About the Team OpenAI’s People team hires, engages, and retains world-class talent to safely build and deploy AGI that benefits all of humanity. The People Analytics team helps leaders make better, evidence-based talent decisions. About the Role As a People Research Scientist, you will bring deep expertise in research design, measurement, experimentation, and applied data science to OpenAI’s most important People programs. You will design studies, evaluate people processes, and help leaders better empower employees, strengthen organizational systems, and deliver exceptional employee experiences. This is a high-ownership individual contributor role combining hands-on research, methodological leadership, and scalable people science capabilities. We’re looking for an experienced researcher who can turn ambiguous People questions into rigorous designs, validated insights, and actionable recommendations. This role is based in San Francisco, CA or Mountain View, CA, with occasional travel to our San Francisco office. What You’ll Do: Design rigorous research and evaluation strategies for recruiting, organizational health, manager effectiveness, employee experience, and talent outcomes. Apply advanced statistical modeling, machine learning, and research methods to inform program design, evaluate effectiveness, and quantify business impact. Partner with People Operations, data engineering, and people systems teams to define data requirements, improve data quality, establish documentation standards, and ensure research datasets are governed, reproducible, and privacy-preserving. Build scalable people science infrastructure, including self-service agentic tools, automated validation workflows, reusable research datasets and analytical pipelines. Develop research playbooks that establish rigorous standards for study design, measurement, validation, and documentation, enabling high-quality, repeatable, and scalable research across the organization. Communicate findings through c
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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Overview At Okta, we're building a world where anyone can safely use any technology, and we're specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users but to ask, “what more can we make possible?” As a Senior Product Designer for Okta, you’ll work with a globally distributed design team to apply your craft and expertise on a range of products and services. Our culture provides the opportunity to explore the technologies we’re researching and investing in. Some of your work will be functional, practical user experience design, where you will help our design team drive cohesive user experience across Okta’s portfolio of products. Other work will be speculative, generative explorations that you carry out in collaboration and partnership across the organization to flesh out, frame, and help prioritize solutions in an ever-evolving and complex, often ambiguous, problem space. Finer print You will join a team of AI first designers and researchers supported by leadership who work collaboratively to deliver delightful solutions to complex identity problems. As a centralized design team, we have a high degree of autonomy and ownership towards the outcomes we drive for our customers. We also work closely with our Product Management and Engineering counterparts to ensure our solutions are no
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Role Overview As the Senior Commission Manager, you will serve as a key operational leader driving execution, calculation integrity, and continuous process optimization across Okta’s end-to-end sales compensation lifecycle. Supporting a high-growth field organization of 2,300+ sellers, this role bridges hands-on commission administration—validations, payment submissions, dispute resolution, and operational modernization—with advanced reporting, enterprise analytics, and AI-driven process automation. With a sharp focus on execution, data and incentive design governance, process engineering, and emerging AI tools, you will eliminate manual bottlenecks, build scalable reporting infrastructure, and guarantee 100% payout accuracy within tight deadlines. Key Responsibilities Commission Execution & Calculation Integrity Oversee the monthly commission calculation and payout lifecycle for 2,300+ global sellers, actively streamlining and operationalizing processes to maintain near-zero error margins. Operationalize data reconciliations between upstream source systems (CRM and Workday) and Xactly Incent, optimizing workflows to safeguard data integrity, maintain accurate crediting rules, and ensure calculation accuracy. Process Engineering, Automation & AI Map core commission workflows to eliminate friction, slash monthly close processing times, and eliminate manual data manipulation. Identify and deploy automation tools, custom scripts, AI-driven effic
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Team You'll be joining our Okta Customer Acceleration organization, a high-impact team focused on defining and optimizing the self-service journey for our customers across Knowledge, Online Support, and Communities. Our mission is to transform the customer experience by enabling efficient, accurate, and engaging self-service solutions. The Opportunity We're looking for an experienced AI Trainer and Optimization Analyst to take full ownership of our customer support agentic experiences. This is a critical specialist role that offers the chance to directly influence millions of customer interactions annually. You will act as the primary expert on the AI agent's performance, applying a strategic mindset to continuously analyze conversational data and leverage analytics to enhance the bot's ability. You will be responsible for: Implementing prompt engineering best practices. Ensuring the agent provides accurate, efficient, and on-brand support. Managing the bot's tone and ethical guardrails to prevent hallucination and incorrect assumptions. "Thinking bigger" to bring new, strategic ideas for leveraging the agentic experience for maximum customer impact. What you’ll be doing You will be the dedicated owner of the AI agent's conversational experience: Own Conversational Quality & Tone: Act as the primary owner for the AI agent's output, managing the content, tone, and ethical guardrails to ensure responses are accurate, on-brand, and
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Team The Professional Services R&D team is a new, dynamic group at the forefront of innovation within Okta. Our mission is to design and build reusable, scalable assets and tools that empower our delivery teams and partners. By making customer engagements more efficient, streamlined, and cost-effective, we directly contribute to our customers' success and accelerate their time-to-value with Okta. This is a unique opportunity to join a strategic team from the ground up and shape the future of Okta's professional services. Position Summary As the DevOps Engineer for the R&D team, you will build and own the infrastructure and automation that enables us to develop and release software with speed and confidence. You will be responsible for creating and managing our CI/CD pipelines, defining our infrastructure as code, and ensuring our deployed assets are scalable, secure, and observable. You will be a key enabler of the team's agility, implementing the tools and processes that allow us to innovate and iterate quickly while maintaining a high bar for quality and reliability. Responsibilities Design, build, and maintain the team's CI/CD pipelines to automate the build, test, and deployment of our software assets. Manage and provision cloud infrastructure using Infrastructure as Code (IaC) principles and tools (e.g., Terraform, CloudFormation). Implement and manage monitoring, logging, and alerting solutions to ensure the health and performance of
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. With data and advanced analytics at the center of our people strategy, we are seeking an analytically driven People Analytics professional to join our People Analytics team. In this role, you will develop, optimize, and enhance data-driven insights across the employee lifecycle. You will partner closely with stakeholders across HR, Talent Acquisition, Finance, IT, and Legal to deliver analytics that support strategic workforce planning, improve employee experiences, and enable informed business decisions. You will apply advanced analytics, predictive modeling, statistical techniques, and emerging AI capabilities to ¯solve complex workforce challenges. This role is ideal for someone who enjoys transforming data into actionable insights, collaborating across functions, and continuously advancing modern analytics practices within HR. Essential Duties and Responsibilities People Analytics & Insights Analyze and report on the employee lifecycle—from hiring and onboarding through development and exit—by developing dashboards and reports that provide insights into hiring, attrition, engagement, performance, promotions, compensation, headcount, and organizational health. Partner with People Business Partners, Talent Acquisition, Compensation, Finance, and other Centers of Excellence to deliver analytics supporting quarterly business reviews, workforce planning, and organizational effectiveness initiatives. Design scalable reporting solutions and self-servi
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Support end-to-end upstream P2P activities from Scout through PO closure , ensuring accurate, timely, and compliant procurement execution. Key Responsibilities Manage PR/PO creation, revision, and closure in Coupa. Support NDA, MSA, SOW/Order Form creation, documentation, and DocuSign execution. Validate supplier, pricing, payment terms, dates, commodity, billing strings, and supporting documentation. Coordinate with Sourcing, Category, Legal, Security, Business Users, and AP to resolve P2P issues and bottlenecks. Support supplier onboarding and respond to stakeholder/supplier queries. Monitor procurement milestones, follow up on pending approvals, and ensure timely completion. Support low-dollar sourcing/procurement activities and Category Procurement as needed. Maintain accurate Scout, Coupa, and contract records, including PO/contract renewal and closure information. Identify process/system improvement opportunities and support P2P transformation initiatives. Ensure compliance with procurement SOPs, controls, and SLA/OLA requirements. Requirements Experience in Procurement, Sourcing, or P2P operations. Strong Coupa and procurement process knowledge; Scout/DocuSign experience preferred. Strong attention to detail, financial acumen, and problem-solving skills. Excellent stakeholder communication and collaboration skills. Ability to work in a fast-paced, global environment and support extended/graveyard shifts. 2-3 Years of AP or Procurement experienc
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Go-To-Market (GTM) Compensation Strategy and Incentive Design team plays a critical role in the development and implementation of variable incentive compensation designs across all GTM functions. The team is responsible for driving the compensation plan design, implementation, and assessment of variable pay participants across Okta while delivering compensation plans that ensure alignment with the overall goals and objectives of the GTM organization. In this Individual Contributor role, you will drive strategic compensation initiatives by developing data-driven recommendations aligned with business objectives, influencing cross-functional leadership, and building consensus on complex compensation architecture decisions. You'll lead compensation plan design and optimization across various Go-To-Market functions - ensuring incentives are strategically aligned with role responsibilities and organizational goals. You will establish robust metrics and analytics frameworks to track compensation plan performance, measure ROI, and identify opportunities for continuous improvement using quantitative analysis and business intelligence. Balancing strategic vision with operational rigor, you'll translate high-level business objectives into executable compensation plans while ensuring systems, processes, and analytics support accurate tracking and meaningful insights. Collaborating closely with cross-functional teams, you will own operational excelle
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Team The Professional Services R&D team is a new, dynamic group at the forefront of innovation within Okta. Our mission is to design and build reusable, scalable assets and tools that empower our delivery teams and partners. By making customer engagements more efficient, streamlined, and cost-effective, we directly contribute to our customers' success and accelerate their time-to-value with Okta. This is a unique opportunity to join a strategic team from the ground up and shape the future of Okta's professional services. Position Summary As the Architect for the Professional Services R&D team, you will be the principal technical leader responsible for the high-level design and technical strategy of our entire portfolio of reusable assets. You will define the architectural vision and standards that ensure our solutions are robust, scalable, and secure. This role requires a blend of deep technical expertise, strategic thinking, and strong collaboration skills to guide the engineering team in building a cohesive ecosystem of tools on technologies like Java, React, Node, Python, and .NET. Responsibilities Define and own the end-to-end technical architecture for all reusable assets and solutions developed by the R&D team. Establish architectural standards, patterns, and best practices to guide the development team. Evaluate and select appropriate technologies, frameworks, and platforms to meet project requirements and long-term business goa
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. About the Team The Professional Services R&D team is a new, dynamic group at the forefront of innovation within Okta. Our mission is to design and build reusable, scalable assets and tools that empower our delivery teams and partners. By making customer engagements more efficient, streamlined, and cost-effective, we directly contribute to our customers' success and accelerate their time-to-value with Okta. This is a unique opportunity to join a strategic team from the ground up and shape the future of Okta's professional services. Position Summary As a QA Automation Engineer, you will be a critical guardian of quality for the R&D team. You will be responsible for designing, building, and maintaining the automated testing frameworks that ensure our reusable assets are robust, reliable, and bug-free. You will embed a "quality-first" mindset within the team, working closely with developers to implement comprehensive test strategies and integrate them into our CI/CD pipeline. Your work will directly ensure that the tools we provide to our field teams and partners are trusted and effective. Responsibilities Design, develop, and maintain scalable and reliable automated test frameworks for UI, API, and performance testing. Write and execute automated test cases to ensure comprehensive test coverage for all developed assets. Integrate automated testing into the CI/CD pipeline to enable continuous delivery and rapid feedback. Work closely with developers and
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Senior Data Analyst, you will play a crucial role in our data-driven decision-making process. You will be responsible for turning raw data into actionable insights that will shape our product strategy and drive business growth. This role requires a deep understanding of product analytics, a strong technical skillset, and a forward-thinking mindset to leverage AI in your analysis. Responsibility : Design and build insightful and user-friendly dashboards and reports in Tableau to track key product metrics and performance indicators. Utilize Snowflake and dbt to build and maintain robust and scalable data models and pipelines for our analytics needs. Conduct in-depth product analysis to identify trends, patterns, and opportunities for product improvement and growth. Write complex SQL queries and use Python to perform advanced data analysis Collaborate with product managers, engineers, and other stakeholders to understand their data needs and provide them with the insights they need to make informed decisions. Proactively identify and explore new ways to leverage AI and machine learning to enhance our analytical capabilities and unlock new insights from our data. Communicate your findings and recommendations effectively to both technical and non-technical audiences. Qualifications: Proven experience as a Data Analyst or in a similar role, with a focus on product analytics. 3-5 years of experience. Expert-level proficiency in SQL. Strong experi
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. At Okta, we are building a world where anyone can safely use any technology, and within Okta Platform R&D, we're specifically focused on protecting the future of work. We are a globally-minded company dedicated to delighting our customers across the world. We are looking for an experienced full stack Staff Software Engineer (with a focus on UI) who is passionate about building large-scale, mission-critical infrastructure in a fast-paced agile environment. The ideal candidate will be excited about joining a platform team that is driving several cross functional initiatives within the company. You will be responsible for defining the forward-looking vision for Okta’s UI platform infrastructure. You will work with a globally distributed engineering team to build the frameworks and systems that empower all feature teams to effectively deliver world-ready software. You will play a crucial role in developing and maintaining shared libraries and tools used across the entire organization, ensuring accessibility, scalability, and adherence to Okta’s coding standards. If you are passionate about technical leadership and have a deep expertise in transforming complex products for a global audience, then we want to talk to you. In this role, you’ll get to… Define, own, and drive the architectural vision and technical roadmap for a major UI platform subsystem (e.g., internationalization and localization infrastructure), securing buy-in across dependent feature teams.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The ISV Ecosystem team sits within the Okta Products and Technology organization and is focused on expanding our breadth and depth of SaaS integrations across both Okta Workforce and Auth0 product areas, a C-level priority for the company. Our team ensures SaaS ISVs (independent software vendors) have the knowledge, tools, and incentives to build integrations that extend our core product functionality. We are driving the formation and adoption of new identity standards focused on building an interconnected and secure AI ecosystem. Okta’s ecosystem is a core differentiator, and developing a scalable approach to ecosystem development will be a critical driver of our next stage of growth. As Program Manager, you will maximize platform value through integration breadth and depth. You will lead a high-visibility, cross-functional program spanning Okta and Auth0 product investments, marketing, technical enablement, and open standards. What you'll be doing: Lead end-to-end program governance including defining operational rhythms, milestones, success metrics, and risk mitigation strategies Scale program impact using sophisticated program management methodologies, frameworks, and tools to drive efficiency across the organization Leverage AI to enhance our program management methodology by defining, building, and documenting AI-driven processes to increase overall program efficiency and effectiveness Own reporting for C-level executives and cross-f
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta’s Go-To-Market (GTM) Compensation Strategy and Incentive Design team plays a critical role in the development and implementation of variable incentive compensation designs across all GTM functions. The team is responsible for driving the compensation plan design, implementation, and assessment of variable pay participants across Okta while delivering compensation plans that ensure alignment with the overall goals and objectives of the GTM organization. This role will report to the Director, GTM Strategy & Incentive Design and play a pivotal role in developing scalable sales incentive programs for our Go-To-Market Sales and Customer First organizations. Success in this role requires the individual to operationalize Okta’s incentive compensation plans and operational processes to be clear, measurable, cost-efficient, and effective. They will be expected to work cross functionally with a huge emphasis on operational efficiency, scaling our business processes, and driving effective change management. In this role, you will drive strategic compensation initiatives by developing data-driven recommendations aligned with business objectives, influencing cross-functional leadership, and building consensus on complex compensation architecture decisions. You'll lead compensation plan design and optimization across Go-To-Market functions - ensuring incentives are strategically aligned with role responsibilities and organizational goals. You will establis
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Senior Site Reliability Engineer (SRE) - Security and Data Systems Our company is seeking a highly skilled Senior Site Reliability Engineer to join our team. We are a SaaS company specializing in securing large-scale systems. This role is a blend of software engineering and systems administration, where you'll be responsible for building and maintaining highly reliable, scalable, and secure infrastructure. You will be a key contributor, applying your expertise to automate manual processes and proactively solve complex problems before they become incidents, handling incidents, and includes on-call shifts. * This position requires the ability to access U.S. National Security information. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15 ) upon hire. Responsibilities Platform & Reliability: Design, build, and maintain the core infrastructure that underpins our security SaaS offerings, ensuring high availability, performance, and scalability. This includes building and operating the tooling for our Snowflake data systems. Automation: Develop robust automation using code to eliminate toil and ensure consistency across our environments. You'll be a key driver in automating everything from infrastructure provisioning to application deployment and incident response. Security &
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