Senior Growth Engagement Manager Jobs

About Paytm Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. ABOUT THE ROLE Digital Gold & Silver is one of the fastest-scaling propositions in the Wealth portfolio. As Senior Business Analyst, you will own the numbers end to end from acquisition through retention, churn, revenue and GMV. This is not a reporting role: you will frame problems independently, find root causes, size opportunities, and convert them into growth recommendations that Marketing and Business teams act on. KEY RESPONSIBILITIES Business Insights & Growth • Drive data-led growth across the acquisition, retention, churn, revenue and GMV lifecycle. • Own deep-dive analytics to identify key drivers and opportunities for acquisition, engagement, retention and churn reduction. • Drive Revenue and GMV growth in line with the Annual Operating Plan (AOP) through actionable insights and growth recommendations. Customer & Lifecycle Analytics • Analyse cohorts, journeys, segments and behavioural trends to improve customer lifetime value and repeat transactions. • Build cohort and retention frameworks (D0/D7/D30, monthly triangles) across new, reactivated and repeat users. • Diagnose churn and cancellation drivers and recommend structural fixes, not surface-level corrections. Campaign Efficacy & Attribution • Measure and optimize campaign efficacy — identifying the right segments, propositions, channels and levers to maximize incremental GMV and revenue. • Conduct funnel, cohort, campaign and attribution analysis to identify performance gaps and recommend corrective actions. • Reconcile promotional burn against incremental GMV; establish ROI and cost-per-incremental-user benchmarks by campaign and segment. • Ana

Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role The ideal candidate will be customer–centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Build and nurture strong relationships with key stakeholders to drive retention and growth Conduct discovery with customers to understand business objectives and uncover new use cases Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes Ensure ROI and value is communicated and understood by the customer Proactively monitor customer health, including potential risks to renewals and expansion opportunities Own commercial conversations and all aspects of the renewal process Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues About yo

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re looking for a Technical Implementation Account Manager (TAM) to support our customers as a trusted partner and problem-solver, blending strong relationship management with a growing understanding of ClickUp’s platform and capabilities. This role sits at the intersection of customer success, solution strategy, and technical enablement, contributing to long-term growth, adoption, and measurable business outcomes. This role operates in an AI-native environment, and we expect TAMs at this level to use AI tools as a daily multiplier across account preparation, workflow analysis, solution design, follow-through, and customer enablement. TAMs at this level manage a defined book of business and own day-to-day execution for their accounts, while working closely with more senior TAMs and cross-functional partners on complex initiatives. You’ll use established frameworks, playbooks, and templates to guide onboarding and adoption, monitor account health, and help ensure stakeholders see continuous value throughout their lifecycle. At the L04 level, success means not just understanding AI-enabled features, but showing sound judgment in when and how to use AI to improve execution quality, speed, and customer outcomes. Technical Account Managers are responsible for delivering measurable value and driving meaningful business outcomes across their customer portfolio by focusing on: Customer Enablement & Onboarding: Supporting customers through onboarding and implementation for assigned customers, following established discovery frameworks and implementation plans. Account Health & Engagement: Monitoring a

MongoDB is looking for a driven, results-oriented, and experienced Renewal Manager (Senior IC) to join our Renewals Team in the EMEA region. In this role, you will play a key part in delivering a world-class renewal experience for our customers across the French markets, while driving strong retention outcomes for MongoDB’s business. Success in this role requires exceptional communication and interpersonal skills, operational excellence, advanced deal formulation and negotiation experience, and the ability to build solid relationships with internal stakeholders. We are looking for a senior professional who thrives in a fast-paced, ever-changing environment and who is motivated by the opportunity to have a major impact on their team, customers, and MongoDB's business. We are looking to speak to candidates who are based in Dublin for our hybrid working model. What You Will Be Doing As a Renewal Manager at MongoDB, you will be responsible for managing the commercial renewal process for our Enterprise Growth customer base, ensuring the seamless continuation of their partnerships with MongoDB and maintaining strong customer relationships. You will work closely with our Sales and Customer Success teams to offer an outstanding customer experience, ultimately contributing to the growth and retention of our customer portfolio within your territory. Renewal Management Proactively manage the end-to-end renewal process for assigned customer accounts, owning timelines, coordination, and execution to drive high retention outcomes and maximize Renewal Rates Work strategically on upcoming renewals, engaging with customers 120 days in advance to secure timely, predictable renewals Prepare complex renewal quotes and contracts, ensuring accuracy and strict compliance with company policies Customer Engagement & Services Attachment Build and maintain strong relationships with key customer stakeholders to understand their consumption patterns, business needs, and challenges Act as a

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! Figma's distribution partnerships team is passionate about unlocking new sources of revenue and hyper-scaling growth through the power of strategic alliances. We are looking for an experienced senior partnerships leader to manage and develop our AMER distribution partnerships team while personally owning Figma's most strategically complex global alliances - including our relationships with global system integrators and high-priority service partners. This is a player/coach role: you will both lead and develop a team of Distribution Partner Managers and personally own the execution of Figma's most important and complex GTM partner relationships. You will build partner program playbooks, establish engagement frameworks, and help define the future of the distribution partnerships function as Figma continues to scale globally. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you'll do at Figma: Lead, develop, and manage a team of 2 to 3 Distribution Partner Managers across North America (this may grow over time based on results and quantifiable impact); provide consistent coaching, clear goal-setting, and formal performance management Personally own and manage complex partner relationships with large services organizations (such as global SIs, major agencies, and consulting firms); includes executive-level engagement, mutual success planning, and driving positive post-sale outcomes / partner-influenced revenue Build program playbooks, partner e

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games. Discord plays a uniquely important role in the future of gaming, and we are focused on making it easier and more fun for people to hang out before, during, and after playing games. We're looking for a technical, hands-on, and infrastructure-minded Engineering Manager to lead our Notifications team within the Growth organization. Notifications is a full-stack team owning the platform and infrastructure that powers every notification Discord sends, the orchestration layer that optimizes notifications globally across types, the in-app notifications center, and the user-facing settings and client experience. You will lead a team of full-stack engineers operating business-critical systems that fan out to hundreds of millions of users while shipping the re-engagement surfaces that bring them back. This role reports to the Senior Engineering Manager of Growth. What You'll Be Doing Lead a team of full-stack engineers building and operating the notifications platform — Elixir services, Python backends, pubsub pipelines, and the Kubernetes infrastructure underneath them Set technical direction for notifications infrastructure and ensure systems scale reliably as volume and complexity grow Partner with Product, Design, Data Science, and Marketing to define and execute the notifications roadmap Use experimentation and metrics to drive continuous improvement in notification engagement, retention, and long-term user trust Build a high-performing team through hiring, coaching, and instilling engineering best practices Partner with platform consumers across Discord to evolve the primitives other teams depend on to reach our users Partner with engineering leadership on strategic planning and organizational improvement What you should have 5+ years of experience as a Software Engineer, with signifi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal specifically in relation to Stripe’s Revenue and Finance Automation (RFA) product suite. Few roles provide such a direct impact on the growth of the company. What you’ll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the RFA post-sale engagement, retention, and growth of your customers partnered closely with Account teams Support expansion of your accounts--identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Accou

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company. What you’ll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the post-sale engagement, retention, and growth of your customers, partnering closely with the Account Executive Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team Evangelize Stripe customer success stories and customer s

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal specifically in relation to Stripe’s Revenue and Finance Automation (RFA) product suite. Few roles provide such a direct impact on the growth of the company. What you’ll do You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. Responsibilities Lead the RFA post-sale engagement, retention, and growth of your customers partnered closely with Account teams Support expansion of your accounts--identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Acc

About the Team The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. About the Role We are hiring a Lifecycle Lead to build the company-wide owned-channel capability that helps teams reach users with relevant, timely, and trustworthy experiences. This senior, hands-on leader will set the lifecycle strategy, partner with Engineering to build the orchestration and deployment platform, and establish the operating model that allows teams across the company to launch and improve evergreen programs safely at scale. You will sit at the intersection of platform, product, and campaign strategy. You will partner with Engineering, Product, Data Science, and Analytics on the underlying systems, and with Product Marketing Managers and other client teams to design journeys that help new, active, and returning users reach value and build durable habits. In this role, you will: Partner with product to set the company-wide vision, roadmap, and operating model for lifecycle and owned-channel engagement. Partner with Engineering, Product, Data Science, and Analytics to shape the tooling and infrastructure for identity, audiences, eligibility, consent, triggers, orchestration, decisioning, frequency, experimentation, localization, quality assurance, and observability. Define scalable deployment workflows—including self-service and centrally supported paths, intake, templates, approvals, governance, service levels, and incident response—so teams across the company can launch safely and efficiently. Partner with Product Marketing Managers and other client teams to translate audience, product, and business goals into evergreen journey stra

Who We Are Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com . The Opportunity As a company that is undergoing significant growth, Simpplr is seeking to hire a Senior Project Manager in its Implementation function working with Commercial, basic Enterprise as well as complex Enterprise customers. You will bring experience in both waterfall and agile delivery methodologies, a strong understanding of SaaS platforms and ideally PMI/PMP or Agile certification. You feel comfortable working in a fast-paced environment, transforming ambiguity into clarity, working to tight deadlines and taking calculated risks. You enjoy working in a supportive environment, value the contribution of others and are both confident and humble. Your Job Responsibilities What you will be doing : Work as a team member with Simpplr Implementation Consultants, Implementation Engineers and other cross functional teams Work directly with customers and prospects in defining scope of projects Develop project plans for both standard and custom projects Manage the project portfolio assigned to you Manage the project schedule, budget, issues and risks Track project KPI’s and project work effort Report at the project and your portfolio level Manage customer expectations Track and manage project work effort Provide assistance with proje

Bloomreach is building the world’s premier agentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We're designing the future of autonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. The Strategic Account Manager is responsible for managing and growing a portfolio of mid-market accounts across Italy, ensuring long-term account stability and fostering strong relationships with senior decision-makers. This role will involve a heavy focus on engagement with key stakeholders, driving account expansion through strategic solutions, and expertly negotiating contracts to achieve mutually beneficial outcomes. You will work closely with both clients and internal teams to deliver measurable value and drive continued growth. The base salary range for this position is €45,000-€57,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, c

MongoDB’s Marketing team in France is looking for a commercially minded and strategic Regional Marketing Manager to develop and execute account-based marketing and integrated field marketing programs for some of our largest and most strategic French accounts. This role will partner closely with Enterprise Account Executives, Solution Architects, Customer Success, Partner Marketing, Demand Generation, Developer Advocacy and other cross-functional teams to build account plans that increase awareness, engage technical champions and executive stakeholders, create and accelerate pipeline, and expand MongoDB’s footprint across France. The successful candidate will combine strategic thinking with hands-on execution. They will be comfortable translating account priorities into multi-channel programs, managing stakeholders and budgets, measuring business impact, and adapting plans based on performance and market feedback. We are looking to speak to candidates who are based in Paris for our hybrid working model. What you will do Own the France account-based marketing plan for an agreed portfolio of strategic accounts, including account selection, stakeholder mapping, priorities, tactics, budget and quarterly planning, performance reviews and analysis of programs Work closely with account teams to understand account-specific challenges, decision-making processes, business priorities and key personas Develop and execute tailored marketing strategies and messaging that address the needs of each account, engage senior leaders and buying committees, and create growth opportunities Translate sales and account-team priorities into integrated programs across executive engagement, customer advocacy, partner marketing, events, digital campaigns and developer/community activities Develop and manage targeted acquisition and engagement campaigns for digital-native organizations and AI companies, adapting messaging, channels and content to reach technical audiences, founders, developers an

Pendo is hiring a Senior Account Executive for our Enterprise Sales team in Munich, Germany to drive new business across our largest DACH Accounts and Dax 40 prospect accounts. This role is built for high-performing enterprise sellers with a proven track record of closing $500K–$1M+ SaaS deals in start-up or high-growth environments. You’ll lead complex, multi-stakeholder sales cycles, selling cutting-edge Data & Analytics solutions powered by AI—backed by exciting product innovation and momentum at Pendo—while accelerating growth in one of our most strategic segments. Key Responsibilities Win new enterprise logos across Germany within Pendo’s most strategic segment Lead complex, multi-stakeholder sales cycles from first engagement to close Consistently deliver $500K–$1M+ SaaS deals Build trusted relationships with C-level and senior decision-makers Develop and execute clear, strategic account plans Position Pendo’s AI-powered Data & Analytics platform as a critical driver of digital transformation Collaborate cross-functionally to win and expand strategic accounts Maintain accurate forecasting and disciplined pipeline management Experience & Requirements Passion for AI and Technology - you'll be someone who embraces AI in and out of work, and a curiosity for AI and the role it is playing in all that we do Strong track record of closing $500K–$1M+ enterprise SaaS deals across DACH Experience selling into large, complex, matrix organisations Background in Data, Analytics, AI, or enterprise technology solutions Proven success in a start-up or high-growth environment Confident engaging senior stakeholders and executive buyers Structured, strategic, and highly self-driven Fluent German and professional English Pendo Description: Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers -- a simple way to understand and attack what truly drives product succe

About the team OpenAI’s mission is to ensure the responsible and widespread adoption of artificial intelligence. In support of that mission, the Sales team partners closely with customers to deeply understand their businesses and needs, helping inform the development of products and solutions that drive meaningful revenue growth and long-term success on the platform—while maintaining strong standards for user trust and platform integrity. About the role This role is focused on driving new and expanded advertising revenue and ensuring successful business results for advertisers. You will own the full sales cycle — from prospecting to deal closure, developing long-term commercial partnerships to help advertisers achieve their business objectives while ensuring a strong and responsible experience on our platform. You’ll work closely with Account Managers and key cross-functional partners to ensure advertisers achieve successful outcomes after the sale, while maintaining primary ownership of revenue growth and commercial strategy. In this role you will: Prospect, qualify, and close new advertising opportunities, leading the full sales cycle from initial engagement through contract execution. Own and achieve a defined revenue target within an assigned territory or vertical. Develop and execute structured account plans to drive advertiser ROI and long-term revenue growth. Build and maintain relationships with senior-level advertising decision-makers, delivering strategic guidance and actively gathering their feedback. Structure and negotiate complex commercial agreements. Quantify opportunities through clear, data-driven business cases aligned to advertiser objectives. Lead cross-functional collaboration across Product, Engineering, Marketing, Policy, and Operations to support complex deals. Partner with Account Managers to ensure seamless post-sale transitions and coordinated expansion strategies. Maintain rigorous pipeline management and accurate revenue forecasting. Yo