Senior Engineering Manager Terminal Jobs

We’re hiring a Sr. Customer Success Manager to turn new deployments into measurable outcomes for engineering teams using Coder. You guide customers from onboarding through renewal, clearing blockers, and aligning our platform to their goals. You lead rollouts, monitor health and usage, and keep stakeholders informed. You partner with Sales on expansions and renewals, and with Support and Product on issues and feedback. What you’ll do here Own onboarding and rollout plans for new customers; coordinate with Sales for a smooth, successful implementation of Coder’s platform Remove barriers to adoption so customers achieve their desired outcomes expediently Engage with customers to understand goals, challenges, and use cases, and provide tailored guidance and recommendations Identify expansion opportunities within existing accounts, and partner with Sales on upsell and cross‑sell motions Oversee renewals and forecasting, ensuring timely, successful commitments Serve as the primary point of contact for inquiries, issues, and escalations, and collaborate with Coder teams to resolve Monitor and report on customer health and usage Develop deep expertise in Coder’s products to provide global customer coverage What we’re looking for 3+ years in software/SaaS sales and/or customer success, with enterprise experience preferred Working knowledge of cloud infrastructure, DevOps, developer tools, coding agents, platform engineering, CI/CD, and the SDLC Hands-on experience with Salesforce and other industry-standard CS platforms History of building strong relationships across executive, business, and technical stakeholders Consistent internal advocacy for customers and the ability to provide actionable feedback for Product and cross‑functional teams Habit of staying current on industry trends, CS best practices, and the competitive landscape Startup experience High EQ with strong verbal communication and technical writing skills Self‑motivated with a creative and analytical approach

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Senior Technical Program Manager, Service Delivery Systems on the Global Customer Services (GCS) Strategy & Operations team. About the job We are looking for a hands-on technical builder to join the GCS Strategy & Operations organization. This role owns the technical foundation that powers how GCS delivers customer outcomes at scale — the intelligent automation, knowledge systems, and decision logic embedded in the service delivery workflows of our Technical Account Management, Professional Services, and Engagement Management teams. You'll design and build systems, including AI workflows that operate within the Customer Experience Operations (CXO) governance model and you'll be accountable to GCS business outcomes: resolution rates, revenue-per-headcount, product adoption and more. This role sits at the intersection of engineering and program management. You'll write code every week, but your success is me

As the Senior Product Manager for the Actions & Automations team, you will own the ecosystem that enables customers, partners, and Datadog teams to build, deploy, and operate AI agents on Datadog. You will drive the strategy and execution for the platform capabilities, developer experience, integrations, and extensibility model that make Datadog the best place to build agents that understand and act on production systems. Modern engineering organizations are entering a new era where software is not only monitored and operated by humans, but increasingly by AI-powered agents. As agentic workflows reshape how teams build, operate, secure, and troubleshoot systems, customers need a platform for creating specialized agents, connecting them to business and engineering systems, governing their behavior, and extending them to solve unique organizational problems. You will define and build the ecosystem that makes this possible. Agent Builder sits at the intersection of Datadog's products, AI capabilities, and ecosystem strategy. You will have the opportunity to work across the breadth of the Datadog platform, partner with teams throughout the company, and help establish Datadog as the foundation for operational AI. At Datadog, we place value in our office culture, the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define the vision, strategy, and roadmap for Datadog's Agent Builder platform and ecosystem. Own the core platform capabilities that enable customers and partners to create, customize, deploy, and manage AI agents. Drive the extensibility model for agents, including integrations, tools, actions, context sources, APIs, SDKs, and developer workflows. Shape how agents perform actions across Datadog products and third-party systems. Partner closely with AI, platform, infrastructure, and product tea

ABOUT THE ROLE Peloton is seeking an experienced Senior Product Manager to support strategy and execution for Personalized Guidance, the suite of Peloton IQ features that serve as the “brain” of our products to understand member’s wellness goals, create unique fitness paths for each member and offer feedback and motivation to achieve them. In this high-impact IC (Individual Contributor) role, you will create the vision for how we leverage user data and fitness expertise to provide personalized coaching to millions of Members across Connected Fitness devices and Apps. The ideal candidate will feel comfortable driving both product strategy and execution and is excited to navigate the changing landscape of AI technologies. They will report to the Director of Product Management and collaborate closely with cross-functional teams including Design, Engineering, Content and Marketing to deliver the most personalized digital wellness experience on the market. RESPONSIBILITIES Lead strategy and execution for key Personalized Guidance features, creating innovative product experiences that drive engagement and improve fitness outcomes. Partner with Content and Marketing to align content programming with product features that help current members get the most value from their membership and attract new subscribers. Work with Fitness Experts, User Research and Analytics to develop a deep understanding of both our Members and the fitness space to ensure the product roadmap is grounded in user needs and fitness science. Define and monitor success metrics and offer data-driven insights to inspire new features and experiments that increase engagement. Collaborate closely with other Software PMs to ensure a holistic connected experience across features and content types. Drive features to launch by translating product requirements into engineering requirements and testing criteria, performing User Acceptance Testing and designing experiments in collaboration with Engineering, P

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Senior Technical Program Manager (Planning – Payments Domain) Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Mastercard Network & Digital Payment Services team is looking for a Senior Technical Program Manager to own planning and delivery execution across our product and platform portfolio. You will run the planning function for the organization — roadmap, forecast, budget, headcount, and delivery commitments — across multiple concurrent programs. As Senior Technical Program Manager, you will work with product managers, tech leads, architects, and operations and engineering leaders to deliver complex programs. You will define roadmap deli

At Datadog, we're on a mission to build the best platform in the world for engineers to understand and scale their systems, applications, and teams. We operate at high scale, enabling seamless collaboration and problem-solving among Dev, Ops, and Security teams globally for tens of thousands of companies. Our engineering culture values pragmatism, honesty, and simplicity to solve hard problems the right way. Feature flags used to be simple on/off switches. That's changing fast. Flags are becoming a control plane: they're tied to observability, they drive rollout decisions, and AI agents build and run more of this work every day. Datadog is building the platform for that future, and we are now expanding our Feature Flagging & Experimentation product to pair flag decisions directly with observability signals and to modernize the flagging workflow for an SDLC increasingly run by agents. As a Senior Product Manager for Feature Flagging, you will own product strategy and drive execution across flags-plus-observability integration and agentic-era flagging workflows. You will set direction for a critical area of the roadmap, work closely with the observability, RUM, and APM teams, and report directly to the Director of Product leading this team. You'll be relied on to make sound, independent product judgment calls with limited oversight, bring engineering credibility to every decision, and drive B2B go-to-market strategy alongside sales. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. This role is based in New York City and works from our office 3 days a week to support that collaboration. What you will Do: Find every place where a flag decision and an observability signal should talk to each other - rollout gating, anomaly-triggered rollback, experiment diagnostics - and ship a roadmap that unlocks observability and experimentation differentiators in Datadog Feature Flags

We are seeking a highly technical and strategic Senior Developer Relations Manager to join our team, with a focus on engaging developer ecosystems across emerging technology domains. In this pivotal role, you will work directly with software solution providers, developers, and industry professionals to champion the adoption of NVIDIA’s advanced AI and computing platforms in the area of Agentic AI, Generative AI and Sovereign AI. The ideal candidate brings a blend of deep technical expertise combined with a passion for developer advocacy and a talent for communicating how NVIDIA technology can solve complex, real-world challenges. What you'll be doing: Develop and maintain deep technical expertise in Agentic AI, Generative AI and AI Models for multimodality data & models. Serve as the trusted technical advisor, problem solver, and champion for the developer ecosystem in Sovereign AI, with cross-functional partners to drive adoption of NVIDIA technologies. Accelerate critical workloads by demonstrating and integrating the NVIDIA software stack (tools, libraries, SDKs, NIMs, and blueprints) into partner products, platforms, and pipelines. Guide partners through onboarding and integration by providing technical resources—such as sample code, guides, and demo pipelines—to accelerate Sovereign AI-specific technology adoption and foster co-innovation of next-generation solutions. Map and monitor the developer ecosystem to identify growth opportunities, collaborating with engineering, product management, and marketing to inform roadmaps and optimize partner adoption strategies. Engage partner technical leaders to drive best-practice integrations and resolve technical challenges, using regular syncs to track adoption, surface new workflows, and channel critical field insights back to NVIDIA product teams. Deep understanding of Sovereign AI Technology and Use Cases enabling both governme

The way products get built is changing. Agents write a growing share of shipped interfaces, designers work in code, and a design system's output is bigger than a component library. At Datadog we're redefining ours for that world, and evolving how the product looks and feels at the same time. DRUIDS is the design system behind every Datadog surface, used daily by more than a hundred designers and thousands of engineers across thirty-plus products. You'll lead the team that owns it: designers and design engineers who set the system's direction, hold the quality bar for what ships, and build the tools that make designing in code the default way to work. The team partners closely with product designers, frontend engineers and PMs across the company. This is a hands-on leadership role in a technical, engineering-forward company. You'll be expected to have a point of view and defend it, to be the person the design org asks about quality, and to make the call when work isn't good enough yet. Much of what a design system should be right now hasn't been settled — here or anywhere else. If you're a designer who never stopped making things, and you'd rather decide what a system should be than maintain one that already exists, this is the role. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Lead the team and set its direction Decide what DRUIDS owns, what it ships, and what stays with product teams. Own where the system goes next. Have a view on what a design system should be, and argue for it. Turn direction into a roadmap, and work with partners on what gets built and when. Coach the designers and design engineers on your team, be clear about what each person owns, and hire as the team grows. Own craft and quality Own the craft and quality of components, patterns,

SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All employees are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates. ABOUT THE ROLE: Agencies decide what gets planned, pitched, and bought. This role exists to make X the default recommendation inside those rooms. You own the agency system and the commercial architecture for Global Brands across APAC. That means holding-company and regional leadership in Singapore and India — and, as a hiring requirement, the Business Directors, Client Directors, and Account Directors who write the plans and clear the buys. A C-suite network without working-level relationships is not sufficient for this role. You will structure commercial deals, navigate complex agency structures, and create the conditions for the sales tea to win more spend. This is a senior individual-contributor role. You will operate independently, set your own map, and be accountable for agency-sourced revenue influence and partnership quality. You will work as a peer with the Global Brand sales team — close partnership, distinct ownership. This role reports to the Head of Global Brands, APAC. RESPONSIBILITIES: Build and run the agency development plan for Global Brands across APAC — covering holding companies, regional hubs in Singapore and India, operating companies, and key independents. Develop strategic relationships at two levels, b

You will own the roadmap for a core part of Diligent’s governance, risk and compliance SaaS platform, shaping how senior leaders and boards collaborate, communicate and make decisions in a secure, modern way. You’ll turn customer problems and market insights into simple, impactful product experiences, and work closely with engineering, design, and go ‑ to ‑ market teams to bring them to life. In this Senior Product Manager role, you’ll spend your time deeply understanding customer needs, prioritising what truly moves the needle, and defining clear success metrics for everything you ship. You’ll lead a cross ‑ functional squad, manage the product backlog, and launch features that drive engagement, adoption and measurable outcomes for our customers across the Diligent Platform. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Own and continuously refine the product roadmap for your area, using customer insight, data and market trends to prioritise what to build next. Define and drive product strategy that aligns with Diligent’s vision for modern governance, connecting your roadmap to clear business and customer outcomes. Act as the voice of the customer: run discovery, validate problems and solutions, and translate insights into clear user stories and product requirements. Lead an agile, cross ‑ functional team (engineering, UX, product marketing, sales, customer success) to design, build and launch high ‑ quality SaaS features. Set goals, KPIs and success metrics for your product, track performance and user engagement, and iterate based on what the data and customers tell you. Tackle complex product and execution challenges by breaking down ambiguous problems, navigating trade ‑ offs, and making clear, data ‑ informed decisions. These are the essentials you’

Role Overview You are a senior product leader who wants to shape how AI transforms IT and cyber risk management at scale. In this role, you will own one of the most strategic product areas in a global GRC SaaS platform, defining how organisations identify, assess, and act on cyber risk — and how CISOs and boards get the clarity they need when it matters most. You will set and drive the product vision, roadmap, and outcomes for IT & Cyber Risk on a multi-solution platform used by enterprises worldwide. You will partner closely with engineering, design, data science, and senior leaders to build AI-native capabilities that automate risk detection, prioritisation, and reporting. Your work will have high executive visibility, real strategic weight, and direct impact on how customers manage governance, risk, and compliance. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead the end-to-end product strategy and roadmap for IT & Cyber Risk, aligning to company objectives and broader platform direction. Design and deliver AI-powered features (LLMs, agents, ML models) that automate risk identification, assessment, and reporting for enterprise security and risk teams. Partner with engineering, data science, and design to define technical approaches, ship high-quality releases across web, mobile, and API, and iterate using product analytics. Develop deep market and customer insight by engaging regularly with CISOs, security leaders, and risk managers, and turn those insights into clear product bets. Define, track, and communicate product KPIs, AI performance metrics, and north star outcomes to senior stakeholders, including business cases for major investments. Work cross-functionally with Sales, Customer Success, Professional Services, and Marketing to ensure successful launches and adoption of new IT & Cyber Risk capabilities. These are the essentials you’ll need to get an interview 7+ years of product management experience, includi

We're building a new product team in India to help shape how customers build, deploy, and operate AI applications on MongoDB. This is an early hire on a growing team—you'll join while the team is still taking shape, with the opportunity to have real impact from the start. You'll report to a Director of Product Management based in Europe, working async-first with partners across India, EMEA, and North America. The engineering team in India is being built in parallel, so you'll be working closely with engineers from the early days of the team. We are looking to speak to candidates based in Gurugram for our hybrid working model. What you'll own You'll be the end-to-end owner for a core area of our AI application platform—from discovery and vision through roadmap, delivery, and iteration. This is a senior individual contributor role where you lead through ownership, expertise, and cross-functional influence. Day to day, that means Defining product strategy and roadmap for your area, aligned with MongoDB's broader AI strategy and business goals Talking to customers — from AI-native startups to large enterprises — to understand how they build and deploy AI applications, where they struggle, and what MongoDB should do about it Writing clear product narratives, memos, and specs that align stakeholders, clarify trade-offs, to guide conversations with engineering, design, product marketing, etc Partnering with cross-functional stakeholders—including Engineering, Design, Product Marketing, Partners, Sales, and Developer Relations—to scope, prioritize, and ship, balancing experimentation with reliability and scale, and driving positioning, launches, and enablement Identifying new opportunities autonomously—spotting gaps, shaping problem spaces, researching industry trends and running discovery sessions with customers Define and own clear success metrics for your area and use them to prioritize, make trade-offs and communicate impact You'll develop deep expertise in how companie

The Technical Solutions (TS) Enablement team empowers Datadog's global post-sales organization—including Support, Customer Success, and Sales Engineering—with the skills, tools, and resources they need to deliver world-class customer outcomes. As a Senior TS Enablement Program Manager supporting Sales Engineering , you'll own the design and execution of complex, high-visibility enablement programs that drive lasting change across the TS organization. You'll operate with significant autonomy, lead cross-functional initiatives, and serve as a senior voice within the Enablement team—partnering closely with leadership to translate business priorities into measurable enablement impact at scale. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the end-to-end strategy and execution for complex, global enablement programs—managing multiple concurrent workstreams across regions, functions, and timelines with limited guidance. Lead cross-functional stakeholder relationships with senior partners across StratOps, Product, TS Leadership, and the People Team—negotiating scope, aligning on priorities, and driving accountability without positional authority. Translate business goals and OKRs into multi-quarter program roadmaps; communicate priorities, trade-offs, and progress to leadership with clarity and a clear point of view. Design and implement comprehensive metrics frameworks to measure change adoption and program effectiveness; pull and analyze Salesforce and LMS data to track performance against KPIs; present findings to senior stakeholders and iterate for lasting impact. Build and deliver executive-ready materials that tell a compelling business story—translating complex data, program updates, and regional insights into structured narratives with clear

NVIDIA is seeking a Senior Technical Program Manager to join the CSP Engagements team, focused on deep technical engagement with hyperscale cloud service providers for NVIDIA’s next‑generation datacenter systems such as Vera Rubin NVL72. This role is intended for experienced systems and embedded software leaders—including software engineering managers, technical leads, or senior architects—who have led datacenter server and platform software programs and can operate as a trusted technical partner to hyperscale CSP engineering teams. As a member of the CSP Engagements team, you will act as the primary technical engagement leader between NVIDIA’s system software organizations and CSP platform, system software, and AI teams, ensuring alignment, readiness, and successful large‑scale deployment of NVIDIA‑based datacenter solutions. What you will be doing: Lead deep technical engagements with hyperscale CSPs as the primary NVIDIA point of contact for system software, firmware, and platform readiness for NVIDIA datacenter products. Partner directly with CSP system software, firmware, and infrastructure engineering leaders to align on software architecture, bring‑up plans, deployment readiness, and production requirements for NVIDIA‑based server and rack‑scale platforms. Represent CSP technical priorities internally, advocating for customer requirements and tradeoffs across NVIDIA’s system software, firmware, hardware, silicon, and product teams are aligned to customer needs, timelines, and constraints. Own the end‑to‑end CSP engagement lifecycle, from early technical alignment and pre‑production readiness through large‑scale deployment, escalation management, and sustained production support. Drive bi‑directional technical communication: translating CSP system‑level requirements into actionable focus areas for NVIDIA engineering teams, while clearly communicating N

NVIDIA's DGX Cloud (DGXC) powers AI for strategic research and product workloads. The company seeks a Senior Technical Program Manager (TPM) to lead complex, cross-functional programs powering NVIDIA’s next-generation AI software platforms. In this role, you will drive software initiatives across platform services, cloud infrastructure, and system integration. The focus is on enabling scalable, reliable, and supportable software for AI workloads. You will be responsible for managing high-impact engineering programs within a dynamic, fast-paced roadmap, aligning priorities across teams, and ensuring timely, high-quality delivery. This role requires strong technical competence, a proactive approach, and the ability to operate effectively across multiple levels of the organization. This is a software-first TPM role. The ideal candidate has extensive experience managing software initiatives. They also understand the full-stack environment, including infrastructure dependencies, system bring-up, integration readiness, and operational needs to support software across stack layers. What You'll Be Doing: Lead end-to-end execution of software platform initiatives, including planning, execution, delivery, and operationalization. Work together with software, infrastructure, product, and operations teams to ensure alignment on goals, deliverables, achievements, and schedules. Lead cross-functional initiatives encompassing cloud-native services, platform software, system integration, and release delivery. Help connect software roadmap execution to full-stack readiness, including dependencies across infrastructure, bring-up, validation, and downstream operational support. Identify cross-functional dependencies, mitigate risks, and drive resolution of complex technical and programmatic issues. Establish clear success metrics and reporting mechanis