Senior Customer Solutions Engineer Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's Business Systems team enables our go-to-market, finance, and operational functions by building and scaling the systems that power the business. As we continue to grow, we're looking for a Director of Business Systems to lead four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC. In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery. This is a full-time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations Define and operationalize the team's AI strat

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Software Platform team accelerates developer velocity and increases system reliability by building the foundational platforms and tools that power Robinhood engineering. Within this group, the Kubernetes Compute team focuses on building and operating a highly available, scalable Kubernetes-powered container platform. We ensure that our infrastructure seamlessly supports reliable application deployments, integrates core platform capabilities, and enables multi-region scalability. We are expanding our core container systems to support our next phase of technical growth! As a Software Developer, you will focus on building, maintaining, and scaling our container provisioning platforms. Working alongside senior engineers, you will write code to improve our infrastructure capabilities and actively participate in our technical transition to Amazon EKS. In this role, you will collaborate with teams across the organization to ensure robust platform integrations for everyday application needs like security and networking. Your efforts will directly improve system visibility, automation, and reliability across the platform. This role is based in our Toronto office(s), with in-perso

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our team builds industry-changing financial products at national scale, in partnership with the U.S. Government, to expand financial access for millions of Americans. The team launched its hallmark product, Trump Accounts, which debuted as the #3 app in the App Store and #1 in Finance. We have an exciting year ahead growing that product while expanding into new verticals, delivering simple, trusted, and impactful financial experiences to a massive audience. We're an ambitious, collaborative team of builders who love solving complex problems together, partnering closely with product, engineering, legal, and operations to ship work that meets a very high bar. As a Staff Product Designer on this team, you will lead design for new zero-to-one product experiences from early concept through national launch, shaping how millions of Americans interact with an entirely new category of financial product. This role is for someone who obsesses over the details others miss. You'll set the visual and interaction bar for products that ship to a massive, high-visibility audience, where craft quality is inseparable from trust. You'll work closely with senior leadership, engineers, researcher

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Technical Recruiting team partners with Engineering, Security, Data, and other technical orgs to build the teams behind Robinhood’s products and infrastructure. We work closely with hiring leaders to plan hiring, build strong pipelines, and deliver a high-quality, consistent candidate experience. We care about clear communication, strong partnerships, and continuously improving how we hire. As a Technical Recruiter, you’ll own full-cycle recruiting across a range of technical roles. You’ll partner with hiring managers and senior leaders in Engineering to define what great looks like, develop effective sourcing strategies, and drive consistent pipeline activity. You’ll collaborate closely with peers to share insights, improve workflows, and keep hiring moving efficiently. Th

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Manager of Compliance Testing and Assurance on the Compliance Testing and Assurance team, you'll help build and run the independent oversight program that tests whether Coinbase's compliance controls are designed and operating effectively across US and international entities. This team plans and executes testing and monitoring activities enterprise-wide, partnering with Compliance, Legal, Risk, Internal Audit, and business functions to strengthen Coinbase's compliance framework. You'll own the execution of risk-based testing cycles, deliver clear reporting to senior leadership, and drive continuous improvement of CTA methodologies and governance. What you’ll do: Own the end-to-end execution of assigned CTA activities, from planning and fieldwork through reporting and issue remediation, escalating findings as needed. Build and enhance enterprise-wide CTA program methodologies, governance documents, and testing frameworks in partnership with the Head of CTA. Drive the development of the risk-based annual CTA plan in collaboration with Compliance staff across International, Institutional, Product, Tools, and AML/CFT teams. Deliver periodic reporting on CTA plan progress, testing results, root cause analyses, and remediation status to senior compliance leadership. Lead issue tracking and remediation validation, ensuring issue owners implement corrective action

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As an Employee Relations Business Partner, you will play a critical supporting role on the Employee Relations team. You’ll assist with the day-to-day employee relations operations, ensuring we maintain a fair, compliant, and supportive workplace. This is a great opportunity for someone early in their HR career to learn the foundations of employee relations and contribute substantially across multiple areas. This role is based in our Chicago, IL and Westlake, TX offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Align employee relations (ER) policies with legal requirements and company values Assist with tracking feedback, conducting research, compiling data, and coordinating updates with internal stakeholders. Support cross-functional partners by preparing resources, scheduling meetings, and tracking follow-ups Assist in ER investigations and observe interviews under the guidance of senior ER team members Collabo

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Credit Risk Analyst to join the Counterparty and Credit Risk team within Financial & Operational Risk. This team manages credit exposure across Coinbase's global institutional client base, underwriting counterparties and delivering lending solutions in a fast-evolving digital asset market. You'll own credit analysis for complex counterparties, recommend risk-based limits, and monitor portfolio exposures that directly inform how Coinbase scales its institutional products. This role is based in the United States or United Kingdom. What you'll do: Own diligence and underwriting of institutional counterparties including hedge funds, asset managers, private equity, and venture capital firms. Recommend internal credit ratings and risk-based limits, preparing written analysis that substantiates each assessment for senior leadership review. Monitor portfolio exposures, conduct periodic surveillance of trading partners, and clearly communicate concentration trends and settlement risks to leadership. Analyze asset volatility and liquidity risks on a per-asset and portfolio basis to inform limit-setting and capital planning. Negotiate industry documentation (e.g., PBAs, MLAs, and ACAs) and collaborate with business development, operations, legal, and product teams to resolve complex client or product challenges. Required Skills and Experience: 1-3 years of ha

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase Canada is seeking a Head of Finance, Canada to join our Global Financial and Regulatory Reporting team within the Accounting organization. Reporting to the Director of Reporting and Technical Policy, you'll serve as the org-level leader and primary Finance authority for Coinbase Canada's financial and regulatory reporting obligations, including Form 31-103F1, CIRO Form 1, and all OSC/CIRO submissions. You'll define the target-state operating model, shape Coinbase's external regulatory posture with Canadian regulators, and scale the function through talent development, process architecture, and automation. What you'll do: Own the strategy and roadmap for Coinbase Canada's financial and regulatory reporting function, defining target-state operating models, data standards, and end-to-end processes for Form 31-103F1, CIRO Form 1, and all OSC/CIRO filings from data sourcing through submission Shape Coinbase's external posture with Canadian regulators (OSC, CIRO) by serving as the primary Finance representative in regulatory examinations, inquiries, and filings, including Board-level reporting and communication Set standards for the IFRS books of account, including parallel ledger maintenance, reconciliations, and adjustment documentation, ensuring controls and methodology are scalable and audit-ready Lead and influence senior management and executive stakeholders

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Group Product Manager on the Financial Engineering team within Platform , you'll define how Coinbase's finance infrastructure scales to support hundreds of billions of dollars in annual transaction volume. This team empowers every finance function at Coinbase to operate with precision, agility, and foresight, and you'll own the product strategy for finance transformation, automation, and AI-driven tooling. This is a high-visibility role with direct exposure to Coinbase's Chief Accounting Officer, and you'll lead a team of PMs to deliver mission-critical systems across accounting, treasury, and financial reporting. What you'll do: Own the product strategy and roadmap for finance transformation, including process automation, AI-driven insights, and system modernization, ensuring alignment with Finance leadership priorities and company-wide objectives. Lead and develop a team of product managers, setting the bar for product craft, stakeholder management, and technical depth across the Financial Engineering organization. Drive cross-functional execution of high-impact initiatives spanning reconciliation tooling, SOX-compliant change management for the financial reporting pipeline, new product finance onboarding, and self-serve tools for Accounting and Treasury. Partner directly with senior leaders in Finance, Product, and Engineering to prioritize a portfolio of ini

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As an Executive Recruiter, you won't just fill positions—you’ll directly shape Robinhood’s trajectory by attracting, engaging, and landing the visionary leaders who build our business! You will lead high-impact executive searches across a range of functions, partnering closely with senior leaders to translate business priorities into thoughtful talent strategies. You will also build long-term relationships with executive talent, develop market intelligence, and create pipelines that support both immediate hiring needs and future leadership and succession priorities. This is an opportunity to help evolve Robinhood’s executive recruiting capabilities, introduce scalable and innovative practices, and directly influence the strength of our leadership team. This role is based in our Chicago, IL, Menlo Park, CA, and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Partner with executives and hiring

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. As an Executive Sourcer, you play a critical role in identifying and engaging top-tier executive talent across functions. You will identify, engage, and build relationships with senior-level and executive talent across a range of business functions. You’ll partner closely with executive recruiters and leadership stakeholders to define talent profiles, conduct market research, and develop targeted sourcing strategies for leadership hiring initiatives. You will play a key role in shaping executive pipelines, delivering talent insights, and helping drive long-term succession and organizational planning efforts. This role offers the opportunity to work on high-impact searches while contributing to the evolution of executive sourcing practices and research capabilities across Robinhood! This role is based in our Chicago, IL, Menlo Park, CA, and New York, NY offices, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Buil

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. We are looking for an experienced and innovative attorney to join our regulatory and product counsel team as Assistant General Counsel, reporting to the Senior Director and Deputy General Counsel, Crypto at Robinhood. In this role, you’ll partner directly with our product and compliance teams on product launches and provide legal counsel to them on an ongoing basis. The successful candidate will be an engaged and resourceful self-starter, comfortable working in a fast-paced and dynamic environment, and excellent at building strong relationships. This is an exciting opportunity to join a growing company and add to our mission to democratize finance for all. This role is based in our Toronto office with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you’ll do Provide end-to-end counseling on a range of retail cryptocurrency products and services, collaborating with colleagues and cross-functional stakeholders across the company Respon

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Data Scientist on the Data Science team within the Platform group, you'll own pricing experimentation and strategy for Coinbase's Consumer & Business products. This team partners directly with Product, Engineering, and Design to turn deep analytical expertise into decisions that move the company's bottom line. You'll design and analyze pricing tests, build models that identify optimal strategies, and communicate findings to executives and cross-functional leaders. What you'll do: Own end-to-end pricing experimentation, from test design through analysis and recommendation Build and refine pricing models and evaluation frameworks that determine optimal pricing strategy across consumer products Partner with Product, Engineering, and Finance stakeholders to develop pricing vision, roadmap, and priorities Develop and maintain data pipelines and data models that power pricing analytics with production-grade craftsmanship Synthesize complex findings into clear, actionable recommendations and present them to senior leadership Required Skills and Experience: 8+ years of experience in data science with a focus on pricing experimentation, causal inference, and statistical modeling (PhD preferred, or Master's in Economics, Statistics, or related quantitative field) 5+ years directly leading pricing or experimentation workstreams, including designing A/B tests and

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Stablecoin team builds and operates Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their own branded, USDC-backed stablecoins on Coinbase's infrastructure. As a Software Engineer on this team within the Developer group, you'll build and extend the backend services and onchain contracts that power issuance, reserves, minting and burning, and rewards distribution for a fast-growing roster of partners. What you'll do: Build and extend smart contract functionality for minting, burning, and safeguarding custom stablecoin supply, working closely with senior engineers on design and security review. Implement backend services that power onboarding, issuance, reserve accounting, and rewards distribution. Collaborate with engineers, designers, and product managers to turn the stablecoin roadmap into shipped features every quarter. Develop reporting, monitoring, and internal tooling that improve reliability and operational excellence for the team. Write high-quality, well-tested code across both backend and smart contract surfaces. Required Skills and Experience: 2+ years of experience building and maintaining production backend services. Exposure to writing, testing, or deploying smart contracts (Solidity or similar EVM languages), or demonstrated ability to ramp quickly in new technical domains with mentorship. Comfort working within a service-o

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Financial Services & Loyalty (FSL) team is building the products that make Coinbase the best place to deposit, hold, and grow your money. As a Design Lead on the Financial Services & Loyalty team within the Consumer & Business group, you'll own design strategy and team leadership for the Loyalty pillar, including Coinbase One (CB1) membership, CB1 Card, and Advocacy. You'll drive the vision, quality bar, and execution for our most impactful consumer products! Lead design strategy and execution across Coinbase One membership, CB1 Card, and the broader Loyalty surface area, spanning multiple product and engineering pods Partner with senior Product and Engineering leads to shape roadmaps, drive alignment, and represent design in leadership forums Drive 0-to-1 strategic design work including membership evolution, retention mechanics, and rewards experiences Set and maintain a high quality bar across all Loyalty surfaces through structured review processes (design crits, DRRs, workbench sessions) Represent Loyalty design in exec-level reviews and cross-functional leadership syncs Required Skills and Experience: 8+ years of product design experience Proven track record leading design for subscription, loyalty, or membership products at scale (1M+ users) Experience partnering with senior product and engineering leaders to shape strategy, d