Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Tel Aviv for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A tea
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Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Madrid for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A team
We are looking to speak to candidates who are based in Gurugram for our hybrid working model. About MongoDB The database market is massive, and MongoDB is at the head of its disruption. The MongoDB community is transforming industries and empowering developers to build amazing applications that people use every day. We are the leading modern data platform and continue to innovate at scale to support our customers and internal teams with world-class systems and experiences. About Team IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce administration, platform governance, automation, and system operations, the team continuously enhances the Salesforce CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. What you’ll do We are looking for a Senior Salesforce Administrator to manage and enhance the Salesforce CRM system supporting MongoDB’s Sales organization. Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities. Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions. Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness. Ensure appropriate controls, documentation, and go
We're looking for an Account Executive to join our ANZ team focused exclusively on Digital Native Businesses (DNBs). This is one of the most exciting growth areas within MongoDB. You will work with some of the region's most innovative software, fintech, AI-native and technology companies, helping them build and scale modern applications on MongoDB. Your focus will be twofold Winning new customers across the ANZ Digital Native ecosystem Helping early-stage MongoDB customers expand their adoption as they build and scale AI-powered applications This role requires a true hunter mentality combined with the ability to engage technical and business stakeholders alike. You will work closely with founders, CTOs, engineering leaders, product teams and developers, helping customers move from experimentation to production-scale applications. You will collaborate closely with AWS, Microsoft and Google Cloud teams, as well as consulting and technology partners, participating in AI-focused events, startup communities and ecosystem initiatives across the region. This is a unique opportunity to sit at the intersection of enterprise technology, venture-backed innovation and the next generation of AI-powered applications. The successful candidate will become a trusted advisor to some of the region's most innovative companies as they navigate modernization, cloud transformation and AI adoption. We're looking to speak with candidates based in Sydney for our hybrid working model. Requirements 5+ years of successful enterprise technology sales experience Proven track record of new business acquisition and quota attainment Strong executive communication and relationship-building skills Self-starter with a strong hunter mindset and passion for building pipeline Comfortable operating in fast-moving, high-growth environments Experience working with AWS, Google Cloud, Microsoft or broader technology ecosystems is highly desirable Experience selling into software, fintech, SaaS, AI-native or Di
MongoDB Professional Services (PS) works with customers of all shapes and sizes, in all verticals, from tier-1 banks to small web startups, on a variety of exciting use cases. This role solves technically sophisticated problems, gains incredible cross-stack experience, works with top-notch people in the business, networks with industry leaders, and sees new places – all in a day’s work! MongoDB PS exists to support the development of our customers’ vision, accelerate customers’ time to value, and drive a multitude of customer adoption scenarios – from building new solutions to modernizing legacy applications or migrating to cloud. Our consulting solutions ensure that organizations get the best out of MongoDB. This role will be based remotely in Paris. We’re looking for someone with: 10+ years of software development/consulting/support experience, preferably in a number of distinct industries/verticals Competence in at least one of the following languages (in no particular order): Java, C#, Python, Node.js (JavaScript), Ruby, Go Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations Excellent analytical, diagnostic skills, and problem-solving skills High motivation for a role that combines deep technical and customer-management dimensions Confidence speaking and presenting in a collaborative customer setting Should be capable and comfortable with frequent travel for short trips to customer sites during the working week (up to 15%) Fluency in both French and English languages What you will do in this role: Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning and design, deployment architectures, development and build, integration and release config
We're looking for a Senior Account Executive, Acquisition to join our ANZ team focused exclusively on Digital Native Businesses (DNBs). This is one of the most exciting growth areas within MongoDB. You will work with some of the region's most innovative software, fintech, AI-native and technology companies, helping them build and scale modern applications on MongoDB. Your focus will be twofold: Winning new customers across the ANZ Digital Native ecosystem Helping early-stage MongoDB customers expand their adoption as they build and scale AI-powered applications This role requires a true hunter mentality combined with the ability to engage technical and business stakeholders alike. You will work closely with founders, CTOs, engineering leaders, product teams and developers, helping customers move from experimentation to production-scale applications. You will collaborate closely with AWS, Microsoft and Google Cloud teams, as well as consulting and technology partners, participating in AI-focused events, startup communities and ecosystem initiatives across the region. This is a unique opportunity to sit at the intersection of enterprise technology, venture-backed innovation and the next generation of AI-powered applications. The successful candidate will become a trusted advisor to some of the region's most innovative companies as they navigate modernization, cloud transformation and AI adoption. This role can be based out of our Sydney office. Requirements 5+ years of successful enterprise technology sales experience Proven track record of new business acquisition and quota attainment Strong executive communication and relationship-building skills Self-starter with a strong hunter mindset and passion for building pipeline Comfortable operating in fast-moving, high-growth environments Experience working with AWS, Google Cloud, Microsoft or broader technology ecosystems is highly desirable Experience selling into software, fintech, SaaS, AI-native or Digital Native org
About The Role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Enteprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition. We are looking to speak to candidates who are based in Mexico City for our hybrid working model. About The Sales Culture MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry. What you will be doing Proactively, identify, qualify and close a sales pipeline Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you will bring to the table 4+ years field experience of quota-carrying experience in a fast-paced and competitive market Demonstrated ability to grow accounts and run a complex sales process to Enterprise clients A proven track record of overachievement and hitting sales targets Ability to articulate the bus
Technical Services operates with a global footprint, maintaining a presence in key cities such as New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Our commitment to exceptional customer satisfaction is underpinned by a 24x7x365 'follow-the-sun' support strategy, executed by dedicated regional teams across the Americas, EMEA, and APAC. We are seeking a visionary leader to join the MongoDB Technical Services organization to oversee regional teams of MongoDB Premium Services Support Engineers. These specialists possess deep expertise in resolving challenges related to core database functionality and troubleshooting complex cloud environments to facilitate high-scale customer success. For this hybrid role, we are specifically interested in meeting candidates located in Palo Alto, CA or San Francisco, CA. Core Responsibilities of the Team Diagnosing and resolving performance issues: Identifying, troubleshooting, and fixing performance-related bottlenecks Advising on design and architecture: Providing technical guidance on architectural design, including replication and global data distribution, to ensure low latency, high availability, and compliance with data sovereignty requirements Serving as a customer advocate: Advising on upcoming roadmap features and articulating strong business cases to drive the swift resolution of critical issues Engaging in global collaboration: Partnering with regional peer teams and sharing account context to anticipate client needs before an event, ensuring a seamless and elevated level of global service Fostering a culture of continuous learning: Growing technical skills through training participation, maintaining industry awareness, and developing specialize
The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity. MongoDB is seeking a Senior Analyst to support data-driven, people-focused decision making for the company. Partnering with our People team, you will transform HR and organizational data into actionable insights to help us hire the right talent, manage our overall workforce, and improve workforce effectiveness, leading to better outcomes for our people and the company. This position requires someone with strong analytical and technical skills, the ability to tell a story with data, and who is comfortable working across multiple functional areas in a fast-paced, challenging environment. This role can be based out of our NYC office or remotely in the US region. Responsibilities Partner with People teams (business partners, recruiting, culture/talent/development, etc.) to understand their questions, turn analyses into actionable data-driven insights, and make business recommendations Help develop and execute against roadmap for people data investments to both capture near-term value and set up the team for long-term success Leverage understanding of statistics to conduct analyses that help People teams make quicker, more informed decisions Write and maintain complex queries to conduct deep-dive analyses on the impact that People initiatives have on employee engagement, productivity and retention Liaise with Data Engineering and HRIS teams to create
About the role We’re looking for a hardworking, driven individual with superb energy, passion and initiative for growing business within existing accounts. The Senior Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth. We are looking to speak to candidates who are based in Singapore for our hybrid working model. What you will be doing Proactively identify, qualify and close a sales pipeline Own and drive business within the Singapore Public Sector market Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users Build strong and effective relationships, resulting in growth opportunities Partner with our Solutions Architects and work closely with the Professional Services and Customer Success team to achieve customer satisfaction Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs What you bring to the table 10+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on expanding new accounts Deep domain expertise and a robust network within the Singapore Public Sector Demonstrated ability to sell into new lines of business within open accounts and run a complex sales process A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Skilled in building business champions Driven and competitive. Possess a strong desire to be successful Things we love Passionate about growing your career in the largest market in software (database) Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales) Familiarity with databases, develops and open source technology a plus Why join now MongoDB
MongoDB is seeking a Senior Manager, Financial Planning and Analysis (FP&A) to help build our global Corporate FP&A team. We’re looking for a Senior Manager who will work closely with senior finance leadership and play a critical role in shaping and managing the global forecasting and planning process. You communicate clearly and are able to successfully juggle multiple priorities. You are a driven self-starter who is able to work with senior leadership comfortably, takes tasks from start to finish and someone who enjoys working in a fast-paced, challenging environment. You are responsive and adapt quickly to change, embrace challenges and champion the advancement of analyses, financial planning tools, systems, and controls. The working model for this role is flexible. We are open to fully remote or hybrid in-office/remote in our New York City or Austin offices. Responsibilities: Planning Systems & Financial Models: You’ll build stuff. Partner with the IT, People, & Finance teams to help modernize/automate our forecasting and planning tools. We’re on a multi-year journey to improve our financial systems and you’ll play a key role in defining requirements and implementing solutions for FP&A, while improving our recent migration to the Pigment financial planning system AI Automation: You’ll supercharge and standardize how we’re using AI across the FP&A team Forecast Coordination & Consolidations: You’ll bring order to a fast-moving planning ecosystem. Manage the company’s planning process/calendar and corporate-level forecast consolidation. This includes owning the planning calendar, and clearly communicating timelines, deliverables, and expectations with all planning stakeholders. You’ll also own the forecast reconciliation process to have a pulse on how the business is performing Management Reporting: You’ll tell stories (financial ones). Develop reporting to summarize data and facilitate decision-making for senior management includ
Get to Know the Sales Team Our sales team’s success is MongoDB’s success. We help customers solve challenges and build their next big thing. And our mission is to bring our developer data platform to new markets and new businesses around the globe. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful, but we want your feedback and input on how we can continue to “ Think Big and Go Far .” We are looking to speak to candidates who are based in Houston, Austin or Dallas for our hybrid working model. The Opportunity As a Senior Enterprise Account Executive, you will play a pivotal role in driving the growth and success of MongoDB. You will be responsible for identifying and pursuing new business opportunities within an existing customer base, cultivating relationships with key stakeholders, and ensuring the successful adoption of our solutions. What You’ll Be Doing Prospect into CTOs, Engineering/IT leaders, and technical end usersGrow a current base of MongoDB customers by landing new workloads through outbound prospecting Manage the full sales cycle for all MongoDB Products & Services Develop and execute a strategic territory plan to achieve revenue targets Collaborate with the sales ecosystem to drive sales initiatives and partnerships Build a sales pipeline in Salesforce and Clari while maximizing prospecting tools such as Sales Navigator, ZoomInfo, Sendoso, and Outreach What You’ll Bring To The Role 5+ years of quota-carrying field sales experience with a focus on closing new workloads and expanding accounts. Demonstrated ability to successfully expand existing accounts and sell horizontally across the organization into different business units A proven track record of overachievement and hitting sales targets Ability to articulate the business value of complex enterprise technology Co-selling with cloud service providers
The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce administration, platform governance, automation, and system operations, the team continuously enhances the Salesforce CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. What you’ll do We are looking for a Senior Salesforce Administrator to manage and enhance the Salesforce CRM system supporting MongoDB’s Sales organization Effectively work both autonomously and collaboratively across Salesforce platform administration, configuration, release support, security, and audit-related activities Work closely with Tech Leads, Program Managers, Developers, DevOps teams, and Business Stakeholders to understand requirements and deliver scalable declarative solutions Contribute across multiple functions including platform administration, CI/CD participation, release support, access governance, security improvements, and audit readiness Ensure appropriate controls, documentation, and governance practices are followed to maintain a strong and effective control environment Responsibilities Administer, configure, and maintain the Salesforce platform, including users, roles, profiles, permission sets, sharing settings, page layouts, record types, and other core administrative functions Build and enhance Salesforce solutions using declarative tools such as Flows, Validation Rule
Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. We are looking to speak to candidates who are based in Germany for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based) 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc. An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment A tea
The IT SaaS Engineering Team plays a critical role in optimizing MongoDB sales processes, streamlining customer interactions, and maximizing the efficiency of our sales efforts. By leveraging Salesforce, the team ensures that business users have the tools, automation, security, and governance needed to effectively manage customer relationships, support operational processes, and drive business growth. With deep expertise in Salesforce development, platform governance, automation, and system operations, the team continuously enhances the CRM platform to meet evolving business needs. The team partners closely with stakeholders across Sales Operations, Revenue Operations, Security, Compliance, and Engineering to deliver scalable, secure, and reliable Salesforce solutions. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. Role Overview We are looking for a highly capable Senior Salesforce Engineer to design, build, and maintain scalable CRM solutions that support MongoDB’s Sales organization. This role combines strong hands-on Salesforce development, solution design, cross-functional collaboration, and a modern engineering mindset to deliver reliable, maintainable, and high-quality solutions across the core Salesforce platform. What you’ll do Design, build, and maintain scalable Salesforce solutions across the core CRM platform, including custom development, automation, and integrations Partner with business stakeholders, program managers, and technical teams to understand requirements and translate them into secure, maintainable, and scalable technical solutions Own delivery across the full solution lifecycle, including design, development, testing, deployment, documentation, and production support Collaborate closely with globally distributed engineering teams to deliver reliable, secure, and well-governed solutions in an Agile environment Drive strong engineering practices across code quality, documentation, release managem
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