Senior Contracts Manager Jobs

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re looking for a senior commercial counsel who thrives on deal-making and loves turning legal complexity into business clarity. In this role, you’ll be the trusted legal partner to our sales and procurement functions, reporting to our head of commercial legal. You’ll be drafting and negotiating SaaS agreements that power our growth and keep our partnerships strong. If you’re energized by fast-paced negotiations with large enterprise companies, curious about cutting-edge technology, and excited to join a small-but-mighty team that values creativity and collaboration (all with a sense of humor and low ego) then, this may be the role for you. Come help us redefine what it means to be an in-house legal team - and have fun doing it. 🦸🏻‍♀️ What you’ll do Review and negotiate inbound and outbound commercial contracts, including inbound and outbound SaaS licensing agreements, strategic partnership agreements, data processing agreements and other important contract

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI. 📐 About the role We’re looking for a Senior commercial counsel who thrives on deal-making and loves turning legal complexity into business clarity. In this role, you’ll be the trusted legal partner to our sales and procurement functions, reporting to our Head of Commercial Legal. You’ll be drafting and negotiating SaaS agreements that power our growth and keep our partnerships strong. If you’re energized by fast-paced negotiations with large enterprise companies, curious about cutting-edge technology, and excited to join a small-but-mighty team that values creativity and collaboration (all with a sense of humor and low ego) then, this may be the role for you. Come help us redefine what it means to be an in-house legal team - and have fun doing it. 🦸🏻‍♀️ What you’ll do Review and negotiate inbound and outbound commercial contracts, including inbound and outbound SaaS licensing agreements, strategic partnership agreements, data processing agreements and other important contracts with ou

The Opportunity Jumio is looking for a Senior Customer Success Manager to own a portfolio of enterprise and mid-market accounts across APAC. This is not a relationship management role — it is a value consulting role. You will be expected to understand your customers’ business deeply, make the value Jumio delivers visible and quantifiable, and act as the connective tissue between the value that was promised during the sale and the value the customer actually achieves. You will work closely with Account Managers on renewal and expansion, with Onboarding and Implementation Managers during the critical customer onboarding and adoption stages, and with Product and Support to close the loop on customer feedback. You will be a named owner of customer health — accountable for knowing which accounts are at risk, why, and what you are doing about it. This role is well-suited to someone who is commercially aware, data-fluent, and energized by the complexity of enterprise customer relationships. You will be joining at a moment of intentional transformation — there is significant opportunity to shape how Jumio’s CS motion operates going forward. What You’ll Own Customer Health & Retention Own the health of a portfolio of APAC enterprise and mid-market accounts — you are accountable for knowing which are green, yellow, or red and why Monitor customer health signals continuously: product utilization, support ticket trends, NPS, executive engagement, and contract consumption pace Identify early warning signs of dissatisfaction or disengagement before they surface as churn risk — act on health score drops immediately, don’t wait for the customer to raise the issue Own escalation when product gaps or recurring issues are impacting customer outcomes — and close the feedback loop by communicating back to the customer what Jumio is doing Ensure open support issues are resolved to the customer’s satisfaction and that unresolved issues never reach a renewal conversation Value R

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We are seeking an experienced and motivated Senior Corporate Paralegal to join the PagerDuty legal team. In this role, you will play a critical part in supporting our public company legal operations, securities filings, corporate governance, and board administration, among other responsibilities. The ideal candidate thrives in a fast-paced environment, possesses deep knowledge of SEC regulations, and demonstrates exceptional organizational and communication skills, all while being able to work autonomously. This is a full-time, non-exempt (hourly) role. Please note: This role explicitly does not involve contracts or contract administration. The role will report directly to the VP, Deputy General Counsel and Corporate Secretary. Key Responsibilities: SEC Compliance & Public Company Reporting Securities Filings: Assist with the preparation, review, and EDGAR filing of periodic SEC reports, including Forms 10-K, 10-Q, 8-K, and quarterly/annual proxy statements. Section 16 Filings: Draft, file, and track Section 16 reports (Forms 3, 4, and 5) for officers and directors; maintain equi

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. We are seeking an experienced and motivated Senior Corporate Paralegal to join the PagerDuty legal team. In this role, you will play a critical part in supporting our public company legal operations, securities filings, corporate governance, and board administration, among other responsibilities. The ideal candidate thrives in a fast-paced environment, possesses deep knowledge of SEC regulations, and demonstrates exceptional organizational and communication skills, all while being able to work autonomously. This is a full-time, non-exempt (hourly) role. Please note: This role explicitly does not involve contracts or contract administration. The role will report directly to the VP, Deputy General Counsel and Corporate Secretary. Key Responsibilities: SEC Compliance & Public Company Reporting Securities Filings: Assist with the preparation, review, and EDGAR filing of periodic SEC reports, including Forms 10-K, 10-Q, 8-K, and quarterly/annual proxy statements. Section 16 Filings: Draft, file, and track Section 16 reports (Forms 3, 4, and 5) for officers and directors; maintain equi

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. This role will be a key player in planning our monthly, daily, and hourly staffing levels and ensure we’re providing our customers with best-in-class service with up to date hiring plans. This role will play a vital part in improving forecast accuracy, reporting, and planning around floor staff utilization and efficiency. You’re excited about this opportunity because you will… Build and maintain support capacity plan models at a monthly, weekly, and interval level for a large, 24/7/365 organization. Forecast incoming contacts based on Delivery volume, Mx and Dx onboarding. Analysis on historical data to provide insights that improve support operations. Guide Short-Term staffing adjustments to address current staffing gaps. Work with our operations team to track how our staffing is being implemented and optimized. Make proactive and corrected improvements. Partner with Real Time Analysts for

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. This role will be a key player in planning our monthly, daily, and hourly staffing levels and ensure we’re providing our customers with best-in-class service with up to date hiring plans. This role will play a vital part in improving forecast accuracy, reporting, and planning around floor staff utilization and efficiency. You’re excited about this opportunity because you will… Build and maintain support capacity plan models at a monthly, weekly, and interval level for a large, 24/7/365 organization. Forecast incoming contacts based on Delivery volume, Mx and Dx onboarding. Analysis on historical data to provide insights that improve support operations. Guide Short-Term staffing adjustments to address current staffing gaps. Work with our operations team to track how our staffing is being implemented and optimized. Make proactive and corrected improvements. Partner with Real Time Analysts for

About the Team The GSIO Workforce Management Planning Team consists of our Senior Manager, 3 Workforce Managers, multiple Workforce Planners/Schedulers and RTAs. Enjoy a comfortable team-oriented environment where things are always happening at a rapid pace and you can prioritize and organize tasks simultaneously. Manage outcomes and be empowered to make the decisions to lead to those outcomes. Be focused on quality, output-motivated, an extreme achiever who is progressive, and always pushing yourself to be 1% better each day! About the Role As one of DoorDash’s core operations teams, Support Ops is tasked with ensuring that when there are bumps in the last mile there’s always someone there to help make things right. Our team designs, manages and operates DoorDash’s massive and growing global network of support centers, with the ultimate goal of delivering a world-class customer experience every time. As part of DoorDash’s Support Operations Team, we’re looking for an experienced Workforce Planner to help develop and scale our support lines of businesses in the Mexico City area. This role will be a key player in planning our monthly, daily, and hourly staffing levels and ensure we’re providing our customers with best-in-class service with up to date hiring plans. This role will play a vital part in improving forecast accuracy, reporting, and planning around floor staff utilization and efficiency. You’re excited about this opportunity because you will… Build and maintain support capacity plan models at a monthly, weekly, and interval level for a large, 24/7/365 organization. Forecast incoming contacts based on Delivery volume, Mx and Dx onboarding. Analysis on historical data to provide insights that improve support operations. Guide Short-Term staffing adjustments to address current staffing gaps. Work with our operations team to track how our staffing is being implemented and optimized. Make proactive and corrected improvements. Partner with Real Time Analysts for

As a Senior Deal Desk Analyst, you will work cross-functionally with our Sales Operations, Billing, Contracts and Legal teams to provide quoting and deal structuring support to the Global Sales Team. This will be a growth position as Datadog’s business continues to expand. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them What You’ll Do: Develop in-depth knowledge of Datadog’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams Be a creative problem solver who finds a way to meet customers’ needs while adhering to Datadog’s selling policies Solve customer satisfaction issues following execution of the deal Actively negotiate deals directly with the customer as needed Work cross functionally across various stakeholder groups including legal, contracts, sales operations, order management, revenue, finance and product management Function as point of contact and subject matter expert for Sales on deal pricing matters Drive adherence to internal controls, protocols and business rules Who You Are: Experienced in 4+ years of Deal Desk experience Confident in deal structuring/quoting complex SaaS transactions for a fast-growing global company Knowledgeable of revenue recognition principles Comfortable representing the company to customers in negotiations and resolving customer satisfaction issues Strong in your attention to detail and communication skills Able to work independently and multi-task in fast paced, high pressure environment Data-driven with strong quantitative skills Analytical with the ability to approach a problem from multiple perspectives Bonus Points: Experience with Salesforce and CPQ Advance level with MS Excel or similar. Datadog values people from all walks of l

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Host Pricing & Settings team builds the platform and tools that help hosts run their business — with pricing strategies informed by market intelligence, comparable listings, and demand signals. We partner with Search, Listings, Tax, and Payments to ensure our guidance is accurate, timely, and trusted. Behind every pricing recommendation is a sophisticated ML system undergoing a fundamental rearchitecture. Our north star: a serving infrastructure where training, inference, and evaluation are consistent by design — features from a centralized store, model composition in one place, and backfills available on demand so data scientists and MLEs can evaluate candidates in days, not weeks. The Difference You Will Make: As a senior technical individual contributor, you will own the technical strategy for the full Modeling → ML Serving → API interface across the Host Pricing org. Although you will be at one of our highest levels of seniority, all individual contributors at Airbnb are Software Engineers — you are expected to be hands-on and contribute code. Define the architecture and contracts governing how models move from development to production — feature store design, model schema management, online/offline inference consistency, and multi-version support. Lead the buildout of a unified serving stack that eliminates per-model one-off implementations and gives data scientists a turnkey path from training to production. Architect backfill and evaluation infrastructure so the modeling team can simulate production inference over historical data in days, not weeks. Establish do

Senior Ground-based Midcourse Defense (GMD) Maintenance Operations Center (GMOC) Controller Company: Boeing Aerospace Operations Boeing Global Services (BGS) is seeking a Senior Ground-based Midcourse Defense (GMD) Maintenance Operations Center (GMOC) Controller located at the Missile Defense Integration and Operation Center (MDIOC) at Schriever Space Force Base, Colorado. Must be willing to work variable shifts, including weekends and overtime. Some positions may also be rotating shifts. You are applying for a Field Operations position where our employees must be willing and able (potentially short notice) to travel to a variety of locations (domestic and/or international) to meet our customers’ unique requirements. Field Operations employees may be required to relocate to another Field Operations location based on customer and/or management requirements. Specific contracts supported by Field Operations could require employees to perform a deployment to a US DOD contingency operation. Employees associated with these specific contracts must be able to pass military contractor health standards for deployment. Position Responsibilities: The position frequently uses and applies operational concept analysis standards, principles, theories, concepts, and techniques Crew Lead that research, analyze, and compile complex technical data for the GMD program in the operational and test environments to optimize effectiveness over the program lifecycle Maintain configuration control of the GMD System 24/7/365 days a year supporting the Missile Defense Agency and warfighter community Perform asset management functio

Opportunity Overview: We are seeking a proactive and detail-oriented Senior Executive - Procurement & Vendor Management to oversee the smooth day-to-day functioning of our office. This role will be responsible for procurement request details gathering and confirmation, market research on requested items, sourcing and evaluation of vendors, Negotiations, Terms and conditions validation, vendor management and coordination. The ideal candidate will be highly organized, resourceful, and comfortable working in a fast-paced environment with minimal supervision. What you’ll do: Manage the complete procurement cycle, including purchase requisitions, RFQs, quotations, purchase orders, and delivery follow-ups. Identify, evaluate, onboard, and maintain relationships with reliable vendors and suppliers. Obtain and compare vendor quotations based on price, quality, delivery timelines, and commercial terms. Negotiate pricing, payment terms, contracts, and service-level agreements with vendors. Monitor vendor performance, including quality, delivery, responsiveness, and adherence to agreed terms. Maintain an updated vendor database, contracts, pricing information, and procurement records. Coordinate with internal departments to understand procurement requirements and ensure timely availability of materials/services. Prepare and Track purchase orders, deliveries, invoices, and payment status in coordination with Finance and Accounts. Resolve vendor-related issues, including delivery delays, quality concerns, pricing discrepancies, and invoice disputes. Support vendor audits, compliance checks, and periodic supplier performance reviews. Identify cost-saving opportunities and alternative suppliers. Ensure procurement activities comply with company policies, approval processes, and applicable regulations. Prepare procurement reports, vendor performance reports, cost analyses, and management dashboards. Maintain proper documentation and records for audit and compliance purpos

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Marketing Technology Specialist plays a critical role in keeping Box's marketing engine running with precision and efficiency. You will sit at the intersection of marketing, sales, and analytics — ensuring that campaigns are set up correctly, data flows cleanly, and performance insights reach the right teams at the right time. This is a role for someone who thrives on building reliable systems, solving operational puzzles, and continuously improving the technology and processes that power marketing at scale. You will join a collaborative team that values accuracy, curiosity, and a bias toward action. Whether you're troubleshooting a workflow, building a dashboard, or documenting a new best practice, your work will have a direct impact

WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Marketing Technology Specialist plays a critical role in keeping Box's marketing engine running with precision and efficiency. You will sit at the intersection of marketing, sales, and analytics — ensuring that campaigns are set up correctly, data flows cleanly, and performance insights reach the right teams at the right time. This is a role for someone who thrives on building reliable systems, solving operational puzzles, and continuously improving the technology and processes that power marketing at scale. You will join a collaborative team that values accuracy, curiosity, and a bias toward action. Whether you're troubleshooting a workflow, building a dashboard, or documenting a new best practice, your work will have a direct impact

At Franklin Templeton, we believe success is built through powerful partnerships. As a forward thinking asset manager, we build dynamic relationships with clients, understand their goals, and navigate complex markets together. We leverage cutting edge strategies and deep insights to unlock opportunities for long term wealth creation. Our talented, global teams bring expertise that is both broad and unique. From our welcoming, inclusive, and supportive culture to our globally diverse business, we offer opportunities not only to help you reach your potential, but also to contribute to our clients’ success. Senior Administrative Assistant We are looking for a Senior Administrative Assistant to join the Franklin Templeton Crypto team. The role will be based in New York City. In this role, you will provide support to leaders in multiple functions across the team as well as partner with other members to support the broader Franklin Crypto organization. What are the ongoing responsibilities of a Senior Administrative Assistant? Provide administrative support to executives; responsibilities include calendar maintenance, meeting coordination, staff relocations, phone coverage, ordering office supplies, email correspondence, incoming/outgoing mail, filing, and scanning. Manage day-to-day communication between executives and company staff or outside business clients and contacts. Coordinate complex domestic and international travel plans. Assist with creation of travel binder, including agenda details and subsequent expense report submission process. Ensure that department invoices and expense reports are processed timely and accurately. Take and maintain meeting