Senior Technical Learning Manager Jobs

About the Team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the Role Our Sales team has a unique mission to help Oil & Gas customers understand the deep impact that highly capable AI models can bring to their businesses, operations, employees, and customers. This role is a mixture of technical understanding, industry expertise, vision, partnership, and value-driven strategy. As an Account Director focused on Oil & Gas, you will own executive-level relationships with leading energy companies and help them safely and effectively deploy OpenAI’s technology across their organizations. You’ll work with customers to identify and scale high-impact use cases across areas such as exploration and production, field operations, asset performance, predictive maintenance, engineering, supply chain, safety, regulatory workflows, workforce enablement, customer support, and enterprise knowledge management. You’ll be a key driver of opportunities through the entire sales cycle, from pipeline generation to closure and successful deployment. You’ll work with researchers, engineers, and solution strategists to help customers transform their operations and evolve the Oil & Gas industry with AI. In this role, you'll: Manage a small number of key Oil & Gas accounts, developing and executing comprehensive account strategies. Build trusted relationships with senior executives and business leaders across techn

About the Team The Integrity team builds the systems OpenAI uses to understand, prevent, and respond to misuse across our products. We partner with Product, Policy, Safety Systems, User Operations, Security, Legal, Privacy, OpenAI for Government, and research teams to turn policy and threat models into product controls, review workflows, measurement systems, and enforcement paths. About the Role We are hiring a Senior Engineering Leader for Integrity's engineering efforts for Sensitive Deployments where model capabilities, customer requirements, deployment environments, privacy considerations, and misuse risks raise the operating bar significantly. These include hyperscaler and government deployments and other high-stakes environments, regulated and high-trust enterprise settings, zero data retention and privacy-constrained deployments. The workloads are increasingly agentic where harm can emerge across a sequence of actions rather than a single prompt. The Sensitive Deployments Engineering Manager will focus on high-consequence use cases relevant to government deployments and broader deployment-readiness questions for high-risk domains (e.g., healthcare), while building reusable Integrity capabilities for agentic detection and enforcements in these environments. We're looking for a hands-on engineering leader to guide a team of senior engineers working on OpenAI's most critical deployments. They will lead both the people and technical execution of the team: hiring and developing engineers, setting a high technical bar, and driving ambiguous, high-priority initiatives from early problem definition to durable production outcomes. They will partner closely with Product, Research, Security, Global Affairs, Sales, Solutions, and customer technical teams, while going deep on architecture, infrastructure, and model behavior when needed. In this role, you will: Lead and grow a team of engineers responsible for complex, high-impact deployments of OpenAI technology in sensit

About the Team OpenAI’s Finance and Revenue Operations organization builds the commercial infrastructure that enables the business to scale with speed, discipline, and financial integrity. Deal Desk operates as the commercial strategy and governance function at the intersection of Sales, Partnerships, Legal, Technical Revenue, Finance, Order Management, Billing Operations, Product, and GTM Systems. We architect complex enterprise transactions, turn ambiguity into executable decisions, and create the guardrails that let the business move quickly with operational and financial discipline. As OpenAI’s enterprise business grows in scale and complexity, Deal Desk defines how novel commercial motions become durable operating capabilities. We convert precedent-setting deal decisions into repeatable policy, controls, workflows, and systems requirements. About the Role We are hiring a Strategic Deals & Commercial Architecture Lead to lead the structuring and governance of OpenAI’s most complex enterprise transactions. This is a senior individual-contributor leadership role for someone with exceptional enterprise deal judgment, operational rigor, and a builder mindset. You will serve as the commercial architect for high-stakes opportunities, translating ambiguous requirements into coherent deal structures, approval strategies, and executable quote-to-cash plans. Your work will shape more than individual transactions. You will establish decision principles and precedent, clarify tradeoffs, and turn recurring patterns into scalable guidance, controls, systems requirements, and enablement. You will own the commercial decision and governance layer that helps strategic opportunities move decisively while managing downstream risk across contracting, billing, revenue recognition, provisioning, reporting, controls, auditability, and customer experience. The right candidate can move seamlessly between advising on a single high-value transaction and improving the operating model be

About the Team The Youth Well-Being product team is part of the Integrity pillar at OpenAI, responsible for ensuring that our state-of-the-art AI technologies are deployed in safe, age-appropriate, and beneficial ways—especially for youth and families. We work across OpenAI’s entire product surface area, from ChatGPT to future-facing tools, to architect safety and trust into the foundation of our systems. Our mission: empower families while meeting the highest standards of regulatory compliance and ethical responsibility. This work is core to OpenAI’s mission to ensure AGI benefits all of humanity. Safety, especially for the most vulnerable users, is more important to us than unfettered growth. About the Role We’re looking for a Senior Software Engineer to help architect and build the foundational systems that power family- and youth-facing experiences at scale. You’ll help define how teens and guardians engage with OpenAI products—ensuring those experiences are safe, compliant, and empowering. You’ll operate across a broad technical surface: building identity primitives, age assurance pipelines, and guardian tools that support both proactive and reactive interventions. You’ll collaborate closely with a cross-functional team of engineers, data scientists, designers, user researchers, and policy experts. This is a high-impact, 0→1 opportunity to set the standard for how families interact with generative AI. In this role, you will: Architect and implement teen and guardian experiences across OpenAI products, including ChatGPT. Build global age assurance systems that are privacy-preserving and tailored to regional compliance needs. Design and evolve our identity infrastructure to support scalable, secure, and resilient user journeys at consumer internet scale. Help define safety and well-being metrics, and continuously improve user trust through technical interventions. You might thrive in this role if you: Have built products or infrastructure for users under 18, or h

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission to ensure that artificial general intelligence benefits all of humanity. The Controllership team delivers the financial truth that powers OpenAI’s growth. By translating operational activity into accurate, timely, and decision-grade financial data, we enable leadership to scale the business with confidence. Our commitment to rigorous controls and best-in-class systems ensures financial integrity as OpenAI grows. About the Role We are seeking a strategic and execution-oriented Inventory & Cost Accounting Lead to build and scale manufacturing accounting and product costing capabilities across consumer hardware and robotics businesses. This role partners closely with Finance, Supply Chain, Manufacturing Operations, Technical Accounting, Strategic Finance, and Systems teams to establish scalable costing methodologies, inventory valuation processes, manufacturing close procedures, and reporting infrastructure supporting rapid growth and product launches. The ideal candidate brings deep experience in consumer hardware manufacturing environments, including standard costing, inventory accounting, variance analysis, contract manufacturing, and ERP operationalization — particularly within Oracle Fusion. This person should thrive in ambiguity, balance strategic thinking with operational execution, and possess the executive presence and judgment to influence cross-functional stakeholders and senior leadership. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: Manufacturing Costing & Inventory Accounting Lead product costing and inventory accounting across consumer hardware and robotics programs, including inventory valuation, manufacturing variances, reserves, and close processes. Partner with Supply Chain, Operations, and Str

About the Team: OpenAI, in close collaboration with our capital partners, is embarking on a journey to build the world’s most advanced AI infrastructure ecosystem. Our Stargate program develops and deploys massive, state-of-the-art data center campuses in partnership with industry leaders today—and through future OpenAI infrastructure projects tomorrow. We design for scale, speed, and reliability, and we need experienced technicians who can translate network blueprints into physical reality. About the Role: We are seeking a Senior Data Center Networking Technician who thrives in fast-moving build environments and is eager to roll up their sleeves during active datacenter deployments. Your first assignment will focus on the physical bring-up of network infrastructure at a large partner-operated campus, collaborating with partner teams and their delivery vendors to achieve agreed performance and reliability targets. As that campus reaches steady state, you will transition to lead network deployment for future OpenAI data center projects, defining standards and guiding implementation across multiple locations. Candidates must be able to sit onsite in Abilene, Texas 5 days per week Key Responsibilities Serve as OpenAI’s technical lead technician during the current campus build, partnering with internal engineers and external contractors on design reviews, installation plans, and acceptance criteria. Spend significant time on the data-center floor performing inspections, assisting with cable routing/termination when needed, conducting fiber testing (OTDR, power levels, continuity), and resolving installation challenges in real time. Troubleshoot and optimize cabling routes, patching, and equipment turn-up to ensure clean, reliable handoff to network operations. Contribute to design discussions and peer reviews for structured cabling and physical network layouts, providing practical field feedback to engineering teams. Develop repeatable engineering standards, as-built do

About the team The AI Deployment Engineering team is responsible for ensuring the safe and effective deployment of Generative AI applications. We act as a trusted advisor and thought partner for our customers, working to build an effective backlog of GenAI use cases for their industry and drive them to production through strong technical guidance. As an AI Deployment Engineer (ADE) in the OpenAI for Government team, you’ll help government agencies transform their organization through solutions such as automated content generation, contextual search, and novel applications that make use of our newest, most exciting models and technology. About the Role We are looking for a driven solutions leader with a product mindset to partner with our public sector customers and ensure they achieve tangible value with GenAI. You will pair with government agencies (federal, state, and local), policymakers, and other public institutions to establish a GenAI strategy and identify the highest value applications. You’ll then partner with their technical teams, subject matter experts, systems integrators, and implementation partners to move from prototype through production. You’ll take a holistic view of their needs and design an architecture using the OpenAI API and other services to maximize customer value. You will collaborate closely with Sales, Solutions Engineering, Global Affairs, Applied Research, and Product teams. This role is based in Washington, DC. We offer relocation support to new employees. In this role, you will: Deeply embed with our most sophisticated public sector customers as the technical lead, serving as their technical thought partner to ideate and build novel applications on our API and other OpenAI products. Work with senior customer stakeholders to identify the best applications of AI in their industry and to build/qualify a comprehensive backlog to support their AI roadmap. Intervene directly to accelerate customer time to value through building hands-on pr

About the Team OpenAI’s Enterprise Go-To-Market organization helps the world’s largest companies adopt and scale our AI platform across their business, from ChatGPT Enterprise to our developer and APIs. We partner with organizations across Financial Services, Life Sciences, and Retail to build new AI-powered customer experiences, transform operations, and reimagine how work gets done in highly regulated and technically complex environments. As adoption accelerates through pilots, experimentation, and develop-led use cases, the GTM team turns that momentum into durable, enterprise-wide deployments. About the Role We are looking for a senior, high-agency Account Associate to help build and scale our Japan Strategic & Large Enterprise, DNB and Startup motion. This person should be able to create pipeline through thoughtful outbound, strong discovery, disciplined follow-up, and clear stakeholder mapping. This is not a junior execution role. It is a front-line role for someone who can help shape the motion while working closely with Account Directors, technical teams, and HQ. At the same time, this role is designed as a launchpad for future sellers at OpenAI. It’s a highly strategic position with meaningful exposure to enterprise sales, product, and customer strategy. You’ll build core skills in discovery, stakeholder mapping, deal shaping, and executive communication, while developing a deep understanding of how leading companies adopt AI. Recommended Seniority 7-10 years of total work experience 3-5+ years of relevant experience in SDR, BDR, inside sales, startup sales, enterprise/commercial AE, or similar GTM roles Some closing or full-cycle sales experience is strongly preferred We’re looking for individuals with 6+ years of total work experience who are motivated to grow into world-class enterprise sellers over time. Many people in this role go on to become Account Directors or take on broader GTM roles, but progression is based on performance and business needs

About the Team OpenAI’s Applications Engineering organization builds and operates the products that bring our cutting-edge research to millions of users and developers worldwide. The Applied Foundations team owns the core product and platform layers that make those experiences possible — from identity & access, to safety to payments & commerce across all of our apps. Our teams span product engineering, infrastructure, and safety, working together to deliver technology that is reliable, secure, and trusted at global scale. About the Role You will be a Senior iOS engineer on OpenAI’s Applied Foundations team, building the core mobile experiences that power how users sign up, manage their account, family features, pay for services, stay safe, and interact with OpenAI’s products with confidence. This role is about creating high-quality products as well as reusable iOS foundations that product teams across different OpenAI apps depend on to ship quickly while meeting the highest standards for security, reliability, and user trust. You’ll own complex client-side systems spanning UI, networking, local state, payment integrations and Apple platform integrations, and work closely with backend, product, and safety partners to shape the architecture that supports OpenAI’s mobile ecosystem at global scale. In this role, you will: Build and ship new experiences on iOS that showcase the power of AI. Optimize app performance, reliability, and responsiveness at global scale. Design and maintain shared iOS frameworks and primitives for account, trust, and commerce flows that are used across OpenAI’s mobile apps. Establish robust testing frameworks and refine app architecture for long-term maintainability. Collaborate with product, design, research, and backend teams to deliver high-impact features. Provide technical leadership to shape the future of OpenAI’s iOS platform. You might thrive in this role if you: Have 4+ years of professional software engineering experience. Hav

About the Team OpenAI’s Security organization exists to enable safe, responsible innovation at scale. As our systems, infrastructure, and research footprint grow, we invest deeply in world-class security capabilities that protect our people, products, and users without slowing progress. This organization safeguards OpenAI’s environments by building advanced detection systems, driving real-time response capabilities, scaling telemetry and logging infrastructure, and delivering actionable threat intelligence to stay ahead of adversaries. About the Role We are seeking a Global Detection and Response Lead to own and scale OpenAI’s cybersecurity detection and response operations. In this role, you will set the strategy and drive execution for security monitoring, incident response, recovery, and post-incident improvements across our global infrastructure. You will be a hands-on leader with deep technical credibility and strong operational instincts. You will build and mentor high-performing teams, partner closely with Infrastructure, Research, Product Security, Enterprise Security, IT, and Engineering, and ensure that detection and response capabilities are embedded by design into the systems that power OpenAI. This is a strategic and practical leadership role requiring deep technical credibility, operational rigor, and the ability to build high-performing teams in a fast-moving environment. In this role, you will: Oversee global detection and response operations, including continuous monitoring, triage, investigation, containment, and remediation of security events across a diverse set of networks and infrastructure. Lead, mentor, and directly manage several small teams of senior engineers across observability, detection and response, and threat intelligence. Hire and scale these functions deliberately and proportionately as OpenAI’s compute footprint and platform ambitions grow. Ensure world-class operational rigor and readiness through management of incident playbooks

About the role We’re looking for an engineering manager to lead a team building software systems that detect and prevent harmful misuse of frontier AI models—before incidents occur. This is a builder’s role: you’ll lead engineers shipping production services, detection pipelines, and mitigation mechanisms that protect frontier model integrity and reduce high-severity misuse risk. While this work intersects with frontier model development, security and risk, we’re explicitly seeking someone with a software engineering foundation who is comfortable building reliable systems that can operate at billions of users scale. In this role you will: Lead a team of software engineers building detection + mitigation systems for frontier model misuse, with an emphasis on model IP protection / distillation detection and emerging risk surfaces from autonomous agents. Set the technical roadmap and execution strategy: prioritize, design, ship, iterate, measure impact. Build production systems: services, pipelines, tooling, instrumentation, and automation that scale with frontier model usage. Partner deeply with Research and Product to translate evolving model capabilities into concrete tests, signals, and mitigations that can be deployed at scale. Drive strong engineering fundamentals: architecture, reliability, monitoring, performance, and operational excellence. Hire and grow an exceptional team across backend, data systems, and applied ML engineering domains as needed. Anticipate what breaks at scale as agentic workflows become more capable. You might thrive in this role if you: Experience building systems in adversarial, fast-evolving environments Are comfortable with ambiguity and novelty Have experience adjacent to security (e.g., abuse prevention, fraud, integrity, platform defense, auth/identity, malware/spam, adversarial environments) Communicate clearly and build trust quickly with senior stakeholders—pragmatic, collaborative, and calm under scrutiny. Significant experience

About Ema Ema is building the world’s leading Agentic AI platform to transform enterprise productivity. We enable organizations to delegate repetitive tasks to Ema, the Universal AI Employee, delivering 10x gains in workforce efficiency, across functions. Founded by former executives from Google, Coinbase, Flipkart, and Okta, our team includes engineers from premier tech companies and graduates of Stanford, MIT, UC Berkeley, CMU, and IITs. We are backed by industry leading investors including Accel, Naspers/Prosus, Section32, and angels like Sheryl Sandberg and Dustin Moskovitz. Headquartered in Silicon Valley and with offices in London, Bangalore and Vancouver, Ema is at the frontier of what Agentic AI can do in production — we ship real systems that run real business processes at scale. Skills and Qualifications: Product Knowledge: Deep understanding of product offerings and their real-world applications, particularly in AI technologies, enabling effective communication of value to potential customers. Sales Expertise: Proven track record in building positive relationships, prospecting, and negotiating high-value deals with senior executives. Experience generating pipeline through cold calling and prospecting. Interpersonal Skills: Strong communication and interpersonal abilities, with the capacity to be personable yet persistent, adapting your approach to different customer needs. Technical Acumen: Effective combination of selling skills and technical understanding, focusing on strategic thinking, problem-solving, and value creation tailored to each unique client. Adaptability: Ability to thrive in a fast-paced, dynamic environment, with a high level of flexibility and the capacity to adapt to changing priorities and overcome challenges. Responsibilities: Lead Generation: Responsible for outbound prospecting, generating new leads, and developing comprehensive strategies to expand the company’s presence within targeted institutions or regions. Client Engagement: B

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Senior Software Engineer - Customer Experience Engineering Our customers are very happy with our technology and are quickly expanding their use cases, only limited by their own imaginations. The Customer Experience Engineering Team aims to enable customers to push these limits, and when customers run into roadblocks or issues, enable them and our internal technical resources to resolve those issues and get back to seeing success with Snowflake. Snowflake’s Customer Experience Engineering Team is expanding! We are looking for a Senior Software Engineer to join our team who likes building intelligent data applications that give insight into diagnostic data and technical content that is relevant to issues customers may be facing. Our Customer Experience Senior Software Engineers enjoy developing features into the Snowflake product that aim to greatly reduce friction points that block customers and regularly require help from Snowflake technical experts. They are excited by the challenges presented by extracting intelligence from a wide variety of data sources, including structured and unstructured data. As a Sr. Software Engineer, you will: Lead and drive projects that span our stack, including Java and Python services hosted in Kubernetes and Snowpark Container Services. Prom

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. As a Principal Engineer on the Data Platform team, you will be a technical anchor — setting direction, solving the hardest engineering problems, and elevating the entire team. You will work at the intersection of systems design, long-term architecture, and real-world engineering execution. In this specific role, you will lead the evolution of our declarative data pipelines, focusing on streaming ingestion and transformations. What You'll Do Drive the technical strategy and architecture for key Data Platform initiatives, focusing heavily on real-time data movement and incremental processing. Lead design reviews and set engineering standards across teams. Identify and resolve high-impact technical challenges and systemic bottlenecks to reduce latency and improve the efficiency of dynamic tables at cloud scale. Mentor and grow senior engineers; raise the engineering bar. Partner closely with product and infrastructure leadership on roadmap and direction. Continuous hands-on technical deliverables in the most critical areas. What We're Looking For 14+ years of software engineering experience with deep expertise in distributed systems. Demonstrated track record of defining and delivering platform-scale technical initiatives. Expert-level knowledge of streaming and/or batch data

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. An Account Executive on our Majors team is one of Snowflake's most senior individual contributor sales roles. Our Account Executives are customer obsessed and we believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful. Our team works to ensure data is accessible, usable and valuable to everyone. This role will be supporting our Financial Service division. YOU MAY BE A GOOD FIT FOR THE TEAM IF YOU: Act customer first and obsessed with helping customers drive digital transformation. Think big and demonstrate excellence in the application of technology to solve all kinds of problems. Possess a “Get it done” and “Own it” philosophy to drive customer success. Knowledge and experience within the data science, analytics, or big data markets. Feel comfortable talking with all levels of customer teams from individual contributors to C-level executives using language that appropriately translates complex technical and business information. IN THIS ROLE YOU WILL GET TO: Build trusted relationships with Snowflake internal resources, external partners, and client account teams to qualify deals, identify business value, and provide technical guidance in order to set proper