The Team + The Role Pendo is the AI-powered analytics and adoption platform for builders. It connects a portfolio of apps and agents, bought and built, to user success and business outcomes. The Product team builds the tools that help customers understand how software gets built, adopted, and improved. As a Sr. Product Manager, you will own strategy, roadmap, discovery, delivery, and lifecycle outcomes for a defined product area. You will work across engineering, design, go-to-market, and customer-facing teams to build for enterprise customers and their complex workflows, security needs, compliance considerations, and data privacy expectations. This is a role based in-office in Raleigh or New York, or Remote in East Coast. What this looks like day-to-day Product vision and strategy: Define the roadmap for your product area and defend prioritization decisions with data, customer insight, and clear reasoning. You will balance the long-term direction of the product area with near-term delivery and contribute to how your work integrates with the broader Pendo platform. Launch and lifecycle ownership: Drive the full product lifecycle from early concept through general availability and post-launch iteration. You will make clear calls on scope, sequence, and tradeoffs while owning the outcome of what ships. Discovery and market intelligence: Run continuous discovery with enterprise customers and prospects to understand complex workflows, compliance needs, and buying expectations. You will separate table-stakes requirements from differentiation opportunities and synthesize findings into actionable product decisions. Cross-functional execution: Work closely with engineering to sequence and scope work, and partner with design on interaction models and user experience. You will hold the quality bar for acceptance criteria, dependency management, sprint discipline, and delivery readiness. Go-to-market partnership: Serve as the subject-matter expert for Sales, Customer Success,
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We are building the best platform in the world for engineers to understand, scale, and protect their systems, applications, and teams. We operate at high scale—trillions of data points per day—providing always-on alerting, metrics visualization, logs, application tracing, and security insights for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way . At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Solve a scaling bottleneck in a critical service Deploy a new feature to production, progressively rolling it out with feature flags Investigate and fix a production issue from a service your team owns Design a way to scale up a service for more traffic With your team, plan the most important projects to work on next Who You Are: You have significant experience in one or more languages You value code simplicity and performance You can design architecture to solve problems at high scale You have a BS/MS/PhD in a scientific field or equivalent experience You want to work in a fast, high-growth startup environment that respects its engineers and customers You’re excited about leveraging AI tools to enhance how you code, solve problems, and build – or eager to learn how You have demonstrated ability to use AI coding tools in day-to-day workflows and build, validate, and refine AI-generated output in products You can design AI Backend systems, with awareness of quality, cost, and latency tradeoffs Bonus: You’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products Datadog values people from all walks of life. We understand not everyone will meet all
Developers are shipping more code than ever, accelerated by AI-assisted development and increasingly complex software delivery workflows. As a Product Manager II on the Developer Engagement team, you'll help bring Datadog's insights and automation directly into the tools developers use every day, making software delivery faster, safer, and more efficient. You'll define customer-facing experiences that connect Datadog's observability, CI/CD, testing, security, and AI capabilities with pull requests, code reviews, and developer workflows. This role offers the opportunity to work closely with customers, engineering, design, and go-to-market teams while shaping the future of software delivery for developers. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Partner with customers, developers, platform engineering teams, and internal stakeholders to understand software delivery challenges and identify opportunities to improve developer workflows. Own the product strategy and roadmap for developer-facing experiences within pull requests, code reviews, and source code management platforms. Collaborate across Software Delivery products to surface actionable insights from CI/CD Optimization, Test Optimization, Code Coverage, Code Security, Deployment Gates, Bits AI, and future capabilities. Work across source code ecosystems including GitHub, GitLab, Azure DevOps, Bitbucket, and enterprise environments to deliver scalable integrations. Partner with engineering teams to connect Datadog signals with recommendations, AI-assisted workflows, generated fixes, and future automated remediation experiences. Measure product success using customer adoption, engagement, feedback, and business outcomes while partnering with Sales, Product Marketing, Solutions Engineering, Custo
As a Network Engineer II on the Office Technology team, you will implement and support office network solutions across Datadog’s global offices. You will own well-scoped deployment and upgrade work, troubleshoot connectivity issues across LAN, WAN, and Wi-Fi, and partner with senior engineers on larger designs and cross-office initiatives. You will collaborate closely with vendors, Facilities, AV, IT Support, Security, and Infrastructure teams to keep Datadog offices connected, reliable, and observable. This is an IC2 role with a mix of project work and day-to-day operations. You will take ownership of clearly defined areas of the office network stack, execute production changes with care, and grow your ability to design, automate, and improve office network services with support from senior engineers. You will also use AI-assisted tools responsibly to improve troubleshooting, documentation, automation, knowledge discovery, and operational follow-through. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Deploy and configure network solutions for new and existing offices, including switches, wireless access points, routers, and firewalls Own scoped portions of office rollouts and upgrade projects, from planning through execution and validation Partner with ISPs, cabling providers, hardware vendors, and internal teams to turn up new services and resolve issues Troubleshoot LAN, WAN, and Wi-Fi issues using structured debugging methods, packet capture, logs, and performance data Manage routing, VLAN, firewall, and wireless configurations following team standards and change-management processes Contribute to repeatable deployment patterns through templates, documentation, scripting, or infrastructure-as-code Monitor office netwo
As a Research Scientist on our team, you will partner with Research Engineers, working on fundamental research problems and collaborating with Datadog's product and engineering teams to translate research advances into products. Building on our track record of AI-powered solutions (e.g., Bits AI , Bits Evolve , and our time series foundation model ), Datadog AI Research tackles high-risk, high-reward problems grounded in real-world challenges in cloud observability and security. We are focused on two research areas: World Models for Observability -- Training multimodal foundation models that learn the joint dynamics of distributed systems across metrics, traces, logs, topology, and events. These models power advanced forecasting, anomaly detection, root cause analysis, counterfactual simulation ("what if?"), and provide a learned planning backbone for our autonomous agents. Trained Agents for Observability -- Post-training models to operate autonomously across Datadog's domain. SRE incident response is our first target, with a clear path to code repair, security response, and infrastructure optimization. We build the simulation environments, RL training loops, and evaluation infrastructure needed to train agents that match or surpass frontier models at a fraction of the cost. What You'll Do: Conduct research in generative AI and machine learning, building specialized foundation models and trained agents for observability Train multimodal models on large-scale, diverse telemetry data (metrics, logs, traces, topology, events) using distributed training infrastructure Design and build simulated environments and RL training loops for on-policy agent training and evaluation Collaborate with cross-functional teams (Product, Engineering) to integrate capabilities like multimodal world modeling and autonomous agents into Datadog's products Stay at the forefront of foundation models, world models, and RL-based agent research Contribute to r
As a Research Scientist on our team, you will partner with Research Engineers, working on fundamental research problems and collaborating with Datadog's product and engineering teams to translate research advances into products. Building on our track record of AI-powered solutions (e.g., Bits AI , Bits Evolve , and our time series foundation model ), Datadog AI Research tackles high-risk, high-reward problems grounded in real-world challenges in cloud observability and security. We are focused on two research areas: World Models for Observability -- Training multimodal foundation models that learn the joint dynamics of distributed systems across metrics, traces, logs, topology, and events. These models power advanced forecasting, anomaly detection, root cause analysis, counterfactual simulation ("what if?"), and provide a learned planning backbone for our autonomous agents. Trained Agents for Observability -- Post-training models to operate autonomously across Datadog's domain. SRE incident response is our first target, with a clear path to code repair, security response, and infrastructure optimization. We build the simulation environments, RL training loops, and evaluation infrastructure needed to train agents that match or surpass frontier models at a fraction of the cost. What You'll Do: Conduct research in generative AI and machine learning, building specialized foundation models and trained agents for observability Train multimodal models on large-scale, diverse telemetry data (metrics, logs, traces, topology, events) using distributed training infrastructure Design and build simulated environments and RL training loops for on-policy agent training and evaluation Collaborate with cross-functional teams (Product, Engineering) to integrate capabilities like multimodal world modeling and autonomous agents into Datadog's products Stay at the forefront of foundation models, world models, and RL-based agent research Contribute to r
As a Research Engineer on our team, you will partner with Research Scientists to turn research ideas into working systems, building the data, tooling, and infrastructure that enable rapid iteration, trustworthy evaluation, and a smooth path from prototype to production. Building on our track record of AI-powered solutions (e.g., Bits AI , Bits Evolve , and our time series foundation model ), Datadog AI Research tackles high-risk, high-reward problems grounded in real-world challenges in cloud observability and security. We are focused on two research areas: World Models for Observability -- Training multimodal foundation models that learn the joint dynamics of distributed systems across metrics, traces, logs, topology, and events. These models power advanced forecasting, anomaly detection, root cause analysis, counterfactual simulation ("what if?"), and provide a learned planning backbone for our autonomous agents. Trained Agents for Observability -- Post-training models to operate autonomously across Datadog's domain. SRE incident response is our first target, with a clear path to code repair, security response, and infrastructure optimization. We build the simulation environments, RL training loops, and evaluation infrastructure needed to train agents that match or surpass frontier models at a fraction of the cost. What You'll Do: Build and operate multimodal data pipelines, training and evaluation infrastructure, benchmarks, and internal tooling Implement models, run experiments at scale, and profile for reliability, performance, and cost Build simulation environments and replay infrastructure for agent training and evaluation Orchestrate distributed training and distributed RL with Ray, including scheduling, scaling, and failure recovery Establish rigorous automated benchmarks and regression tests for world model predictions, agent performance, and simulation fidelity Collaborate with Research Scientists, Product, and Engineeri
MongoDB Technical Services Engineers use their outstanding problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Services Engineers in the Infrastructure team are skilled in automation, backup, performance, and security that underpins mission-critical deployments at scale. In addition engineers within the team have specialisations in advanced technology areas such as Search, Vector Search, auto-embedding, event-driven and agentic workloads. Our engineers combine their MongoDB expertise with passion, initiative, teamwork, and a great sense of humor to achieve exceptional results for our customers. The position will be based in our Sydney office. The standard work week post ramping will be Tuesday to Saturday, every week. Why MongoDB is a fantastic place to work and build your career Be a part of the company that’s reinventing the database, passionate about innovation and speed Enjoy a fun, inspiring culture that is engineering focused Work with exceptionally talented people around the globe Learn, contribute, and make an impact on the product and community Cool things you’ll do MongoDB, the developer data platform and AI platform of choice for modern applications, is on a mission to change the way people think about databases. As they build intelligent, data-driven experiences on our platform, our customers naturally encounter questions and challenges about how our approach to data and databases fits their specific use cases and architectural needs. In Technical Services, it’s our job to guide these people, helping them design, operate, and optimize their solutions so they can succeed with MongoDB. You'll be working alongside our largest customers, solving their complex issues - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on standard methodologies in running MongoDB at scale, wh
The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Role Overview We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform. What you’ll do Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment Drive strong engineering practices across code quality, documentation, release managem
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. As an ideal candidate, you will have We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal TSE candidate should also have 6 plus years of experience Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, Storage, networking, clusters, and troubleshooting Should have a good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.) Broad awareness of customer workloads and use cases, including performance, availability, and scalability Experience analyzing issues holistically, from the application tier through the dat
The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in New York for our hybrid working model. Role Overview We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform. We are looking to speak to candidates who are based in New York City, NY for our hybrid working model. What you’ll do Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an A
The Team Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems. The Fleet Management team provides the core runtime environment that empowers our developers to build and ship products to delight our customers. We manage the end-to-end lifecycle of our Kubernetes fleet, alongside the critical components that ensure cluster reliability and security (e.g., CoreDNS, cert-manager, and Gatekeeper). As our infrastructure scales to support new use cases and products, we are spearheading a migration from Terraform-based Infrastructure as Code (IaC) to an Operator-driven lifecycle management model. This role can be based out of our Austin, Boston, Los Angeles, New York City, Raleigh, or San Francisco offices, remotely in the United States region, or our European office in Dublin. Responsibilities Contribute to developing and maintaining a scalable and secure runtime environment on top of Kubernetes that supports product needs across MongoDB Provide internal support for our Kubernetes ecosystem, partnering with engineering teams to help them solve domain-specific problems Participate in a 24/7 on-call rotation to resolve critical issues Prioritize blameless post-mortems and dedicate engineering time to systemic fixes, ensuring you aren’t paged for the same issue twice You may be a good fit if you Have 6+ years of experience in software development and operating distributed systems Are proficient in Go, Python, or a similar language, with a strong commitment to code quality and testing practices (writing unit, integration, and E2E tests) Have deep experience using and extending containerization technologies, preferably Kubernetes Have a solid understanding
The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Role Overview We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform. What you’ll do Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment Drive strong engineering practices across code quality, documentation, release managem
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Bengaluru for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Application Architecture Data architecture and design Performance tuning and benchmarking Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB. We are looking to speak to candidates who are based in Austin for our hybrid working model. Cool things you’ll do You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics. What you need We consider all candidates with an eye for those who are self-taught, insatiably curious, and multi-faceted. The ideal candidates should have strong technical experience in one (or more) of the following areas Systems administration Distributed systems Network Administration Database architecture and administration Application Architecture Data architecture and design Performance tuning and benchmarking Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl If you have an operations background, we prefer experience administering large-scale production environments, i
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