Penh• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Role Overview The Business Support Coordinator is responsible for managing the end-to-end documentation lifecycle for Cambodia finance operations, ensuring all tax invoices, vendor documents are timely collected, scanned, filed, and retained in compliance with local regulatory requirements (including a 10-year document retention obligation under Cambodian tax law). This role serves as a critical link between the local administrative function and the regional finance team. Key Responsibilities 1. Tax Invoice Management Print/Issue tax invoices from Flexport's internal operating system (Core) upon customer payment confirmation and invoice collection requests. Liaise with customers to coordinate timely delivery or handover of original tax invoices. Conduct daily visits to vendor/carrier offices across Phnom Penh to collect original tax invoices for services or goods paid by Flexport, in line with local market practice. Maintain a tracking log of all invoices issued and received, flagging any outstanding or missing documents. 2. Document Scanning & Digital Archiving Ensure all received paper invoices and supporting documents are scanned promptly and uploaded

F
Flexport
📍 Atlanta Warehouse• Full-time
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity We’re looking for a Manager, Account Management to lead a team of Senior Account Managers supporting our largest and most complex Enterprise Fulfillment clients. This is a player-coach role: part people manager, part escalation owner, part P&L steward. You’ll own the health and growth of a portfolio of Enterprise accounts while managing the team of Senior AMs who manage the day-to-day relationships beneath you.You’ll be expected to get into the weeds on inbound/outbound exceptions, crossdock and rush-receipt escalations, DIMs and inventory discrepancies, and B2B/omnichannel program issues alongside your team, while also owning the commercial outcomes (retention, growth, margin) for the book. You will: Team Leadership & Development Directly manage and coach 6–8 Senior Account Managers, each owning a book of Enterprise fulfillment accounts. Set clear expectations, run regular 1:1s and team syncs, and build a culture of ownership and proactive client management. Develop your Senior AMs’ skills in strategic account planning, executive presence, and cross-functional influence; identify and cultivate future leaders on the team. P&L & Comme

F
Flexport
📍 New York• Full-time• From $64.8K/yr
1mo ago

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The Opportunity The 3PL Operations Customer Success Manager acts as the crucial operational bridge between Flexport's e-commerce and retail clients and our warehouse fulfillment teams. You ensure SLA compliance, manage onboarding, and drive client retention by translating complex supply chain metrics into actionable business value. It's a client-facing, cross-functional role, and you'll be a key voice in how Flexport delivers on its commitments to fulfillment clients. You will: Client Success & Operational Liaison: Be the client's day-to-day point of contact, connecting them with warehouse, inventory, and tech teams to resolve fulfillment issues. Partner Oversight & SLA Accountability: Serve as Flexport's primary POC for assigned 3PL/4PL partners, inspecting sites and holding them accountable for SLAs on receiving, shipping, inventory accuracy, and packing quality. Coach teams of 30 to 100 at partner facilities and drive corrective action when needed. Forecasting & Capacity Planning: Share SNOP forecasts with partners and confirm labor and capacity plans align to demand. Billing & Invoice Management: Review and approve 3PL/4PL invoices and resolve d

aigorust
View job →
G
Gitlab
📍 United States• Full-time• Remote• From $152.8K/yr
1mo ago

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Engineering Manager, Growth at GitLab, you’ll focus on building and enabling a high-performing team that helps users discover, activate, and expand value in GitLab. Growth’s mission is full-funnel: linking acquisition, activation, engagement, retention, and monetization into measurable self-serve loops, while using experimentation to improve how users experience the product. Your primary focus will be to hire, coach, and develop team members, and to create an environment where they can do their best work while delivering strong results. You’ll partner closely with Product, Design, Data, and Engineering

REMOTEreactgitrest
View job →
J
Jamf
📍 Singapore• Full-time• Remote
1mo ago

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you’ll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Manager of Customer Success is responsible for staffing, development, and ongoing leadership of the Customer Success team. This includes onboarding, training, resource management, and team development to ensure consistent, high-quality execution across the customer lifecycle. This role aims to drive and sustain customer engagement, product adoption, satisfaction, and retention by enabling the team to deliver measurable value realization and proactive risk mitigation. The Manager of Customer Success partners closely with cross-functional leaders across Jamf to ensure strong alignment, effective operational cadence, and clear communication across teams supporting the customer experience. They maintain alignment between company direction and the actions and priorities of the Customer Success team, supporting scalable practices that improve customer health and long-term outcomes. This role is offered as remote in Singapore. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for cert

REMOTEgitrestai
View job →
J
Jamf
📍 Eau Claire• Full-time• From $65.2K/yr
1mo ago

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf At Jamf, we empower people to be their best selves and do their best work.As an Strategic Customer Success Manager (SCSM) at Jamf, you will act as a dedicated resource and owner for a strategic book of large enterprise accounts, ensuring successful Apple deployment within the Jamf portfolio of products to drive customer engagement, adoption, and retention across that book of business. The SCSM position works within the Customer Success Department and acts as the Account Owner role supporting the entire Jamf Product Suite. They are responsible for forging deep relationships with the customers’ senior leaders, decision makers, and stakeholders and driving proactive engagements, business reviews, and best practices to ensure our customers realize measurable value of their Jamf solution. The ECSM owns the customer relationship along their entire journey, from onboarding to value realization, working cross-functionally to advocate for customer needs and resources to ensure their success as well as providing feedback back to Jamf representing the voice of the customers. This role requires advanced knowledge of Jamf platform of products, customer environments, and key technical workflows for their customers’ businesses. This is a hybrid position available to individuals residing in the Minneapolis,MN Austin, TX and Eau Claire,WI metro areas. While the role is primarily hybrid, you may be asked to work occ

restaigo
View job →
J
Justworks
📍 New York• Full-time• $188K – $242K/yr
1mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are self-driven and like to work with others to remove roadblocks. You are curious, and love to explore and learn new technologies. You have demonstrated the ability to build, deploy and maintain large-scale, complex applications. You care more about solutions and impacting the customer experience than using a particular tool or framework. Your Success Profile What You Will Work On The Partnerships team builds the integrations, partner experiences, and platform foundations that enable the Justworks ecosystem to flourish beyond Justworks’ core capabilities. We drive growth and retention for our core customer segment while making it easier for customers to unlock more value from Justworks. Our team owns the public API through which customer data flows into and out of our platform. We work closely with teams across the business to ensure that the API and MCP experience is as rich and reliable as our UI-driven experience. Engineers on this team collaborate closely with external partners to deliver seamless integration experiences. We are looking for engineers who enjoy working across platform infrastructure, product integrations,

javascriptjavasql
View job →
KP
Kickstarter PBC
📍 Remote• Full-time• Remote• From $158.4K/yr
1mo ago

Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work. Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company. Kickstarter is seeking an experienced Senior Product Designer, Mobile to lead the re-imagination and evolution of our mobile apps. You will own the full design lifecycle for our iOS and Android platforms, working with cross-functional partners to deliver seamless experiences for our global community. Ideal candidates bring a background in designing consumer-facing mobile products with international checkout experiences, with an eye toward engagement and retention, especially those including storytelling, user-generated content, search and discovery, video, and payments. The salary for this role in the United States is $158,393. In this role, you will: Define interaction and visual design standards for our mobile products. Design user-centric experiences that balance user needs and business goals, can scale, and translate globally. Own and evolve our mobile design system. Provide an international design perspective within our product org. Actively partner with our research team to conduct and analyze user research. Work with teams across Kickstarter as the company works toward building a mature ecosystem that serves our community of Creators and Backers. Collaborate with partners on cross-functional teams to ensure alignment where appropriate. About You You have solid professional experience leading design for mobile apps acros

REMOTEawsgitai
View job →
J
Justworks
📍 New York• Full-time• $32 – $39/hr
1mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are You are focused on and committed to helping people. You are a customer fanatic with a proven track record of going above and beyond for your customers. You treat others with care and empathy, and assume the best intentions in others. You are a great communicator, being able to simplify complex concepts into clear, easy-to-understand terms. You love to solve problems and figure out how and why things work. You are an analytical, motivated self-starter who thrives in a fast-paced start-up environment. You have the willingness to lean into a challenge and affect change. Our Customer Support, Payments team at Justworks is dedicated to helping our customers run their business with confidence. We are the payments and tax experts our customers rely on, and we help our customers pay their people with ease. Our team takes ownership of our customer’s payroll and tax concerns, and we actively drive issues to resolution. In this role you will support our small business customers with inquiries related to payroll, payments, tax, billing, customer retention, company offboarding, and reporting, and contribute to internal discussions regarding p

awsrestai
View job →
J
Justworks
📍 New York• Full-time• $147K – $190K/yr
1mo ago

Who We Are At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people. We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you. We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team. Our Values If this sounds like you, you’ll fit right in. Who You Are Product Marketing defines how Justworks wins—shaping our narrative, informing decisions, and driving growth through pricing, positioning, and GTM systems. The Customer Journeys team owns how customers enter, convert, and expand across the platform. We are the connective tissue between the platform and the go-to-market motion. We are seeking a Senior Product Marketing Manager, Growth with a GM mentality and a direct line to business outcomes. Your work will directly affect funnel conversion, net revenue retention, and customer lifetime value—whether you’re shaping how SMB prospects discover and choose Justworks, or defining the signals and strategies that drive customers from single-product to multi-product adoption. This role is built for a PMM who combines customer obsession with analytical rigor and a hacker’s mentality for finding growth—someone who moves fast on data and knows that the best insights come from spending time with customers, not just dashboards. Your Success Profile Journey & Lifecycle Design Own strategy and messaging across the full customer lifecycle—from acquisition (point of entry through conversio

awsrestai
View job →
KP
Kickstarter PBC
📍 Remote• Full-time• Remote• From $113.6K/yr
1mo ago

Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work. Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company. Kickstarter is seeking a passionate and strategic Account Director, Publishing to join our Outreach team. This role sits at the heart of our efforts to connect with and support creators, playing a vital role in driving engagement and ensuring creators have the resources and guidance they need to succeed on our platform. Reporting to the Director, Outreach, the Account Director, Publishing will work closely with cross-functional teams to develop and implement outreach strategies, cultivate relationships within creative communities, and advocate for creators' needs internally. As a key contributor to the company’s strategy in the Publishing category, they work across functions to develop and maintain key relationships and partnerships to strengthen Kickstarter’s community of Publishing creators. They are responsible for maintaining and growing market share in the category though hitting key targets for acquisition of new business and retention of priority creators. The ideal candidate is a proactive, relationship-driven professional with a deep understanding of publishing; strong communication skills; and a passion for empowering creators to bring their projects to life. The salary for this role in the United States is $113,600. Creator Engagement & Support Build and strengthen relationships with creators in Kickstarte

REMOTEgitaigo
View job →
KP
Kickstarter PBC
📍 Remote• Full-time• Remote• From ₹1.1L/yr
1mo ago

Kickstarter is the leading crowdfunding platform for creative projects across film, games, music, art, design, and technology. Since our founding in 2009, our mission to help bring creative projects to life has been powered by the people behind the work. Together, we’ve helped creators around the world launch creative projects that have generated billions of dollars in pledges. That same commitment extends inward. Rooted in shared values, Kickstarter invests in the growth and success of our team, treating employees as whole people and empowering them with the autonomy and space to participate in decisions that shape their work and our company. Kickstarter is seeking a passionate and strategic Account Director, Design & Technology to join our Outreach team. This role sits at the heart of our efforts to connect with and support creators, playing a vital role in driving engagement and ensuring creators have the resources and guidance they need to succeed on our platform. Reporting to the Head of Design & Technology, the Account Director, Design & Technology will work closely with cross-functional teams to develop and implement outreach strategies, cultivate relationships within creative communities, and advocate for creators' needs internally. As the key contributor to the company's strategy in the Design & Technology categories, this role works across functions to develop and maintain key relationships and partnerships to strengthen Kickstarter's community of Design & Technology creators. You are responsible for maintaining and growing market share in the category through hitting key targets for acquisition of new business and retention of priority creators. The ideal candidate is a proactive, relationship-driven professional with a deep understanding of Design & Technology; strong communic

REMOTEgitaigo
View job →
M
Mixpanel
📍 San Francisco• Full-time• Hybrid
1mo ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About the Team The Proactive Insights team is a newly formed team at the center of Mixpanel's AI-first analytics vision. With a greenfield charter, we're building the intelligent layer that transforms Mixpanel from a tool you query into a partner that works for you. We answer the question every data-driven team asks: "What changed, why, and what should I do about it?" We proactively keep users informed about what matters in their data, delivering the right insights and recommendations at the right time, to the right places, both inside and outside of Mixpanel. Some examples of what we are building: Signals : Statistical analysis that automatically identifies which user behaviors cause downstream business outcomes — such as which actions genuinely improve 30-day retention — using causal inference to move beyond correlation Forecasting : Time-series modeling that projects whether a KPI (e.g. Signups) will hit its goal by end of quarter — including trend decomposition, seasonality adjustment, and confidence bands against a target. Simulation : Causal impact modeling that estimates how moving one metric (e.g. weekly sharing rate) by a given amount will ripple through to downstream KPIs like retention or revenue — giving teams a quantified basis for prioritization Cohort Detection : Automated identification of at-risk user cohorts by finding active users who resemble known churned segments across both behavioral patterns and descriptive characteristics, before they churn. Offline batch survival analysis models that estimate each user's probability of a future outcome (e.g. likelihood to churn or convert withi

pythonsqlaws
View job →
NR
New Relic
📍 Georgia• Full-time• From $193K/yr
1mo ago

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity Every company shipping AI right now has the same problem: they can't see what their AI is actually doing in production. New Relic is building the answer, AI Observability, and it's one of the company's top strategic initiatives. We're running it like a startup inside the company: small teams, fast iteration, direct executive sponsorship, and a mandate to ship. As the Principal Product Manager and business owner of this initiative, you'll take it from vision through GA, then keep pushing past GA, where most of the real work actually happens, working directly with some of the largest AI deployments in the world. What you'll do Own the AI Observability roadmap and the business outcomes leadership tracks (adoption, retention, expansion), plus the parts of the job that aren't purely product: pricing conversations, exec reporting, and cross-functional escalations. Drive multiple engineering and design teams in parallel toward a coherent product vision, without formal authority over them. Partner directly with strategic enterprise customers, including their platform and infra teams deciding how to operationalize AI safely, and turn what breaks at their scale into product requirements fast enough to matter. Build working prototypes yourself using agentic AI workflows, so ideas get pressure-tested before engineering time is committed to them. Represent AI Observability in executive strategy and prioritization decisions, and make the tradeoff calls when prioritie

gitrestai
View job →
M
Mixpanel
📍 San Francisco• Full-time• Hybrid• From $320K/yr
1mo ago

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About Mixpanel Engineering Mixpanel Engineering is a small, fast-moving team focused on delivering real value to customers. We build powerful AI-powered product analytics while obsessing over clarity, simplicity, and delight. Product innovation drives our business, and product engineering teams own that responsibility. The Product Engineering org is responsible for building our core product that delivers insights to customers. These teams are defining the next phase of our AI-led product experiences and are uniquely positioned to build the next generation of AI-first products. We build the tools product managers rely on to understand users, protect revenue, and scale companies. As we move toward IPO, our work evolves from showing what happened to explaining why. This shift unlocks deeper insight, better decisions, and the next generation of analytics. About the Role The Director of Engineering, reporting directly to the CTO, will be responsible for all of Product Engineering. You'll own the core analysis experience that product managers and engineers rely on daily, the growth infrastructure that brings new builders into the product and keeps them there, and the platform capabilities that let teams test and ship with confidence. Success is measured by revenue and retention. What You'll Do Lead multiple engineering teams across different product areas. This role is for someone who develops people seriously and holds a high bar for execution. Build an AI first product analytics for the next generation of software Hire well, coach deeply, and build a culture where engineers feel ownership and pride in what t

awsgitrest
View job →
🔔

Get new retention sales development representative jobs by email

Daily job updates · Unsubscribe anytime