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Senior Technical Support Engineer 2 Jobs

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Explore current senior technical support engineer 2 jobs. Use filters to narrow by work mode, employment type, experience and date posted.

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Cloudflare
📍 Hybrid• Full-time• Hybrid
1mo ago

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Seoul About the Role Cloudflare’s Forward Deployed Engineer (FDE) program (Or Professional Services Engineer) provides customers with a dedicated, hands-on technical expert embedded directly within their environment. This is not a traditional support or purely advisory engagement—it is a staff-augmentation model where you act as an extension of the customer’s team, taking the lead in managing, optimizing, and evolving their Clo

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MDM TechnologyMDM Technology, a company affiliated with Dun & Bradstreet, provides enterprise-grade master data management (MDM) solutions that help organizations create a single, trusted view of business entities. By cleansing, matching, linking, and enriching data, anchored by the global standard D‑U‑N‑S® Number business identifier, MDM Technology enables accurate identity resolution across systems to support analytics, compliance, and AI workflows across industries. The Senior Quality Assurance Engineer ensures our software meets user and product needs. The role creates and maintains project test plans, defines and tracks quality assurance metrics, collects and analyzes data for software process evaluation and improvements, and integrates them into business processes combining deep technical expertise in API and Integrations testing and Automation. This role must show a passion for AI enabled Software Quality practices Leveraging modern AI tools to improve testing efficiency, accelerate release cycles, and enhance software reliability across complex enterprise integration.

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Snowflake
📍 Menlo Park• Full-time
1mo ago

At Snowflake, we are powering the era of the agentic enterprise. To usher in this new era, we seek AI-native thinkers across every function who are energized by the opportunity to reinvent how they work. You don’t just use tools; you possess an innate curiosity, treating AI as a high-trust collaborator that is core to how you solve problems and accelerate your impact. We look for low-ego individuals who thrive in dynamic and fast-moving environments and move with an experimental mindset — who rapidly test emerging capabilities to discover simpler, more powerful ways to deliver results. At Snowflake, your role isn't just to execute a function, but to help redefine the future of how work gets done. Snowflake product marketers develop and execute go-to-market strategies for the most strategic areas of the business. We are looking for a highly technical, driven, and self-motivated Product Marketing Engineer to lead competitive benchmarking for Snowflake’s Analytics portfolio. This role will own the end-to-end benchmarking process, from defining the testing strategy and designing the benchmarking architecture to executing workloads, validating results, and communicating the outcomes. You will partner closely with Product Management and Engineering to evaluate Snowflake products against competitive offerings using rigorous, repeatable, and defensible methodologies. You will translate technical benchmark results into meaningful customer outcomes and compelling market-facing narratives. Your work will appear across Snowflake blogs, partner publications, technical papers, presentations, demos, and videos. You will also closely monitor competitive products, technical claims, and published benchmarks, helping Snowflake respond quickly, credibly, and strategically. The role will support Snowflake’s broader Analytics portfolio, including Interactive Analytics for real-time use cases, Business Intelligence, Semantic Views, Ontologies, context for AI-powered applications, and core

About the Job: As a Senior Sales Engineer , you will be the technical partner to Account Executives, helping LaunchDarkly land and expand enterprise customers across the Indian market. You will guide technical discovery, deliver compelling demonstrations, lead proof-of-value engagements, and help customers understand how LaunchDarkly enables safer, faster software delivery. This role combines deep technical expertise with strong business acumen and the ability to translate complex technology into real business outcomes. You’ll work closely with engineering leaders, architects, and DevOps teams at large enterprises to help them modernize their software delivery practices. Responsibilities: Partner with Sales to Win Enterprise Deals Work closely with Account Executives to qualify opportunities and develop technical account strategies. Help customers understand how feature management and progressive delivery can transform software delivery. Participate in complex enterprise sales cycles and help secure technical wins. Lead Technical Discovery and Solution Design Engage with engineering leaders, platform teams, and architects to understand their software delivery challenges. Design solutions that demonstrate how LaunchDarkly integrates into modern development environments. Align technical solutions with customer business objectives. Deliver High-Impact Demos and Proof of Value Conduct compelling product demonstrations that highlight real customer value. Lead technical evaluations including proof-of-concepts, workshops, and hands-on trials. Guide customers through the evaluation process and ensure successful outcomes. Build Champions and Trusted Relationships Develop strong relationships with both technical and business stakeholders. Enable customer champions who can advocate for LaunchDarkly internally. Support customers throughout the evaluation process and beyond. Be a Technical Thought Leader Stay up to date on trends in DevOps, CI/CD, feature management, AI-driven d

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15 days ago

Work Flexibility: Hybrid or Onsite Stryker is hiring a Senior Quality Engineer to join our Neurovascular division. This is a hybrid r ole based in Fremont, CA or Salt Lake City, UT . As the Senior Design Quality Engineer , you will be actively involved in Product Risk Management, Post Market Surveillance, Design Control and Product Quality Improvement. You will be involved in a fast-paced mix of short design change efforts and will be responsible for product risk management and adherence to design control requirements throughout the product lifecycle. You will be responsible for ensuring that post market data and feedback is channeled into the risk management system throughout the product lifecycle. You will make regular use of problem-solving tools and statistical analysis to analyze and trend data and provide quality input into technical investigations, perform test method development and validation, design verification, risk assessment and design reviews. You will be responsible for supporting product testing and failure analysis, writing protocols and reports, creating and maintaining risk files and assessing the impact of necessary changes to our products. You will lead initiatives to increase sales and improve the customer experience of our devices. Neurovascular (NV) products push the boundaries of technology to meet ever increasing product performance requirements, making the goal of assessing and demonstrating, safety, performance and compliance an exciting challenge. What You Will Do Develop qualification plans, protocols, and reports for new products, existing products, components, and subassemblies. Execute product testing, inspection, verification, and validation activities to support design and quality objectives. Perform failure investigations and root cause anal

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PlayStation Global
📍 Aliso Viejo, United States• Remote
15 days ago

Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Reporting to the Director of Global Vulnerability Management, you will serve as a Senior Security Research Engineer and technical lead within SIE’s Global Vulnerability Management team. You will lead complex work that advances our Threat Exposure Management capability and supports our transition to a Continuous Threat Exposure Management operating model, while remaining directly engaged in vulnerability research, analysis, security validation, prioritization, and remediation support. You will partner across Information Security, engineering, technology, and business teams to improve how SIE discovers, prioritizes, validates, and mobilizes action on security risks. You will translate annual TEM goals into defined workstreams, delivery plans, success measures, and repeatable operating practices that improve visibility, decision-making, remediation outcomes, and program scale. Responsibilities Lead complex Global Vulnerability Management workstreams that advance SIE’s Threat Exposure Management capability and transition toward a Continuous Threat Exposure Management operating model across discovery, prioritization, validation, and mobilization. Translate annual TEM goals into defined delivery plans, milestones, success measures, dependencies, and repeatable operating

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Nvidia
📍 Remote, Poland• Remote
17 days ago

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative, passionate, and self-motivated, we want to hear from you! We are looking for an experienced networking software engineer. An awesome candidate is highly technical who is also comfortable with dealing with enterprise customers. You will join a team of Solution Engineers focused on the Mellanox Networking, DGX Platforms, Container Orchestrators, Deep Learning containers, and other Enterprise related system software. SW Solution Engineers spend approximately 50% of their time helping customers with their most complex problems and 50% of their time doing R&D related work. This individual should have proven grasp of datacenter and networking technologies, to provide comprehensive solutions for complex installations, maintenance, or operations for a broad scope of leading-edge networking products. What you'll be doing: Take ownership and drive customer issues with Ethernet or InfiniBand network adapter/DPU deployments from inception to resolution. Develop features and tools as part of solution engineering efforts to support all Enterprise Service offerings including but not limited to Networking products. Work with NVIDIA Enterprise customers and internal users to improve the availability, reliability, and overall experience of working with NVIDIA Networking products. Bring independent analysis, communication, and problem-solving to customer experience. Collaborate with engineering to document, recreate and solve issues. What we need to see: BSc in Computer Science, Electrical Engineering, Computer Engineering, or related field (or equivalent experience). 8+ years system software developm

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18 days ago

Leidos Engineering LLC is a premier national engineering-based management consulting firm. We are seeking an experienced and motivated candidate to join our team as a Senior Energy Engineer. The position is ideal for a person with excellent technical skills and energy engineering experience with experience in calculating energy saving estimates, energy auditing, and communicating technical issues within the project team while working closely with contractors, suppliers, architects, and project engineers. Primary Responsibilities: Reviewing technical energy efficiency applications for incentives and rebates for Ameren Illinois electric and natural gas customers Review different types of energy using systems within the industrial and/or commercial markets (HVAC, Lighting, compressed air systems, energy management systems, etc) Research technology changes to support improvements to the energy efficiency program and provide solutions for implementation improvements Maintain working knowledge of the Illinois Technical Reference Manual and associated energy efficiency concepts. Review existing energy savings methods for quality control/improvements Utilize independent judgment to verify technical requirements are met throughout various energy savings initiatives Coordinate & provide guidance to supporting teams regarding energy efficiency programs Basic Qualifications Bachelor’s degree in engineering, Economics, Business Administration or related, with six plus (6+) years of relevant experience Prior experience in energy efficiency or similar technologies. Proficiency with Microsoft Office Products, especially Microsoft Excel Must be a

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*Max Notice period: 30 Days **Work Location: Bengaluru or Chennai 8+ years of demonstrated experience in implementation, support, or upgrade of Oracle HCM suite of products with at-least 3 years Implementation, support or upgrade experience on Oracle SaaS HCM Products – Core HR, Absence, Payroll, Workforce Compensation, Learning, Recruitment, Talent Management and knowledge on Oracle Integration Cloud. Hands-on Configuration experience on: HCM Extracts, HCM Data Loader (HDL), Payroll Batch Loader (PBL), Workflow, BI Publisher, Fast Formula, Personalization and PL/SQL Should have good knowledge on Fusion Cloud architecture, setup manager and activities. Has hands-on functional/product and technical experience; and worked with L1/L2/L3 level support; and/or equivalent knowledge. Ability to relate the product functionality to business processes, and thus offer implementation advice to business stakeholders on how to meet their various business scenarios. Should have the ability to read and decipher software Log and Trace files, as well as act upon the finding to determine a problem resolution. Work with users to trouble shoot and resolve issues, answers business questions, provides data analysis. Should be able to understand business process flow and perform functional testing as per business requirement with appropriate test scripts. Conduct training and knowledge sessions. Knowledge of external data integration services to load data into Oracle Fusion Applications from external sources, such as legacy systems and third-party applications or EPM Suite of applications. Should have knowledge of localizations. Knowledge on Security setup. Experience in one of the following areas is seen as an advantage: XML, Java, J2EE and Oracle ADF and/or SOA and Web Services Other: Exhibit effective analytical skills & organizational skills Good command over spoken & written English Interact directly with business users and follows through on all assignments and takes ow

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Diligent Corporation
📍 New York• Full-time• From $131K/yr
22 days ago

Help shape the technology that enables a global organisation to do its best work. As Senior Manager, Platform Engineering, you’ll lead the team responsible for Diligent’s Atlassian and Microsoft platforms while setting the architectural direction for the wider internal IT estate. You’ll combine people leadership, enterprise platform strategy and hands-on technical judgement to create secure, reliable and scalable experiences for employees worldwide. From modernising service management and automating joiner, mover and leaver processes to enabling AI safely through Microsoft Copilot and Atlassian Rovo, your work will reduce friction, strengthen governance and deliver measurable business impact. Working across IT, Security, HR, Finance, Legal, Compliance and business teams, you’ll turn complex requirements into well-governed platforms that are easy to use, resilient and ready for the future. Here’s a breakdown of what you’ll do (not all of it, just the important stuff) Lead, coach and grow a global team of platform engineers and systems administrators, building a high-performing and inclusive culture. Own the strategy, architecture, governance and roadmap for Atlassian Cloud, including Jira, Jira Service Management, Confluence, Atlassian Guard and Rovo. Set the direction for Diligent’s Microsoft 365 E5 estate, including Teams, SharePoint, Exchange Online, Intune, Defender, Purview, Power Platform and Copilot. Design scalable integration and automation patterns across identity, HRIS, ITSM and business systems using APIs, event-driven automation, Okta Workflows, Power Platform and scripting. Partner with IT Support to improve self-service, automate repetitive work and reduce ticket volume, escalation effort and time to resolution. Establish strong standards for security, access governance, AI adoption, reliability, compliance and business continuity across the internal technology estate. These are the essentials you’ll need to get an interview Significant experience in i

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Scale AI
📍 San Francisco• Full-time• From $216K/yr
22 days ago

The Public Sector software engineers (SWEs) create the core product building blocks forward-deployed teams use to develop agentic capabilities that function across multiple domains. SWEs responsibilities include building the systems required to ingest and process federal datasets to support real-time decision-making in contested environments. We develop novel agentic enabling capabilities that includes: Create multi-layered guardrails around agents Optimize data retrieval for agents Orchestrate fleets of asynchronous agents Automatically alerts users to deviations in data Illustrating how an agent reached a decision As a Senior Software Engineer, you will lead the development of a vertical feature or a horizontal capability to include defining requirements with stakeholders and implementation until it is accepted by the stakeholders. You will: Lead the design and implementation of scalable backend systems and distributed architectures for Federal customers. Manage the full lifecycle of feature development from requirement definition to deployment on classified networks. Direct the orchestration of asynchronous agent fleets to meet mission requirements. Lead customer engagements to translate mission needs into technical requirements. Own the communication with stakeholders to ensure implementation meets defined acceptance criteria. Conduct technical reviews and identify risks within machine learning infrastructure and model serving. Drive the platform roadmap by providing technical specifications for Federal product offerings. Ideally you will have: Full Stack Development: Proficiency in front-end, back-end development and infrastructure, including experience with modern web development frameworks, programming languages, and databases Cloud-Native Technologies: Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and experience in developing and deploying applications in a cloud-native environment. Understanding of containerization (e.g., Docker) and contai

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CLEAR - Corporate
📍 New York• Full-time• $225K – $300K/yr
22 days ago

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We're looking for Senior Fullstack Software Engineers to help build the next generation of CLEAR's identity platform. Beyond verifying identity, we're creating a secure, networked digital identity that enables seamless experiences across travel, enterprise, healthcare, financial services, and beyond. As a Senior Software Engineer, you'll own complex technical problems from design through deployment, partnering closely with Product, Design, Security, and Operations to deliver reliable, scalable solutions. We're looking for engineers with a strong builder mindset who thrive in ambiguity, take ownership, and enjoy turning ideas into production systems. Level and team matching (open roles across the three pillars that make up Technology at CLEAR: Core Identity, CLEAR1 , and CLEAR Travel ) will occur towards the end of our interview process. Tech stack overview: Python / React / Typescript What you’ll do: Design, build, test, and deploy scalable full-stack applications that power CLEAR's identity platform. Own projects end-to-end from technical discovery and architecture through implementation, rollout, and operational support. Partner closely with Product, Design, Data, Security, and Operations to translate business problems into simple, scalable technical solutions. Drive engineering excellence by improving system reliability, performance, testing, observability, and developer experience. Contribute to architectural decisions and continuously improve the scalability, security, and maintainability of our platform. Mentor teammates through t

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CLEAR - Corporate
📍 New York• Full-time• From $225K/yr
22 days ago

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 43 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a Senior Product Security Engineer to serve as a technical leader and strategic contributor within our Product Security team. This role goes beyond execution — you will drive the evolution of CLEAR’s application security posture by influencing architecture, shaping security engineering processes, and mentoring team members in security and engineering. You’ll lead security initiatives across the organization and help embed security into every stage of our software development lifecycle. What you'll do: Drive security strategy and implementation across all CLEAR products and engineering teams, ensuring consistent protection of customer and business-critical assets. Partner with engineering leadership to align application security initiatives with company-wide technology and product roadmaps, balancing innovation with risk mitigation. Provide technical leadership across CLEAR’s application security initiatives, guiding architecture, design, and development to meet high security standards. Serve as a trusted advisor to cross-functional teams — including Engineering, DevOps, Product, GRC, and IT — enabling secure-by-design practices across the organization. Design and drive implementation of scalable automated security controls and testing frameworks integrated into CLEAR’s CI/CD pipelines. Lead complex threat modeling, architecture reviews, and risk assessments across high-value systems and platforms, driving meaningful security outcomes. Engage with CLEAR's customers to provide insight and support their fraud and ident

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K Health
📍 Tel Aviv• Full-time
22 days ago

About the role: We are seeking a Senior Backend Engineer with deep backend engineering expertise and proficiency in one or more major programming languages (e.g., Python, Java, Go, Rust, or Kotlin), along with a strong understanding of AI models and agents. As a core member of our AI Engineering team, you will collaborate with data scientists, ML engineers, and product managers to build scalable, production-ready infrastructure and APIs that power intelligent systems. What you'll be doing: As a Senior Backend Engineer in the AI Engineering team, you will: Build and maintain reliable, scalable backend services to support AI agent execution and orchestration. Develop AI agent systems for complex operational workflows using LangChain, LangGraph, LiteLLM, and Langfuse. Orchestrate a hybrid model stack that includes OpenAI and Google Gemini alongside self-hosted and fine-tuned LLMs like Gemma and Llama. Build and maintain integrations with clinical systems (FHIR, EMR). Drive observability and reliability using OpenTelemetry, Datadog, and Langfuse. Design APIs (GraphQL, REST), background workers, and event-driven systems that interface with AI inference engines and agent runtimes. Collaborate with Data Science, ML, and engineering teams to deploy AI features and improve the performance, scalability, and reliability of backend systems. Participate in code reviews, knowledge sharing, and mentoring to elevate the team’s technical capabilities. What we're looking for: 6+ years of backend engineering experience, with strong proficiency in more than one major programming language (such as Python, Java, Go, Rust, or Kotlin). Solid understanding of AI systems architecture and experience working in environments involving AI agents, LLMs, or inference pipelines. Proven experience in building and scaling backend APIs, microservices, and background jobs. Strong experience with relational and NoSQL databases (e.g., PostgreSQL, MySQL, MongoDB, Redis), including schema des

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Godaddy
📍 United Kingdom• Full-time
1mo ago

Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.​ Remote: This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings. About The Team The Commerce Site Reliability Engineering team is responsible for the reliability, scalability, and day-to-day operation of the platforms that power GoDaddy's Commerce ecosystem. We build and operate shared infrastructure, support critical production systems, and partner closely with engineering teams to ensure services remain secure, resilient, and highly available. As a Senior Site Reliability Engineer, you'll join a team that values ownership, operational excellence, and continuous improvement. Engineers are empowered to identify problems, drive meaningful change, and influence how reliability is delivered across the broader Commerce organisation. From improving operational maturity and reducing toil to modernising delivery platforms and strengthening incident response practices, this team plays a key role in enabling engineering teams to move quickly and safely. You'll work closely with engineers across infrastructure, cloud, security, networking, and application teams while helping shape the future of reliability engineering at GoDaddy. This role offers significant opportunity to broaden your impact, develop technical leadership skills, and grow toward Staff and Principal engineering positions over time. What you'll get to do... Lead reliability and operational improvement initiatives across GoDaddy's Commerce platform, helping engineering teams build and operate services safely and at scale. Own critical production systems, drive incident response and post-incident improvements, and continuously raise the bar

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