Senior Platform Engineer Jobs

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin, you will be a Senior Software Engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams. Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers. What's the opportunity? At Fin, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts. We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few. What will I be doing? As an experienced engineer you will: Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day. Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Fin's backend

About the role AI Teammates are agents that work like actual team members in Asana — they triage bugs, respond to requests, draft project briefs, conduct research, and handle complex knowledge work across workflows. Unlike chatbots, Teammates are shared team resources that build memory and context across all executions, getting smarter as your team works with them. Currently live with Fortune 500 customers, AI Teammates represent Asana's shift from tracking work to getting work done. We're looking for a Senior Engineering Manager to lead the AI Teammates Platform team — the core engineering team responsible for the execution engine and capability layer that powers AI Teammates. You'll manage a senior team of approximately eight engineers (ICs up to L6) building the systems that determine how AI Teammates reason, execute, and improve over time — from model integration and rollout, to proactive agent behavior, to the developer platform that enables other Asana teams to build on top of AI Teammates. This is a rare opportunity to be at the forefront of Agentic AI. You'll work directly with model partners, lead the core team behind a new applied AI product introduction, and help define how AI agents collaborate with humans in a work management platform used by millions of teams worldwide. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. About Asana AI Asana AI is the company's number one priority. We're building the future of human/AI collaboration — going be

We are dedicated to ensuring proactive elimination of entire classes of security risk by engineering the core libraries, platforms and frameworks that provide secure guardrails for all Asanas. We are looking for a Senior Software Engineer to join our new Security Development team. This team is focused on building durable, secure-by-default solutions to protect Asana's infrastructure and product. Instead of acting as gatekeepers, we build guardrails that empower engineering teams to move quickly and safely. You will be responsible for engineering preventative controls at scale, focusing on building platforms and frameworks that eradicate systemic risks. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve: Design, build, and maintain secure-by-default frameworks, libraries, and platforms to eliminate entire classes of vulnerabilities. Engineer and improve core security services, including our access control frameworks, secrets management infrastructure, and AWS permissions systems. Develop and own the platform for vulnerability remediation, creating tooling that empowers engineering teams to address risks efficiently. Partner with product and infrastructure teams to architect and implement foundational security controls for Asana including cloud networking, and compute infrastructure. Partner with product teams to effectively offer recommendations for how to secure projects at all phases of implementation (design, development, launch, and/or incidents) Influence engineering initiatives through design reviews, communicating security principles, and helping teams make sound security trad

We are dedicated to ensuring proactive elimination of entire classes of security risk by engineering the core libraries, platforms and frameworks that provide secure guardrails for all Asanas. We are looking for a Senior Software Engineer to join our new Security Development team. This team is focused on building durable, secure-by-default solutions to protect Asana's infrastructure and product. Instead of acting as gatekeepers, we build guardrails that empower engineering teams to move quickly and safely. You will be responsible for engineering preventative controls at scale, focusing on building platforms and frameworks that eradicate systemic risks. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve: Design, build, and maintain secure-by-default frameworks, libraries, and platforms to eliminate entire classes of vulnerabilities. Engineer and improve core security services, including our access control frameworks, secrets management infrastructure, and AWS permissions systems. Develop and own the platform for vulnerability remediation, creating tooling that empowers engineering teams to address risks efficiently. Partner with product and infrastructure teams to architect and implement foundational security controls for Asana including cloud networking, and compute infrastructure. Partner with product teams to effectively offer recommendations for how to secure projects at all phases of implementation (design, development, launch, and/or incidents) Influence engineering initiatives through design reviews, communicating security principles, and helping teams make sound security trad

We're looking for an Engineering Manager to lead the Agent Context team in NYC. This team owns how Asana's AI systems search, retrieve, and reason over the work graph the search infrastructure, dense embedding pipelines, ranking systems, and evaluation frameworks that determine whether every AI experience at Asana is trustworthy or not. Your mission is to make retrieval comprehensive, reliable, and fast at enterprise scale, positioning Asana as the coordination and memory layer for the agentic enterprise. This is a high-leverage platform role: nearly every AI product at Asana - AI Teammates, chat experiences, agentic workflows depends on the systems this team builds. You will manage a team of senior engineers in New York collaborating daily with partner teams in San Francisco and Warsaw, and work alongside a dedicated Product Manager as your direct counterpart. This role is based in our New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday; most Asanas have the option to work from home on Wednesdays. What you'll achieve Own the technical direction and delivery of Asana's retrieval stack end to end: lexical and semantic search, dense embedding generation and backfill at scale, chunking and ranking strategies, and RAG comprehensiveness across the work graph. Build and operate the evaluation infrastructure that makes retrieval quality measurable recall/precision benchmarks, offline and online evals, and comparative testing across retrieval backends - so quality decisions are made with data, not vibes. Drive the cost, performance, and quality tradeoffs that define this space: when semantic search earns its infrastructure cost over lexical, how to hit latency targets without sacrificing recall, and how retrieval improvements compound into cheaper, faster downstream LLM calls. Set and enforce the bar for how other teams at Asana integrate with retrieval: clear ownership of embedding decisions, rollout g

As a Senior Enterprise Sales Engineer, you’ll serve as a trusted technical advisor and strategic partner to both customers and Sales. You’ll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities. This role goes beyond delivering demos - you’ll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documen

As a Senior Enterprise Sales Engineer, you’ll serve as a trusted technical advisor and strategic partner to both customers and Sales. You’ll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities. This role goes beyond delivering demos - you’ll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle Contribute to product direction through active participation in structured product and engineering field feedback sessions, bringing field insights and customer patterns to PM and engineering teams Drive operational excellence by ensuring activity, deal progress, and customer interactions are accurately documen

As a Key Accounts Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners. What You’ll Do: Partner with the Sales, Product/Engineering, Customer Success, Professional Services, and executive leadership to articulate the overall Datadog value proposition, vision and strategy to customers Lead technical strategy for both short-term and long-cycle pursuits by driving the end-to-end technical sales agenda for Fortune 100 and comparable prospects — from pipeline generation through purchase decision Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility Present at executive and technical forums, lead workshops, and translate technical detail to business impact for CIOs, SRE/Platform teams, security/compliance, and engineering leadership Maintain accurate notes and feedback in CRM regarding customer input both wins and losses Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape Who You Are: Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering Experienced in programming/scripting with one or more languages (i.e. Python, Go, Java, etc.) and familiarity with DevOps practices such as CI/CD and IaC workflows Demonstrated ability to land into net new logo accounts and collaborate with prospects through long, multi-quarte

As a Senior Security Engineer focused on Datadog’s Cloud SIEM product, you will help shape the future of security operations by transforming real-world security expertise into scalable detection, investigation, and response capabilities. You will develop high-impact threat detection content, improve AI-assisted security workflows, and help defenders identify and respond to threats across cloud-native and enterprise environments. Working closely with Product, Engineering, and Security Research teams, you will influence the evolution of Datadog Security products while advancing detection coverage across emerging technologies and attack surfaces. This role offers the opportunity to contribute to open source initiatives, publish security research, and help define the next generation of agentic security operations capabilities. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Research attacker techniques, defensive strategies, and emerging threats, translating findings into scalable security capabilities that protect customers at cloud scale. Design and improve AI-powered investigation, threat hunting, and response workflows that support Datadog’s agentic SOC capabilities. Own the lifecycle of threat detections and automated security workflows, from research and design through deployment, measurement, and continuous improvement. Develop high-fidelity detection content across cloud platforms, SaaS applications, identity systems, endpoints, networks, and other modern attack surfaces. Partner with Product, Engineering, Security Research, and customers to influence roadmap decisions and improve security outcomes across the platform. Mentor security engineers and drive improvements through automation, tooling, rapid prototyping, and data-driven optimization. Who Yo

As a Senior Enterprise Sales Engineer, you’ll serve as a trusted technical advisor and strategic partner to both customers and Sales. You’ll lead complex technical evaluations, align solutions to business outcomes, and help shape deal strategy in high-impact opportunities. This role goes beyond delivering demos - you’ll own the evaluation experience end-to-end, influence key stakeholders, and help drive successful outcomes across enterprise accounts. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do: Own the sales process in partnership with Account Executives by leading and shaping the technical strategy across opportunities from PG to Closed Won Lead customer discovery to uncover technical challenges, business goals, and success criteria, then translate those needs into tailored Datadog solutions and measurable business outcomes Deliver engaging product demos, technical presentations, and solution workshops that connect platform capabilities to customer outcomes for diverse stakeholder audiences including executives Full ownership of the technical evaluations (POVs) end-to-end: scoping use cases and requirements, defining competitive success criteria, building a project plan with clear timelines, and holding all participants accountable to the process Identify, develop, and leverage technical champions across multi-stakeholder environments, building a structured plan for champion cultivation and influence throughout the deal cycle Contribute to product direction through active p

As a Senior Security Engineer focused on Datadog’s Cloud SIEM product, you will help shape the future of security operations by transforming real-world security expertise into scalable detection, investigation, and response capabilities. You will develop high-impact threat detection content, improve AI-assisted security workflows, and help defenders identify and respond to threats across cloud-native and enterprise environments. Working closely with Product, Engineering, and Security Research teams, you will influence the evolution of Datadog Security products while advancing detection coverage across emerging technologies and attack surfaces. This role offers the opportunity to contribute to open source initiatives, publish security research, and help define the next generation of agentic security operations capabilities. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: Research attacker techniques, defensive strategies, and emerging threats, translating findings into scalable security capabilities that protect customers at cloud scale. Design and improve AI-powered investigation, threat hunting, and response workflows that support Datadog’s agentic SOC capabilities. Own the lifecycle of threat detections and automated security workflows, from research and design through deployment, measurement, and continuous improvement. Develop high-fidelity detection content across cloud platforms, SaaS applications, identity systems, endpoints, networks, and other modern attack surfaces. Partner with Product, Engineering, Security Research, and customers to influence roadmap decisions and improve security outcomes across the platform. Mentor security engineers and drive improvements through automation, tooling, rapid prototyping, and data-driven optimization. Who Yo

The MongoDB Database Experience team is a diverse group of contributors working together to help our users manage MongoDB at global scale. This includes building tools for MongoDB Atlas: our database as a service offering and fastest growing product which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes. We're seeking a Senior Software Engineer to join our Developer Tools Team within the Database Experience department. The team is responsible for tools which allow users to interact with their data and to understand the health and performance of their MongoDB deployments. The Developer Tools Team works on a variety of APIs and customer-facing UIs empowering MongoDB users to interact with their stored data, whether that’s on desktop via MongoDB Compass or in the browser via Atlas Data Explorer. This role is fully remote for a candidate based in the United States with US citizenship. We're looking for someone who Is a full stack engineer with a willingness to take on both frontend tasks and backend tasks Has experience with the design and architecture of a modern, scalable, high availability web application Has experience working with databases Enjoys collaboration and being part of a team Is approachable, curious, and intellectually honest Would enjoy chasing down difficult problems in a distributed environment Always strives to expand their knowledge Nice to Haves Knowledge of database internals and tuning mechanisms, particularly indexing Previous work in TypeScript, React, and Node.js, particularly maintaining an ecosystem of dependencies Experience working with websocket based client to server communication Familiarity with developing and supporting microservice based architectures using Kubernetes About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and d