Senior Strategic Accounts Director Jobs

At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires. Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship. We're looking for a senior to staff level Product Manager to join the team. In this role, you'll be responsible for leading the development of products end-to-end, from conception through development and rollout. If you're excited to have a lot of ownership while remaining in the details day to day, this might be a great fit for you. Linear is a product-led company that focuses on both building and selling. It's up to you to bring together the building and selling sides of the company in order to create something that our customers will love. Location & work mode Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America or Europe time zones. You can work from anywhere within those regions. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel. What you'll do Perform up-front discovery through user interviews, competitive research, data analysis, etc. and present findings to the team with conviction and rigor Help engineers and designers deeply understand user needs, empowering them to make great product decisions Craft messaging around upcoming features that resonates with users Enable sales and marketing teams to effectively communicate with and win with customers What we’re looking for 6+ years e

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam. We turn Plaid's product expertise, proprietary data, customer impact, and perspective on intelligent finance into stories that build understanding, trust, and demand. We sit within Brand Marketing, owning resource content, customer storytelling, and owned editorial franchises, and we're increasingly bringing that storytelling to life through video and audio. You'll join as our first dedicated video and audio producer, reporting to our incoming Content Lead. You'll jump in immediately to produce Intelligent Finance, our flagship podcast and video series hosted by CEO and co-founder Zach Perret, already in production, so you'll pick up the reins without a long ramp-up period. You'll own production end-to-end, partner closely with our Content Design team to shape stories, and work directly with senior leaders to translate our product, data, and industry perspective into content people actually want to watch and listen to. Responsibilities: Immediately step in to produce Intelligent Finance, our already-underway podcast and video series, with no ramp-up period. Own end-to-end production of Plaid's flagship video and audio content, from concept through final delivery. Partner closely with Content Design

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. We're looking for a Head of Marketing Operations to serve as the operational backbone of the marketing organization. This person will own budget, hiring operations, cross-team coordination, and the marketing tech stack, while working closely with the CMO on executive presentations, readouts, and the day-to-day priorities that keep the marketing organization running smoothly. This is a highly cross-functional role suited to someone who thrives on structure, enjoys translating ambiguity into clear process, and can build trust across a diverse set of stakeholders (creative, demand gen, product marketing, comms, etc.) as well as with senior leadership. What You'll Do Budget & Financial Operations Own and manage the marketing department's budget end to end, tracking spend against plan, flagging variances, and partnering with Finance on forecasting and reporting Build visibility into spend by team/channel/program so leadership can make informed tradeoffs Support quarterly and annual budget planning cycles Hiring Operations Partner with Talent Acquisition and marketing leads to manage headcount planning, requisition tracking, and interview logistics Help standardize hiring processes across marketing sub-teams (job descriptions, interview loops, scorecards) Keep hiring plans aligned with budget and org design Cross-Functional Coordination & Executive Partnership Bring together the different functions within marketing (brand, demand gen, product marketing, comms, etc.) for regular tactical updates and team-wide readouts Own the cadence, agenda, and follow-through for marketing leadership meetings and all-hands Partner directly with the CMO on presentation development, including board decks, executive readouts, and strat

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation. About the role: As a Staff Product Engineer at Replit, you’ll work closely with other product and platform engineers, designers, sales representative, and product managers to build features that help users collaborate with their team to go from idea to software fast. You’ll be at the forefront of shaping and experimenting on what our tens of millions of users love. You will: Help lead major projects and take new products from 0->1 Identify the hardest technical and/or quality problems holding us back, and then build solutions Chart high level technical direction and follow up to make sure those projects come together to deliver on results Mentor and develop new senior engineers to help grow the team Ship new features and build infrastructure using: TypeScript, React, CSS, GraphQL, Node.js, and Postgres Required skills and experience: A minimum of 7 years of professional software development experience Experience in a technical leadership role, working cross functionally Working experience building full stack applications with TypeScript Working experience building directly for users Bonus Points : You’re excited about the future of programming and have experience working with IDEs, terminals, or other common developer tools You’ve had previous experience working at a startup in a cross-functional engineering role This is a full-time role that can be held from our Foster City, CA office. The hybrid role has an in-office requirement of Monday, Wednesday, and Friday. Full-Time Employee Benefits Include: 💰 Competitive Salary & Equity 💹 401(k) Program with a 4% match ( US Only ) ⚕️ Health, Dental, Vision and Life Insurance 🩼 Short Term and Long Term Disability 🚼 Paid Parental, Medical, Caregiver Leave 🏝 Flexible

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. We are seeking an experienced and technically influential Senior Software Development Engineer to join our Cloud Tooling and Pipelines team. This pivotal team is responsible for the design, development, and maintenance of our core Continuous Delivery (CD) platform (leveraging Spinnaker and custom tooling), Infrastructure as Code (IaC) execution engines (primarily Terraform), and a suite of supporting microservices. These systems are critical for enabling and managing our extensive resource footprint across AWS ECS and EKS . As a Senior Software Development Engineer, you will be a key contributor, driving the implementation of scalable, reliable, and secure software solutions that automate infrastructure provisioning and application deployments. Your deep expertise in software engineering principles and cloud-native development will be essential in building and enhancing our critical tooling for infrastructure provisioning, vulnerability management, and IaC deployments. You will also play a vital role in mentoring other engineers and influencing the team's technical roadmap. If you have a strong passion for building robust software systems that empower operational efficiency at scale, we encourage you to apply. Key Responsibilities Design and Develop Core Platform Components: Lead the design and development of scalable and reliable microservices and tools that form the backbone of Okta's Continuous Delivery (CD) platform (including components for Spinnaker,

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. An Account Executive on our Majors team is one of Snowflake's most senior individual contributor sales roles. Our Account Executives are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. This role will be supporting our Financial Service division. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU: Act customer first and obsessed with helping customers drive digital transformation. Think big and demonstrate excellence in the application of technology to solve all kinds of problems. Possess a “Get it done” and “Own it” philosophy to drive customer success. Knowledge and experience within the data science, analytics, or big data markets. Feel comfortable talking with all levels of customer teams from individual contributors to C-level executives using language that appropriately translates complex technical and business information. IN THIS ROLE YOU WILL GET TO: Build trusted relationships with Snowflake internal resources, external partners, and client account teams to qualify deals, identify business value, and provide technical guidance in order to set proper

We are looking for a Lead, Data Development, AI Platform to lead the team building and operating the technical platform behind Hootsuite's Analytics MCP. This includes routing infrastructure, orchestration services, agent infrastructure, and data pipelines that enable reliable AI-driven analysis at scale. You will set technical direction for the team, strengthen engineering practices, and translate target architecture and integration standards into secure, production-grade systems that Data Analytics & AI teams can confidently build on. This is a hands-on technical leadership role. You will stay close to the code while owning delivery outcomes, engineering quality, and the team's culture of craft and accountability. You will develop strong, well-reasoned recommendations on how the platform and orchestration architecture should evolve, seek approval at the Senior Manager and Director level, and then guide the team through disciplined execution. You will also partner closely with AI Context & Integration and AI Data Architecture to ensure the platform, context layer, semantic layer, and downstream agent workflows operate as one coherent system. WHAT YOU’LL DO: Lead the design and delivery of the orchestration layer that connects the Analytics MCP platform across its most complex surfaces, including query execution across schemas and models, federated data access between the data warehouse and external source systems, and multi-step agent workflows for cross-functional business processes. Develop clear technical recommendations for platform and orchestration architecture evolution, align those recommendations with Senior Manager and Director-level direction, and guide the team through disciplined execution within the approved architecture. Own the operational reliability, scalability, quality, and observability standards for core Analytics MCP components, including routing and agent infrastructure. Guide the team to build and operate these systems to prod

We are seeking an AR Credit & Collections Specialist to support collection activities and credit review processes associated with our Order-to-Cash. This role works closely with customers, Account Executives, Customer Success Managers, and the Billing team to drive timely payment resolution, assess credit risk, and minimize financial exposure while maintaining positive customer relationships. This is a hybrid role and is open to applicants located within Mexico City, Mexico and Bucharest, Romania. In this role, you will report to the Senior Manager, Accounting Operations. WHAT YOU’LL DO: Credit Review & Risk Assessment Serve as the primary reviewer for customer accounts that do not receive automatic credit approval through Dun & Bradstreet (D&B), conducting manual credit assessments to determine appropriate next steps Evaluate the creditworthiness of prospective and existing customers by analyzing credit reports, payment history, and account standing in accordance with company credit policy Make credit decisions within authorized limits, including approving customers, recommending alternative payment terms, or declining credit where risk thresholds are exceeded Serve as the initial reviewer for all non-standard payment term and billing schedule requests, escalating to appropriate approvers in line with the company's approval authority matrix Apply policy discretion when assessing borderline accounts, balancing revenue enablement with the company's risk tolerance Communicate decisions and recommendations clearly to Sales, Collections, and other relevant stakeholders to support timely order processing Accounts Receivable Collection Responsible for a high-volume portfolio of customer accounts, driving timely payment collection activities in alignment with company targets and policies Conduct collections outreach on past-due accounts through email and phone communication to drive pa

We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us! Your opportunity We are looking for an experienced senior front-end engineer to join us in building The New Relic One! The platform will be used by your coworkers throughout the company and will help make their lives—and the lives of the customers they work with—easier and more enjoyable each and every day. Some of the problems we work on involve frontend APIs to interact with the internal framework, extensible architecture solutions, UI components, deal with modern frameworks and libraries such as ReactJS, and automation using tools such as Jenkins. What you'll do Select the best frameworks and tools needed to do the job quickly, while also optimizing for codebase stability, product stability, and target use case growth. Produce highly performant and flexible CLI using modern Typescript and software development techniques in collaboration with other team members. Find and identify opportunities to automate repetitive tasks that are made by developers on a daily basis. Collaborate with other UI engineers across the company to learn from others and to ensure you stay up to date on the company's UI best practices. Learn and improve your skills to continuously push us to deliver higher-quality tools and improve the UI team's workflows. This role requires Solid experience working with modern JavaScript environments. Familiarity with modern development and build tools such as eslint, docker, babel, and webpack. Experience with front-end JS testing tools and a comprehensive understa

Sr. Software Engineer The Team + The Role Pendo's engineering teams build the product experiences that help customers understand, improve, and act on product usage data. This team is focused on AI-powered features that turn raw usage signals into automatic, actionable suggestions, reducing the manual work customers need to do before they can get value from Pendo. As a Senior Software Engineer, you will help shape and ship intelligent product experiences from discovery through delivery. You will work full-stack with a lean toward frontend, using TypeScript, Vue.js, backend services, and AI coding tools to build high-quality features on a small, fast-moving team. This role also owns product judgment: validating problems with customers, sizing opportunities, defining success metrics, and making pragmatic tradeoffs in ambiguous spaces. This role is based in our Sheffield office. What this looks like day-to-day AI-powered feature delivery: Build and ship features that use AI to turn product usage data into actionable suggestions for customers. You will work end to end across the experience, with attention to quality, usability, and the unique failure modes of AI-backed products. Full-stack engineering: Own delivery across the frontend and backend, with a strong lean toward TypeScript, Vue.js, DOM-level work, component architecture, and in-browser data capture. You will reason about backend services and APIs while building polished, reliable customer-facing experiences. Product discovery: Help validate problems, shape scope, and test direction before and while building. You will join customer calls, test prototypes, and use real feedback to make sure the team is solving meaningful problems. Success metrics and iteration: Define what success looks like for the features you build and use product usage data to guide iteration. You will not just close tickets; you will measure whether the work is creating the intended customer impact. AI-enabled development: Use AI coding too

The Team + The Role Pendo’s Business Systems team keeps the company running smoothly across our global office footprint. The team owns the systems, infrastructure, automations, and day-to-day support that help Pendonauts work securely, efficiently, and at scale. As Pendo grows, this team plays a critical role in finding smarter, more scalable ways to support the business. As a Senior IT Engineer, you will own key IT infrastructure initiatives, lead Okta administration, build automations that reduce manual work, and support the SaaS tools that power Pendo’s operations. This role goes beyond ticket resolution: you will work hands-on across systems, support, automation, A/V, SaaS administration, and infrastructure improvements while partnering closely with teams across the business. You will operate with a high degree of autonomy and help make Pendo’s IT function more reliable, secure, scalable, and forward-looking. This role is based in our Raleigh office. What this looks like day-to-day Okta administration: Own Okta administration as a core focus area, including SSO application implementation, onboarding and offboarding workflows, SCIM provisioning, and account lifecycle management. Build and maintain clean integrations that make access management seamless and scalable. Automation development: Use tools such as Workato, n8n, Okta Workflows, APIs, and AI tools to eliminate manual work across IT operations. Build automations for user account creation, workflow orchestration, tool integrations, and recurring support patterns. IT support: Resolve helpdesk tickets, troubleshoot network issues, and support A/V setup for meetings and events. You will own day-to-day support alongside larger initiatives, looking for repeatable patterns that can be automated or improved. User account management: Perform provisioning and deprovisioning as part of onboarding and offboarding workflows. Ensure access is accurate, timely, secure, and aligned to business needs. Infrastructure improv

The Team + The Role The Pendo for Agents team builds Pendo's AI and agent product area, a large greenfield surface where much of the architecture is being defined as the team builds. This team operates at the center of a fast-moving product space where engineering decisions shape both the customer experience and the technical foundation for future scale. As Senior Manager, Engineering, you will own technical direction for Pendo for Agents end to end and be fully accountable for delivery, engineering quality, and the talent pipeline. You will partner closely with Product, Design, Staff and Principal engineers, and adjacent Engineering leaders to make high-quality architecture decisions, guide execution, and grow a team that can move quickly without over-building. This role is based in our New York City office. What this looks like day-to-day Team leadership: Lead, coach, and manage a team of approximately four engineers today, with the role growing into ownership of two teams as the product area scales. You will support onboarding, professional development, and the growth of strong individual contributors and emerging technical leaders. Architecture ownership: Own the technical direction for the Pendo for Agents architecture end to end. You will partner with Staff and Principal engineers on build-versus-buy decisions, including when to use existing frameworks and when to build in-house. Delivery execution: Guide prioritization, planning, and execution across the team while maintaining a healthy delivery cadence. You will own delivery commitments across sprint and quarterly planning cycles and hold the team accountable to outcomes. Cross-functional partnership: Partner with Product and Design to deliver high-quality features using Agile development practices. You will align on scope, sequencing, and risk while surfacing engineering constraints early and maintaining trust under pressure. Player-coach technical leadership: Stay hands-on in architecture and technical pro

Sr. Data Scientist The team + the role Pendo's GTM Intelligence Team turns data into measurable outcomes across Sales, Marketing, and Customer Engineering. We combine analysis, ML models, and internal tooling to answer high-value business questions and help GTM teams work faster and more effectively. We measure success by the real business value our work creates. As a Senior Data Scientist, you'll own the full lifecycle of intelligence solutions, from problem definition and analysis through model development, stakeholder enablement, and ongoing iteration. You'll work directly with GTM teams to surface high-value business problems and answer them with the right mix of analytics and modeling, translating what you find into decisions that stick. The best person for this role has strong modeling instincts, genuine curiosity about how GTM businesses operate, and the judgment to know when a complex model is the right tool — and when a well-framed SQL query gets you there faster. This role is based in Raleigh, NC and follows Pendo's hybrid model: in-office 3 days per week. What this looks like day-to-day Leverage data analysis, machine learning, and predictive modeling to identify opportunities and mitigate risks for our GTM teams, from problem framing through delivery and ongoing iteration Work collaboratively with data & AI engineers, analysts, revenue operations, and GTM stakeholders to ensure your work is actionable, interpretable, and clearly connected to business decisions Translate model outputs and analytical findings into clear business narratives through slides, write-ups, presentations, and async video Leverage AI-assisted development tools (Cursor, Claude Code) to accelerate delivery and prototype faster, while applying the critical thinking to validate, refine, and own the output Share and build reusable patterns, model documentation, and technical findings with the broader team Answer high-value business questions through analysis and experimentation: dev

The Team + The Role Pendo's Product Marketing team translates what we build into why it matters. The team works at the intersection of product, revenue, and marketing, owning the narratives, positioning, and go-to-market motions that drive pipeline and commercial outcomes. It operates as a small, senior team with high ownership, low overhead, and a strong bias toward work that moves the business forward. Pendo is looking for a Sr. Product Marketing Manager to play a key role in our growing Enterprise business. You will partner closely across Product, Sales, and Marketing to package and position Pendo's offerings as powerful solutions for Enterprise clients. This is an individual contributor role for a builder who can create, test, adapt, and make an immediate impact in a fast-moving, AI-native environment. This is a remote role in the US. We have offices in San Francisco, CA, Raleigh, NC, or New York, NY. What this looks like day-to-day Enterprise positioning: Own and maintain clear, concise, and impactful solutions messaging for the Enterprise market. Translate Pendo's product capabilities into value-driven narratives that resonate with Enterprise buyers. Cross-functional partnership: Collaborate strategically with Product, PMM, Sales, and Marketing teams to package and position Pendo's offerings for Enterprise clients. Serve as a key conduit between Enterprise go-to-market teams and Product by bringing field feedback into product conversations. Flexible execution: Move fluidly across adjacent work as priorities shift, including solutions marketing, growth-hacker-style experiments, and demand-gen support. Adapt quickly rather than staying in a single fixed lane. AI-enabled GTM: Leverage AI tools and workflows, including building agents, to accelerate research, content creation, and go-to-market execution. Use AI as a practical multiplier for how you work and what you ship. Market research: Conduct in-depth research to define, understand, and articulate the distinct

For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and big thinking. That is magic at work, and it’s what we show up for every day. We're looking for a Senior Technical Program Manager I to join our expanding Product and Innovation team. This position will manage programmes that span the entire Product, Engineering, and UX organisations. Interactions with and presentations to engineering teams, engineering leaders, product leaders, executives, and third-party vendors will be common. We are looking for a Senior Technical Program Manager who can bridge communication between technical teams and product-focused groups and leaders. You will work remotely from Bulgaria and will be reporting to the Director, Technical Program and Operations. You Will: Coordinate, monitor, and report on programme status across enterprise initiatives and external partner engagements, ensuring accurate and timely information reaches all relevant stakeholders. Lead project planning and provide structured support to engineering teams, developing schedules, adhering to milestones, and keeping team members aligned and on track across multiple concurrent workstreams. Design and implement scalable processes that support the organisation's rapid growth, applying strong planning and organisational skills to manage complexity across Product, Engineering, and UX. Recognise and prioritise issues as they arise, collaborating with cross-functional partners to drive timely and effective resolution. Identify risk factors across programmes, then develop and execute mitigation plans with independent judgement and clear analytical thinking. Drive regular status updates across stakeholder groups