About the Team OpenAI’s User Operations team shepherds our customers’ adoption of AI and ensures that our customers' product experience is nothing short of exceptional. We are building the very first post-AGI support team. We resolve complex issues, provide technical guidance, and support customers in maximizing value and adoption from deploying our products. We work closely with Sales, Technical Success, Product, Engineering and others, to deliver the best possible experience to our customers at scale. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. About the Role We’re looking for dedicated, experienced, and deeply curious individuals to help solve some of the most complex challenges faced by our customers while building the future of post-AGI support alongside us. In this role, you’ll work directly with customers through support tickets and live calls, troubleshooting high-impact issues and resolving novel, often ambiguous technical problems in one of the fastest-moving environments in technology. As AI adoption rapidly accelerates, the work you do will directly support mission-critical systems being built on OpenAI’s platform, serving as a critical line of defense for customers operating at massive scale. Beyond resolving technical issues, you’ll help define what world-class support looks like in an AGI-driven future. You’ll partner closely with Engineering, Product, and Operations to improve systems, reduce bugs, and elevate the customer experience, while leveraging automation, agents, and our own AI technology to transform how support operates at scale. This role is based in Tokyo. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. To succeed in this position you must be fully bilingual—fluent in both Japanese and English (spoken and written). Please note that your resume must be submitted in English , and the interv
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About the Team The DeployCo Deal Desk helps turn customer deployment opportunities into clear, executable professional-services engagements. We partner across Deployment, Sales, Legal, Finance, Technical Revenue, and Operations to ensure every deal has a well-defined scope, pricing aligned to approved guardrails, complete approvals, and a clean handoff to delivery. The team sits at the intersection of commercial execution and delivery readiness. We make complex services deals easier to buy—and easier to deliver—while strengthening the templates and workflows that help DeployCo scale. About the Role We are hiring a hands-on Professional Services Commercial Lead to own the end-to-end deal desk workflow for assigned DeployCo professional-services engagements. You will personally draft and revise statements of work (SOWs), validate pricing and deal inputs, coordinate cross-functional reviews and approvals, and ensure commitments are clear, deliverable, and ready to execute. The differentiator in this role is drafting expertise: you have written SOWs, not simply routed them. You can turn technical and delivery inputs into precise scope, deliverables, milestones, assumptions, dependencies, acceptance criteria, fees, and change controls—then keep the deal moving. This is an individual-contributor role for an experienced contract manager, deal desk professional, or professional-services commercial operator who combines strong writing and commercial judgment with disciplined execution. What You’ll Do Own assigned DeployCo deals from intake through approval, signature, and operational handoff. Draft and revise SOWs, work orders, and change orders using approved templates and playbooks; partner with Legal on non-standard contractual terms and redlines. Validate rate cards, fees, hours and resourcing inputs, discounts, margin inputs, billing milestones, and key deal data against approved inputs and guardrails; reconcile the SOW to the quote and route exceptions with a clear rec
About the Team OpenAI’s Finance and Revenue Operations organization builds the commercial infrastructure that enables the business to scale with speed, discipline, and financial integrity. Within Revenue Operations, Deal Desk partners closely with Sales, Partnerships, Product, Engineering, Legal, Technical Revenue, Finance, Billing, Order Management, and GTM Systems to turn complex commercial opportunities into executable, scalable transactions. About the Role We are hiring a Strategic Deals & Commercial Architecture Lead — Marketplaces & Partnerships to own the commercial architecture, execution, and governance layer for marketplace-enabled and partner-led transactions. This senior individual-contributor role is for someone who combines enterprise deal judgment, marketplace fluency, analytical rigor, and a builder mindset. You will take shaped opportunities from intake through approval and launch readiness, translating first-of-kind structures into clear economics, executable terms, quote-to-cash requirements, controls, and operating mechanisms. You will partner closely with teams that own business development and partner relationships; this role does not own partner sourcing, pipeline generation, or sales closing. You will support the commercial requirements for onboarding and integration without owning technical delivery. Success is measured both by the decisions and deals you enable and by the durable policies, systems, and controls you leave behind. This role is based in San Francisco, CA. We use a hybrid work model of three office days per week and offer relocation assistance. In This Role, You Will Lead the commercial architecture and execution of complex marketplace-enabled and partner-led enterprise transactions from intake through approval, contracting, launch readiness, and operational handoff. Structure private offers, pricing, fees, incentives, commitments, revenue share, credits, renewals, amendments, and other non-standard or multi-party terms
About the Team The GTM Partnerships team is responsible for building a global, best in class, partner ecosystem that makes our customers successful, supports the company's mission of reaching AGI, and impacts the revenue growth of the company. About the Role We are hiring a partner director to operationalize, activate, and scale strategic partner relationships in Japan. This role will focus on driving enablement, coordinating joint solution development, and ensuring commercial activation across the partner lifecycle to accelerate and scale existing signed partnerships. You will be the connective tissue between OpenAI and the partner’s delivery, technical, and sales organizations to ensure the partnership delivers results. This role will report to the Japan Partnerships Lead and be based in Japan. In this role you will: Own the day-to-day relationship with one or more signed partners in Japan, acting as the single point of contact across enablement, solutioning, and GTM execution. Drive and manage onboarding across workstreams including sales training, technical enablement, security and provisioning, and support operations. Ensure partner readiness to deploy and resell OpenAI solutions, through shared project plans, milestone tracking, and joint QBRs. Orchestrate co-developed solutions by collaborating with partners to define use cases, create demo assets, and localize technical documentation. Monitor partner performance , flag risks early, and drive structured remediation or acceleration plans as needed. Coordinate across OpenAI teams including Sales, Solution Engineering, Enablement, Operations, Customer Success, and Marketing to ensure partner needs are met and internal alignment is maintained. Establish operational rhythms such as roadmap briefings, asset distribution, and sales enablement refreshes. Ensure compliance with partnership agreements , including commercial terms, dedicated personnel commitments, and reporting cadences. You might thrive in this role if
Coder is looking for a Senior Product Marketing Manager to help us shape how we sell, position, and communicate the value of Coder to the market. This role will play a crucial part in enabling our sales team with compelling content, sales plays, and messaging that resonates with both technical and non-technical audiences. This is a senior-level role for someone with deep expertise in developer tooling and can translate technical concepts into persuasive, easy-to-understand messaging. You should have an understanding of the software development lifecycle, be familiar with cloud-native development, and have experience working with developer and platform engineering audiences. What you bring Deep technical expertise: You’re more technical than your average product marketer. You understand cloud-native ecosystems, developer workflows, and DevOps principles, and you can confidently communicate with technical and business audiences alike. Strong writing skills: You’re a skilled communicator who can write long-form and short-form content with equal precision. Whether it’s a whitepaper, a sales deck, or a tweet, you know how to deliver impact with the right amount of words. Sales experience & customer interaction: You’ve worked closely with senior sales teams and know how to create compelling narratives that resonate in the field. You’re comfortable interacting with customers, analysts, and prospects, ensuring our messaging meets market needs. Agility & prioritization: You can context-switch, moving between projects while maintaining high-quality execution. You know how to prioritize ruthlessly, balancing deep work with rapid-fire tactical needs. Self-sufficiency & asking for help: You thrive in an autonomous role where we trust you to do the right thing. But you also know when to ask for help if you’re overwhelmed; we value transparency and teamwork. Bias for action: You move quickly and experiment often, pushing forward without getting stuck in analysis paraly
About Pinecone Pinecone is the leading vector database for building accurate and performant AI applications at scale in production. Pinecone's mission is to make AI knowledgeable. More than 5000 customers across various industries have shipped AI applications faster and more confidently with Pinecone's developer-friendly technology. Pinecone is based in New York and raised $138M in funding from Andreessen Horowitz, ICONIQ, Menlo Ventures, and Wing Venture Capital. About the Team and Role: As a Business Development Representative, you’ll be the primary catalyst for user activation and expansion. You will work at the critical intersection of our Product-Led Growth (PLG) motion and our high-growth revenue engine. Your core mission is to identify high-potential users within our self-serve funnel and proactively convert them into qualified sales opportunities. You are part researcher and part automation hacker. You will partner closely with our Revenue Operations team to combine creative outreach with GTM (Go-To-Market) engineering workflows (using tools like Clay, n8n, Zapier, etc.) to deliver personalized, data-backed touchpoints at scale. You'll collaborate closely with Sales, Customer Success, and Solutions Engineering to accelerate our PLG motion, turning a robust sign ups & usage funnel into a predictable revenue engine and setting a new standard for AI-native GTM. Responsibilities: Drive Sales Opportunities: Proactively engage users exhibiting high-potential usage signals (e.g., specific API patterns, advanced feature experimentation, new workspace invites) to guide them toward opportunities for the sales team. Identify & Convert: Execute highly personalized, data-driven outreach sequences to connect with AI practitioners, technical leads, and business decision-makers. Your goal is to understand their platform behaviors and signals in order to generate qualified sales leads. Surface PQLs: Partner with RevOps and Growth to analyze product telemetry and surf
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're looking for a Partnerships Lead, GSIs to build and scale Replit's relationships with the world's largest systems integrators. This is a high-impact, externally-facing role at the intersection of channel strategy, enterprise go-to-market, and ecosystem development. You'll own how Replit shows up for the EYs and Accentures of the world, building the programs, partnerships, and co-sell motions that turn GSI relationships into a meaningful revenue channel. AI-driven software development is reshaping how enterprises build, and GSIs are at the center of how that transformation gets delivered to their clients. This role is for someone who knows how GSIs work from the inside, their practice models, their incentives, their org structures, and who can build the trust and commercial frameworks needed to make Replit a go-to platform in their delivery stack. What You'll Do Own and develop Replit's GSI Channel program strategy, building on the momentum of our Accenture partnership to recruit, enable, and scale additional GSI relationships (e.g., Deloitte, Cognizant, Infosys, Wipro, TCS, and others). Serve as the primary relationship owner for key GSI partners, developing joint go-to-market plans, co-sell motions, and solution frameworks that drive pipeline and revenue. Build and manage the partner enablement program, including training, certifications, and technical resources that equip GSI teams to position and deliver Replit-powered solutions to their enterprise clients. Collaborate closely with Replit's Enterprise Sales team to identify and pursue co-sell opportunities, aligning GSI capabilities with customer needs for AI-driven software development. Develop joint solution offerings with GSI partners that combine Replit's p
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity New Relic is looking for a Senior Business Value Engineer to join our Value Strategy team, specifically covering the EMEA region . In this role, you will be the primary value architect for our accounts across Europe, the Middle East, and Africa. You will bridge the gap between technical capabilities and business outcomes, helping our customers understand the financial and operational impact of the New Relic platform. You will act as a trusted advisor to both our internal sales teams and our customers' C-suite executives, driving the "Value Realization" process from initial discovery to long-term success. What you'll do Build Compelling Business Cases: Create and deliver Business Value Assessments (BVAs) including complex ROI modeling, TCO analysis, and value realization benchmarking. Strategize with Sales: Partner closely with Sales Leadership and Account Executives to develop deal strategies that emphasize business justification over feature-set comparisons. Quantify Technical Impact: Translate technical metrics (like MTTR, Error Rates, and Cloud Cost) into business KPIs (like Revenue at Risk, Subscriber Churn, and Operational Efficiency). Drive Value Realization: Ensure customers are co-creators in their value roadmap, moving beyond the initial sale to track and report on actual value achieved post-implementation. Educate & Enable: Mentor and train the broader GTM teams on value-based selling best practices to inc
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Texas, US About the Role At Cloudflare, we are on a mission to help build a better Internet. As the Manager of Customer Engineering, you will lead, inspire, and grow a team of high-performing, quota-carrying Customer Engineers who serve as trusted technical advisors across the entire customer lifecycle. In this role, you will partner closely with Regional Sales Leadership to execute on our technical go-to-market strategy, drive
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. About the Department Renewals Account Managers, Customer Success Managers, Account Executives, Business Development Representatives, Solution Engineers, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in ou
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they. Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight. Contribute to all phases of software development including ideation, prototyping, design
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? As a Staff Engineer, you will be a leader within the team and a strong contributor to the engineering organization. You will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. You will coach and mentor other engineers and partner closely with the Engineering Manager to develop the team and to devise technical strategy. Learn more about our engineering culture at intercom.engineering What will I be doing? As an experienced engineer you will: Contribute to our technical architecture as we grow. We scale to service requests from all our customers’ customers. We’re growing and so are they. Care about agility as much you care for scalability and availability. Continuous deployment keeps us focused on incremental releases. Even our biggest technical achievements roll out piece by piece, feature flagged out of sight. Contribute to all phases of software development including ideation, prototyping, design
Asana Client Management (ACM) fixes client delivery friction by centralizing briefs, approvals, and file uploads within a branded client portal powered by the Asana Work Graph. The AMER Solutions Org drives customer acquisition and accelerates revenue growth through a mastery of strategic sales and Asana platform expertise, acting as trusted advisors to bridge the gap between the voice of business and the voice of the customer . The SE role on this team is where the product story becomes real for customers; you'll sit alongside the AEs on the ACM incubation pod, own the technical side of the deal, and show agency leaders exactly how their teams will leverage AI Teammates to optimize workflows. This is a builder role where what you configure in demos and what you hear from customers will directly shape the product and define our future playbook. This role is based in our Chicago office with an office-centric hybrid schedule . The standard in-office days are Monday, Tuesday, and Thursday . Most Asanas have the option to work from home on Wednesdays . Working from home on Fridays depends on the type of work you do and the teams with which you partner . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Own the technical side of the ACM sales cycle: demos, workflow configuration, and solution design for agency and professional services buyers. Build vertical-specific demo environments for primary verticals—Advertising & Marketing, Media, Digital Services, Design & Creative, and PR—that let AEs compress time-to-proof on every call. Translate customer pain into specific product configurations; show a Head of Delivery exactly how the Notice/Recommend/Approve loop works for their brief intake process, not a generic walkthrough. Drive AI Teammate activation post-close; your job doesn't end at the signature—you make sure the portal has real client activity and AIT consumption is running bef
Datadog is seeking an Indirect Tax Manager to oversee U.S. sales and use tax compliance, support related audits, and coordinate VAT/GST obligations across our global entity portfolio. You will partner with external advisors and cross-functional teams to address evolving indirect tax requirements, strengthen controls, and embed tax considerations into business systems and processes. This role offers the opportunity to manage complex, multi-jurisdictional workstreams while helping scale a global indirect tax function. You will also expand your expertise across tax technology, e-invoicing, compliance operations, and international tax matters as Datadog continues to grow. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Review U.S. multi-state sales and use tax filings prepared by the team, ensuring accuracy and alignment with established nexus and taxability positions Support U.S. sales and use tax audits, notices, and inquiries by coordinating documentation, technical analysis, external advisors, and communications with tax authorities Coordinate VAT/GST compliance and recovery activities across Datadog’s international entity portfolio, partnering with advisors across EMEA, APAC, and LATAM Monitor changes in nexus, taxability, VAT/GST, e-invoicing, and e-reporting requirements, and communicate relevant impacts to internal stakeholders Partner with Accounting, Revenue, Legal, Procurement, and Engineering to incorporate indirect tax requirements into billing systems, ERP configurations, controls, and new market or product initiatives Develop and maintain process documentation, audit-readiness materials, workstream tracking, and SOX-aligned controls that support a scalable indirect tax function Who You Are: Experienced in progressive indirect tax roles within
We are seeking a Senior Revenue Accountant to join Datadog's growing Finance team. In this role, you will support the company's revenue accounting operations by partnering across Finance, Customer Success, Sales Operations, and other cross-functional teams to ensure accurate revenue recognition, billing, and financial reporting. You'll play a key role in improving order-to-cash processes, supporting month-end close activities, and helping scale finance operations in a fast-growing SaaS environment. This position offers the opportunity to develop expertise in technical accounting, process improvement, and cross-functional collaboration while contributing to Datadog's continued growth. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Execute month-end close activities, including preparing journal entries, balance sheet reconciliations, and supporting schedules. Analyze complex customer billing arrangements and prepare revenue recognition analyses in accordance with ASC 606. Manage invoicing activities, calculate key revenue metrics, and partner with customers and internal teams to resolve billing questions. Collaborate with Customer Success, Deal Desk, Sales Systems, and Order Operations to improve the order-to-cash process and operational efficiency. Support internal and external audit activities, including revenue walkthroughs and preparation of audit documentation. Contribute to process improvement initiatives and other cross-functional finance projects that support business growth. Who You Are: Bachelor's degree in Accounting and 3+ years of progressive accounting experience, preferably at a public company or Big Four accounting firm. Strong understanding of revenue accounting principles, including experience applying ASC 606 guidance. Excellent written
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