Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. We’re looking for a Senior Product Manager to join our team and help shape the future of business messaging and AI-powered customer engagement. This is a career-defining opportunity to lead a world-class team of engineers, designers, and researchers to deliver products that touch millions of people every day. What will I be doing? Be the Product Manager for the Messenger, Fin’s most important channel Deeply understand the customer problems you’re tackling through research, data, and direct customer interactions — then frame those problems clearly for your team. Manage the roadmap; defining what should be built, when and why - and communicate it to generate alignment and excitement. Collaborate with engineers and designers to imagine, build, and ship solutions, from bold future visions to small, focused iterations. Leverage AI to increase your own efficiency, accelerate product development, and multiply your team’s impact. Evaluate impact through quantitative
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Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. Why you should join Fin today AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support. This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies. At Fin, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be. Why this role exists In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—peo
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's The Opportunity? Fin believes that vertically integrated AI will deliver the best performance for CX teams. We built our own models - the Apex family of models - to deliver on this belief and they are the best performing models for CX, beating frontier models on performance, hallucination and speed. We also believe in Open platforms and that you should be able to integrate Fin into your architecture and end customer experience easily. We’ve built APIs, MCP, and CLIs, and integrate with 100s of tools in our customers' tech stacks. And we’re increasingly speaking to technical teams, AI builders, and developers that are deciding what to integrate, what to build on and what to trust. This role will help Fin effectively position our platform and models to technical personas and support teams. It is a net-new role for someone who wants to help define a category of PMM at Fin: making a technical, extensible platform legible and exciting to technical buyers and audiences, and establishing
We’re looking for an experienced backend engineer with a passion for learning and working on systems. You will work with a world-class team of engineers on deploying and operating existing systems, and building new ones for challenges that are unique to our problem space. You will have a unique opportunity to design, develop, and operate services and frameworks that power Asana. This role is based in our Reykjavik office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Design, build, and iterate on frameworks that influence all aspects of the Asana product. Partner with other frameworks and product engineering teams to identify opportunities to enable teams to develop faster at Asana, and help the company achieve our goals faster. Analyze complex systems to uncover issues, root causes and areas of improvement Champion code quality and best practices, setting a standard through example and frameworks Develop new APIs that balance usability with the capability to support Asana’s feature-rich web application Write clean, beautiful code, striving to leave it in a better state than you found it Experience growth through opportunities to stretch and learn, enhancing your development Collaborate with a world-class engineering team to build new functionality through intuitive building blocks. About you 5+ years of BE experience working in large, well-maintained codebases writing and shipping production code Ability to learn quickly and transition seamlessly between different areas of a complex codebase Sound autonomous judgment when balancing moving quickly with producing quality, long-term maintainable code Focus on establishing and spread
The Product team builds full-stack features end-to-end. From designing our data models to implementing the subtle interaction behaviors that differentiate good software from great software. We work closely with UI designers and are supported by our infrastructure team. We aim to delight users with both large new features and smaller, daily product enhancements—thanks to our continuous deployment architecture. We want to create a superlative user experience, down to the smallest details. This role is based in our New York City office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve You will work full-stack to develop new features used by millions of Asana users Participate in every step of the product development process with an open and curious team Develop clean, beautiful code and leave it better than you found it Experience growth and development by being paired with a mentor who will support and guide you through opportunities to stretch and learn About you 5+ years of experience working within large, well maintained codebases Experience using Typescript and React Excellent communication skills for collaborating with other teams Sound judgment when balancing moving quickly with producing quality code and long-term code maintainability Passionate about creating a superlative user experience and attentive to details Appreciate productivity and care deeply about helping teams collaborate more effectively and efficiently, including your own Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making At Asana, we're committed
Datadog is seeking a Regional Content Manager, APJ to accelerate our brand presence and business growth across India, ANZ, and ASEAN. You will lead the development, adaptation, and execution of content strategies that bring Datadog’s global messages to life for diverse local audiences, while creating original, APJ-specific content that resonates with customers across some of the world’s fastest-growing technology markets. Working closely with global and regional teams, you will ensure a consistent brand experience across product messaging, campaigns, events, and digital channels — helping deliver Datadog’s value to audiences in India, Australia, New Zealand, Singapore, Malaysia, Indonesia, Thailand, and beyond. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Develop and execute content strategies tailored to APJ markets - including India, ANZ, and ASEAN, assisting content managers in Korea and Japan - spanning campaigns, ABM programs, product launches, customer stories, customer videos, events, and PR initiatives Create and adapt localized storytelling and messaging based on global marketing assets, ensuring cultural and market relevance across diverse APJ audiences Partner with in-market teams to surface regional insights and translate them into compelling content Manage high-quality content creation in collaboration with global teams and external partners, including translation vendors, writers, and creative agencies Manage content publishing across multiple channels - website, social media, blogs, email, and event materials Provide market insights and feedback to global teams to inform broader marketing strategies and initiatives Ensure brand consistency across tone, voice, and messaging in all APJ marketing assets Oversee localization projects inclu
We’re looking for a Senior Staff Software Engineer with deep experience in GenAI/ML to join Datadog’s Application Performance Monitoring (APM) team. APM is a product which provides deep visibility into applications, enabling users to identify performance bottlenecks, troubleshoot issues, and optimize services. With distributed tracing, profiling, out-of-the-box dashboards, and seamless correlation with other telemetry data, Datadog APM provides some of the deepest and most structured visibility into the health and performance of applications. This context sets us up for an opportunity to be the world leaders in agentic investigations and incident troubleshooting. You’ll act as a technical leader within the APM group, focused on agentic workflows. You’ll lead efforts to design, train, evaluate, and deploy GenAI/ML models at scale. We’re looking for a product-minded ML engineer with strong technical expertise, excellent communication skills, and a track record of driving impactful initiatives end to end. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Serve as the technical owner for GenAI initiatives within APM, leading design, development, and deployment of ML/AI-powered features across multiple teams. Guide long-term strategy and technical direction for GenAI workflows across APM and related products. Build and benchmark GenAI/ML models using state-of-the-art techniques. Contribute to Datadog’s broader senior engineering community through thought leadership and collaboration on company-wide initiatives. Collaborate with cross-functional teams to build automated investigation and triaging tools. Influence product direction by bringing a strong product mindset to your work, always advocating for the end user. Guide teams through ambiguity, sc
The Product Solutions Architecture (PSA) team acts as a technical multiplier across Datadog. PSAs are domain experts who partner with Field teams on complex customer use cases across pre- and post-sales engagements and scale their impact by producing reusable collateral, including reference architectures, technical guides, and enablement assets. By feeding real-world customer insights back to Datadog Product teams, PSAs help influence product roadmaps while accelerating adoption, usage, and long-term customer success. Datadog’s LLM Observability product enables organizations to monitor, troubleshoot, and optimize large-scale LLM-powered applications with confidence, while meeting requirements around data privacy, compliance, and cost management. As a Product Solutions Architect, you will partner closely with Datadog customers and the LLM Observability product team to design architectures, implement best practices, and drive adoption of LLM observability across customer environments. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Serve as the in-house subject matter expert for Datadog’s LLM Observability product Partner with Field teams to provide hands-on technical and architectural guidance to enterprise customers adopting LLM Observability Create high-impact technical collateral, including reference architectures, technical guides, cookbooks, and documentation to enable Field teams and the broader customer community Build proofs of concept and small-scale deployments to validate solutions and reproduce real-world customer environments Act as a trusted advisor to Product Management by delivering actionable feedback informed by real-world field experience Who You Are: You bring a strong software engineering foundation, with hands-on experience bu
The Language Tools team enables ~1,500 Datadog developers to build, test, and package millions of lines of Go, Python, Java, Rust, and TypeScript in our backend monorepo. Our success is measured by their productivity and satisfaction. They use the tools that we develop and support several times a day, in both development and CI environments. We use the Bazel open source build system as a foundation. The team is growing rapidly, both with Datadog and as we absorb other repositories into the monorepo. As a senior software engineer on the team, you will own projects from start to finish, both greenfield and brownfield. You will gain first-hand understanding of what Datadog developers need, and inform our roadmap. At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them. What You’ll Do: Invent build, test and packaging tools that are simpler and more reliable to use. Push performance and cost efficiency at scale, raising cache hit rates and cutting CI times and compute spend across millions of targets. Treat CI like SREs treat prod, making sure our pipelines are green and fast. Prepare, run, and finish complex migrations. Contribute back to the Bazel ecosystem, upstreaming fixes and shaping features we depend on. Who You Are: An expert in Bazel and/or one of the languages listed above. A well-rounded engineer. You must broadly understand the various types of software projects that are built, tested, and packaged with our tools. Both careful and fearless. The changes we make impact the velocity of hundreds of engineers. They are risky but necessary. User-focused. We help Datadog engineers to use the tools that we develop, and continuously improve their usability, so they don’t need our help the next time. Ideally, you have ex
We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You have worked extensively with multiple types of data stores You have contributed to in
Please note that the job is only available from the locations outlined. We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You
We are looking for a Senior Software Engineer to help us take REDAPL, our Referential Data Platform, to the next level. REDAPL is Datadog's main platform for tracking our customers' infrastructure resources and relationships. The platform enables products where customers can understand, keep track of, and gain insights into their infrastructure related to performance, cost, security, and more. Many Datadog products use REDAPL today such Cloud Security Posture Management, Resource Catalog, Cloud Cost Management, and Service Catalog and others - REDAPL ingests more than 4.5mil updates/second. As a Senior Engineer, you will drive, lead and collaborate on projects both inside and outside the platform. You can expect to contribute to key technical decisions relating to our data ingestion, processing, and query pipelines. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Build a query engine that supports efficient relationship traversals for our most demanding workloads. Contribute to design and drive high-priority, high-visibility projects to increase the platform's value, resilience, and scalability across multiple teams. Lead and guide other engineers through architectural platform decisions Identify potential system risks and trends in reliability and design solutions to address them Provide input on prioritizing engineering-led initiatives in short- and long-term planning and roadmaps Collaborate with internal product teams to understand their requirements and how we plan for their product growth as they integrate and depend on REDAPL Who You Are: You have a BS/MS/PhD in a Computer Science, Engineering or related scientific field or equivalent experience You have worked extensively with multiple types of data stores. You have contribute
As the Senior Product Manager for the Actions & Automations team, you will own the ecosystem that enables customers, partners, and Datadog teams to build, deploy, and operate AI agents on Datadog. You will drive the strategy and execution for the platform capabilities, developer experience, integrations, and extensibility model that make Datadog the best place to build agents that understand and act on production systems. Modern engineering organizations are entering a new era where software is not only monitored and operated by humans, but increasingly by AI-powered agents. As agentic workflows reshape how teams build, operate, secure, and troubleshoot systems, customers need a platform for creating specialized agents, connecting them to business and engineering systems, governing their behavior, and extending them to solve unique organizational problems. You will define and build the ecosystem that makes this possible. Agent Builder sits at the intersection of Datadog's products, AI capabilities, and ecosystem strategy. You will have the opportunity to work across the breadth of the Datadog platform, partner with teams throughout the company, and help establish Datadog as the foundation for operational AI. At Datadog, we place value in our office culture, the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Define the vision, strategy, and roadmap for Datadog's Agent Builder platform and ecosystem. Own the core platform capabilities that enable customers and partners to create, customize, deploy, and manage AI agents. Drive the extensibility model for agents, including integrations, tools, actions, context sources, APIs, SDKs, and developer workflows. Shape how agents perform actions across Datadog products and third-party systems. Partner closely with AI, platform, infrastructure, and product tea
Senior Partner Program Manager - Datadog Reseller Program Remote (US) or New York, New York, USA We're looking for an experienced Senior Partner Program Manager to own partner pricing strategy, partner deal support, and pricing enablement across Datadog's Channels & Alliances organization. In this role, you'll serve as the subject matter expert for partner pricing, helping shape how Datadog structures, operationalizes, and scales partner pricing across its ecosystem. You'll act as the primary liaison between Channels & Alliances and Deal Desk, ensuring partner-specific pricing requirements, commercial frameworks, and program considerations are represented in Datadog's broader pricing strategy and processes. You'll support both internal teams and external partners by providing guidance on pricing models, deal structures, incentives, and commercial programs. You'll also own pricing enablement for the partner organization, developing training content and onboarding programs that help Partner Sales Managers confidently navigate Datadog's evolving pricing landscape. This is a highly cross-functional role that requires deep experience with Deal Desk, partner commercial models, and SaaS pricing, along with the ability to translate complex pricing concepts into scalable programs, tools, and training. At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do Own global partner pricing for the Datadog Partner Network Serve as the Channels & Alliances subject matter expert for partner pricing, commercial frameworks, and deal strategy Act as the primary liaison between Channels & Alliances and Deal Desk for partner-related pricing, discounting, incentives, and program requirements Advise Partner Sales Managers (PSMs) and partners on pricing models, deal structure
The Behavior AI team builds the AI-based anomaly detection behind Datadog's security products. Our models learn what normal looks like across the billions of logs, events, and telemetry records flowing through the platform every second, and they flag the behavior that does not fit, on every record, in real time, at a cost that makes sense at our scale. What we build does not ship to a single feature. The same models power detection across many of Datadog's security products at once, so the work has impact well beyond any one team. Large general-purpose models are too slow and too expensive to run in that path, so we take the opposite approach: small, custom models, designed for high-throughput stream processing and optimized to run cheaply on every record. We are hiring a Senior Applied Scientist to build these models from start to finish. You will contribute to designing the architecture, training at scale, and the optimization work that takes a model from training to running efficiently on production traffic. This optimization requires a deep understanding of the constraints imposed by both the software and the hardware, together with the applied mathematics to work within them: often it comes down to finding a mathematical reformulation that fits those constraints better, and that judgment can decide whether a model reaches production at all. The work involves a number of open questions. How do you obtain most of the quality of a large model from one that is far smaller and cheap enough to run on the full stream? Where is it worth trading exactness for speed, and how do you reason about the error you accept? How do you make a small model's outputs clear enough that the detection engineers and analysts who rely on it can trust what it reports? If these are the problems you want to work on, we would like to hear from you. At Datadog, we place value in our office culture: the relationships and collaboration it builds, and the creativity it bring
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