Senior Software Engineer Customer Experience Jobs

DeepIntent is the leading healthcare marketing platform, purpose-built to help marketers plan, activate, and optimize data-driven campaigns with speed and precision. Trusted by the world’s top healthcare brands and their agencies, DeepIntent uniquely unites media, identity, and real-world clinical data to power privacy-safe, omnichannel marketing across every screen. Backed by patented technology and proven outcomes, DeepIntent’s platform delivers measurable audience quality and script lift at scale. Learn more at www.deepintent.com . What You’ll Do: We are looking for a Senior Software Engineer – Platform Operations based in Pune, India, who will play a key role in ensuring the reliability, performance, and operational excellence of DeepIntent's platform and data ecosystem. This role requires a strong engineering mindset with the ability to troubleshoot complex technical issues, understand distributed data architectures, and collaborate across Engineering, Product, Analytics, and Customer-facing teams to deliver timely and effective solutions. As part of the Operations organization, you will work closely with Engineering to support production systems, improve operational processes, and drive platform stability. The ideal candidate is a self-motivated problem solver who is passionate about learning new technologies, improving system reliability, and delivering exceptional customer outcomes through engineering excellence. Serve as the engineering interface between Customer-facing teams, Analytics, Product, and Engineering organizations. Partner with Platform Support, Client Success, and other customer-facing teams to investigate and resolve complex platform-related issues. Analyze application, API, and data pipeline issues to identify root causes and drive timely resolution. Develop and standardize operational tools, and interfaces to support analytical and operational use cases. Monitor data pipeline executions, investigate failures, and implement corrective and pre

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Agent Gateway Team The Agent Gateway team owns the identity-aware infrastructure that connects enterprise AI agents to the tools, data, and services their organizations authorize. Every call from Claude, Agentforce, Codex, and internal/homegrown agents to a resource flows through us. We enforce authorization, isolate credentials, mint the right token per target, and produce the audit trails that security teams rely on. We are early in a rapidly evolving space. The standards for agent identity (MCP, OAuth token exchange, DCR) are being built under our feet. Our roadmap includes hardening the data plane for on-premises customer deployments, extending policy semantics beyond tool-level allowlists, adding native support for Agent-to-Agent brokered delegation, and scaling to tenants with thousands of virtual MCP servers. The Senior Software Engineer Opportunity Okta is looking for a Senior Software Engineer to help build the Agent Gateway. You will own features and components across the data and control planes, turning technical designs and product requirements into reliable production systems. Working alongside staff engineers, you will implement token exchange, request routing, credential resolution, and policy evaluation as agent identity specifications evolve. This is a hands-on software development role at the intersection of product, security, and infrastructure. You will ship services that handle agentic traffic reliably and performantly at scale. Wha

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are looking for a high-impact Senior Software Engineer in Test (Sr. SET) to join our QA Core Team. In this role, you will partner closely with Infrastructure, Release Engineering, and Development teams to drive high availability, build scalable test automation, and optimize CI/CD release pipelines. You will take ownership of release-based testing, system observability, and automation services to ensure that weekly software releases are delivered seamlessly and with high quality across mission-critical systems. Key ResponsibilitiesTest Automation & System Quality Design, implement, and maintain scalable test automation frameworks for both server- and client-side systems using Java, TestNG, JUnit, and Selenium. Develop and execute comprehensive end-to-end and system test plans to validate new software changes against existing customer deployment patterns. Set up and manage automated test configurations, lab environments, and containerized test setups using Docker. Perform release-based validation, ensuring full compatibility, high availability, and uptime across weekly deployment cycles. CI/CD Pipeline Maintenance & Optimization Troubleshoot, debug, and optimize CI/CD pipelines (Jenkins, GitHub Actions, CircleCI, Buildkite) to reduce test execution times and eliminate flaky builds. Manage and optimize Maven-based build structures, dependency management, and automated release workflows. Write operational automation scripts using Python, Bash, or Gro

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Tokenization team's mission is to bring both public and private equity to be tradable 24/7 on decentralized exchanges (DEXs) across the Robinhood Chain. We work at the intersection of blockchain technology, financial market infrastructure, and modern distributed systems - with a focus on accessibility, security, and scalability. Equity markets have been closed nights and weekends for a century; we're building the infrastructure that changes that. As a Senior Software Engineer , you will design and build the core systems that issue, custody, and settle tokenized equities on-chain and keep them in sync with traditional brokerage and ledger systems. You'll lead technically complex projects end to end, make architectural decisions on a foundational Robinhood initiative, and work in a domain where correctness is non-negotiable - the systems you build move real customer assets, continuously, across multiple chains and jurisdictions. This role is based in our Toronto, ON office, with in-person attendance expected at least 3 days per week . At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer - External Observability Platform Location: Bellevue, WA (Hybrid: 3 days/week in-office) Team: Infrastructure & Observability Platform Engineering About the Role Snowflake’s Data Cloud processes exabytes of data across multi-cloud global environments every day. Delivering seamless reliability and real-time visibility to thousands of global enterprise customers requires an Observability Platform built on hyper-scalable backend distributed systems. We are seeking a Senior Software Engineer to own key components of our AI native External Observability Platform . In this role, you will contribute to the technical road map for customer-facing telemetry, system metrics, audit logs, distributed tracing, and actionable operational insights. You will build high-throughput, low-latency infrastructure capable of ingesting, processing, and serving petabytes of telemetry data with strict SLA guarantees. You will join a team of world-class engineers in our Bellevue, WA office. To be successful, you must be deeply technical, capable of leading complex technical projects, and skilled at collaborating with the brightest technical minds in the industry. Key Responsibilities Develop and Scale Distributed Infrastructure: Design and implement key components of Snowf

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. This is a hybrid role based in Tel Aviv, Israel, with the expectation to be in the office on Mondays, Tuesdays, and Thursdays. We are only able to accept applications for those based in Israel or have sponsorship to live and work in Israel. #LI-Hybrid What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. Mobile threats are getting more sophisticated. Jamf Mobile Forensics (JMF) gives security teams a remote, efficient way to monitor mobile devices and respond to advanced attacks - and we're growing the engineering team behind it. As a Senior Software Engineer, you wil l lead within an agile team, mentor others, and own complex parts of the product end-to-end. The current focus is compelling: designing for horizontal scalability to support a growing customer base, and expanding Android threat detection to cover a broader range of attack vectors. If you take quality seriously and want to build software that helps organizations protect the devices their people rely on, we'd like to hear from you. Our Tech Stack: Java Spring Boot Linux PostgreSQL Elastic Search Claude Code AWS Docker What you can expect to do in this role: Break down customer problems into work you and the team can execute on. Independently complete tasks from start to finish with high quality. Ability to communicate technical concepts to stakeholders. Use your knowledge of Engine

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Okta's Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Team The Enterprise Management team provides enterprise-ready, centralized governance of the Auth0 resources our customers build on tenants, teams, and dashboard users under a single pane of glass. As customer environments grow in scale and complexity, we ensure secure, autonomous, and frictionless access through tenant-level transparency and access controls that meet or exceed their security policies. We own the full lifecycle of tenants and teams, the management dashboards, and the public APIs that enable enterprise customers to programmatically gove

Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to inspire creativity, foster belonging, support collaboration, and encourage wellness. At Perforce, you’ll work with and learn from some of the best and brightest in business. Before you know it, you’ll be in the middle of a rewarding career at a company headed in one direction: upward. With a global footprint spanning more than 80 countries and including over 75% of the Fortune 100, Perforce Software, Inc. is trusted by the world’s leading brands to deliver solutions for the toughest challenges. The best run DevOps teams in the world choose Perforce. About the Role The Perforce IP Lifecycle Management (IPLM) suite - used by semiconductor and hardware design teams to manage their intellectual property (IP), releases, and dependencies at scale - includes a Python command-line client (pi), the IPLM API server, the PiCache caching layer, and a Web based interface. As a Senior Software Engineer on the IPLM team, you will own end-to-end features across the CLI and PiCache. You will be expected to work closely with the server team that provides the API and database layers, as well as solutions and support teams to help resolve customer errors. This role blends product feature work, systems engineering, and modern AI-assisted development practices.

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. This role is offered as a hybrid in Brno, Czechia . We are only able to accept applications for those based in Czechia or who have sponsorship to live and work in Czechia. What you'll do at Jamf: At Jamf, we empower people to be their best selves and do their best work. The Senior Software Engineer is responsible for building the tools required to help organizations succeed with Apple. Lead others on the agile team to break down problems and apply the appropriate designs and practices to build Jamf products. Subject matter expert in various Jamf components and product offerings. Mentor and coach others while delivering new components and features with high quality and reliability. What you can expect to do in this role: Break down customer problems into work you and the team can execute on. Independently complete tasks from start to finish with high quality. Ability to communicate technical concepts to stakeholders. Use your knowledge of Engineering best practices to ask the right questions, solve problems and build great software with a high level of quality. Produce designs for new and existing features. Clearly communicate technical concepts with others in the organization (Technical Communication, Support, Product and Cloud). Perform all job responsibilities in alignment with the core values, mission and purpose of the organization. Adhere to the hig

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! About the Team The NR Lens team builds New Relic's Federated Data Platform — a distributed SQL query engine that lets customers connect external data sources (Snowflake, PostgreSQL, Google Sheets, AWS CloudWatch) and query them directly from New Relic. You'll work on the distributed query execution layer, connector architecture, and API gateway that powers cross-source JOINs and unified analytics across customer data stores. What You'll Do Design, build, and maintain cloud-native Java microservices in the NR Lens query path: SQL Gateway, Query Gateway, and data source connector plugins Develop and harden JDBC connector integrations — including connection lifecycle management, credential handling, query pushdown optimization, and security validation Improve query reliability and performance across a multi-tenant distributed SQL deployment serving 50+ customers Build and operate services on AWS (EKS, IAM/STS, S3) with infrastructure-as-code practices Implement

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Automation team builds human-to-system and system-to-system automations that reduce manual effort and friction across the business. We combine cloud-native services, agentic AI, and workflow orchestration to enable employees to interact with enterprise systems through intelligent, secure, and auditable automation. As a Senior Software Engineer I (Automation), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. This full-time position reports to the Sr. Director, Development and can be located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Architect AI Agents: Take a leading role in designing Agentic Workflows using AWS Step Functions and Bedrock Agents that reason

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. Corporate Systems Engineering builds and operates the software platforms, integrations, and automations that power Smartsheet’s core business functions across Finance, Sales/GTM, and People & Culture. Our team owns mission-critical systems and workflows that enable how the company hires, sells, bills, pays, reports, and scales. We operate at the intersection of software engineering, enterprise platforms, and business-critical data, treating internal systems with the same rigor, reliability, and product mindset as customer-facing software. The Finance Systems team engineers and operates the platforms that support financial operations, including ERP, procurement, billing, and compliance. We work across configuration, extensibility, and integration to ensure systems are scalable, auditable, and resilient, treating code, configurations, and controls with the same rigor as software. As a Senior Software Engineer I (Finance Systems), you will lead the design, build, and operation of systems and workflows that directly support business execution at scale. You will own complex technical initiatives, partner with Product Managers and stakeholders on technical roadmaps, and mentor junior engineers. You will report into a Manager, Enterprise Systems, and can be based in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Systems Architecture & Optimization: Engineer and lead the end-to-end lifecycle—analysis, prioritization, and tec

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX About the Role Cloudflare’s Emerging Technologies & Incubation team builds new products at the edge by combining Cloudflare’s network scale with rapid product incubation. This role is on the Workers Runtime team, which ships the runtime that executes customer code at the edge. You’ll improve performance, expand JavaScript and WebAssembly support, and help the runtime scale safely and efficiently. Responsib

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team & role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Robinhood Command Center (RCC) is a newly formed reliability team that serves as the front line for detecting, coordinating, and mitigating production incidents across Robinhood. As part of Robinhood’s broader reliability initiative, RCC works closely with product engineering, reliability, observability, infrastructure, and business teams to reduce customer impact and shorten incident duration. As a Senior Engineer, you will be part of the founding RCC team, helping define how Robinhood responds to and learns from incidents at scale. This is a highly visible role focused on incident leadership, operational excellence, and reliability tooling. You will not own product services or core infrastructure, but you will own the processes and tools that enable fast, high-quality incident response. This role is based in our Menlo Park, California office, with in-person attendance expected at least 3 days per week. What you'll do: Serve as a senior technical leader driving the long-term reliability and observability strategy across Robinhood’s infrastructure Partner closely across many different types of engineers to raise the bar for operational excellence and incident r

Join us in building the future of finance. Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading. About the team + role We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards. The Security Platform team is responsible for the secure lifecycle, governance, and protection of Robinhood’s most sensitive user data. This team builds foundational systems such as secure data pipelines, tokenization services, and privacy compliance infrastructure to ensure customer data is handled responsibly and in line with regulations. The team works closely with security, infrastructure, and product engineering partners to ensure data is both usable and protected. You will contribute to systems that support authentication, third-party integrations, and emerging AI-driven use cases. As a Senior Software Engineer, you will design and build backend systems that securely process and manage customer data across Robinhood’s platform. You will own the systems that handle authentication, authorization, and privacy-preserving data operations. This role involves close collaboration with engineers focused on access management, infrastructure, and data systems. Your work will directly support efforts to improve system reliability, strengthen data protections, and enable new product capabilities using secure data. This role is based in our Bellevue, WA, and Menlo Park, CA off