Senior Quality Improvement Professional Jobs

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! At Figma, we believe great products are built through a balance of speed, direction, and differentiation. As AI transforms how software is created, we’re building tools that help teams move seamlessly from idea to production; combining design, code, and collaboration in one shared environment. We’re looking for people who thrive in fast-moving environments, embrace emerging technologies, and are passionate about building thoughtful, high-quality products that stand out and deliver meaningful customer impact. Figma is looking for a Director, Mid-Market Sales to lead a team of Managers and Account Executives responsible for the engagement, expansion and retention of our rapidly growing customer base. You’ll consult with our existing customer base and potential customers in driving meaningful relationships that contribute to the customer experience and revenue to our bottom line. We are targeting organizations (from 500 - 5k Employees) where deal complexity, stakeholder multi-threading, and strategic impact necessitate a repeatable sales motion. You will report to the Senior Director, Mid-Market. This is a full time role that can be held from one of our US hubs, either San Francisco or New York. What you’ll do at Figma: Execute and optimize the established sales process, including territory planning, account mapping, and

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. Our team builds industry-changing financial products at national scale, in partnership with the U.S. Government, to expand financial access for millions of Americans. The team launched its hallmark product, Trump Accounts, which debuted as the #3 app in the App Store and #1 in Finance. We have an exciting year ahead growing that product while expanding into new verticals, delivering simple, trusted, and impactful financial experiences to a massive audience. We're an ambitious, collaborative team of builders who love solving complex problems together, partnering closely with product, engineering, legal, and operations to ship work that meets a very high bar. As a Staff Product Designer on this team, you will lead design for new zero-to-one product experiences from early concept through national launch, shaping how millions of Americans interact with an entirely new category of financial product. This role is for someone who obsesses over the details others miss. You'll set the visual and interaction bar for products that ship to a massive, high-visibility audience, where craft quality is inseparable from trust. You'll work closely with senior leadership, engineers, researcher

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Technical Recruiting team partners with Engineering, Security, Data, and other technical orgs to build the teams behind Robinhood’s products and infrastructure. We work closely with hiring leaders to plan hiring, build strong pipelines, and deliver a high-quality, consistent candidate experience. We care about clear communication, strong partnerships, and continuously improving how we hire. As a Technical Recruiter, you’ll own full-cycle recruiting across a range of technical roles. You’ll partner with hiring managers and senior leaders in Engineering to define what great looks like, develop effective sourcing strategies, and drive consistent pipeline activity. You’ll collaborate closely with peers to share insights, improve workflows, and keep hiring moving efficiently. Th

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As an Associate Manager, Compliance within CX Global Financial Crimes Operations (GFCO), you'll join the Functional Lead team, a high-performing group responsible for ensuring Coinbase's compliance operations programs across Transaction Monitoring (TM), Screening, and Enhanced Due Diligence (EDD) operate effectively and efficiently. You'll own the compliance content function across all three pillars, lead a small team of contractors, and serve as an operational program manager for the TM function. You'll drive measurable efficiency gains by embedding AI into compliance content operations while maintaining rigorous quality standards. What you’ll do: Own the end-to-end content lifecycle across TM, Screening, and EDD, managing intake, prioritization, creation, review, approval, publishing, and change communication for all procedural content, guidance documents, and job aids Lead a small team of 2-3 contractors, assigning work, setting priorities, and ensuring consistent quality and delivery against deadlines Drive program management for the TM function, hosting weekly change management meetings, tracking the book of work, resolving blockers, and reporting progress to senior leadership Build and deploy AI agents and automated workflows to scale content production, streamline intake processes, and reduce manual effort across daily operations Partner cross-functional

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Stablecoin team builds and operates Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their own branded, USDC-backed stablecoins on Coinbase's infrastructure. As a Software Engineer on this team within the Developer group, you'll build and extend the backend services and onchain contracts that power issuance, reserves, minting and burning, and rewards distribution for a fast-growing roster of partners. What you'll do: Build and extend smart contract functionality for minting, burning, and safeguarding custom stablecoin supply, working closely with senior engineers on design and security review. Implement backend services that power onboarding, issuance, reserve accounting, and rewards distribution. Collaborate with engineers, designers, and product managers to turn the stablecoin roadmap into shipped features every quarter. Develop reporting, monitoring, and internal tooling that improve reliability and operational excellence for the team. Write high-quality, well-tested code across both backend and smart contract surfaces. Required Skills and Experience: 2+ years of experience building and maintaining production backend services. Exposure to writing, testing, or deploying smart contracts (Solidity or similar EVM languages), or demonstrated ability to ramp quickly in new technical domains with mentorship. Comfort working within a service-o

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Coinbase's Financial Services & Loyalty (FSL) team is building the products that make Coinbase the best place to deposit, hold, and grow your money. As a Design Lead on the Financial Services & Loyalty team within the Consumer & Business group, you'll own design strategy and team leadership for the Loyalty pillar, including Coinbase One (CB1) membership, CB1 Card, and Advocacy. You'll drive the vision, quality bar, and execution for our most impactful consumer products! Lead design strategy and execution across Coinbase One membership, CB1 Card, and the broader Loyalty surface area, spanning multiple product and engineering pods Partner with senior Product and Engineering leads to shape roadmaps, drive alignment, and represent design in leadership forums Drive 0-to-1 strategic design work including membership evolution, retention mechanics, and rewards experiences Set and maintain a high quality bar across all Loyalty surfaces through structured review processes (design crits, DRRs, workbench sessions) Represent Loyalty design in exec-level reviews and cross-functional leadership syncs Required Skills and Experience: 8+ years of product design experience Proven track record leading design for subscription, loyalty, or membership products at scale (1M+ users) Experience partnering with senior product and engineering leaders to shape strategy, d

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Staff Software Engineer within the Security Platform Engineering group, you'll serve as the primary execution anchor for our most critical regulatory and cryptographic initiatives. This team owns Coinbase's Tier-0 Multi-Party Computation (MPC) engine, which secures 99% of assets under custody. You'll lead the development of high-availability services that directly protect customer assets and ensure global regulatory compliance from our Israel office. What you'll do: Lead the architecture and execution of critical cryptographic infrastructure, including services required for global regulatory compliance Define technical strategies with a multi-quarter horizon, bringing clarity to highly ambiguous requirements for novel cryptographic solutions Own risky and ambitious initiatives, implementing secure and resilient cryptographic protocols in a high-stakes, zero-trust environment Shape engineering quality practices as a technical anchor and mentor within a team of senior engineers, driving rigorous code reviews and eliminating single points of failure Build alignment and secure commitment from cross-functional partners across Security, Product, and Policy to drive flawless execution Required Skills and Experience: 8+ years of experience in software engineering with demonstrated success building highly available, distributed systems Deep domain expertise in applied cr

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Design Systems Manager to join Design Foundations, the infrastructure layer of Lyft's design organization. Design Systems at Lyft is an integral part of the overall user experience. Our design system spans product surfaces, marketing, and brand, officially known as the Lyft Product Language (LPL) and shipped directly to code. You'll own the craft and execution of that system, partner closely with design, engineering, and marketing, and lead Design systems work through a period of active global growth and capability expansion. This role reports to the Director of Design Foundations and works alongside a dedicated DPM and Engineering managers, and a tight-knit team of design systems practitioners. Responsibilities: Strategy & Vision Set the strategy and roadmap for Lyft Product Language (LPL) across product, marketing, and brand surfaces, in partnership with the Director of Design Foundations and engineering leadership and the Design Systems team Lead the AI transformation of the system: integrate AI into LPL tooling, adoption workflows, and the day-to-day designer experience at Lyft Represent Design Systems in reviews and other senior leadership forums People & Craft Manage and develop a team of design systems designers and illustrators working across iOS, Android, web, and brand Hold the quality bar for system-wide design: cross-platform coherence, accessibility (WCAG), road safety, localization, and brand consistency. Coach the team on making educated tradeoffs between flexibility, coherency, usability, and efficiency Execution & Partnership Partner closely with the Design Systems DPM and engineering managers to maintain system health, sequence work, and unblock teams Own the LPL component contribution and review process end-to-end, from intake through release Commu

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is looking for a Design Systems Manager to join Design Foundations, the infrastructure layer of Lyft's design organization. Design Systems at Lyft is an integral part of the overall user experience. Our design system spans product surfaces, marketing, and brand, officially known as the Lyft Product Language (LPL) and shipped directly to code. You'll own the craft and execution of that system, partner closely with design, engineering, and marketing, and lead Design systems work through a period of active global growth and capability expansion. This role reports to the Director of Design Foundations and works alongside a dedicated DPM and Engineering managers, and a tight-knit team of design systems practitioners. Responsibilities: Strategy & Vision Set the strategy and roadmap for Lyft Product Language (LPL) across product, marketing, and brand surfaces, in partnership with the Director of Design Foundations and engineering leadership and the Design Systems team Lead the AI transformation of the system: integrate AI into LPL tooling, adoption workflows, and the day-to-day designer experience at Lyft Represent Design Systems in reviews and other senior leadership forums People & Craft Manage and develop a team of design systems designers and illustrators working across iOS, Android, web, and brand Hold the quality bar for system-wide design: cross-platform coherence, accessibility (WCAG), road safety, localization, and brand consistency. Coach the team on making educated tradeoffs between flexibility, coherency, usability, and efficiency Execution & Partnership Partner closely with the Design Systems DPM and engineering managers to maintain system health, sequence work, and unblock teams Own the LPL component contribution and review process end-to-end, from intake through release Commu

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. Lyft is a global company that connects people to transportation to change the way we live and get around our communities. Our drivers and passengers entrust Lyft with their personal information and travel details to get where they are going and expect us to keep that data safe. Lyft's Privacy team is composed of engineers and analysts dedicated to ensuring appropriate data protections are applied to our drivers' and passengers' data. Our goal is to make privacy the default setting for our internal engineers and our customers. We help design architectures, build a scalable data platform, and define policies to reduce the exposure of user data and ensure appropriate privacy and security protections are applied across the company. We are looking for a highly motivated, collaborative, team-focused and technically strong Software Engineer to join our Privacy team. As a member of this team, you will design and build systems that make privacy the default at Lyft. Every day, you'll partner with engineering, product, legal, and compliance stakeholders on high-impact projects — from building data redaction pipelines to enabling users to exercise their privacy rights to deploying data management systems across a diverse set of Lyft services. You'll bring strong engineering instincts, a passion for privacy, and the ability to lead large projects from idea to execution. Responsibilities: Write well-crafted, well-tested, readable, and maintainable code Promote appropriate tech and engineering best practices Partner with teams across Lyft on organizational privacy initiatives Partner with senior engineers to design, build, and maintain systems that enhance privacy across the organization Independently lead tasks from idea to execution Participate in code reviews to ensure code quality and distribute knowledge Parti

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team As a leading player in the internet economy, Stripe has a responsibility to protect itself, our users, end customers, and the broader financial ecosystem from harm. Fraud Operations proactively reduces fraud, making it difficult and unprofitable for fraudsters to carry out attacks through Stripe. We build scalable, high-judgement investigation and review operations while minimizing user friction. We work across products, customer segments, and markets and serve as a core pillar of the Stripe risk strategy. What you'll do Stripe is hiring a people leader to run our Fraud Operations Center in Bangalore. You'll lead leaders and senior operators responsible for core fraud investigations and complex, high-impact investigations. You'll be accountable for operational excellence across fraud review workflows—setting the operating cadence, defining and evolving team metrics, strengthening quality and consistency of decision-making, and scaling processes through tooling and vendor partnerships. This role is both strategic and hands-on: you'll stay close to day-to-day fraud workflows, regularly reviewing cases and serving as an escalation point and decision-making resource for the team. Responsibilities Lead the Bangalore Fraud Operations Center by managing team leads and senior associates, setting clear expectations, coaching performance, and building a high-judgement culture rooted in strong decisioning and customer empathy Own core fraud investigati

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team Our professional services team combines payments and financial expertise with experience integrating Stripe technology in thousands of projects. We help our customers create marketplaces, launch subscription businesses, expand globally, and more. This team provides critical implementation and post-launch services to help Stripe users maximize long-term value, quickly and confidently. We are looking for an experienced Integration Engineer to join our SEA distributed team. What you’ll do Stripe’s Integration Engineering team is responsible for providing technical leadership and guidance to our most strategic users while they are integrating with Stripe. We’re seeking engineers with strong technical and business skills to drive high-quality integrations while accelerating time-to-live. Using first-hand customer knowledge, you will also impact product strategy, working with all parts of Stripe to ensure its offerings continue to satisfy its largest and most strategic users’ needs. Responsibilities Be a trusted technical advisor to clients and project members to solve complex technical challenges, and establish credibility & build deep relationships with senior technical individuals within client organization Collaborate with Sales, Solution Architecture and other user-facing teams to drive client engagement, customer wins, and revenue on behalf of the Professional Services team Plan and execute integration engineering end-to-end, from hi

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Communications team builds and protects Stripe’s brand and influence across the world. Product Comms is a team of creative thinkers and entrepreneurial strategists tasked with deepening the understanding of Stripe’s products. We work closely with the Product, Marketing, Policy and wider Comms teams to produce imaginative and effective messaging and provide strategic counsel to our executive team that goes far beyond the bounds of traditional comms. What you’ll do This role is to lead global product communications for Stripe’s crypto offerings. You’ll work shoulder-to-shoulder with senior leaders and the teams building Stripe’s crypto products to shape the storytelling strategy around this new frontier of financial infrastructure. Three important dimensions of this role include: (i) entrepreneurialism — you’ll work in uncharted territory, building a new comms muscle for Stripe. It’ll be up to you to identify and go after the best opportunities. (ii) superb writing and storytelling — you’ll bring your writing skills to bear on Stripe’s highest profile public moments, such as company letters, executive keynotes, and other long-form content. The vision for Stripe’s crypto products needs to come to life with your words. (iii) attention to detail — building in a new space requires a foundation of trust and legitimacy. You’ll work at an uncompromising quality bar where no detail is too small to matter. Responsibilities Lead global product c

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. About the team The Stripe EMEA Marketing team is a dynamic and rapidly growing group dedicated to transforming customers into enthusiastic advocates for Stripe. Collaborating closely with sales, we focus on accelerating the path to purchase and enhancing product adoption among our user base. Our regional marketing efforts involve crafting and executing tailored marketing plans that resonate with local audiences, as well as spearheading our most significant conferences and sponsorships that drive go-to-market success and business growth. Join us and be part of a culture that celebrates teamwork, innovates boldly, and makes a meaningful impact. What you’ll do We’re looking for a strategic, results-oriented marketing leader to drive our marketing engine for SMB and Mid-Market segments across EMEA, with an emphasis on Ideal Customer Profiles. This segment represents a massive portion of Europe’s economic fabric and is a critical driver of our ambitions in the region. This is a senior individual contributor role for someone who thrives at the intersection of strategy, execution, and cross-functional influence. You'll translate global priorities into locally resonant programs, ensuring that audiences in the SMB and Mid-Market space have high-quality, insight-driven experiences throughout their lifecycle, from early exploration to long-term partnership. The ideal candidate is data-driven, has an unbridled passion for working hand-in-hand with regional sales

At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust! We are searching for a Salesforce Technical Lead, with expertise in building robust and scalable solutions to join Trustpilot’s Go-to-Market Technology department. This role will be pivotal in shaping large strategic projects within our Salesforce platform, collaborating across our commercial, marketing and customer service teams. The ideal candidate will have a strong background in up-to-date and current Salesforce Development, a proactive approach to operational excellence and a keen eye for system architecture, code quality, as well as process automation. This is a new position and is a key link with the business-wide Salesforce team, which is responsible for the entire company’s Salesforce ecosystem. What You’ll Be Doing: Salesforce Development & Architecture Design, develop, and implement custom Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC) and other programmatic capabilities to meet the needs of the GTM Tech team and wider business needs Develop and maintain complex Salesforce Flows and automation, ensuring adherence to best practices and optimal performance Providing end-to-end project leadership: from initial solution design, establishing delivery timelines, and cross-functional problem solving to final delivery and senior-level reporting Integrate Salesforce with internal and external systems using APIs and var