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Senior Sr Technical Support Engineer Jobs

7,101 active opportunities · Updated for October 2026

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Explore current senior sr technical support engineer jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Twilio
📍 - US• Full-time• Remote• $96.6K – $120.8K/yr
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as our next Sr. Strategy & Operations Analyst, Deal Desk About the Job Twilio is looking for a Senior Strategy & Operations Analyst for the Deal Desk Team to play a key role in supporting sales and deal desk velocity. This is an exciting role for an individual to gain and expand a broad spectrum of cross-functional interactions while leading the implementation of our most critical internal projects. This role partners closely with Finance leadership, Sales, Legal, and Operations to manage our core operational tools, including the global deal model and key performance dashboards. By supporting our AI workflow integrations and handling these system responsibilities, you will help build how Twilio's Deal Desk operates as we scale. The ideal candidate is curious, action-oriented, dedicated, and able to tackle complex analytical challenges by providing data-driven, financially sound, and clearly communicated solutions. Responsibilitie

REMOTErestaigo
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Twilio
📍 - US• Full-time• Remote
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Principal Product Manager- Developer Platform About the job Twilio is looking for a Senior Principal, Product Management to deliver our strategic vision for the Developer Platform . You will manage foundational services, APIs, and infrastructure, driving the roadmap that empowers internal teams and partners to scale confidently. You will treat the platform as a product , shifting platform engineering from reactive, ad-hoc support into proactive, self-service experiences. Grounded in industry research (DORA, CNCF, Team Topologies, etc..), you will introduce golden paths, a discoverable developer portal, self-service tools, and high-quality documentation to reduce cognitive load and support burdens across Twilio. Collaborating with product leaders, engineering, architecture, and design, you will define the future of developer experience, tooling, deployment, and operational capabilities, acting as the steward for ev

REMOTEreactkubernetesci/cd
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T
Twilio
📍 - Singapore• Full-time• Remote
1mo ago

Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Senior Digital Customer Success Manager About the job As a Senior Digital CSM in APJ, you are responsible for driving adoption and retention across the cohort of customers in the APJ region. You will partner closely with cross-functional teams to design and execute scaled programs, create repeatable frameworks, and mentor team members. In this role, you’ll have the opportunity to help some of the world’s most influential companies solve their toughest data and marketing problems at scale, while also shaping the strategy of our digital customer success motion. You thrive in ambiguous environments, demonstrate strong thought leadership, and bring both strategic and tactical execution to help customers realize long-term value with the Segment platform. Responsibilities In this role, you’ll: Own the ultimate success of digital customers in your assigned region, ensuring they realize the full value of the Segment platform. Ac

REMOTEgitrestai
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O
Okta
📍 San Francisco• Full-time• From $246K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. The Sr Director of Global Deal Strategy Opportunity Okta is seeking a Sr Director of Global Deal Strategy to lead a high-impact global function at the center of our commercial engine. This leader will shape how Okta structures, evaluates, and executes strategic and complex transactions, while building the operating model, governance, and team required to scale with the business. This role is equal parts strategist, operator, and trusted business partner. You will work closely with Sales leadership and cross-functional partners across Finance, Legal, Revenue, Product, and our internal systems and technology team to improve deal quality, accelerate velocity, and ensure commercial decisions align with Okta’s growth, profitability, and risk objectives. What you’ll be doing Strategic Deal Leadership Lead Okta’s global deal strategy vision, operating model, and engagement framework across regions, segments, and routes to market. Serve as a trusted advisor to Sales leadership on strategic, competitive, and non-standard deals. Act as a senior escalation point on high-value, high-risk, and business-critical transactions, balancing growth, customer outcomes, profitability, and risk. Commercial Governance & Deal Structuring Establish and evolve global guardrails for pricing, discounting, approvals, exception handling, and non-standard commercial structures, in alignment with our Pricing & Packaging team. Partner with Finance, Legal, Revenue, Product, and

awsrestmachine learning
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Okta
📍 San Francisco• Full-time• From $182K/yr
1mo ago

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. As our Chief Revenue Officer's organization continues to expand in scope and strategic importance, our FP&amp;A team plays a critical role in shaping the next phase of the company's growth. This role offers a unique opportunity to serve as a trusted finance partner to senior GTM leadership, with a seat at the table driving high-impact initiatives including our partner strategy, international expansion, and investment planning. If you're energized by influencing strategy, partnering cross-functionally, and helping scale a high-growth business, you'll have a direct hand in enabling our long-term success as we continue delivering profitable growth for years to come. The person must be based in San Francisco, CA with a two day in-office requirement (Tuesday &amp; Wednesday) Be a strategic finance partner to the Go-to-Market organization, supporting Partners, Sales Enablement, Sales Development (xDR) &amp; GTM Consolidation. Own the consolidated GTM expense forecast and serve as the central coordination point across the broader GTM Finance organization, ensuring consistent assumptions, reporting, and executive-level insights/packages. <li

awsrestmachine learning
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Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Okta is searching for a Senior Analyst, Foreign Tax Compliance and Reporting to join Okta’s Global Tax Compliance and Reporting Team. The Senior Analyst will be pivotal in the success of Okta’s income tax compliance and reporting obligations. The ideal candidate is highly self-motivated with strong organizational, project management, and communication (written and verbal) skills. The role is based in Bengaluru, India and will report to the US Sr. Manager overseeing Okta’s global income tax compliance and reporting. It is expected that the candidate lives within commuting distance of Bengaluru, India and is willing to work in the office at least 2 days per week. Job duties and responsibilities may include assisting with the following: The work timings will be from 2pm IST to 11pm IST. Ensure timely and accurate filing of the company’s APAC, EMEA, and LATAM income tax compliance and reporting obligations Review income tax returns and statutory tax provisions prepared by service providers; prepare workpapers to support compliance and reporting Prepare and/or review tax payment calculations and facilitate making payments Assist with analyzing impacts of foreign income tax laws Assist with establishing processes related to new tax regimes (such as Pillar Two) or global expansion into new jurisdictions Assist with other projects including responding to taxing authority correspondence, preparing tax department budgets, reviewing engagement letters, reviewing invoi

awsrestmachine learning
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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Senior Agency Partner, you will be a key driver of Pinterest’s ecosystem growth by managing and expanding our network of sales and reseller partners. You will own strategic relationships with partners, expand their service scope with Pinterest, and accelerate revenue through effective partner enablement. This role requires close collaboration with cross-functional teams and frequent engagement with partners to ensure alignment, performance, and long-term success. What you’ll do: Develop and execute channel commercial strategies to expand partner service offerings and unlock new revenue streams. Build and deepen strategic relationships with flagship partners in the Greater China region, proactively identifying opportunities to grow accounts and strengthen partnerships. Collaborate with cross-functional teams to design and launch joint market

awsgitrest
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P
1mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Role Overview As a Senior Client Account Manager for Singapore and Southeast Asia (SEA) , you will oversee a portfolio of high-value Retail and Ecommerce advertisers, driving sustainable revenue growth and deepening strategic partnerships with flagship clients. You’ll leverage strong commercial acumen, data-driven storytelling, and deep platform expertise to help clients achieve their business objectives on Pinterest. In this role, you will also share best practices, support the team’s growth through informal mentorship, and champion superior client service and performance standards. What you’ll do: Manage and grow a portfolio of key Retail and Ecommerce advertisers across Singapore and Southeast Asia , serving as the primary point of contact and trusted advisor for Pinterest advertising solutions. Build and deepen senior-level relationships wit

awsgitrest
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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a senior account manager of the Greater China Export business, you’ll help to drive revenue growth for the largest advertisers on Pinterest: What you’ll do: As a Senior Account Manager (Growth – Torso) in the Greater China Export business, you will own a portfolio of high‑potential torso advertisers and help them grow into future flagship partners on Pinterest. You will manage approximately 10–20 verticalized books (for example, Apps, Ecommerce, Gaming, and other performance‑driven export verticals), drive measurable business results, and build scalable playbooks for this segment. Build and nurture relationships with a portfolio of high‑potential torso advertisers in the Greater China Export business, proactively engaging them on performance, optimization, and new opportunities. Own a verticalized book (for example, Apps, Ecommerce, Ga

awsgitrest
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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . As a Senior Client Account Manager, in our French Sales Team, you will be in charge of driving a sophisticated book of business of large brands in the French market. We’re looking for an experienced self-driven Senior Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of our key advertisers and agencies as a trusted consultant to their business. Your strategic advice, sales skills & coaching are core to bringing to life the value we deliver as a platform. If this sounds like fun, we’d love to hear from you! What you’ll do: Build and nurture relationships with our Partners, proactively reaching out to partners regarding campaign performance, optimizations, updates, and opportunities. Ensure that our partners objectives and requirements are

awsgitrest
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About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . About the Role The Senior Client Account Manager is responsible for building and nurturing strategic partnerships with key Entertainment App advertisers in the Greater China region, driving revenue growth, and ensuring client success on the Pinterest platform. This role demands a highly strategic individual with exceptional relationship-building skills, a deep understanding of digital advertising, and a passion for the E

awsgitrest
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Pinterest
📍 Chicago• Full-time• From $123.7K/yr
1mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . The Pinterest Measurement team partners closely with advertisers to help grow their businesses through rigorous measurement and iterative learning. We sit at the intersection of Business and Product, helping to drive performance for advertisers and providing in-market feedback to our Product org to influence our ads and measurement solutions strategies. This position is a unique opportunity to work with senior-level executives on a strategic level and help to shape the future of how brands advertise on Pinterest. What you’ll do: Demonstrate the effectiveness of Pinterest advertising for some of our largest clients within NA Enterprise across the Non-Retail verticals (e.g. Health/Pharma, Entertainment, Fin Serv, Tech, etc.) Serve as the day-to-day contact for key strategic advertiser relationships as they pertain to Non-Retail measurement Indepen

pythonsqlaws
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Pinterest
📍 Dublin• Full-time
1mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest's Data Privacy Engineering team builds access control, auditing, and data handling services and solutions used across the company to power Pinterest experiences. AI is transforming how software is built, data is analyzed, and users interact with software. We're looking for a Senior Engineer based in Dublin to help build the next generation of Data Privacy solutions for AI platforms, ensuring agents interact with data responsibly and transparently. What you’ll do: Design services and processes used to safely onboard new AI use cases Create isolated environments to enable secure agent-driven data processing without direct data exposure Design and maintain an auditing pipeline to monitor and log all AI sandbox data egress Collaborate cross-functionally with engineering teams across Pinterest to identify and tackle new data privacy c

awskubernetesrest
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Pinterest
📍 San Francisco, CA, US; Remote, US• Full-time• Remote
1mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . We are looking for a Senior Data Scientist to join our marketing org. As a Senior Data Scientist you introduce greater scientific rigor into the marketing measurement and optimization processes to shape Pinterest’s user growth and marketing strategy. The results of your work will influence and drive strategic decisions for the company - identify investment opportunities for growth, understand user growth and behavior, and define metrics to grow and sustain our user ba

REMOTEpythonsqlaws
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P
Pinterest
📍 United States• Full-time• Remote• From $208.6K/yr
1mo ago

About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we’re looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we’ll explore your foundational skills and how you collaborate with AI. Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here . Pinterest helps more than 600 million people discover new ideas to help design their life. Our users come to Pinterest to explore ideas and run more than 80 billion search queries every month. Many of these queries represent exploratory search and shopping intent and are broad, which means that the search system should be able to deeply understand this intent, then help people explore content, personalize results, harness visual and multimodal signals effectively, and show the most engaging content up front. All of this means that Pinterest Search presents a unique challenge quite unlike other search systems and the opportunity to innovate on a product that only Pinterest can build. We are looking for an exceptional Senior Staff Engineer to lead Search’s product and front-end strategy across iOS and other platforms such as Android and Web, spann

REMOTEawsrestai
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