Senior Customer Engineer Jobs

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! About the Team The NR Lens team builds New Relic's Federated Data Platform — a distributed SQL query engine that lets customers connect external data sources (Snowflake, PostgreSQL, Google Sheets, AWS CloudWatch) and query them directly from New Relic. You'll work on the distributed query execution layer, connector architecture, and API gateway that powers cross-source JOINs and unified analytics across customer data stores. What You'll Do Design, build, and maintain cloud-native Java microservices in the NR Lens query path: SQL Gateway, Query Gateway, and data source connector plugins Develop and harden JDBC connector integrations — including connection lifecycle management, credential handling, query pushdown optimization, and security validation Improve query reliability and performance across a multi-tenant distributed SQL deployment serving 50+ customers Build and operate services on AWS (EKS, IAM/STS, S3) with infrastructure-as-code practices Implement

About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working, diagnose what’s not, and decide what to build next. Learn more at mixpanel.com . About The Role Data governance is one of the most critical challenges for Mixpanel's enterprise customers, and the AI era turns it into a foundational problem. Analytics and agents are only as trustworthy as the data beneath them. Poor data quality compounds: incorrect analyses spread as it becomes easier for anyone — or any agent — to query data, and the problem multiplies as customers scale into projects with high-cardinality events and fast-growing user bases. A data foundation that stays clean, consistent, and trusted is what sets Mixpanel apart. As a Senior Software Engineer on the Data Foundation team, you'll work across the stack to build high-impact features with extreme customer focus. You'll partner closely with engineers across the company, and with Design, Product, and GTM, to solve one of the hardest problems in analytics: keeping data clean, consistent, and trustworthy at scale. Curious what this looks like in practice? Read why data governance matters for AI-powered analytics on our blog. What You'll Do Build customer-facing features on our web application (React SPA) Collaborate closely with engineers and cross-functional partners across Product, Design, GTM, and beyond Take full ownership of projects — from shaping and delivery through iteration We're Looking For Someone Who Has Full-stack experience, with deep expertise in at least one of: Web application backends (Python, Django) High-volume APIs Search indexing A track record of leading projects end to end, not just executing tickets Comfort moving across the stack Bonus Points For Experience with data ingestion (Go) A data-driv

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Automation team builds human-to-system and system-to-system automations that reduce manual effort and friction across the business. We combine cloud-native services, agentic AI, and workflow orchestration to enable employees to interact with enterprise systems through intelligent, secure, and auditable automation. As a Senior Software Engineer I (Automation), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. This full-time position reports to the Sr. Director, Development and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Architect AI Agents: Take a leading role in designing Agentic Workflows using AWS Step Functions and Bedrock Agents that reason

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Finance Systems team engineers and operates the platforms that support financial operations, including ERP, procurement, billing, and compliance. We work across configuration, extensibility, and integration to ensure systems are scalable, auditable, and resilient, treating code, configurations, and controls with the same rigor as software. As a Senior Software Engineer I (Finance Systems), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. You will report into a Manager, Enterprise Systems, and can be based in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Systems Architecture & Optimization: Engineer and lead the end-to-end lifecycle—analysis, prioritization, and tec

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Senior Systems Engineer Available Locations Austin Atlanta Denver Seattle About the Role This is a hands-on software engineering role on the Cloudflare One Appliance team. You will shape and build the Linux-based edge runtime and distributed control plane that connect customer sites to Cloudflare. As a Senior Systems Engineer, you will work across low-level systems, distributed services, and API design while providing technical leadership for majo

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. About the Role Cloudflare runs one of the world's largest networks, and every API call that configures it, from any customer, integration, or internal service, starts by proving who is calling and what they're allowed to do. The IAM team owns the authentication and authorization systems behind that: the identity layer of the Control Plane operating at global scale. Our surface spans things like login and SSO, OAuth and API tokens, account membersh

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX (Hybrid) About the role You'll design and build the core infrastructure that powers AI inference across Cloudflare's global network — real-time voice, frontier open LLMs, and customer-deployed models running on a heterogeneous fleet of GPUs and next-generation accelerators in hundreds of cities worldwide. Working alongside AI/ML engineers, hardware partners, and Cloudflare product teams, you'll solve hard prob

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX About the Role Cloudflare’s Emerging Technologies & Incubation team builds new products at the edge by combining Cloudflare’s network scale with rapid product incubation. This role is on the Workers Runtime team, which ships the runtime that executes customer code at the edge. You’ll improve performance, expand JavaScript and WebAssembly support, and help the runtime scale safely and efficiently. Responsib

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Bengaluru, India About the role We are looking for a talented Distributed Systems Engineer to join the Data Localization team. The team builds the infrastructure that enforces where customer data is stored, processed, and decrypted across one of the largest globally distributed edge networks in the world. The problem is not simply building fast, resilient distributed systems; it is building them with provable geographic bounda

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX About the Role Cloudflare’s Emerging Technologies & Incubation team builds new products at the edge by combining Cloudflare’s network scale with rapid product incubation. This role is on the Workers Runtime team, which ships the runtime that executes customer code at the edge. You’ll improve performance, expand JavaScript and WebAssembly support, and help the runtime scale safely and efficiently. Responsib

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. The Data Engineering team at Roblox plays a fundamental role in enabling the company's success by developing and maintaining highly leveraged Core Data Sets, frameworks, and tooling to support the growing demand for analytics. As a Senior Data Engineer, you will work to define the data ontology for all of Roblox, establish standard methodologies for data operations and lifecycle management, design and build analytics tooling and frameworks, and influence event instrumentation. Additionally, this role is highly multi-functional, requiring close collaboration with Data Science, Experimentation, and Machine Learning teams to understand customer requirements and analytics applications, as well as with Data Infrastructure and Storage teams to develop integrated solutions. Join us and be a part of a dynamic team driving innovation and growth at Roblox. This role will report to our Engineering Manager on the Data Engineering team. You Will: Partner with Data Science, Product, and Engineering to collect requirements to define the data ontology for all of Roblox Lead and mentor a growing team of Data Engineers to support Roblox's ever-evolving data needs Design, build, and maintain efficient an

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic accounts, content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this tool-belt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY Safety Data Infrastructure To pro-actively find bad actors and protect good users, Roblox needs to ingest enormous amounts of data and make it usable both to our automated detection systems and for human moderators and customer support agents doing investigations. The Safety Data Infrastructure team is addressing these needs w

Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. What You’ll Do: The Marketplace team, part of the Economy org, owns the platform and infrastructure that supports the Avatar customization and Avatar Marketplace within Roblox. As a Senior Engineer on our team, you will lead the work on building personalized and streamlined shopping experiences for over 100M users within Roblox. Beyond this scope, you will be involved with several additional areas also owned by subteams such as: Avatar Identity Scaling and Serving Avatars to tens of millions of users on the platform Building new Avatar customization features and continuously improving user experience Driving users and creators towards high-quality, high-fidelity Avatars that will shape Roblox’s look and feel going forward The systems above power the engine APIs that enable developers to monetize their games on Roblox, earning hundreds of millions of dollars per year, while processing billions of transactions. The ideal candidate is passionate about understanding customer needs, optimizing performance, and delivering exceptional user experiences. You Have: 3+ years of professional experience in software development Proficiency in one or more programming languages such as C#, Go,

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Engineering Manager, Voice Media. About the job We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team. You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale. Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance. This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology. Responsibilities In this role, you’ll: Lead a team of senior engineers developing Twilio's next-generation media processing stack &nbs