Senior Quality Systems Specialist Jobs

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview We are seeking a Senior Product Manager to own the vision, strategy, and execution for our In Store Tasks product. This role sits at the intersection of shopper experience, retailer and CPG enablement and plays a big role in improving the reliability of fulfillment for our customers. Fulfillment quality is a critical driver of customer satisfaction and retailer trust at Instacart. You will define and deliver the roadmap for Shoppers doing in-store tasks that will enable us to build in-store intelligence to better track inventory, item location and ultimately fulfill orders accurately, efficiently, and at scale. This role partners closely with a dedicated team of engineers, designers, and data scientists, and will collaborate broadly across Shopper and Logistics teams to drive aligned priorities. This role sits within the Inventory Intelligence team — respo

We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart's Enterprise Solutions team partners with North America's largest grocery and retail chains to power their digital commerce through StorefrontPro, FulfillmentPro, CarrotAds, and adjacent software products. We're seeking a Senior Director, Enterprise Delivery and Growth to serve as the leader for this software portfolio — accountable for the full retailer experience from first implementation through ongoing growth and renewal. In this highly visible, impact-driven role, you will lead three Director-led organizations — Retailer Delivery (implementations), Enterprise Architecture & Engineering (solutions architecture, technical account management, and forward-deployed engineering), and Retailer Success (post-live growth and expansion) — and own the outcomes that matter: time-to-live, implementation quality and CSAT, adoption velocity, net revenu

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Android team’s mission is to redefine how millions of users engage with their finances. We're focused on delivering intuitive, scalable, and inclusive mobile experiences that empower our customers to build better financial futures. We collaborate closely with Product, Design, and Backend Engineering to ensure every interaction on Android reflects quality, performance, and care. Robinhood’s Trading Products team builds and evolves the customer-facing stock trading experience within Brokerage Engineering, owning key parts of the equities product surface. The team works across core order flows, trading state updates, and frontend product experiences to help customers research, place, and manage trades with reliability at scale. As a Senior Android Engineer on this team, you would lead the development of high-impact mobile experiences that sit at the center of the trading journey. We’re looking for someone who can drive complex Android work end to end, partner closely across functions, and bring the technical depth and product judgment to flex into staff-level scope for the right candidate. This role is based in our Menlo Park, CA or New York City, NY office, with in-person

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Command Center (RCC) is a newly formed reliability team that serves as the front line for detecting, coordinating, and mitigating production incidents across Robinhood. As part of Robinhood’s broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration. As a Senior Engineer, you will be part of the founding RCC team, helping define how Robinhood responds to and learns from incidents at scale. This is a highly visible role focused on incident leadership, operational excellence, and reliability tooling. You will not own product services or core infrastructure, but you will own the processes and tools that enable fast, high-quality incident response. This role is based in our Menlo Park, California office, with in-person attendance expected at least 3 days per week. What you'll do: Serve as a senior technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure Partner closely across many different types of engineers to raise the bar for operational excellence and incident r

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Android team’s mission is to redefine how millions of users engage with their finances. We're focused on delivering intuitive, scalable, and inclusive mobile experiences that empower our customers to build better financial futures. We collaborate closely with Product, Design, and Backend Engineering to ensure every interaction on Android reflects quality, performance, and care. Robinhood’s iRAD team builds and scales investing experiences across areas like Retirement, Advisory, Recurring Investments, and Recommendations. The team works across both foundational and customer-facing surfaces, including onboarding flows, settings, deeplinks, and other shared product experiences. As a Senior Android Engineer on iRAD , you would build and evolve high-impact mobile experiences across these investing journeys, helping shape how cus

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Android team’s mission is to redefine how millions of users engage with their finances. We're focused on delivering intuitive, scalable, and inclusive mobile experiences that empower our customers to build better financial futures. We collaborate closely with Product, Design, and Backend Engineering to ensure every interaction on Android reflects quality, performance, and care. The Crypto expansion team is building Robinhood products for new regions, extending crypto and adjacent financial experiences to customers around the world. The team owns all critical parts of the app across onboarding, funding, account setup, trading product integrations, and platform capabilities required to operate in new jurisdictions. This team sits at the intersection of building an internationalization platform and region specific product execution, to help Robinhood be successful in new markets. Recent work in expansion effort has included Canada, Europe launches with multi-currency wallet capabilities, local funding rails, translations infrastructure, and new onboarding experiences for each region As a Senior Android Engineer on the Crypto Expansions team, you’ll help launch Robinh

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Command Center (RCC) is a newly formed reliability team that serves as the front line for detecting, coordinating, and mitigating production incidents across Robinhood. As part of Robinhood’s broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration. As a Senior Engineer, you will be part of the founding RCC team, helping define how Robinhood responds to and learns from incidents at scale. This is a highly visible role focused on incident leadership, operational excellence, and reliability tooling. You will not own product services or core infrastructure, but you will own the processes and tools that enable fast, high-quality incident response. This role is based in our New York, New York office, with in-person attendance expected at least 3 days per week. At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams. What you'll do: Serve as a senior tech

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world's biggest financial problems. We're looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn't a place for complacency, it's where ambitious people do the best work of their careers. We're a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Redesign team refreshes core Robinhood products and ships incremental improvements across the platform. We take an experimentation-first approach on highly visible, user-facing surfaces to test ideas broadly and move quickly. Our team culture values confidence, flexibility, and the ability to navigate ambiguity with minimal requirements. We collaborate closely with Product Managers to balance user experience with business metrics. As a Senior Product Designer, you will be accountable for high-quality visual craft, which is a primary focus of this role. You will rapidly generate and test a broad range of user experience concepts across multiple business domains. In this position, you will confidently present your work to executive leadership and defend design decisions that involve complex business trade-offs. You will work on high-visibility surfaces to shape how millions of users interact with our core features. Your ability to collaborate effectively and build strong professional relationships across product groups will be essential to your success! This role is based in our Menlo Park, CA or New York, NY office(s), with in-person attendance expected at lea

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Team/ Role Paragraph: The FCM Operations team supports Coinbase Financial Markets, Inc.’s US Futures, Options, and Prediction Markets businesses by managing critical operational workflows, including trade flow and position management, margin monitoring, internal and regulatory reporting, and business analytics. The team also enables new product launches, feature enhancements, and vendor management. We are seeking a senior individual contributor who can operate at both strategic and execution depth, using technical and regulatory expertise to evolve the FCM operating model. This person will identify where workflows, controls, and tooling may break as the business scales, partner cross-functionally to design better solutions, and drive those solutions through implementation. This role is ideal for a hands-on, product-oriented operator who can translate business complexity into scalable processes, control frameworks, and operational tooling. What you’ll do: Own and continuously improve the FCM operating model across core workflows including trade flow management, position management, margin monitoring, internal reporting, regulatory reporting support, and business analytics. Lead the design and build of scalable operational solutions across people, process, and tooling, with a focus on reducing manual effort, increasing control quality, and improving operational r

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Data Scientist on the CX Consumer Analytics team, you will serve as the foundational link between CX operations and top-line financial impact, owning the revenue calibration models, experimentation frameworks, and behavioral intelligence that connect every customer support interaction to Coinbase's asset accumulation flywheel. You will partner closely with CX Analytics Engineers, Program Managers, and Product teams to translate complex operational and behavioral data into defensible, executive-ready insights that drive measurable improvements in retention, product adoption, and automation quality. What you'll do: Own and evolve CX's Downstream Impact of Support (DSI) revenue calibration models, translating support interaction data into quantified revenue signals. Design and execute causal inference frameworks and experiments to measure the incremental impact of CX programs (Concierge, Proactive Outreach, automation interventions) on customer retention and product engagement. Build and maintain LLM-powered classification pipelines for CX contact taxonomy, customer friction detection, and issue attribution, partnering with Analytics Engineers to productionize models into CX's governed Source of Truth infrastructure. Partner with CX Program Managers and Product teams to define segmentation models and behavioral signals that enable personalized experiences an

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The CX Automation team within Enterprise Applications & Architecture engineers seamless, intelligent customer experiences by maximizing automation across support surfaces. As Senior Product Manager for the Help Center, you’ll own Coinbase’s primary self-service channel—where most customers first seek support. You’ll drive Automation Rate and customer satisfaction by building AI-powered search, personalized article experiences, and self-service workflows that resolve issues before they reach an agent. What you’ll do Own the Help Center roadmap across search quality, article strategy, AI summaries, and self-service flows serving millions of global customers. Improve Automation Rate and CSAT by identifying high-impact opportunities to deflect contacts via better self-service, smarter surfacing, and proactive resolution. Build AI-integrated search and content experiences with ML/LLM partners to enhance relevance, summaries, and contextual Quick Actions. Partner with CX Ops, Content Design, Engineering, and Data Science to maintain accurate, high-coverage knowledge across geographies and languages. Define and track funnel metrics (Automation Rate, Search AtR, CSAT, escalation rate) and use data to drive prioritization. Collaborate with internal platform teams and 3P vendors to keep chat, voice, and agent-tool integrations seamless and current. Required Skills a

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . The Business Controllers team serves as Finance's "One-DRI" (Directly Responsible Individual) for every product launch with financial impact at Coinbase. Acting as the central coordinator across accounting, tax, treasury, credit risk, and operations, the team ensures new products launch smoothly without compromising financial integrity, audit readiness, or regulatory compliance. As a Senior Business Controller, you'll drive cross-functional alignment and serve as a trusted finance partner as Coinbase continues to expand its product footprint. What You'll Do Own periodic prioritization meetings with Business Partners across Consumer, Institutional, Base, and Development to assess product launch pipelines and plan Finance support across workstreams Drive a culture of quality and compliance by overseeing the end-to-end product launch review process, maintaining up-to-date Finance Requirements documentation, and ensuring all launch blockers have assigned DRIs and ETAs Partner with finance stakeholders, business leads, and cross-functional teams to evaluate new product strategies, define finance requirements, and support timely implementation in a fast-paced environment Serve as a trusted advisor to business partners, helping them navigate the Finance organization and scale operations with minimal friction Collaborate with EAA and Finance Engineering teams to implement ne

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer on the Stablecoin team within the Developer group, you'll help build and scale Coinbase Custom Stablecoins (CCS), the platform that lets partners launch their own branded, USDC-backed stablecoins on Coinbase's infrastructure. This role sits at the intersection of backend engineering and smart contract development - you'll own the services and onchain contracts that power issuance, reserves, minting and burning, and rewards distribution for a fast-growing roster of partners. What you'll do: Own and evolve the smart contracts that mint, burn, and safeguard custom stablecoin supply, shipping changes in a secure and auditable way. Build and scale backend services that power onboarding, issuance, reserve accounting, and rewards distribution. Partner with product, design, and tech leads to turn the stablecoin roadmap into shipped features every quarter. Drive architectural decisions across the backend and smart contract surface, balancing security, scalability, and speed of delivery. Write high-quality, well-tested code and raise the bar for operational excellence across the team. Required Skills and Experience: 5+ years of experience in software engineering, including designing, building, and operating production backend services. Experience writing, testing, and deploying smart contracts (Solidity or similar EVM languages) in production, ide

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring an Analytics Engineer to join the GFCO Analytics Engineering team and build the data foundations that power customer experience and compliance operations at Coinbase. You'll own end-to-end data pipelines, develop trusted metrics, and enable CX stakeholders to make faster, better decisions with clean, reliable data. This is a high-impact role where you'll directly influence how we serve and protect our customers while scaling our analytics capabilities. What you'll do: Own the design, build, and maintenance of data models and pipelines that support CX operations, compliance reporting, and customer insights, ensuring data is accurate, timely, and well-documented. Partner with CX Operations, Compliance, and Product teams to translate business needs into data requirements and deliver self-serve analytics solutions that reduce manual effort. Build and maintain dashboards, metrics, and reporting tools that give CX leaders visibility into performance, customer trends, and compliance health. Drive data quality and governance within the CX data domain by implementing testing, monitoring, and documentation standards that ensure stakeholder trust in the data. Identify opportunities to automate recurring data workflows and reporting processes, shifting the team from reactive requests toward scalable, self-serve solutions. Collaborate with broader Data Engineering an

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . We're hiring a Senior Recruiter to join our Core Recruiting team within People Success. This team owns hiring across Coinbase's G&A, Customer Experience, EAA and IT, and you'll be responsible for owning full-lifecycle recruiting across your portfolio. Depending on business needs, you may also support product group hiring, so flexibility across talent markets is key. You'll partner with hiring managers to deeply understand their talent needs, build strong pipelines, and contribute to process improvements that help the recruiting team scale. What you'll do: Own the full recruitment lifecycle from role intake through close across your portfolio, with the flexibility to support both G&A and technical requisitions as business needs shift. Build candidate pipelines through self-sourcing and competitive research, ensuring sufficient depth and quality at each stage to maintain hiring velocity. Partner with hiring managers across your client groups to translate hiring needs into effective search strategies and a strong candidate and interviewer experience. Drive data integrity and use pipeline analytics to inform hiring efficiency, surface bottlenecks, and improve outcomes for your hiring teams. Contribute to recruiting process improvements and pilot programs that help the team scale its impact across global markets. Required Skills and Experience: 5+ years of full-li