Senior Software Engineer Customer Experience Jobs

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta's Identity Governance (OIG) organization is looking for a Senior Engineer to join our Identity Administration team — a team that is directly responsible for one of the most critical and visible workflows in enterprise identity: how employees request, approve, and gain access to the resources they need. Opportunity As a Senior Engineer on the OIG Identity Administration team, you will be involved in development, design, and maintenance of our product to serve enterprise customers at scale. You will involve the development and evolution of our product features — spanning the across different identity entities and personas — and work collaboratively across engineering, product, and design to deliver features that are secure, scalable, and delightful to use. This is a role for someone who thinks in systems, leads with craft, and is energized by the challenge of building enterprise-grade software that millions of users depend on. This is a rare opportunity to join a team whe

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Product Okta’s Auth0 is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for the more than 100 million daily logins around the world. Our modern approach to identity enables this Tier-0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Team The Enablement team is at the core of expanding Auth0's capabilities for B2B customers, enabling seamless and automated user lifecycle management at a massive scale. We build and own the critical features that enterprises rely on to connect their identity sources to Auth0, including Enterprise APIs and our powerful self-service capabilities . Our work is highly impactful, helping customers automate the creation, updating, and deactivation of users. This is a cornerstone for B2B SaaS applications that need to efficiently manage access for their own customers and partners. We work with NodeJS , TypeScript , PostgreSQL , MongoDB , and React to build these highly available and scalable services. What you’ll be doing: Collaborate with engineers both inside and outside the team to design and deliver powerful new APIs and features for our B2B Customers. Drive technical improvements to our codebase and architecture, ensuring our systems are highly reliable, maintainable, and scalable. Mentor and coach other engineers on sound engineering practices and testing. Wor

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse using open formats like Apache Iceberg — at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world's leading data platforms. We are hiring a Senior Software Engineer for Observe by Snowflake on the Data Management team. This team is responsible for the tables, views, and materialized views at the core of Observe's architecture. Observe's data lake approach lets customers correlate heterogeneous telemetry — logs, metrics, traces, events — across a unified data model. This role owns that data model: how customers define, shape, and query the semi-structured data that makes cross-si

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. Why Customs Matters More Than Ever International trade is under more pressure than ever before. With tariffs, shifting regulations, and geopolitical uncertainty, customs has gone from a back-office function to a boardroom priority. The recent trade crisis—sparked by Trump-era tariffs—has made customs the single most complex challenge for global businesses. For many, it’s the difference between keeping supply chains moving or grinding them to a halt. That’s where we come in. The Customs Technology team at Flexport is leading the charge. We are building the systems that help entrepreneurs and global brands navigate complexity, stay compliant, and keep the world’s goods flowing. The opportunity: Customs brokerage is one of the largest, most under-innovated opportunities in logistics. Legacy customs brokers are stuck with outdated systems and manual processes—they simply can’t adapt fast enough. Flexport is growing fast because we’re different. We are the only big tech company in the space, and the only freight forwarder that got founded after the launch of Netscape. Being a tech company, we can move much faster than our competitors, and give our customers the se

About Flexport: At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year. The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us. The opportunity Global trade runs on data. Every shipment, every customs clearance, every delivery depends on the right information flowing through the right systems at the right time. At Flexport, data infrastructure is the foundation that enables billions of dollars in global commerce. We're looking for a Senior Software Engineer, Backend who will take end-to-end ownership of the data systems that power Flexport's global trade platform. In this role, you'll own critical data pipelines and architecture that process millions of supply chain events daily, ensuring that our customers have real-time visibility into their shipments across the world. As a Senior Software Engineer focused on Data Infrastructure and Backend development, you'll have deep technical ownership over the systems that ingest, process, store, and deliver data across Flexport. You'll architect solutions that handle the complexity of global trade, from tracking containers across oceans to coordinating multi-modal logistics, all while ensuring our data infrastructure scales reliably as we grow. You will Build strong relationships with producers and consumers of data across the organization. Partner

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity At New Relic, we provide our customers real-time insights, so they can innovate faster. Our software delivers insightful observability tools across different technologies and distributed systems, enabling software engineering teams to quickly identify, understand and tackle issues, analyze performance and get the most of their software and infrastructure. We are seeking a Senior Engineer to help build next-generation Database Observability products. In this high-impact role, you will own the entire lifecycle of critical data flows from developing lightweight database agents and high-throughput ingestion pipelines to building intelligent DB Recommendation engines and autonomous DB AI Agents. You will build cutting-edge capability that moves observability from passive monitoring to automated, AI-driven database diagnostic and remediation workflows. If you are energized by hard distributed systems problems, extreme scalability, and harnessing agentic AI to solve complex developer challenges, this is a career-defining opportunity to shape the future of intelligent database observability at New Relic.We look forward to talking with you! What you'll do . Architect, develop, and scale high-throughput, low-late

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Platform Network Engineering Team Auth0 by Okta is an easy-to-implement authentication and authorization platform designed by developers for developers. We make access to applications safe, secure, and seamless for over 100 million daily logins worldwide. Our modern approach to identity enables this Tier 0 global service to deliver convenience, privacy, and security so customers can focus on innovation. The Senior Software Engineer Opportunity You will be part of the Platform Network engineering team responsible for all connectivity of Auth0. You will play a key engineering role as we evolve our network architecture to meet the demands of enormous growth and support the hundreds of millions of users who rely on us to provide uninterrupted access. You will get to work with engineers throughout the engineering organization. What you’ll be doing Implement internal and edge networking infrastructure and design solutions that work at global scale and with multi-cloud and multi-region constraints. Carry cross-team initiatives from end to end: code reviews, design reviews, operational robustness, security hygiene, etc. Design and develop new services, tools, and automation to expose network functionality to other Okta engineering and operations teams. Research and implement solutions addressing cross-cutting concerns such as routing, failover, and scaling. Participate in the team’s on-call rotation. What you’ll bring to the role Have 3+ years of

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . Senior Software Engineer, Frontend (Coinbase Advisor - Agentic Trading) We're hiring a Senior Software Engineer to join the Coinbase Advisor team within the Consumer & Business group. Coinbase Advisor is the world's first RIA-licensed agentic trading system: an AI advisor living inside the Coinbase app that holds a natural conversation about a user's portfolio, gives personalized financial advice, and executes trades on their behalf. This role is primarily frontend on a full-stack team. You'll own the interfaces that make agentic trading feel fast, clear, and trustworthy for millions of customers, and you'll follow that work into our Go services and LLM layer when the product calls for it. What you'll do: &

Ready to do the most impactful work of your career? At Coinbase , we are uncompromising on our mission to increase economic freedom. The bar is high, the environment is intense, and we like it that way. This isn't a place for complacency, it’s a place to be pushed past your perceived limits. If you're ready to build the future of finance alongside people who refuse to settle for "good enough," you belong here. Coinbase is a remote-first, but not remote-only company. Expect to get together quarterly for intense in-person working sessions called “surges.” learn more about working at Coinbase . As a Senior Software Engineer, Backend on the Growth Foundations team within the Consumer & Business group, you'll build and scale the core infrastructure that powers growth across Coinbase. This team owns the foundational systems behind powering efforts as: notifications at scale, incentives and referral platforms, user targeting and segmentation, lifecycle communications, and ML ranking that power more than 50% of Coinbase web and app surfaces. You'll design and ship backend systems that enable high-impact growth initiatives for Retail, Institutional, Base, and international teams while maintaining the reliability, scalability, and performance our customers depend on. What you'll do: Own the design and delivery of scalable distributed backend services that handle high QPS, low latency, and high reliability requirements for growth infrastructure Architect resilient service-oriented systems using modern cloud technologies, contributing across backend, data, and ML layers of the stack Partner with engineers, designers, product managers, and senior leadership to translate product and technical vision into quarterly roadmaps Lead investments in developer tooling, shared platform capabilities, and cross-team relationships that increase organizational velocity Build high-quality, well-tested production code for systems that are secure, reliable, and maintainable at sc

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. The Cortex Apps team is building the future of AI for enterprise data. This role focuses on the backend infrastructure that powers our flagship products like Snowflake Intelligence , Cortex Agents and Search making agentic AI fast, reliable, scalable and secure at the enterprise level. You won’t just be using AI tools; you will be building the high-performance systems that orchestrate them. You’ll own and influence the architecture for agent execution environments, high-throughput context retrieval, or the ecosystem that allows our customers to iterate and launch agents in production. What you will do in this role: Architect Agentic Runtimes: Build and scale the orchestration engines that execute complex agentic workflows, ensuring low-latency tool execution and robust state management. Scale Context Engineering Infra: Design high-performance systems for RAG (Retrieval-Augmented Generation), including vector database integration, scalable and efficient search indexing, query processing, and result ranking, semantic caching, and automated metadata extraction. Build the "Evals Engine": Develop the automated infrastructure required to run massive-scale golden set simulations, error analysis pipelines, and "hillclimbing" experiments. Productionize AI Workflows: Collaborate with

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer, Snowflake Natsec Running Snowflake in public sectors in different countries and regions, even in different industry verticals, requires us to build a compliant, secure, and auditable infrastructure. Many key design decisions are deeply rooted in the Snowflake product architecture. As a Senior Software Engineer, you will be responsible for leading several key areas and collaborating with various engineering groups in addition to the Public Sector team. To be successful in the area, you will need to have (and continue to build) a broad and in-depth knowledge base on cloud infrastructure, privacy, and governance, compliance controls, data security and data residency in various aspects of Snowflake. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Solve real business needs at large scale by applying your software engineering and analytical problem solving skills. Design, implement and maintain scalable distributed systems for our cloud automation platform that include cloud control plane, Kubernetes container platform and traffic and networking. Work directly with customers to quickly understand their critical problems and design and implement solutions Deploy and maintain availability of cloud compute servers and Kubernetes cluster that power the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Sr. Software Engineer, Security Foundations Build the future of data and AI. Join the Snowflake team. The Anti-abuse team at Snowflake is responsible for protecting Snowflake and our customers from abuse on the Snowflake platform. You will have the opportunity to help set the direction of the roadmap and build foundational security primitives while working closely with other teams at Snowflake. As an Anti-Abuse Software Engineer , you will design and build necessary software solutions within a multi-cloud env. across a wide range of problem areas that proactively protect our platform and users from adversarial threats. You will build and scale solution and mitigation frameworks to combat fraud, account takeovers (ATO), data exfiltrations and AI security threats, tackling the most complex engineering challenges of Snowflake’s hyper-growth. We’re at the forefront of the data revolution, committed to building the world’s greatest data and applications platform. Our ‘get it done’ culture allows everyone at Snowflake to have an equal opportunity to innovate on new ideas, create work with a lasting impact, and excel in a culture of collaboration. Responsibilities Design, build, and scale security-by-default capabilities that protect Snowflake products across a complex multi-cloud

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer, Snowflake Natsec Running Snowflake in public sectors in different countries and regions, even in different industry verticals, requires us to build a compliant, secure, and auditable infrastructure. Many key design decisions are deeply rooted in the Snowflake product architecture. As a Senior Software Engineer, you will be responsible for leading several key areas and collaborating with various engineering groups in addition to the Public Sector team. To be successful in the area, you will need to have (and continue to build) a broad and in-depth knowledge base on cloud infrastructure, privacy, and governance, compliance controls, data security and data residency in various aspects of Snowflake. AS A SENIOR SOFTWARE ENGINEER AT SNOWFLAKE YOU WILL: Solve real business needs at large scale by applying your software engineering and analytical problem solving skills. Design, implement and maintain scalable distributed systems for our cloud automation platform that include cloud control plane, Kubernetes container platform and traffic and networking. Work directly with customers to quickly understand their critical problems and design and implement solutions Deploy and maintain availability of cloud compute servers and Kubernetes cluster that power the

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse using Apache Iceberg — at dramatically lower cost. OpenTelemetry is the foundation of how customers send data to Observe, and we are making significant investment in upstream OTel contributions to ensure Observe is the best destination for OTel-instrumented environments. As a Senior Software Engineer on the OpenTelemetry team, you'll play a key role in driving Observe's open-source strategy within the OpenTelemetry ecosystem. You'll work on some of the most exciting challenges in telemetry collection and instrumentation — expanding coverage into emerging domains like LLM/AI observability and Browser RUM — while collaborating closely with the OTel community to shape the standards that the industry builds on. AS A SENIOR SOFTWARE ENGINEER - OBSERVE BY SNOWFLAKE, OPENTELEMETRY, YOU WILL: Pioneer new instrumentation capabilities in the OpenTelemetry community, defining and building next-generation telemetry collection for emerging domains including LLM/AI inference, Browser RUM, and mobile. Design and implement OTel Collector components (receivers, processors, exporte

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Observe by Snowflake is an AI-powered observability platform built on the Snowflake AI Data Cloud and engineered for scale. We ingest and store logs, metrics, traces, and events on an open, scalable data lakehouse using open formats like Apache Iceberg — at dramatically lower cost. A dynamic Context Graph and chat-based AI SRE provide rich context and automated workflows so teams can move from detection to root cause and resolution 10x faster. Leading engineering teams at companies like Capital One, Topgolf, and Dialpad rely on Observe to troubleshoot hundreds of terabytes of telemetry daily while maintaining reliability at enterprise scale. As part of Snowflake, Observe combines startup-style ownership and velocity with the global reach, operational excellence, and ecosystem of one of the world's leading data platforms. We are hiring a Senior Software Engineer for the Observe Data Management team. This team owns the core pipelines that ingest and process over 1 petabyte of telemetry data per day — the foundational infrastructure powering Observe's entire observability stack. You'll be working at the intersection of massive scale, open-source innovation, and real-world reliability challenges for enterprise customers around the globe. AS A SENIOR SOFTWARE ENGINEER - OBSERVE