Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Synthesia ships more product, faster, than we ever have. AI has collapsed the cost of building which means the hard part is no longer making things, it’s making sure people actually adopt them. That’s the job of Growth, and we’re changing how we do it: instead of bolting Growth on after launch to optimise, we’re embedding a Growth PM into every core bet from day one, so how a product acquires, activates and scales is designed in from the first cycle. We’re hiring a Growth Product Manager to report to our VP of Growth. You'll own the Growth surface for one of those bets while helping build a growth-led way of working across the company. What you’ll be doing Own Growth for a core product area end to end, acquisition, activation, adoption and retention, baked into the roadmap from the start, not retrofitted. Partner closely with the core product PMs and engineers who own the surface, bringing high-impact growth ideas and working out where they fit, and getting the primitives exposed that let you build and scale on top. Design growth into the product itself: discovery-led acquisition loops, and experiences that get users to their job-to-be-done in a couple of clicks (sometimes without opening the edit

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UX Researcher (Senior/Staff-level)

Synthesia

📍 London• Full-time

1mo ago

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. Synthesia is moving from a single product to a multi-product platform, and research is about to become one of the pillars that determines whether we get that transition right. You'd be joining as our first full-time UX researcher, working directly with product, design, and engineering on the bets that will define what Synthesia looks like over the next few years, including a new real-time, agentic product where we're figuring out an entirely new modality as we build it. This is a Senior IC role. You'll own research end-to-end and shape how the function itself takes form. Why now We've validated the appetite for research. Persona and jobs mapping shaped the first version of our newest product, and there's a strong pull from PMs, designers, and leadership for more. What we don't have yet is a full-time researcher who can operate across the whole product portfolio. The next six months contain some of the highest-stakes decisions we'll make: how the assistant experience should evolve, what drives adoption of the new product, and how we activate users in their earliest moments. Research should be shaping the direction on all three. What you'll be doing Running a combination of strategic and tactical qualitative resea

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