Salesforce Technical Lead Jobs

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem. What You’ll Be Doing: Salesforce Development & Architecture Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting Integrate Salesforce with internal and external systems using APIs and var

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem. What You’ll Be Doing: Salesforce Development & Architecture Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting Integrate Salesforce with internal and external systems using APIs and var

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem. What You’ll Be Doing: Salesforce Development & Architecture Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting Integrate Salesforce with internal and external systems using APIs and var

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We are seeking an experienced Senior Salesforce Technical Lead to join Discord's Business Systems team. In this role, you will lead the architecture, design, and development of Salesforce solutions across Ad Sales. You will partner closely with the Technical PM, business stakeholders, and cross-functional teams to deliver scalable, high-quality Salesforce solutions that power Discord's core business operations. What you'll be doing Lead the architecture, design, and development of Salesforce solutions across Ad Sales (Sales Cloud). Create and execute the Ad Sales Roadmap; drive delivery against 2026 priority items including platform enhancements, new feature builds, and ongoing maintenance. Lead the 3rd party development team by establishing technical direction, conducting code reviews, and collaborating with the MuleSoft team on developing and maintaining integrations. Architect Salesforce and middleware integrations via REST/SOAP APIs and MuleSoft; partner with the Technical PM and RevOps to translate business requirements into robust, scalable solutions. Manage AppExchange apps and HubSpot/Asana integrations; ensure ITGC and SOX audit readiness across all platform changes and deployments. Proactively identify technical debt and coordinate remediation efforts. Own end-to-end DevOps standards for the team: define coding standards, manage CI/CD pipelines and deployment trackers, and ensure SDLC/ITGC compliance across all phases of the sprint/dev cycle. Step in to troubleshoot and diagnose critical issues when they arise. Provide L2 (Incident and Problem Management) and L3 (Bug Fixes and Minor Enhancemen

As a Salesforce Technical Architect on the Enterprise Technology Apps RevTech team in Warsaw, you will support insights with data and the technical systems that give our teams leverage to achieve their objectives. Working cross-functionally with Asana’s business teams to understand their goals, you will ensure they receive the data and technical support they need to flourish by delivering secure, scalable solutions. Reporting directly to our Lead Architect of Strategy & Planning, your focus will be on the execution, operational enablement, and operational excellence of our architecture, allowing you to partner closely with leadership to bring our technical vision to life. While the vast majority of our ecosystem is anchored on Salesforce, you will oversee and architect solutions across our integrated tooling landscape—including platforms like Roadrunner.io, Clay.io, and other advanced tools built on top of Salesforce. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve Provide architectural guidance and structural governance for Salesforce and surrounding GTM systems, ensuring alignment with long-term platform scalability. Own and maintain the Enterprise Technology (ET) tech stack desk and overarching systems landscape to ensure data integrity and system cohesion. Work closely with leadership to align on the technical vision and execution strategy, translating business needs into high-performing operations. Partner collaboratively with the product team to co-create, refine, and deliver the product roadmap. Provide architectural guidance and governance to the Salesforce Center of

The IT SaaS Engineering Team plays a critical role in enabling MongoDB’s post-sales business processes, including Customer Success, Support, Renewals, Services, and account management workflows. By leveraging Salesforce and related business systems, the team ensures that post-sales teams have the tools, automation, security, and governance needed to effectively manage customer relationships, support customer outcomes, improve operational efficiency, and drive long-term customer growth. With deep expertise in Salesforce development, platform governance, automation, integrations, and system operations, the team continuously enhances the CRM platform to support evolving post-sales business needs. The team partners closely with stakeholders across Customer Success, Technical Services, Revenue Operations, Sales Operations, Billing, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Role Overview We are looking for a highly experienced Lead Salesforce Engineer to drive the architecture, design, and evolution of critical Salesforce and CRM solutions supporting MongoDB’s post-sales business processes. This role combines deep technical leadership, hands-on solution design, cross-functional stakeholder partnership, people management, and a modern engineering mindset that embraces AI-powered development responsibly to improve productivity, quality, and long-term platform health. The ideal candidate will have strong experience designing scalable Salesforce solutions for complex customer lifecycle processes, including customer success operations, support workflows, renewals, account management, customer health, and post-sales automation. What you’ll do Lead the architecture, design, and development of scalable Salesforce solutions supporting post-sales teams, including Customer Success, Support, Renewals, Services, and account managemen

Talkdesk is seeking a Sr. Technical Support Engineer who thrives at the intersection of deep technical troubleshooting and high-level customer consulting. In this role, you aren’t just closing tickets; you are a strategic partner to our clients, an advocate for their needs internally, and a developer of tools that make our entire support engine run smoother. You will be the bridge between our customers and our Engineering, Product, and Professional Services teams, ensuring that complex technical challenges are met with elegant, scalable solutions. Key Responsibilities Technical Leadership & Triage Advanced Troubleshooting: Lead Talkdesk’s most intricate support tasks. Outline reproduction steps, drive issues to resolution, and manage customer expectations with clarity. Escalation Management: Serve as the definitive point of contact for issues escalated from Tier 1 or Client Services, ensuring timely resolution. Developer Advisory: Act as the primary technical contact for partner and user developers, comfortably navigating and advising on custom solutions and integrations. Efficiency & Innovation Tool Development: Identify recurring manual tasks and develop internal tools or scripts (JavaScript, etc.) to automate the team’s most time-consuming workflows. Process Optimization: Leverage strong technical acumen to dynamically identify processes and technical solutions for unexpected or high-pressure situations. Customer Advocacy & Success Voice of the Customer: Identify and synthesize customer feedback to act as a strategic advocate to internal Product and Engineering teams. Strategic Consulting: Develop trust with client leadership to remove roadblocks, formulate best practices, and document functional/technical requirements. Risk Mitigation: Work closely with customers to track work progress and create strategies for risk mitigation and contingency planning. Feature Demonstrations: Conduct engaging demos of feature enhancements for both new and existing cu

About DevRev At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries. About the role As the EMEA Lead – Sales Engineering, you'll lead and grow DevRev's Sales Engineering team across EMEA. It's a hands-on leadership role, you'll directly manage a distributed team of SEs across multiple markets and time zones, while personally partnering with Sales leadership on the region's most strategic opportunities. You'll set the bar for a high-quality technical experience across the customer journey — blending technical depth with storytelling across demos, evaluations, and proposals, in close collaboration with Sales, Product, Engineering, and Customer Success. What you'll do Hire, coach, and grow a distributed team of Sales Engineers across multiple EMEA markets — owning recruiting, ramping, goal-setting, reviews, and career development. Manage team capacity and coverage — allocating SE resources across deals, markets, and time zones, and representing SE in regional Sales leadership and forecasting. Own SE strategy and execution across EMEA, partnering with Sales leadership on pipeline growth and revenue targets. Act as the senior technical leader on strategic, complex enterprise deals — from discovery through demos, PoCs, and proposals. Enable partners, resellers, and sales teams through workshops,

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . About the role We are looking for a Lead Voice AI Engineer to build production-grade Voice Agents for frontline heavy verticals like healthcare, manufacturing, warehousing, retail, hospitality focusing on employee support, procurement, collections, logistics, ordering etc. You will lead the design of low-latency, real-time voice systems combining ASR, TTS, LLMs, conversational AI, enterprise workflows, knowledge retrieval, compliance, and human handoff. This is a hands-on technical leadership role for someone who can take Voice AI from architecture to production. Responsibilities Design and build the real-time voice runtime for live conversations. Build and optimize streaming ASR, TTS, VAD, endpointing, turn-taking, and barge-in. Build adaptive voice pipelines for high-noise frontline environments (60-112 dB), hospitals, factory floors, warehouses, including server-side noise cancellation, echo suppression, and dynamic ASR/TTS optimization for PSTN and mobile phone audio quality. Architect multi-provider speech routing across a broad multilingual matrix, including code-switching (e.g., Spanglish, Hinglish), where no single ASR or TTS provider covers all languages, and language detection, provider selection, and fallback chains must operate

In the role of Senior Salesforce Developer, you will play a pivotal role within the Business Technology team, providing essential support across the Enterprise. Your responsibilities will involve creating highly secure, scalable, adaptable, and high-performing solutions. Reporting to the Director, you will work closely with product and technology teams to design, develop, test, iterate, and deploy new features, integrate systems, enhance existing features, and offer operational support. Additionally, you will independently conduct code reviews and guide junior team members towards improved design and the adoption of clean, standardized coding practices. WHAT YOU’LL DO: Build solutions in Salesforce.com leveraging Force.com, APEX, Lightning Web Components, Web Services, and APIs. Provide expertise and recommendation on when to use configuration vs. code vs off-the- shelf products. Support cross systems integrations through developing and configuring tools across native Salesforce ecosystem as well as other cloud technologies. Partner with bu siness owners to deliver tailored solutions that support business requirements, create a superlative user experience, and drive tangible business value. Actively engage and share insights in the planning and analysis of requirements for system enhancements, translating requirements into well-architecture solutions that best use the Salesforce platform and products. Analyze Salesforce tech debt, propose design and implement solutions. Function as technical lead: Provide Recommendations on configuration vs code Audit and document existing processes and technical designs, and identify areas for improvement Manage and provide support for other sales tools (e.g. LeanData, Gong and SalesLoft) Distill complex technical solutions into layman’s terms and communicate these in a clear and understandable way to stakeholders Function as Senior team member with the ability to guide and mentor more junior team members as it r

We’re looking for an experienced engineering leader to lead and scale Asana’s flagship AI Teammates Pillar within our Core/AI Organization. Reporting directly to the Head of Engineering, AI & AWM, you will oversee an engineering area encompassing four key teams: AI Teammates Platform (AITP), AI Teammates Experience (AITX), AI Chat Experience, and Agent Orchestration. In this role, you will lead engineering managers and senior technical leaders to drive the end-to-end strategy, execution, and architecture that define how humans and AI collaborate in Asana, turning frontier LLM capabilities into trusted, reliable, high-value product workflows for enterprise customers worldwide. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Drive Strategy & Execution Across the AI Teammates Pillar: Lead, set direction, and align goals/metrics across four core engineering teams (Platform, Experience, Chat, and Agent Orchestration) to execute on Asana’s flagship AI vision while balancing business, customer, and technical needs. Architect Enterprise-Grade AI Platforms & Systems: Own the end-to-end technical strategy across model rollouts, eval infrastructure, tool orchestration, Model Context Protocol (MCP), and proactivity engines—enabling Asana to operate reliable agentic systems for top-tier enterprise customers. Define Next-Generation Human-AI Collaboration: Lead product and platform engineering teams delivering full-screen and docked chat surfaces, discovery/onboarding flows, in-product explainability, human-in-the-loop workflows, and ROI/governance experiences for admini

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Manager, Software Development Are you an elite technical leader who thrives as a hands-on contributor while simultaneously coaching, mentoring, and scaling a high-performance software engineering team? At Appian, engineering managers don’t just oversee. They build, shape, and grow the people and technology that power AI automation for the world’s largest enterprises and governments. Location: Chennai, India | Work Model: On-site (5 days/week) About the Team Our Engineering team is revolutionizing how Appian resolves customer issues by building AI-powered diagnostic tools and internal platforms that dramatically reduce resolution time. We combine deep technical expertise with AI innovation to empower support engineers to identify root causes faster, ensuring our customers experience uninterrupted business-critical operations. This team operates with high autonomy and directly impacts customer satisfaction and retention across Appian's enterprise client base The Opportunity Appian is at an inflection point where intelligent automation meets customer success, and we need a technical leader who can architect and ship the next generation of diagnostic platforms. This role exists because our growing enterprise customer base demands faster, smarter issue resolution, and AI agents are the key to unlocking that scale. You will shape both the technical direction and the team culture while delivering tools that become essential to how Appian supports thousands of mission-critical deployments worldwide. What You’ll Do Lead the design and delivery of a scalable

At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As a Senior Financial Systems Engineer at Vanta, you will own the end-to-end health and evolution of the tech stack, data, and system integrations across our Procure to Pay and FP&A verticals, and be a technical lead for procurement, planning, and finance data systems. Vanta's Financial Systems function builds, maintains, and supports the tools that Vanta's Finance & Accounting operate on. The team builds scalable, integrated, and high value solutions that enable Finance, Accounting, and RevOps to move quickly without trading away accuracy or auditability. Vanta's Finance Systems team is early, and Procurement and FP&A have historically had little systems representation. That makes this a rare chance to own foundational decisions rather than inherit them. You will be helping implement our first CPM tool, re-architect Zip end-to-end, and help build the finance data layer in Snowflake that everything downstream will run on, with the autonomy to set the standards the team builds on as we scale. What you’ll do as a Senior Financial Systems Engineer at Vanta: Own the architecture, configuration, and operational health of Zip (P2P) including workflows, integrations, customizations, and agentic buildout Serve as the internal lead implementing Vanta's first CPM tool, working with an implementation partner, and owning the product post-launch Partner with Data/Analytics to design the Finance and Accounting data model in Snowflake, translating FP&A and Accounting requirements into data plans and SQL models Architect and maintain integrations between NetSuite and adjacent systems (Salesforce, Stripe, Anrok, Tesorio, Workato

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As a Staff DevSecOps Engineer in the ET team, you will be the technical authority and architectural owner responsible for embedding security, compliance, and automated release practices across our enterprise applications ecosystem—including Salesforce, NetSuite, Workday, Adobe Experience Manager (AEM), and modern web stacks (Vercel/Next.js) . In this role, you will bridge development, security, and enterprise ops. You will design, scale, and maintain automated security pipelines, unified observability, edge defense, and identity management across critical business systems. You will serve as a technical leader—driving secure-by-design architectures, threat modeling, and automated governance across complex enterprise platforms. Key Responsibilities: Enterprise DevSecOps Architecture & CI/CD Security Multi-Platform CI/CD Governance: Architect and scale enterprise-grade CI/CD and deployment frameworks across diverse systems (Salesforce via Gearset/Copado , AEM/Web via CircleCI/GitHub Actions , NetSuite, and Workday). Shift-Left Security Pipeline: Integrate automated SAST, DAST, Software Composition Analysis (SCA), and secrets detection into workflows using tools like SonarQube, Snyk, PMD, GitGuardian, and OWASP ZAP . Secrets & Supply Chain Management: Standardize secrets management (e.g., HashiCorp Vault ) and safeguard third-party dependencies, API integrations, and package deployments across all enterprise platforms. Edge, WAF & Network Security G

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. Job Description: ABOUT THE TEAM Our Engineering team is revolutionizing how Appian resolves customer issues by building AI-powered diagnostic tools and internal platforms that dramatically reduce resolution time. We combine deep technical expertise with AI innovation to empower support engineers to identify root causes faster, ensuring our customers experience uninterrupted business-critical operations. This team operates with high autonomy and directly impacts customer satisfaction and retention across Appian's enterprise client base. THE OPPORTUNITY Appian is at an inflection point where intelligent automation meets customer success, and we need a technical leader who can architect and ship the next generation of diagnostic platforms. This role exists because our growing enterprise customer base demands faster, smarter issue resolution, and AI agents are the key to unlocking that scale. You will shape both the technical direction and the team culture while delivering tools that become essential to how Appian supports thousands of mission-critical deployments worldwide. WHAT YOU'LL DO Lead the design and delivery of a scalable AI-powered triage platform that reduces mean time to resolution by leveraging AI agents, LangChain frameworks, and intelligent diagnostics Lead the engineering team building AI-powered diagnostic tools that cut customer issue resolution time in half while scaling a platform that empowers support engineers across the globe. Architect quarterly releases of diagnostic tools on AWS infrastructure, balancing innovation velocity with pro