About the Team OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. The ChatGPT team works across research, engineering, product, and design to bring OpenAI’s technology to the world. We serve a diverse audience of users who are already using ChatGPT daily in their lives and work. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth. About the Role We’re looking for a Product Design Manager to lead a team focused on consumer growth. You’ll manage and develop a team of eight or more product designers working across the customer journey—from discovery and onboarding through activation, engagement, retention, and expansion. This is a design leadership role centered on building an exceptional team, setting direction, and maintaining an extraordinarily high bar for craft. You’ll create the conditions for designers to do their best work, helping them navigate ambiguity, make thoughtful product decisions, and ship cohesive experiences at scale. You’ll partner closely with leaders across product, engineering, data science, research, content design, and go-to-market functions. You’ll combine deep design judgment with strong business acumen, ensuring the team’s work advances user needs, product quality, and sustainable business outcomes. This role is based in our San Francisco HQ. We offer relocation assistance to new employees. In this role, you will: Lead and grow a high performing team of product designers, giving them the clarity, feedback, and support they need to do their best work. Keep the craft bar high, helping the team turn complex problems into experiences that feel simple, intuitive, and cohesive from end to end. Set a clear design vision for how people discover, adopt, and continue getting value from our products. Decide where the team should focus, match people to the right op
