Senior Business Intelligence Engineer Jobs

The Ops Sup Lead Analyst is a senior-level operations professional responsible for managing transaction exception processing, including payment network claims, adjustments, disputes, settlement exceptions, and reconciliation activities for internal Citi business partners. The role is accountable for ensuring the accurate and timely resolution of operational exceptions, maintaining a strong control environment, and overseeing third-party vendors that support these functions. This individual serves as the primary liaison between Operations, Business, Technology, Risk & Control partners, payment networks, and external vendors to ensure operational issues are resolved effectively, controls are maintained, and processes continue to evolve to support business growth and regulatory expectations. The successful candidate will act as a subject matter expert in payment network operations, transaction routing, settlements, reconciliations, and exception management. Responsibilities Lead the end-to-end management and resolution of transaction exceptions, including payment network claims, adjustments, disputes, settlement discrepancies, and other operational exceptions. Oversee settlement and reconciliation processes to ensure the timely identification, investigation, and resolution of breaks, variances, and outstanding items. Monitor operational performance and service level adherence, ensuring all activities are completed accurately, timely, and in compliance with applicable policies and procedures. Serve as the primary operational liaison with internal Citi business partners, Technology, Risk & Control, Compliance, Finance, payment networks, and third-party vendors. Manage vendor relationships supporting claims, adjustments, settlement, and reconciliation functions, including performance monitoring, issue escalation, service delivery oversight, and process improvements. Act as the b

About the Team: The IT Project Technology Lead is a strategic professional at the intersection of technology leadership and business impact — a recognized subject matter authority who brings both depth of expertise and the foresight to shape directional decisions that extend well beyond their immediate domain. This is not a role for those who simply manage tasks; it is a role for those who understand how technology, people, and process converge to drive transformation at scale. At Citi, where every system and solution ultimately serves hundreds of millions of customers across more than 160 countries, this individual operates at a level where their technical judgment carries real organizational weight. The successful candidate will work alongside senior project staff, technology architects, infrastructure teams, and client-facing leadership to ensure that complex, high-impact initiatives are delivered with precision, clarity, and strategic intent. They will influence functional decisions through trusted counsel, champion process improvements that raise the performance bar, and serve as a guide and mentor to the analysts and practitioners who look to them for direction. Their work does not stop at execution — it shapes how Citi's technology landscape evolves, how risk is managed with integrity, and how the organization positions itself to meet the demands of an ever-changing global financial environment. Responsibilities: Develops detailed IT work plans, schedules; project estimates, resource plans and status reports. Interfaces with senior project staff and client senior management teams regarding status of projects. Recommends and oversees process improvements. Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry s

About the Team Strategic Sourcing & Procurement helps OpenAI secure the products, services, and partnerships that support our research, build our products, and grow our business. We work with teams across the company to make sound commercial decisions and move important work forward. As OpenAI grows, we are rethinking how sourcing works: bringing expertise into decisions earlier, simplifying contracting, and using AI to give Procurement more time for judgment and strategic work. What we learn internally—and through our supplier and enterprise-buyer relationships—can also inform better products, partnerships, and industry adoption. About the Role We’re looking for a senior leader to head Sourcing Enablement & Delivery, leading sourcing operational delivery, contracting enablement, and AI transformation—and building Procurement’s contribution to OpenAI’s commercial growth. You will build the teams, systems, service model, and cross-functional partnerships that enable sourcing and contracting at scale, helping teams move quickly without losing commercial discipline or accountability. You will partner with GTM, Sales, and Partnerships to develop Procurement’s contribution to OpenAI adoption and commercial growth. Bring procurement-industry knowledge, buyer insights, and lessons from internal AI use into customer engagement, product feedback, and opportunities across the procurement ecosystem. Reporting to the Head of Strategic Sourcing, you will manage the Sourcing Delivery and Contract Management leaders and shape this new function’s priorities, team, and measures of success. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Priorities and what success looks like A focused roadmap: clear choices about what to build first, what to defer, and how progress will be measured. Stronger delivery: capable leaders and teams, faster execution, less rework, and fewer unres

The Mid-Corp Relationship Manager is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Typically a small number of people within the business that provide the same level of expertise. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project. Responsibilities: Calls on clients to deepen relationships and proactively owns, responds to, uncovers and anticipates future needs, roadblocks or risks and expectations Introduces solutions to clients in building and strengthening an effective portfolio; Works with product specialists and subject matter experts to structure innovative and customized solutions that meet clients’ individual needs Works closely with Case Manager on the on-boarding and retention of clients, ensuring the appropriate “Know Your Client” (KYC) and other compliance deliverables are met; Identifies cross-sell opportunities to deepen and increase share of wallet; Maximizes client experience by proactive sharing markets updates, trend and intelligence Drives innovation in the solutions we provide clients and further developing our business where necessary and appropriate Execution of strategic initiatives launched centrally at all levels (Group, Bank, commercial market and EIB) Networks with clients to identify

The Programmatic Campaign Analyst is a skilled and diligent individual contributor responsible for the execution, optimization, and reporting of Citi's programmatic media investments within an in-house programmatic media team. This role requires 2-5 years of progressive experience, demonstrating strong hands-on proficiency in media activation platforms, coupled with analytical skills to support optimization efforts and assist in the analysis of performance and quality metrics. The incumbent will focus on day-to-day campaign management, safeguarding Citi’s brand while contributing to business outcomes, and supporting the Senior Programmatic Campaign Manager in ensuring operational excellence. Reporting into the Group Manager, Lead Programmatic Media Strategist, this role is essential in executing against Citi’s internal approach and contributing to the effective use of strategic technology partnerships. Key Responsibilities: Programmatic Campaign Execution & Optimization: Execute and optimize programmatic media campaigns across various platforms, ensuring adherence to strategic objectives. Maintain strong hands-on proficiency in leading programmatic buying platforms, including DV360, to implement campaign architecture, bid strategies, and optimization techniques. Performance Monitoring & Reporting: Monitor campaign performance daily, identify trends, and assist in the analysis of programmatic metrics, including basic supply path optimization and media quality indicators. Generate regular performance reports and provide initial insights and recommendations. Platform & Tool Utilization: Utilize various AdTech/MarTech tools for campaign setup, trafficking, tracking, and reporting. Assist in the evaluation of new media solutions and features. Vendor Communication Support: Support the Senior Programmatic Campaign Manager in day-to-day communication with core programmatic vendors and technolog

Citi is seeking a highly motivated sales professional to serve as Director of Trade and Working Capital Sales for the Health Care & Consumer sector across North America. This role is focused on driving business growth through strategic client engagement, new client acquisition, and portfolio expansion. Sitting within Citi's Trade and Working Capital business, you will play a critical role in developing relationships with prospective clients, originating new opportunities, and delivering innovative trade and working capital solutions to some of the largest companies in the sector. This is a client-facing, individual contributor role well suited for a proven hunter with a strong track record of business development, relationship management, and revenue generation. Responsibilities Develop and execute a sector-focused sales strategy across the Health Care & Consumer industry to drive new client acquisition and portfolio growth. Build and manage a robust pipeline of prospects and opportunities sufficient to achieve annual revenue and business development targets. Originate new business opportunities by engaging senior decision-makers and identifying client needs across trade finance and working capital solutions. Establish and deepen relationships with key clients, prospects, industry organizations, and business partners to generate new mandates and commercial opportunities. Partner closely with Corporate Banking, Treasury and Trade Solutions, Product, and Coverage teams to deliver integrated client solutions. Monitor market trends, client priorities, industry developments, and competitive dynamics to identify opportunities and enhance Citi's market position. Coordinate across internal stakeholders to ensure the effective execution of client mandates and a seamless client experience. Prepare and deliver high-impact client presentations, proposals, and com

Citi Wealth is a leading provider of financial solutions for affluent, high net worth and ultra-high net worth clients around the world. Our Private Bankers, Financial Advisors and Product Specialists act as trusted advisors to many of the world’s most successful and influential individuals and families. We provide global insights informed by deep local knowledge and help deliver the complete financial management strategies that today’s wealth requires. Our comprehensive services are tailored to individuals and families, including entrepreneurs and business owners, single-and multi-family offices, senior corporate executives, next generation/inherited wealth, law firms and attorneys. From investment strategy, to banking, to lending and cash management we are here to support our clients comprehensively. Our goal is to deliver a premier level of service while helping clients preserve, grow and manage their wealth. Lending is a key product offering within Citi Wealth. Lending provides competitive borrowing solutions that are strategically integrated into our client’s broader Wealth Management goals. Our team provides lending solutions across all four client segments including Citi Private Bank, Wealth at Work, Citi Private Client and Citigold as part of their wider Citi relationship. US Credit Card solutions are provided to Wealth clients via US Consumer Cards. This role will oversee the relationship with US Consumer Cards in partnership with our Wealth Business and Operations teams. This role will sit within the Wealth Lending Business Strategy and Governance, which is part of the Citi Wealth Lending team. Key Responsibilities Support the ongoing development and enhancement of the Wealth US Credit Card offering in partnership with US Consumer Cards Act as a key point of contact for Bankers and Financial Advisors for US Cards-related inquiries and escalations Assist in managing d

We’re looking for a Technical Account Manager to plan, lead, and deliver ongoing technical consultation, guidance and optimization to our customers across our full Hootsuite and Talkwalker tech stack for a 12 month contract. As a senior member of our Professional Services team, you will act as a named technical consultant for your book of customers and deliver on the TAM hours purchased with a focus on driving product adoption, value, and renewal. You are technically-oriented with a desire to continuously uplevel your skills, creatively solve problems, and liaise with stakeholders across the business to develop solutions and services to solve customer pain points. This is a remote role open to applicants within Maharashtra, India. WHAT YOU’LL DO: Manage a book of customers and serve as their named technical consultant, providing ongoing expertise, guidance, and product value; manage delivery timelines, milestones, technical optimization goals, and facilitate business transformation strategies Work closely with Professional Services colleagues to manage the complex integrations of high-value customers who subscribe to paid services Act as a key member of the customer account team: champion the customer’s technical needs; advocate internally to resolve or enhance the customer’s product experience; and develop strong and trusted relationships with clients Identify opportunities for account growth where applicable, and escalate to the account management team Build monthly, quarterly or annual plans for customers to ensure consumption of purchased TAM hours; produce monthly consumption reporting for your book of business; develop risk mitigation strategies against carry-over of unused deliverables Have an advanced understanding our core Hootsuite platform, integrations and relevant APIs; continuously upskill on our product tech stack and emerging social media technologies (e.g. ChatBots, AI) to serve as internal subject

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. An university recruiter is responsible to develop and implement university programs to enhance Micron talent branding and visibility on campus while exploring and maintaining the relationship with universities and their faculties. You will be encouraged to bring out ideas to either improve current process and to plan hiring events which align our hiring strategy in order to meet the hiring goal. The responsibilities include: Lead initiatives or develop significant and innovative ways to strategically build up talent pipeline and hiring programs for interns and freshers Develop and maintain relations with target universities and partner with various vendors Partner with senior leaders and HR business partners to align hiring strategies with business direction and develop influence to reach company hiring objectives. Study talent addressable market and leverage market or candidate demographics to plan and provide solutions as a subject matter expertise(SME) to meet company's hiring goal Project management and collaboration with global partners Data Analytics: prepare metrics and reports to summarize for new proposal or wrap up events Improve processes and tool kits or develop tool kit standard to expedite hiring speed Provide mentorship or coaching to others Requirement: Experience in project management Experience in event planning and execution Being agile for any changes (e.g. change

We’re looking for an Associate Legal Counsel, Commercial and Privacy to contribute in developing a world class privacy program at Hootsuite and supporting on sales and other commercial matters. As part of our Privacy, Compliance & Customer Assurance team, you'll be helping translating complex global privacy laws into practical advice for business stakeholders and helping the Commercial Legal team drive deals across the line. This is a remote-first role and is open to applicants located in provinces and states where we are set up to hire. In this role, you will report to the Senior Legal Counsel, Privacy, AI & Compliance. Please include a cover letter when applying. WHAT YOU’LL DO: Provide frontline privacy support to business stakeholders throughout the organization (e.g., product development, sales, marketing, people, etc.) Draft privacy and other legal policies, notices and guidance Support our Customer Assurance function (which provides security and privacy sales support) and efficiently respond to customer data protection and privacy questions Draft, review, and negotiate commercial and data protection agreements, including, data processing agreements, NDAs, SaaS agreements, and vendor agreements Collaborate with key stakeholders to implement and maintain key privacy initiatives (e.g., improvements to our data retention / deletion policies, PIAs, data inventories, vendor controls, data subject requests) Collaborate with key business stakeholders to identify privacy risks and implement business minded solutions Support the implementation and maintenance of Privacy and Customer Assurance operations tools and processes in collaboration with the team and other stakeholders. Provide business oriented and practical legal guidance and support on a wide range of topics, including commercial contracts (with a focus on SaaS contracts), data protection, and procurement. Build and maintain positive relationships with

The Financing and Clearing Platform Lead Analyst is an experienced professional responsible for driving revenue generation, ensuring Citi offers state-of-the-art platforms through direct technical and strategic contributions, and maximizing risk management through expert-level oversight and optimization. This role directly contributes to the company's financial success by ensuring our platform, particularly in Prime Product Development with a strong emphasis on margin and cross-product margining, is at the forefront of innovation, efficiency, and client service, leveraging deep subject matter expertise. Responsibilities · Strategic Contribution to Trading Profit & Loss Drivers: Drives the strategic analysis and interpretation of trading revenues, financing expenses, and other key business metrics to identify and proactively pursue significant opportunities for revenue enhancement. This includes a deep understanding of how margin methodologies and cross-product margining efficiencies impact P&L. Expertly assesses complex trends in profitability and returns, and directly contributes to crafting and executing comprehensive growth plans in conjunction with senior sales and trading leadership. Accountable for providing expert insights and recommendations for managing high-level business metrics and optimizing the overall revenue mix across broad segments. · Driving Innovation and Direct Development of Trading Platform: Initiates, plans, and directly contributes to the prioritization of significant, strategic enhancements to platform capabilities that will open new trading opportunities and drastically improve efficiency across the business. Drives innovations through direct technical and strategic input to address emerging client demand and significant industry trends, directly enhancing business profitability, and strengthening the overall risk and

Job Description The Applications Development Senior Programmer Analyst is an intermediate level position responsible for participation in the establishment and implementation of new or revised application systems and programs in coordination with the Technology team. The overall objective of this role is to contribute to applications systems analysis and programming activities. Responsibilities: Conduct tasks related to feasibility studies, time and cost estimates, IT planning, risk technology, applications development, model development, and establish and implement new or revised applications systems and programs to meet specific business needs or user areas Monitor and control all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support on applications to business users Utilize in-depth specialty knowledge of applications development to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement Recommend and develop security measures in post implementation analysis of business usage to ensure successful system design and functionality Consult with users/clients and other technology groups on iss

Citi's U.S. Consumer Cards (USCC) business is one of the largest card issuers in the United States, serving millions of customers across a broad portfolio of branded, co-brand, and retail services card products. We are seeking to hire a VP Rewards Reengineering - Strategy and Analytics position to be part of the USCC Pricing and Rewards Reengineering team. The VP Rewards Reengineering - Strategy and Analytics position will report to Rewards Reengineering Analytics Lead and will be responsible for developing Rewards strategies grounded in data, customer, and operational insights. This individual will leverage financial analysis to enhance portfolio profitability through many rewards strategic work, balancing customer experience and ensuring regulatory compliance. This role will partner across multiple teams, including Product, Finance, Risk, Legal, Compliance, Technology and Operations to drive Rewards strategies for USCC. Key Responsibilities: Develop comprehensive Rewards strategy recommendations based on in-depth customer insights (both quantitative and qualitative), sound financial impact forecasting and thorough understanding of competitive landscape and regulatory environment Evaluate new initiatives by developing financial sizings, weighing risk / reward tradeoffs, assessing customer impact, and various other key factors Retrieve data and conduct data driven analytics using various analytical tools, software, and techniques Develop robust forecasting and tracking capabilities, and ensure robust quality control in Rewards processes Understand regulatory implications associated with Rewards policy and develop mitigation / opportunity strategies Communicate clearly and effectively to business partners and senior leaders Candidate Qualifications 6+

The Loan Processing Manager provides leadership and direction to a medium-sized team of employees. In-depth knowledge of all of the core functional areas of Fulfillment and key regulations as well as well versed in credit policy, collateral, legal & compliance. Plays a critical role in ensuring that business controls are adhered to thereby mitigating risk to the company. The role is critical in managing teams and pipeline to ensure adherence internal and external client experience for optimal client experience. Responsibilities: Direct responsibility for a team of loan processing specialists who will perform overall client relationship management including reviewing the loan to ensure credit conditions are met and assisting clients through the balance of the process. Management duties include performance evaluation, compensation, hiring, disciplinary actions as well as direction of daily tasks and responsibilities. Guides the team to meet production goals while ensuring the level of expected service, quality and integrity of the loans are maintained. Takes ownership of MCAs, CAPS and Action Plans for Processing area and frequently presenting progress, challenges and performance results of the team, the channel or processing team to peers, senior leaders and partners in various forums. Influence decisions through advice, counsel, facilitating services to other or through joint accountability for volume, quality and timeliness of end results. Assists processors with complex transactions by providing experience, knowledge and resources in order to guide the processor through the correct steps, questions that arise and approvals needed. Added complexity could be the result of self-employed borrower or unique income sources, Condo/Coop requirements, Government and Investor requirements, market nuances, et al. Assists processors with escalated client complaints and resolutio

About the Team OpenAI Finance helps ensure the organization is set up for success in pursuit of its mission of ensuring that artificial general intelligence benefits all of humanity. Within Finance, the Revenue Accounting, Technical team partners with Product, Strategic Partnerships, Business Development, Growth, Legal, Deal Desk, GTM, Strategic Finance, Revenue Accounting, and Finance Systems to enable scalable, operationally sound monetization. We advise on commercial and contract design, establish clear accounting positions under ASC 606, and translate those conclusions into repeatable processes, systems, controls, and reporting. About the Role We’re looking for a Manager of Revenue Accounting, Technical to drive the end-to-end technical revenue and operational workstream for OpenAI’s strategic commercial deals—from early structuring and deal-desk review through contracting, launch, and ongoing governance. Reporting to the Head of Revenue Accounting, Technical, you will serve as a key revenue advisor for complex and non-standard strategic deals, translating commercial objectives into revenue models that are economically sound, accounting-compliant, and operationally executable. You will partner with senior team members on the most novel or high-risk matters across strategic collaborations, cloud marketplaces, platform and distribution deals, licensing and revenue-share models, joint go-to-market initiatives, research collaborations, and other emerging commercial structures. You will engage from the earliest stages of a deal to shape economics, pricing, commercial terms, contract language, and product design; define the supporting data, billing, settlement, reporting, systems, controls, and revenue-recognition model; and drive cross-functional readiness through launch. After launch, you will help govern amendments, monitor whether the model is operating as intended, resolve execution issues, and evolve the approach as the partnership or business model changes. Thi