Senior Customer Solutions Architect Jobs

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why This Role? Ready to build AI agents that revolutionize enterprise security? The North Security team is looking for a Senior Software Engineer to create autonomous systems that handle the complex, critical tasks security practitioners face every day. Your Role: As a Senior Software Engineer focused on agentic security, you'll build intelligent systems that empower security teams. Your responsibilities will include: Build autonomous security agents that perform alert triage, secure code reviews, threat modeling, and vulnerability assessment Develop agent orchestration systems that help security practitioners automate repetitive security tasks Design and implement agent security controls to ensure our AI agents can safely interact with sensitive enterprise data Create the security infrastructure that allows agents to operate in high-trust environments with stringent deployment requirements Ship production-ready agent capabilities that run efficiently in resource-constrained environments Research and implement novel security patterns for AI agent systems, sometimes requiring custom solutions where standard libraries fall short C

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! As a Senior Security Engineer you will: Serve as trusted advisor to team’s leadership and partner teams by clearly articulating business risks associated with security issues Lead security operation functions – including vulnerability management, SAST, DAST, detection engineering, and incident response – in CI/CD and cloud-native production environments Integrate security into our applications throughout the software development lifecycle Collaborate with product and development teams, driving the success of larger projects to ensure that software is built and deployed securely without compromising agility and speed Driving and supporting bug bounty program, application security reviews and threat modeling, including code review and dynamic testing Assess and integrate security tools to automate and scale security processes, i.e: evaluate open-source vs vendor solutions Gather and analyze security metrics to address security issues with cross-team dependencies Be a problem solver who is empathetic to developer concerns and will employ constructive and flexible approach to building innovative solutions You may be a good fit if: 5

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? As a Member of Technical Staff in the Safety for Agents team, you will make a meaningful impact on the development of better, fairer, more trustworthy, and more secure Large Language Models (LLMs). Your primary focus will be on data generation, post-training algorithms, and evaluation methods to ensure Safety in the next generation of models that can access external resources and take actions in the world. You will work closely with other cross-functional machine learning teams and data annotation teams, and will also collaborate with product and policy teams. This role combines expertise in machine learning, ethical and responsible AI, experimental design, and data generation and management. It will require curiosity to tackle totally new scientific problems, engineering skills to implement the pieces we need to test solutions to these, and a desire to dive into messy data and results. You will be on a small team with a lot of autonomy and decision-making power, responsible for making the next generation of LLMs better for society as a whole. Please Note: The existing team work in offices in London, Edinburgh, Pa

Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Role Overview: As a Senior Research Engineer in our Safety team, you will play a key role in helping develop safer, more secure, and more reliable models. Your primary focus will be on building tools to enable easy data synthesis, analysis, and management, for complex combinations of real and synthetic data that is used in both model training and evaluation. You will own the cohesive vision of these tooling repositories. You will work closely with a team of research scientists and engineers to create tooling that enables tighter experimentation cycles, better data coverage of the real world, and more scientific rigour. You will have a lot of autonomy and need to be opinionated about what areas of the codebase need elegance and standards, and where that would be overengineering. You will be given high level experimental problems that need to be solved with efficient pipelines, and design and implement the solutions. Your data analysis will collaboratively feed into modelling decisions and experimentation. This role combines expertise in software engineering, statistics, and data science. If any of these topics sound interesting t

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Senior Operations Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end cust

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: The role of the Senior Operations Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone. This role is designed to build up Flexport’s operational footprint by both taking up ocean FCL shipments directly and exploring ways to enhance our local footprint and offers the chance to build. You will work cross-functionally to navigate ambiguous challenges and establish a world-class operating team. Being a Senior Operations Associate, you will be involved in both the daily operations as well as helping to expand the team. Tactical Responsibilities: As a supply chain talent, you are an expert in executing the end-to-end mo

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity: As a Sr. Air Freight Manager you are part of the core regional leadership team at Flexport overseeing the regional Air business of Flexport. You are a strategic thinker and a strong change leader able to set and implement the strategic roadmap. You excel at relationship building and can create strong partnerships internally and externally (carriers, customers) to support our strategy. You are a high energy, hands-on team leader able to lead and grow a team across multiple locations. You have a proven track record of driving profitable growth and deep experience managing P&Ls. You are a deep expert in the freight forwarding market and processes, able to guide your team on how to execute as well as interact with our software engineering team on building a best-in-class forwarding product. What You'll do Set and implement the strategy for air freight in your region. Set the financial targets (volume, revenue, net revenue, gross profit, etc…) working hand in hand with Sales, Finance and Regional Air leadership Develop the strategy and tactics to execute against your Annual Operating Plan (AOP). End-to-end ownership of country P&L in

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Senior Solutions Consultant If you have that special mix of DNA that makes an extraordinary Senior Solutions Consultant (SSC) – the blend of great business savvy and technical prowess – then we are a match made in heaven! As a key member of our New Relic Solutions Consulting (NRSC) team, you will be responsible for understanding a client’s business challenge and technical environment through deep levels of discovery and engagement. You will present technology solutions to solve these business challenges and build confidence in the New Relic platform capabilities through value alignment and clear differentiation. As the domain expert on New Relic you will help drive the ‘Technical Win’ in accounts by removing all technical objections in the sales cycle through your depth of technology skills and business acumen to provide clear business value. You will be responsible for driving revenue for our New Relic platform with the the support and partnership of Sales, Product Management and our executive team. This role requires a hands-on solution consultant who can go wide and deep on solution positioning, differentiation and value during sales cycles. What you'll do: You will be the Technical lead for New Relic prospects (new logos) and customers and own the technical strategic direction in the account through an advanced ability to develop, position and provide product-centric and value-centric solutions during sales cycles, while achieving quarterly and annual sales goals for an as

We’re looking for a visionary Product Manager to lead the Agents Experience team in San Francisco. In this role, you will define how humans and AI agents work together inside Asana and make collaborating with agents feel natural, trustworthy, and indispensable. You will join our Product Management team, which drives Asana's product strategy and works cross-functionally across Engineering, Design, Experience Research, Data Science, Sales, Support, and Marketing to deliver impactful solutions that help teams see the larger purpose behind their work. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Own the product vision and prioritized roadmap for the core agent experience that will define the modern Human + Agent workplace. Drive agent adoption by owning how teams discover, activate, and build lasting habits around AI agents, turning successful first experiences into durable, team-wide usage. Partner with design and user research to refine the core interactions for how users create, direct, review, and give feedback to agents in the flow of work. Lead discovery, pilots, and betas with enterprise customers to understand how organizations adopt agents, translating those insights into product strategy. Shape the experiences that let humans confidently delegate work to agents, including transparency, control, and feedback loops that build trust at every step. Define engagement metrics, instrument tracking, and iterate continuously on the product experience. About you 6+ years of product management experience, ideally focused on AI products, collaboration software, or enterprise workflows. Pr

Distributed Systems engineers at Datadog design, implement and run in production the foundational platforms powering our applications. Your data pipelines will ingest, store, analyze and query in real-time billions of events per second from companies all over the globe. The platforms are optimized for durability, high availability, low latency, internet-scale footprint and operability. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Build fault-tolerant, horizontally scalable solutions running in multi-tenant environments Write in Go, Java Rust or C++, amongst other languages Use Kafka, Redis, Cassandra, Elasticsearch and other open-source components Own meaningful parts of our service, have an impact, grow with the company Who You Are: 6+ years of experience You have a BS/MS/PhD in a scientific field or equivalent experience You have significant backend programming experience in one or more languages (Go, Java, Rust, C++) You have been exposed to working on problems (high durability / low latency /…) You can get down to the low-level when needed You care about simple designs and performance You want to work in a fast, high-growth startup environment that respects its engineers and customers You have demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output. Bonus: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products. This job is available in various departments within our company; to conform to US export control regulations, some of these roles may require candidates to be eligible for any required authorizations from the US government. Datadog values peo

Role Overview We’re looking for a Senior Product Designer with a passion for building platform features that impact UX at a massive scale. As a member of AAA, you’ll work across a breadth of problem spaces on deeply technical topics, such as governance, access, teams, identity, and multi-org UX. You’ll lead design for features that mediate how Datadog’s biggest customers use the platform and manage what their employees can see and do. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do AAA is a highly technical product environment, where designers strive to understand the technical workflows, constraints and opportunities within this domain. As you develop subject matter expertise, you’ll use your influence as a Senior designer to drive the roadmap and vision. Day-to-day, you’ll work closely with your PM and engineering partners to understand customers’ pain points, explore solutions, and build UI that ships. Prototyping in code creates the opportunity to share high-fidelity ideas at early stages, even if the design itself is low-fidelity. Tight feedback loops let your team iterate quickly, building towards an ideal vision for the best possible experience while you ship incremental steps towards that goal. In addition to making the work, you will also share your work with stakeholders at varying levels of seniority, all the way up to executive leadership level. Your crisp context setting and clear description of your solution will help people understand your choices and sell them on your proposal. Your work will up-level the quality bar for what an admin experience can look like. While you’ll leverage Datadog’s design system where it makes sense, you won’t let it prevent broad exploration of different design patterns in the service of finding the optimal solu

The Atlas API Experience (APIx) teams are part of MongoDB Atlas Data Services, a diverse group of individuals who develop the capabilities to run MongoDB globally (see MongoDB Atlas ). Our software and services allow users to deploy fault-tolerant, scalable, globally distributed MongoDB clusters in minutes. APIx’s mission is to create delightful experiences that bring developers along on the journey from eager beginner to sophisticated MongoDB expert! As part of our team in APIx, you will be responsible for improving & extending our API platform & downstream tooling, such as the Atlas CLI . Our mission is to help Atlas customers automate their workloads easily through APIs & support internal teams contributing to the API. We are looking for passionate, intrinsically-motivated software engineers who lead by example, raise the bar for those around them, and want to make a broad impact. No prior experience with MongoDB technologies is required! During interviews, you will meet most of our team and have the opportunity to ask questions about working at MongoDB. We pride ourselves on our team's culture and on being an inclusive and collaborative group that Builds Together . This role can be based in our Dublin office or remotely within Ireland. What will you do? Propose, design, implement and support product features for the MongoDB Atlas API Platform & MongoDB Atlas DevTools, such as AtlasCLI Build tooling that enables MongoDB users and developers to succeed, using programming languages such as Java, Go, Python & Javascript/Typescript Design and develop software integration components utilizing MongoDB’s technology (i.e. database, mobile, search, etc.) in larger contexts and integrate into partner frameworks or solutions Mentor and provide technical guidance to other engineers through code and design reviews, pairing, and knowledge sharing Lead sophisticated projects end to end, breaking large efforts into incrementally shippable deliverables Investi

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s AI Productivity team builds AI-powered platforms and tools that help our engineers and operators move faster, reduce toil, and deliver higher-quality experiences for customers, shoppers, retailers, and brand partners. As a Senior Software Engineer on this team, you will design, build, and operate production systems that bring large language models and intelligent automation into everyday workflows across Instacart. You’ll partner closely with product, developer platform, ML platform, security, and data teams to ship reliable, secure, and measurable solutions that improve developer velocity and operational efficiency. You’ll join a collaborative group of approximately 10 engineers who value ownership, iteration, and pragmatic problem solving. If you enjoy rolling up your sleeves, navigating ambiguity, and turning cutting-edge AI into real, scala

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Are you ready to take your development skills to the next level? We’re looking for a Senior Software Engineer to join our Ads team. You’ll play a critical role in the evolution of our Ads suite and help build world-class reporting solutions across various platforms, ensuring that advertisers and retailers receive timely, accurate, and actionable data insights. By working closely with Product Designers, Product Managers, Data Scientists, Machine Learning Engineers, and other cross-functional partners, you’ll contribute to the advancement of our Ads suite and guarantee a seamless flow of data to our users. The Instacart Ads team is at the forefront of refining our Ads products and supporting infrastructure, so your work will directly enhance our capability to process petabyte-scale data and deliver reports essential for billing, strategic decision-making, an

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake is looking for a Senior Solution Engineer already based in or commutable to Zurich to solve our Swiss customers' most complex challenges. In this role you will work directly with the account sales team and channel partners to understand the needs of our customers, strategize on how to best support them in their evaluation and ultimately help our customers choose Snowflake as their solution. As a Snowflake Solution Engineer you share our passion for solving complex data challenges and helping organizations to get the most out of their data assets. Our technical landscape is ever evolving and you are keen to learn new skills and put them into practice on real world challenges. You are able to translate features and functions into solutions that solve business problems, in conversations with technical or business teams, with end users or executives. In this role you will get to: Present Snowflake’s technology and vision to executives and technical contributors at prospects and customers Work hands-on with prospects and customers to demonstrate and communicate the value of Snowflake technology throughout the sales cycle, from demo to proof of concept to design and implementation Create and develop technical champions in your accounts to drive deals and achieve a techn