Sales Support Specialist Jobs

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success. Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Administrators directly support all aspects of revenue generation at the company. Our Deal Operations Administrators have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Deal Operations Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline. As a Deal Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Operations team, you will become an expert in your specific customer vertical, take ownership for specialized scaling projects and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with teams acros

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success. Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Administrators directly support all aspects of revenue generation at the company. Our Deal Operations Administrators have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Deal Operations Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline. As a Deal Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Operations team, you will become an expert in your specific customer vertical, take ownership for specialized scaling projects and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with teams acros

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success. Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Administrators directly support all aspects of revenue generation at the company. Our Deal Operations Administrators have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Deal Operations Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline. As a Deal Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Operations team, you will become an expert in your specific customer vertical, take ownership for specialized scaling projects and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships with teams acros

A World-Changing Company Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empower our partners to develop lifesaving drugs, forecast supply chain disruptions, locate missing children, and more. The Role Palantir’s in-house legal team works to proactively address legal issues so that Palantir can continue to drive positive impact in the world. We are deeply embedded in Palantir’s mission and culture, take time to connect with folks across the global Palantir community, and are viewed across the company as key to Palantir’s success. Legal Operations is the organizational backbone of the legal team at Palantir and our Deal Support & Operations Administrators directly support all aspects of revenue generation at the company. Our Deal Support & Operations team have a strong understanding of Palantir’s growth strategy, and are eager to implement and operationalize that strategy in our contracting processes. Our Administrators have a passion for helping others, making them an invaluable resource to our customer deal pipeline. As a Deal Support & Operations Administrator, you will be handling a wide variety of responsibilities throughout the customer contracting lifecycle. You will support Palantir’s lawyers and contracting specialists, in collaboration with our sales team and executives, to facilitate the growth of our business by managing all aspects of contract administration. As part of the Deal Support & Operations team, you will become an expert in your specific customer vertical, take ownership for scaling workflows and critical initiatives as it relates to each business unit. Throughout your work, you will take initiative, operate with resourcefulness, and execute quickly and effectively the processes that drive revenue at Palantir. You’ll leverage your excellent communication skills, and exercise tact and diplomacy in helping to manage relationships wi

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Lead compliant global trade operations as an Associate Manager, Customs in EMEA. The opportunity: The Customs team at Flexport is critical to our mission of making global trade easier for everyone. As an Associate Manager, Customs in the Netherlands, you will lead a dedicated team responsible for ensuring the seamless and compliant movement of goods across borders. You will work closely with clients, carriers, and internal operations teams, navigating the complexities of customs regulations specific to the EMEA region. This is a unique opportunity to drive significant impact, optimize processes, and mentor a team, all while solving real-world challenges in a fast-paced, highly regulated industry. You will: Lead, mentor, and develop a team of Customs Specialists, fostering a culture of high performance and continuous improvement. Oversee daily customs brokerage operations, ensuring accuracy, efficiency, and strict adherence to EMEA customs regulations. Identify and implement process improvements to enhance operational workflows and client experience. Collaborate cross-functionally with sales, operations, and product teams to resolve complex customs issues and suppor

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Marketing Operations team drives excellence across the shared infrastructure that the marketing and sales development teams depend on: lead routing and lead management, prospect data, campaign production, marketing systems, and sales development systems. The infrastructure covers three vertical channel groups: inbound and outbound sales, digital marketing, and in-person events. We ensure that the underlying operations and systems are reliable, scalable, and well-maintained. In close partnership with Demand Generation Systems, Marketing Operations enables global and region marketers and Sales Development Representatives to focus on driving revenue rather than wrestling with operations and systems. What you’ll do We are looking for a Head of Marketing Operations to lead a critical team to help power Stripe's growth. You will set the direction of marketing operations, solve time-sensitive and complex operational and systems challenges, and develop managers and individual contributors. You will be an indispensable partner to peers in Marketing, Sales Development, Product Management, Engineering, Analytics, and Data Science. You will be directly responsible for a global marketing operations team of 15-20, in addition to 25-30 production specialists with a dotted-line reporting relationship. Responsibilities Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person eve

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! At Trustpilot, we’re on a mission to make the world a little more trustworthy by empowering businesses through authentic customer feedback. Our team is a vibrant mix of multinational customer experience specialists who thrive on collaboration, problem-solving, and out-of-the-box thinking. We pride ourselves on being effective listeners and troubleshooters, always ready to tackle challenges together. As an Enterprise Account Executive at Trustpilot, you won’t just be selling a product; you’ll be part of a dynamic Sales team filled with hard-working and motivated professionals who share a passion for delivering exceptional support and value to our diverse customer base. Here, you’ll find that your hard work and dedication are recognized and celebrated. With an empowered and supportive leadership team and peers who inspire each other to excel, you’ll have the tools and resources you need to achieve your targets and grow your career. We believe that success should be enjoyable, and we make sure that fun is part of the journey. If you’re ready to take on new challenges, make meaningful connections, and be part of a team that is shaping the future of customer experience, then Trustpilot is the place for you! What You’ll Be Doing Direct the full sales cycle from inception to close, strategically guiding enterprise clients through each stage of the process. Uncover and capture new vertical opportunities by translating Trustpilot’s value into high-growth greenfield markets. Conduct outbound sales calls and meetings with C-level executives across various industries, building strong relationships and driving interest with the support of the Enterprise

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We are seeking a technical and customer-focused Solutions Consultant to join our team . The Solutions Consultant will be responsible for understanding customer business environments, actively identifying potential roadblocks, and providing thoughtful solutions that leverage PagerDuty’s products . They will run the technical discovery process and provide guidance, relationship-building, and support throughout the sales process to ensure customer success . As a Solutions Consultant at PagerDuty, you’ll sit at the nexus between pre-sales, sales, and customer experience and success . You are an extraordinary partner who plays the part of consultant, technical salesperson, technical guru, product specialist, and teacher, with a committed dedication to exceptional customer service . You will build strong, significant, and compassionate relationships with internal and external partners at all levels while helping customers realize and optimize PagerDuty's capabilities . Key responsibilities Actively identify potential roadblocks and provide thoughtful, technical solutions Run technical discovery processes to

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Data Engineering - Applied Field Engineer- CA- Menlo Park- Remote Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Our Solution Engineering organization is seeking a Data Engineering Specialist to join our Applied Field Engineering team who can provide technical leadership in working with both technical and business executives in the design and architecture of the Snowflake Cloud Data Platform as a critical component of their enterprise data architecture and overall ecosystem. In this role you will work directly with the sales team to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. You will leverage your expertise, best practices and reference architectures highlighting Snowflake’s Data Platform capabilities across data ingestion, transformation, and lakehouse workloads. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with tec

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Position Snowflake is seeking a Sr. Director, GTM Process & Operations to own our global GTM operating model, reporting to the SVP of Revenue Strategy and Operations. This executive role defines how Snowflake's revenue motion runs — setting business priorities and processes, leading AI and automation adoption across GTM workflows, and standardizing the Quote-to-Cash and field support functions that directly drive revenue velocity. You will own the operating cadence that connects GTM strategy to execution, lead cross-functional alignment across Sales, Finance, Legal, and Partner Operations, and manage a global team of Directors, Senior Managers, and specialists across QTC, Core Sales, and Shared Services. As a key leader in Snowflake's AI-native RevOps evolution, you will inherit a highly capable team and push it further — ensuring Snowflake's own revenue operations are the best proof point for Snowflake's technology. Key Responsibilities GTM Business Strategy & Operating Model Own GTM business priorities, processes, policies, and operating metrics across the revenue motion. Define field requirements and translate GTM strategy into clear business cases and outcome targets. Drive the operating cadence that connects strategy to execution. AI & Automation Adopti

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Compensation Manager Who we are & why we’re hiring Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences. Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum. About the Job We are seeking a Compensation Manager to partner closely with our Go-to-Market and Marketing organizations—including Global Sales, Global Specialist Sales, and Global Operations & Customer Support—to design

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Our Solution Engineering organization is seeking a Senior Data Platform Architect (Specialist) to join our Applied Field Engineering team who can provide technical leadership in working with both technical and business executives in the design and architecture of the Snowflake Cloud Data Platform as a critical component of their enterprise data architecture and overall ecosystem. In this role you will work directly with the sales team to understand the needs of our customers, strategize on how to navigate winning sales cycles, provide compelling value-based demonstrations, support enterprise Proof of Concepts, and ultimately close business. You will leverage your expertise, best practices and reference architectures highlighting Snowflake’s Data Platform capabilities across data ingestion, transformation, and lakehouse workloads. You are equally comfortable in both a business and technical context, interacting with executives and talking shop with technical audiences. IN THIS ROLE YOU WILL GET TO: Ap

Who We Are Notion is the collaborative AI workspace where teams and agents think together . We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. About the Role: As a Billing Support Specialist at Notion, you will support our customers by addressing escalations related to billing and payments, conducting due diligence on inquiries, and triaging complex issues to our engineering and accounting partners. You'll collaborate across teams to deliver top-tier support, enhance operational workflows, and contribute to the product feedback loop. This role offers the opportunity to sharpen both your analytical and communication skills while interacting with a growing client base, including several Fortune 500 companies. As Notion scales, your contributions will be key in optimizing processes and delivering a seamless customer experience. What You'll Achieve: Provide timely, accurate billing and payment support through channels such as email, Zoom, and Slack. Troubleshoot and resolve payment discrepancies, processing errors, and technical issues by diagnosing root causes and implementing solutions. Collaborate with finance, regional support teams, user operations and enablement teams to gather feedback and improve the payment processing experience. Proactively identify areas for improvem

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. About the Role The Trust and Safety Operations team is focused (ok, maybe obsessed) on scaling Roblox’s Operations organization and transforming our customer experience through our multi-year vision and strategy execution. Creators are the engine of Roblox. When something breaks for them, whether it is a broken publish flow, a payout that didn't land, an asset that won't upload, how quickly and how well we resolve it directly shapes whether they keep building with us. You will be reporting to the Trust & Safety India Operations Manager. The team provides support to Roblox’s global players, developers, and advertisers. As a Senior Product Support Specialist on our Safety Ops Team, you’ll own the hardest escalations end to end, drive root cause analysis with engineering and product partners, and then close the loop by turning what you learn into support content that scales for both our human agents and our automated support experiences. Additionally, you will serve as a product expert working closely with the Product Support Management team, providing detailed synthesis of new and existing issues our users experience to prioritize and enable engineering teams to improve the platform. You'

Role Summary The Support Enablement Manager builds and scales the training, onboarding, and quality-assurance programs that power a high-performing contributor-support team. The role owns the full enablement lifecycle — from designing and delivering onboarding curricula to formalizing QA frameworks that drive measurable improvement across the support organization. Enablement priorities are set in partnership with the Regional Manager; the Manager owns execution end to end within that scope and brings recommendations when scope needs to change. This is a hands-on leadership role: assess the landscape, prioritize, build the plan, lead a small team, and deliver results, working cross-functionally with Regional Managers, Team Managers, SMEs, and WFM. Key Responsibilities Own the enablement function end to end — assess gaps, prioritize initiatives, and drive them to completion within scope agreed with the Regional Manager; surface recommendations when scope should change. Onboarding & curriculum — own the end-to-end onboarding for new Support Specialists; design, build, and continuously improve structured training that reflects current workflows, tools, and contributor-experience standards, so agents ramp quickly and confidently. Coaching & development — build and maintain ongoing training across all tiers; partner with Team Managers to close skill gaps with targeted interventions that translate into performance improvement. Quality assurance — own the QA program: scorecard design, calibration, audits, and reporting; keep QA consistent, fair, and actionable, and require that quality feedback cite a current source document. Knowledge base / SSOT — own the support knowledge base and its review cadence so guides stay accurate and current, and retire stale content. Team leadership — lead, develop, and manage a small team of Enablement & QA Specialists; set priorities, coach, and keep the team unblocked and accountable to high-quality output. Cross-functional part